15 Reviews on Kewlioo

  1. Caroline Tillman
    Jan 5, 2023

    I had some issues with the sizing

    My experience with Kewlioo was a bit of a mixed bag. On the one hand, the products were great, and I liked the brand. However, I had some issues with the sizing, and the website was difficult to navigate. Additionally, my friends and teammates were put off by the extended shipping times. Despite these issues, I still order from Kewlioo from time to time because I do enjoy their products.

  2. Philippa Bayfield
    Dec 16, 2022

    They offer the worst customer support experience because they don’t take calls, and when you request a return address via chat, they won’t change that feature. Instead of paying for return shipping, they attempt to cross-sell other products so that you need to purchase another product. This is the first time I have visited these sites. Find out how to enhance your CX and work with logistic companies to get return coverage. I don’t believe you’re legally able to sell your products on the internet without having the ability to cover returns.

  3. Fiona Jones
    Dec 12, 2022

    The customer support was outstanding

    The customer support was outstanding. Excellent in responding to and answering my questions regarding returning because the size I purchased was not fitting correctly. The order was successful, and I’m now a regular customer—excellent products at a reasonable price with outstanding customer service.

  4. Steve Sandhu
    Dec 10, 2022

    I received a shirt that was a little too long.

    I received a shirt that was a little too long. After pressing one button, I was in contact with the customer support team, who answered my questions within an hour and then helped until we came up with a satisfactory solution. Excellent customer support.

  5. Christy Patton
    Aug 4, 2022

    The sauna shirt I purchased was a bit big

    The sauna shirt I purchased was a bit big, and I was tempted to swap it out. Instead, I was offered to keep it and get the replacement at no cost for as long as I paid for the Shipping and Handling, which I did with joy. Therefore, there is no reason to fumble around to wait until I can exchange it. Thanks!!

  6. Sheila Caperton
    Aug 3, 2022

    Kewlioo was fantastic

    I bought a pair of shorts and a shirt from Kewlioo for training in the gym. I received my items in good condition and within the timeframe. However, when I tried them on, I realized I had ordered the incorrect size. The team at Kewlioo was fantastic with their service and helped me in arranging for the correct size sent to me.

  7. Susie Moore
    Aug 3, 2022

    The charity was simply a pleasure

    The charity was simply a pleasure to be able to share the love in all aspects of the services provided. It’s always a pleasure to interact with people willing to go above and beyond the obligation and perform admirably in the field of diligence.

  8. Cathy Baughman
    Aug 2, 2022

    I am very impressed with this business already

    I am very impressed with this business already. This was my first purchase, and I was rushing to make it. Accessing the site was simple. My most recent order’s shipping address was assigned to my friend, and it was delivering it to her. The proper process took under 10 minutes.

  9. Teresa Hargis
    Aug 1, 2022

    Maria of Customer Service was absolutely accomodating

    This is customer service!! Maria of Customer Service was accommodating when I placed my order. I received prompt and professional answers whenever I called about my initial order. Due to this, I made a second order. In addition to that, I got additional discounts.

  10. Joyce Hurley
    Jul 30, 2022

    Thank you Maria.

    When I ordered, I picked size 4XL, and when I made payment for my order, it displayed the size as s/m. I contacted customer support via email, and Maria immediately fixed the issue. I’ve never had a support department from customer care respond as promptly. Thank you, Maria.

  11. Linda Sowards
    Jul 29, 2022

    Thank you once again Kewlioo

    The guys at your company have an incredible variety of products. And before anyone outside of the Kewlioo circle suggests (oh yes, there are other online shopping sites with similar or similar products), the thing I love about this business is that they communicate with their customers, building a relationship without being overly pushy or keen to please their customers. Thank you once again Kewlioo

  12. Thomas Abbott
    Jun 22, 2022

    they cannot exchange the items

    When I received my goods after receiving them, the three items I purchased were defective after one day of use. They are all showing tears! I paid for things that shouldn’t have been doing this, but it did. I contacted customer support and was told that they cannot exchange the items because it is over the 7-day return/exchange period. I believe that’s to be a little bit too much BS even though, according to your website, it says it can be returned in 30 days! I cannot return these because I want identical products (without tears)!

  13. Simon Lopez
    Jun 22, 2022

    however shipping times are not correct for shipping dates

    Excellent products! I am a massive fan of this brand as the fit is always spot on and delivers precisely what they claim to do! I love the sauna vests! Amazing! I want to order more, as would my colleagues and friends.
    I also would, but everyone complained about the delivery time, so they’ve been cut off. However, I will continue to purchase from here and there. Teamwork is excellent, Kowloon. I would like to increase business; however, shipping times are not correct for shipping dates. Cheers!

  14. Mavis Lemafa
    May 12, 2022

    Outstanding Customer Service

    My items arrived too small when I ordered them. Kewlioo’s team did a fantastic job following up on my order and provided me with the best customer service. All emails were answered promptly, and all issues were taken care of. We are so grateful!

  15. Derek Johnson
    May 9, 2022

    Thank You

    It’s tough to create a survey with text words. I want to express my gratitude to Ms. Jill Miranda. Jill listened to my frustrations through text messages and a long phone call. She was professional and allowed me to vent. Some of it was childish.

    Jill listened to me and listened to my frustrations. She calmly explained Kewiloo’s return policy and used a nurturing tone and compassion to calm me down. The attitude of Ms. Miranda that day is why I will continue to buy Kewiloo products.

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About Kewlioo

Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Shipping Worldwide - Order Yours Today!

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30 North Gould Street, Sheridan, WY 82801, United States