9 Reviews on Goat.com
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About Goat.com
Goat.com serves as an online retailer specializing in the vending of both new and pre-owned sneakers, as well as apparel and accessories. The authentication of resale items is a focal point for Goat, achieved through a blend of machine-learning techniques. Additionally, the company extends its services through a mobile app that caters to users of both Apple and Android devices.
 (323) 306-4955 |
 [email protected] |
 https://www.goat.com/ |
 1661, Inc. 3433 W Exposition Pl Los Angeles, California 90018 United States |
 19 views
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Warning About Goat.com Scammers
Scammers! Buyers Beware! Do not order from Goat.com!!! I have no choice but to give them 1 star, or it will not allow me to post my complaint! I give them a negative ZERO!!
I ordered a Nike Supreme for my son's Christmas gift, which never arrived! They said UPS delivered it! What a joke! I have a security camera right outside my front door! No one came to provide anything on the day they said UPS delivered my order! I sent them all the footage from my security camera to show them they were lying! I am out almost $250!
They want me to fill out their affidavit for them to send to their insurance company and asked me to scan my driver's license and send it to them! I never filled it out! I learned my lesson once only! I will never give these scammers my personal information!
I posted on Instagram also! Spread the word!!!! Stop these scammers!
Unpleasant Experience with Goat.com
I would not recommend ordering from them! I received the wrong order, and when I tried to resolve the issue by sending them five emails, they didn't respond. My order was completely different from what I had originally ordered - other shoes and sizes. Please be cautious and avoid ordering anything from them. They seem unwilling to help with a refund or a replacement for the correct shoes.
A Warning to Fellow Shoppers
I strongly advise against shopping with GOAT!!! Their courier lost my parcel, and GOAT had me sign an affidavit confirming I hadn't received it. Then, their utterly unhelpful customer service employee, "Grey Tang," emailed me to say, "There is nothing further we can do regarding a resolution. We kindly suggest that you contact the courier if you have any further questions." This is unacceptable! The contract is between the seller and the courier. I want my money back and will have to initiate a chargeback.
Troubles with Gift Return, Customer Service Frustration
I'm feeling disappointed and stressed out right now! I ordered a gift for my husband but accidentally picked the wrong size. I ended up ordering a US size instead of a UK size. I filled out the online returns form to rectify the mistake since I was eligible for a return. In my explanation, I clearly stated that I wanted to return the item due to the size issue.
However, the response I received stated that I had used a different email address for the order, which wasn't the case. I promptly corrected them and provided the correct email address, but I haven't heard anything back from them since then. I even tried reaching out again to request another return, but they somehow attached my inquiry to the previous one, and once more, I've received no response.
This situation is incredibly upsetting because it was a special gift for my husband, and it's disheartening not to receive any response or assistance in resolving this issue.
Disastrous GOAT Shopping Experience
The Goat.com website is terrible. I wanted a women's size 7 - that's what I selected, but I received a Men's size 5.5. It's almost impossible to process a return - they require pictures (quote from the website). "To help us resolve this quickly for you, please provide us with the following photos as attachments: • photos of the shoe • the inner shoe tag • the size label side of the shoebox in its entirety • a close image of the eight-digit barcode located near the box label of the shoe or along the shipping box."
I've decided to give the shoes to a homeless organization instead of dealing with this nonsense. I paid $48 for next-day delivery and received the boots four days later. It's been a horrible experience, and I would NEVER recommend GOAT. Also, it's important to note that it's not a secure website. I can't wait for my credit card to get hacked.
Dealing with Fake Shoes
I wish I could send photos in here. Please save yourself the stress; Goat.com does not verify any shoes. I can't stress enough how many times I have gotten fake shoes; this is my last straw. I asked them to send my refund back to the original payment form; if they do not, I will contact my bank. They are insane and ridiculous.
Goat's Authentication Let Me Down
I received a pair of replica Yeezy foam runners from Goat. After informing the company, I had to provide a backlog of receipts to prove that they were the ones who sent me this package. It wasn't until I threatened legal action that they finally refunded me. I had assumed that this company authenticated shoes before they came to their warehouse for resale, but you should use their services at your own risk.
Exasperating Encounters with Goat's DHL Shipping
I recently had a frustrating experience with Goat's shipping service, DHL. They failed to deliver my product to my house and sent it to my neighbor instead. Fortunately, I retrieved my package, but it's disheartening that a company as prominent as Goat should consider exploring alternative shipping providers.
Stay away from Scammer Company
I recently received a pair of sneakers I purchased as a gift. You can only imagine the disappointment, not just for me, but also for the birthday boy who excitedly unwrapped the present, only to discover that the sole of the sneakers was damaged and peeling off. Given this experience, I cannot confidently recommend this website to anyone. It's disheartening that they sell faulty products and are uncooperative when issuing refunds.