My wife purchased a pair of boots from this company, but we’ve had a terrible time returning them. It was challenging to find the return information, and when we finally did, the order number wasn’t recognized. We’ve sent an email requesting assistance but have yet to receive a response. When we called, we were told to email because nobody could answer the phone. Additionally, there were hidden fees that were not made clear upfront. While the individual prices of items may appear affordable, the added fees make the overall cost much less reasonable.
The quality of the products is top-notch. One of my favorite things about Shuuk is the vast range of unique and exciting designs. There are cute and fun styles and subtle yet elegant styles. I’d love to see more excellent shoes and jewelry to go with the stunning clothing.
I can’t express enough praise for Shuuk. Shipping to the UK is speedy, and the garments’ caliber is superb. However, this time, the sizing was wrong, and the clothing I purchased was way too large; however, the return process was painless and straightforward. I get 10/10 every time. I would highly recommend this business.
It was my first purchase, and it did not ship correctly. While they took a while to reply to my initial email asking to help, and four days later, they were able to fix it fast, and all I needed to do was send the package off at the FedEx store to receive an instant credit. My replacement was delivered to my home in three days, which was gorgeous. The items were all adorable. I have a second cart on the go.
I’m usually hesitant about buying clothing online, but I saw a lovely blouse at Shuuk, and it was not costly; therefore, I gave them a shot. I am so happy I did. The quality and style are top-quality, the cost was reasonable, and delivered within a couple of days. Since then, I’ve purchased more tops and a cardigan. I I love everything!
The service you provide is fantastic. However, I’m having trouble regarding the garment’s size as you compare them to US sizes. Yours is smaller.
Some more fabrics aren’t suitable …I prefer cotton, and you use a lot of polyesters. Thanks to you, I received a fantastic coat … Skirt, and two tops that look very nice.
Beautiful clothing. They didn’t specify the size of 12 Uruguay pants are the size of 8 US. It would be helpful to know what size is which. The clothes arrived earlier than anticipated, which is something to consider! My pants fit slightly more snug than I would like, but they are comfortable.
Excellent service and good quality. The only issue was when I had to return or exchange something and ended up paying more than what I initially was charged to return the item. Great customer service.
The shirt I purchased was a bit less expensive than I expected from the images; however, the shipping was speedy, and it arrived in good condition. The fit was my usual size, and there was no other surprise. Overall my experience was pleasant.
I had initial issues reaching customer support because my emails weren’t getting them. But once I made contact, the company did everything to assist me with my return. The quality of the clothing was excellent. Thanks to their actions and kindness, I will use this website again.
Hi, please provide more information on your clothing ( do they run small, and does it stretch? I’m wearing an XL, and the XL is too small. Otherwise, it was a breeze and quick delivery. I am not unhappy and will purchase from you.
Okay. Three shirts ran reasonably small. Two of the kids ran large, and one was a little. It’s hard to determine how the two would work. The prices were so low I gave the shirts out to various women. I’ll hold on to the kid’s shirts for the following year.
I’m not pleased with the service I have received from this business. I sent them numerous emails asking them to supply me with my Royal Mail return label to be able to return three shirts as they are huge. However, they have not responded to my messages. Please forward my Royal Mail label to me so I can return the shirts. Here is my order number, SK5399.
I am a huge fan of this brand. The stitching on the top was a little off in one spot. That’s why the rating was 4 stars, however, overall the clothing is adorable, stylish, and highly cost-effective. The shipping is also quick, which is something I appreciate. This is my favorite secret shop.
The package I received arrived with two missing items. If I hadn’t complained, I would not be able to claim the refund. They stated that those products were not available. Why would they not remove it from their website if they say the products are no longer available? A bit false.
The top I bought was fast delivered but damaged in transit. I contacted customer service to request a replacement. I was impressed by the top’s quality, fit, and color.
It was easy to get the replacement top in a matter of days. They are a great company to shop with, and I recommend them to all my friends.
It was challenging to find the return information
My wife purchased a pair of boots from this company, but we’ve had a terrible time returning them. It was challenging to find the return information, and when we finally did, the order number wasn’t recognized. We’ve sent an email requesting assistance but have yet to receive a response. When we called, we were told to email because nobody could answer the phone. Additionally, there were hidden fees that were not made clear upfront. While the individual prices of items may appear affordable, the added fees make the overall cost much less reasonable.
The quality of the products is top-notch
The quality of the products is top-notch. One of my favorite things about Shuuk is the vast range of unique and exciting designs. There are cute and fun styles and subtle yet elegant styles. I’d love to see more excellent shoes and jewelry to go with the stunning clothing.
I can't express enough praise for Shuuk
I can’t express enough praise for Shuuk. Shipping to the UK is speedy, and the garments’ caliber is superb. However, this time, the sizing was wrong, and the clothing I purchased was way too large; however, the return process was painless and straightforward. I get 10/10 every time. I would highly recommend this business.
The items were all adorable
It was my first purchase, and it did not ship correctly. While they took a while to reply to my initial email asking to help, and four days later, they were able to fix it fast, and all I needed to do was send the package off at the FedEx store to receive an instant credit. My replacement was delivered to my home in three days, which was gorgeous. The items were all adorable. I have a second cart on the go.
I I love everything!
I’m usually hesitant about buying clothing online, but I saw a lovely blouse at Shuuk, and it was not costly; therefore, I gave them a shot. I am so happy I did. The quality and style are top-quality, the cost was reasonable, and delivered within a couple of days. Since then, I’ve purchased more tops and a cardigan. I I love everything!
The service you provide is fantastic
The service you provide is fantastic. However, I’m having trouble regarding the garment’s size as you compare them to US sizes. Yours is smaller.
Some more fabrics aren’t suitable …I prefer cotton, and you use a lot of polyesters. Thanks to you, I received a fantastic coat … Skirt, and two tops that look very nice.
Beautiful clothing
Beautiful clothing. They didn’t specify the size of 12 Uruguay pants are the size of 8 US. It would be helpful to know what size is which. The clothes arrived earlier than anticipated, which is something to consider! My pants fit slightly more snug than I would like, but they are comfortable.
Excellent service and good quality
Excellent service and good quality. The only issue was when I had to return or exchange something and ended up paying more than what I initially was charged to return the item. Great customer service.
Overall my experience was pleasant.
The shirt I purchased was a bit less expensive than I expected from the images; however, the shipping was speedy, and it arrived in good condition. The fit was my usual size, and there was no other surprise. Overall my experience was pleasant.
I had initial issues
I had initial issues reaching customer support because my emails weren’t getting them. But once I made contact, the company did everything to assist me with my return. The quality of the clothing was excellent. Thanks to their actions and kindness, I will use this website again.
I am not unhappy and will purchase from you
Hi, please provide more information on your clothing ( do they run small, and does it stretch? I’m wearing an XL, and the XL is too small. Otherwise, it was a breeze and quick delivery. I am not unhappy and will purchase from you.
Okay. Three shirts ran fairly small
Okay. Three shirts ran reasonably small. Two of the kids ran large, and one was a little. It’s hard to determine how the two would work. The prices were so low I gave the shirts out to various women. I’ll hold on to the kid’s shirts for the following year.
I'm not pleased about the service
I’m not pleased with the service I have received from this business. I sent them numerous emails asking them to supply me with my Royal Mail return label to be able to return three shirts as they are huge. However, they have not responded to my messages. Please forward my Royal Mail label to me so I can return the shirts. Here is my order number, SK5399.
highly cost-effective
I am a huge fan of this brand. The stitching on the top was a little off in one spot. That’s why the rating was 4 stars, however, overall the clothing is adorable, stylish, and highly cost-effective. The shipping is also quick, which is something I appreciate. This is my favorite secret shop.
products were not available
The package I received arrived with two missing items. If I hadn’t complained, I would not be able to claim the refund. They stated that those products were not available. Why would they not remove it from their website if they say the products are no longer available? A bit false.
Fantastic company
The top I bought was fast delivered but damaged in transit. I contacted customer service to request a replacement. I was impressed by the top’s quality, fit, and color.
It was easy to get the replacement top in a matter of days. They are a great company to shop with, and I recommend them to all my friends.