Temu Overview
What is Temu?
Temu is a Boston-based e-commerce platform with a global presence in 18 countries and offices in the US, Canada, Australia, and New Zealand.
Temu offers affordable quality merchandise across 29 major categories and over 250 sub-categories of products sourced from a global pool of suppliers.
With something for everyone, Temu has quickly made a name since its launch in 2022, topping app store download rankings and even airing a Super Bowl ad.
Beyond its affordable prices, Temu’s Next-Gen Manufacturing model aims to revolutionize the e-commerce industry, leading to more targeted and consumer-directed manufacturing at lower prices.
Is Temu ethical?
Yes, Temu is an ethical brand that gains a competitive advantage by leveraging its network of wholesaler suppliers for product sourcing.
The Temu app is fully ethical, safe, and legitimate, providing significant discounts for first-time buyers.
Is Temu free gift legit?
Temu is a 100% legitimate US-based online marketplace. Temu was launched in September 2022, allowing free gifts for first-time buyers, but there is no such temu free gift hack.
Reputable global brands like Lenovo sell through Temu and have set up stores on the platform.
Where does Temu source from?
Temu sources its merchandise from suppliers globally, which enables the company to provide competitive prices and reliable, fast shipping.
The platform offers free shipping worldwide above a particular value, directly bringing the best-manufactured goods to their doorstep.
Temu shipping times
Shipping times for Temu vary based on the shipping method chosen. Standard shipping typically takes 7-15 business days, while express shipping options are available for faster delivery.
It takes 1 to 3 days to process orders in the warehouse, and customers will receive a shipment notification once their order has been shipped.
Temu provides histograms of delivery completions on product pages to give consumers more visibility and help them plan their purchases better by showing the proportion of daily parcel deliveries.
Temu reviews and complaints
For Temu reviews and complaints, the platform has an A- rating with the Better Business Bureau and maintains a 100% response rate in addressing complaints.
On Sitejabber, Temu has an overall consumer rating of 3.45 stars, with many customers praising the platform’s affordable prices, diverse range of products, and fast and reliable shipping.
Many customers have praised Temu for its affordable prices, wide range of products, and fast and reliable shipping.
Temu takes all feedback seriously and encourages customers to contact their customer service team with any issues or concerns.
Temu demonstrates a proactive approach to enhancing its customer services and emphasizes addressing customer reviews and complaints.
They take these matters seriously and are dedicated to resolving most complaints within 24 hours of registration on reputable reviews websites such as 99consumer, Sitejabber, and TrustPilot.
Temu’s Next-Gen Manufacturing (NGM) model
Temu’s Next-Gen Manufacturing program is a unique initiative that enables medium to large-scale manufacturers to optimize their production, inventory, branding, and design decisions based on consumers’ needs and demands.
By connecting manufacturers directly to consumers through its platform, Temu provides a better understanding of what customers want, reducing waste and increasing efficiency.
Moreover, Temu prioritizes integrity and social responsibility in all its business dealings, working only with brands, manufacturers, and sellers who share those values.
Temu has a strict vetting process for its third-party sellers, garnered positive ratings on review sites like Sitejabber, and earned an A- rating from the Better Business Bureau.
Temu’s innovative approach to sourcing and manufacturing represents a new generation of e-commerce platforms that go beyond the traditional retail model by shortening the product development cycle and improving demand forecasting with more insights into consumer preferences.
Its commitment to ethical and sustainable practices has helped it rapidly expand and build a loyal user base.
Conclusion
In conclusion, Temu has established itself as a safe and reliable e-commerce platform. Temu offers affordable quality merchandise across various categories and sub-categories sourced from a global network of suppliers, enabling the company to provide competitive prices and reliable, fast shipping.
The platform has garnered positive ratings on review sites like Sitejabber and has an A- rating from the Better Business Bureau.
With its Next-Gen Manufacturing program and commitment to ethical and sustainable practices, Temu represents a new generation of e-commerce platforms that prioritize consumer needs and demands while reducing waste and increasing efficiency.
Frequently Asked Questions
Is Temu Legit and Safe?
Temu is a legitimate and safe online shopping platform that connects customers with suppliers to purchase competitive products. They have a legit site and mobile app, and customer reviews can be found on reputable reviews websites.
How Does Temu Make Money?
Temu generates revenue through commissions earned from suppliers for facilitating transactions. They may also earn income from advertising and partnerships.
Why Is Temu So Cheap?
Temu offers competitive prices by working directly with wholesalers, eliminating intermediary costs. Their online platform also allows for efficient operations and cost savings.
Does Temu Employ Child Labor?
No, Temu does not use child labor in its day-to-day operation. There is no credible evidence suggesting that Temu uses child labor.
78 Reviews on Temu
Write a review on Temu
Claim your business profile
About Temu
Temu is a global e-commerce platform based in Boston, offering a wide range of affordable, high-quality products sourced from suppliers from around the world. Through its Next-Gen Manufacturing program, Temu works closely with manufacturers on its platform to optimize the supply chain from product design and development through to marketing and distribution. These improved efficiencies result in cost savings of at least 50 percent, which are then passed on to consumers.
 (888) 495-8368 |
|||
 [email protected] |
|||
 http://www.temu.com |
|||
 31 St James Ave, Boston, MA 02116, United States |
|||
 10262 views
|
|||
 |
 |
 |
 |
Where is my order THIS TIME???
I have ordered twice . Each time I have received an email saying that my package has arrived. Both times...it HASN'T! They say they will refund or replace but when you opt for replace, they say that the items are no longer in stock. I've learned my lesson!! Never Again!
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. Customer satisfaction is our number one priority and we are constantly working to improve our service quality.
If you wouldn't mind sending your order ID and a screenshot of your review details to me at https://share.temu.com/AHyNhQvNXVA, I would be happy to look into this issue for you right away. Best wishes, Everly
Scam check your receipts
They charge you more , add everything up it’s always 3.00-4.00 more sometimes more! You think your getting a discount your really not . If you have issues with an order they will fix it but charge you . Please pay attention. Check and add all your orders . They will double charge your cards. I’ve sent many things back still waiting on the money it’s been months . Stay away ! If you question then they tell you to look at the policy .
Dear Gina Talani,
I hope this message finds you well, and I would like to begin by extending our heartfelt apologies for the frustration and inconvenience you have experienced during your interactions with Temu. Your feedback is of the utmost importance to us, and we deeply regret that your experience did not align with the high standards of service we aim to provide.
Based on what you described, you have been the victim of identity theft. If someone stole your debit card information, we suggest that you contact your bank and report to the local police and the local division of the FBI immediately. I encourage you to thoroughly examine all places, both online and offline, where your card information could be exposed. If someone used your card to make purchases on Temu, unfortunately, we are also a victim, not the perpetrator. We are investigating the allegation internally and will report to the police if we uncover anything suspicious.
We are also deeply concerned about the delay in processing your returns and refund requests. Please allow 5-14 business days for your refund to appear back on your payment method depending on the processing time of your financial institution. If you don’t see your refund in 7 business days, please feel free to reach out to us again through Temu.com or Temu app live chat.
Once again, please accept our heartfelt apologies for any inconvenience you have encountered. We look forward to serving you better in the future and demonstrating our commitment to providing the best shopping experience possible.
Warm regards,
Layton.wang
Temu Customer Support
some items were out of stock and some items were nothing like the photo. they do have a large variety and reasonable prices. fun looking thru the offered items
Hello James Tomkins, thank you for shopping on Temu (tee-moo)!
Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat.
Best wishes,
Layton.wang
I got ripped
they double charged me. I paid the for the first items then they charged me for each individual item. never again.
Hello Jo nunnya, thank you for reaching out and we are sorry about your experience. You may be a victim of fraud or unauthorized access to your account. We strongly suggest that you contact the company or bank that issued the credit card or debit card immediately. You will need to inform them that you have fraudulent charges and ask them to reverse the transactions for you. We will do our best to assist you and cooperate with the bank on this. Please understand that we are also a victim, not the perpetrator. If you wouldn't mind sending me an email with a screenshot of the transaction details to [email protected], I would be happy to further investigate right away. Best wishes, Layton.
Incredible temu, delivery ok for Australia!
I browsed and bought from Temu to explore their offerings as one of my cousins from Canada recommended Temu, specifically looking at different items. The products I chose were satisfactory but not outstanding. The sizing of the things I ordered was off, and they didn't match the product images. The delivery process took longer than expected, as I ordered from Australia, but on the whole, the experience was incredible.
Dear Mansur,
I hope this email finds you well. I would like to begin by expressing our sincere apologies for the inconveniences you faced during your recent shopping experience with Temu. Your feedback is invaluable to us, and we deeply regret that your experience did not meet your expectations or our own high standards.
We understand the importance of receiving products that match your expectations and fit perfectly. We are truly sorry for the discrepancies you encountered with the sizing of the items you ordered and the variations from the product images.If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund."
Most of our packages arrive between 7-15 business days. Thank you so much for your patience. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. If your order arrives later than the estimated delivery date, you will receive a $5 credit (for standard shipping) or $13 credit (for express shipping) as a sign of appreciation for your patience.
Thank you for giving us the opportunity to address your concerns. We look forward to serving you better in the future.
Poor quality
The fabric is so thin and scratchy that the cargo shorts are unwearable. Some polyester garbage, yuck!
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. Customer satisfaction is our number one priority and we are constantly working to improve our service quality.
If you wouldn't mind sending your order ID and a screenshot of your review details to me at https://share.temu.com/AHyNhQvNXVA, I would be happy to look into this issue for you right away. Best wishes, Layton
I have no issue with Temu since year
I keep hearing how Temu is a scam, but I’ve been ordering things from them for almost a year and have had no issues. I’ve had to return a few things, but for the most part they instantly issue a credit without returning anything. I’ve even been given a $5 credit a couple of times because my order was delivered a day late. I know most if not all items are from China, but what isn’t. People still shop at Walmart and almost everything they sell is made in China. I also hear that China watches everything we do through the Temu site, the government can do the same on a lot more then a shopping site. Until we can buy ALL or only USA made, Temu gets a 👍 from me.
If you can GET your items...good. This is the 2nd time I have been told my package was delivered when it wasn't. They said they would replace but when I tried they always say my items are out of stock!
My refund is not what I paid either!
Temu Australia Review
I tried out Temu Australia to compare their t-shirts and heels with Shein. The T-shirts were not as good as Shein's in quality, and the heels I ordered were much too big and looked different from the product picture. The delivery process was slower with Temu Australia, but overall, it wasn't a bad experience.
Nothing was as described
I ordered a few things to test the company. NOTHING came as described. The 15" bag was 4", the blue beads are green, etc. I deleted the app! Also, I wouldn't say I like 20 texts a day. blocked.
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. Customer satisfaction is our number one priority and we are constantly working to improve our service quality.
If you wouldn't mind sending your order ID and a screenshot of your review details to me at https://share.temu.com/AHyNhQvNXVA, I would be happy to look into this issue for you right away. Best wishes, Layton
Pleasantly surprised, Temu Canada!
I just got my first order from Temu, Canada I must say, I’m extremely happy, with everything I received. Canvas Shoes were great, and true to size, as were the clothes. I’ll buy more, thanks Temu 👍🏻
So far a feedback of 150%
I have been buying from them for over 4 Months. Shipping was on time with every order. Products were as stated, and several professional sound equipment items were purchased. Audio control mixer. Mics. Headphones Wall clocks for my studio. So far, no problems. I will keep on buying from them.
Ronnie
I am glad you can get your items. This is the 2nd time ordering from them...and the 2nd time they have informed me that my shipment had arrived when it hadn't. They say they will replace or refund, but everything I ask them to replace I am told that the product(s) are out of stock. I am not sure the refund is right either.
Missing pieces
In my order I had a Lego set that did not have everything in it, it was missing pieces and was missing minifigures and had custom items in it when I was promised a literal version
Not a review just a question 🙋♀️
What are you people on about telling me I have a free gift 🎁 what free gift? I don’t consider 00.04 cents to be a gift?
I don't understand how this site works but if I get many more msgs I'll unsubscribe unless you can explain.
I'm 70 your grandmothers age.. I deserve respect & not being bombarded with SMS messages.
Happy and Satisfied, CA and Aus Reviews of Temu are also great
Temu is on point! I ordered $500 worth of items and had the complete order, nothing missing, within a week! They are LEGIT and they have done a great job in correcting customer complaints. Temu is my shopping place! They have definitely proven themselves to be very efficient and have excelled in making their business great! Thank you Temu! Happy and satisfied customer.
PS: highly recommend!
Love Temu
I have made 4 orders with Temu and have no complaints at all. Delivery has always been pretty quick. I have mainly ordered make up and jewellery and small storage boxes and have been more than happy with my purchases. For what you get the prices are very good and free delivery suites me fine. Will I order again? yes I definitely will.
No refund
I will never shop with Temu again. I cancelled an order and fully one month later have still not received a refund. My advice to you is use one of the numerous alternative internet shopping sites. Never Temu.
Never received items ordered 3months ago
I ordered 2 pair knockoff shoes 3 months ago. Money was deducted from my credit card but items never received albeit coming from china. Never received any type of notification or ability to trace.
Happy Overall
I have ordered literally hundreds of items from Temu so far. I have only needed to return about 4 items due to quality issues. I have loved everything else I have purchased. This doesn’t mean that everything is HIGH quality. It isn’t but this is expected because you DO get what you pay for. The quality is almost always appropriate for the price. They also have things I’ve never even seen and I have so much fun ordering things I never even knew I wanted or needed.
I am concerned because I have four orders that have been paid but have not shipped BUT they notified me right away and said if they don’t arrive by the date it said, they will give me $5 credit. This is simply IF they arrive late! So we will see. Two of my packages were lost and Temu refunded me the money before I even knew they were missing. This was incredible! The packages showed up and they said to keep the items free of charge! I feel this company tries very hard to satisfy its customers. I will update if anything goes wrong with my four orders but so far- I am happy! I do recommend to ALWAYS check the reviews from other customers who have bought certain items. They are very helpful and honest. They give a good insight to the quality and sizing.
Also, I bought four pairs of shoes - great quality - true to size! Love them.
Awesome Shoes and credits from Temu
I am a frequent customer of Temu for both personal and business purposes. Although shipping may take some time, I find it worthwhile. One of the cool aspects of Temu is its responsive customer service. If an item is out of stock, they promptly refund your money and provide additional credit.
They offer frequent shopping credits, which is a nice bonus. I have found that their $18 shoes surpass the quality and comfort of even my $100 branded shoes. I am a loyal customer of Temu and always check their offerings first whenever I need something. I am submitting this review of my shoes after using 23 days and hence go for their shoes and bang the branded shoes.
Temu one stop shop
I have ordered I lot of gadgets, tools, clothes, footwear, pants, underwear, bra's leggings all at great prices, and only a couple of times didn't arrive on time and I got five dollars off my next order but it usually ships before the said date some stuff my be cheap but you get what you pay for and most stuff is really good. Like I said never had troubles with this company but I see a lot of reviews go by that aren't so good, but I noticed a lot is due to size, people have to pay attention to the size charts like a pair of underwear med in size you probably have to buy them in XL to fit you. Once they even gave me my money back on a whole order that was lost and if it showed up it was free and it did a week late.
Good app
Temu app where you can find everything at very very affordable prices. Fast shipping and they update you on all tracks. By entering the code 422649820 in the search bar (the one with the lens), you will be a platinum customer, and you will have the opportunity to choose 2 gifts among those up for grabs (smartwatch, hair straightener, hair dryer, clothes, dyson airwrap type hair dryer, gopro type action cam, vacuum cleaner, camera for children, photo printer, etc.). It is worth downloading. Seeing is believing.
Duplicates
phone lit up a lot with notifications. drove me nuts. won't order again. now I have to get return label printed because I received duplicates of dresses, t shirts. one box don't even know what is in it. never again fool with on-line shopping. app deleted
Temu-after almost 100 items purchased
I am loving this new app. Delivery has been above average, most parcels are small enough to fit in the mailbox. For the price I pay on average, the quality is as good or better than items I have bought for more money. I look forward to my texts from Temu. They always have something new, on sale, or clearance and they know what I like!!
Hello, thank you for your feedback and we are sorry for the inconvenience. Customer satisfaction is the most important to us and we are constantly working to improve our service quality.
If you don't mind sending us your order ID, please email me at [email protected], message us through Temu.com or Temu app live chat, or call us (1-888-495-8368) so we can help you resolve this issue as soon as possible. Best wishes, Chuck
Makes my room so pretty at night <3
This starry projector light is not a need but definitely a want!! So happy that its exactly like how it was described online because it makes my nights so much prettier and brighter. It produces so much light that its actually impressive and the remote makes it fairly easy to control. The temu reviews are positive and i see why
A better understanding
So far, a 4. There is no clothing or shoes ordered, only kitchen and gadget things like that... I'll be sure to go back and review the items after I have a better understanding of the design and usefulness of the gadgets. The first order was placed on the site today. It could be my go-to for trinkets, golf tees, and other things! So damn cheap. Let's find out what the quality is once I have received my very first package for $130.00
A customer service representative
The items I've purchased from Temu. My biggest issue has been getting rid of a couple, but they did deliver to the size. I tried following the instructions on returns and then got a credit. No luck so far. I want to order it once more if I can contact a customer service representative.
Hello Barry, thank you for your feedback and we are sorry for the inconvenience. Customer satisfaction is the most important to us and we are constantly working to improve our service quality.
If you don't mind sending us your problem, please email me at [email protected], message us through Temu.com or Temu app live chat, or call us (1-888-495-8368) so we can help you resolve this issue as soon as possible. Best wishes, Chuck
It was a mistake to purchase
The shoes aren't a good fit for cheap China. The dresses are lovely. The price I received in my initial email from them was less than what I searched for. I called them, but it was a mistake to purchase from them. The item looked great on the computer, but at a meager price, so I had to throw them away. I made a mistake. Be mindful of the fact that you get the value you pay for. Do not buy shoes. It's a pity!!
I love the shoes I’ve bought from them. Four pairs so far. Three pairs are exceptional quality and one pair is mediocre but still fine for the price. I just wouldn’t wear them to work in all day. I would suggest to check reviews. Customers put pictures up so you can see what they look like in person. Some items are complete knock offs or even fakes- the thing to remember is Temu is a platform. You can often find the same product through a different vendor and the quality is better. I was given refunds on a few items. I explained the advertisement was misleading and the product was not as advertised. I was given a full refund for the item and didn’t have to return it.
I bought shoes love them
ordered a pair of runners were 10.97 think, got a price adjustment of 2.50 and when arrived loved them. good quality but did need at add an arch support also purchased from Teum
have ordered 18 times, great prices for balloons, love their earrings, have so many now and have 3 dresses that I love
Hello Jeannie, thank you for your feedback and we are sorry for the inconvenience. Customer satisfaction is the most important to us and we are constantly working to improve our service quality.
If you don't mind sending us your problem, please email me at [email protected], message us through Temu.com or Temu app live chat, or call us (1-888-495-8368) so we can help you resolve this issue as soon as possible. Best wishes, Chuck
I'm not yet satisfied
I'm not yet satisfied with the experience. I will likely be one of the new customers trying the online retailer. I made my purchase and was scheduled to receive it, and I only see that the order is delayed. Also, I was given a credit of $5. This won't alter my mind to make this my first and last purchase.
Great for doing nothing at home
Personally I wear these when I’m just lounging at home. V comfortable and the fit is also pretty good and loose. The length of the shorts are also really nice but I wish that it was delivered faster. The fabric is also kind of stiff and hard but im okay with that
Decent gloves
Never really expected a lot from cleaning gloves as long as they managed to protect my skin so I don’t really have anything to say about these bc they’re pretty effective I guess. They don’t really fit perfectly on my hands but that’s to be expected with a lot of cleaning gloves. I do like the color tho :)
Great blender
I was really excited to get this because I’ve been looking forward to making smoothie bowls with my kids for the longest time :) While the lid doesn’t exactly fit into the machine (like I have to really push it down and make sure its secured before doing anything), it still gets the job done and we just laugh about the possibility of splashing smoothie chunks everywhere <3 So many fun times so thanks Temu!
More relaxed now
Got this for my back thats constantly aching so i roll it out at the end of every day and it helps release all the tension. One thing though is that its a bit harder than I expected from a foam roller….duh I expected it to feel like foam but this one felt a bit harder than that so what I do is I just don’t go as hard on it. Still gets the job done so I’m happy
Great hair removal but short battery
You should def buy this if youre over having to go to the salon for a laser bc this lets you do all that by yourself at home but the one thing that i did notice is that the battery doesnt last v long. I kinda gave up and just leave it plugged everytime i use it but its still much cheaper than going to a professional.
An okay purchase…p satisfied
I like that these razors come with a lot of extra heads so that you don’t constantly have to buy a new one every time….before I realized that they probs include a lot of extra heads bc of how quickly the blades get dull. Not too mad about it especially with the bargain prices these were sold at but don’t expect them to last too long.
Amazing blanket but delivery was meh
The blanket itself is super thick and fluffy and comfy and everything I’d want in a blanket but the delivery was late and that made me feel very :/ like tbh i dont really get why temu things take 2 weeks to get delivered but i just think abt the free shipping + the cheap prices + my cuddly new blanket to calm myself down.
Eventually passed the doggy test
Just gotta say that I thought it was a p good bed because it was big and fluffy and soft but our little pup didn’t really take to it immediately. Have lost track of how much he snubbed this bed but he eventually warmed up to it I guess and sleeps on it now (sometimes). Idk maybe it was the strong smell that came with it but that’s what you get sometimes with new things.
Does what I need it to do
This duffel bag has a lot of space in it which helps when you have kids running around like me and never know what you’re going to need, especially when traveling. I will say tho that the zipper doesn’t open and close as smoothly as I’d like but it’s a decent bag to bring on your vacations.
Okay shorts
Was expecting more tbh but that’s on me for thinking i could get quality and price from Temu. really thought that the denim would feel much softer idk it looked like it would in the picture but maybe i just need to run it through the wash a couple of times???? Stiffish fabric aside, it fits p well tho! Good for the price!
P good denim
I really liked the wash bc it ain’t too dark or too light but I gotta say that it feels kinda loose in some places which I wasn’t expecting but I guess you can’t really win all the time with jeans. Finding a pair that fits amazingly is p much impossible for me but i still hoped that this would….but not too mad about it because my friend said I still looked fire so its still def a keeper ;)
The light is ayt but the adhesive strip was 😐
Waddled on over to Temu because I was in need of a new lamp for my study desk and I didn’t wanna spend a lot for a light. Finally got it delivered and was about to install it but the adhesive strip literally gave up on me. Idk if it was the material of my desk or if it was really the adhesive strip but I ended up having to get some new adhesive from the store just to stick it on. The light 10/10 works tho so no complaints!
The delivery tho D:
Pretty satisfied with my polaroid camera ngl like the fact that it comes directly from Fujifilm reassured me a lot and I’m just out here trying to take as many pics as possible because it’s so fun lmao but my only issue was the delivery time -_- I know that Temu tells you to expect your item like in 2 weeks or smth but my order was delivered a little over that which im not too angry about esp because they gave me some credit to make up for it but still. But i guess it ain’t the worse thing in the world considering that this camera is fr my newest obsession 🙂
Items are okay i guess
My friend kept talking about Temu and how the products are super good and super cheap so I decided to buy a sports bra just to see if she was right. I mean….it’s okay but certainly not the b e s t. She was right when she said everything is hella cheap here and its certainly not the worst thing I’ve ever tried on but I’ve definitely had better from them more expensive brands. Was overall a pretty good purchase but make sure that you don’t expect luxury quality especially with the prices :>
A Pleasant Surprise
Admittedly, I've only had one experience with Temu, but I will order from them again. My items arrived in a timely manner, and none was damaged or disappointing. I wish there was a way to like or favourite items as that would be very convenient. I find their website a little chaotic, but nothing really off-putting. In no way is Temu a scam. I will continue to order from their website, not their app because I believe it to be less intrusive. I would caution against ordering expensive items, though. Keep it budget-friendly, stress-free and fun.
Belated gifts for my granddaughter
I loved the two sets of Lacey socks that did arrive here on time from FedEx. The crochet gloves w embroidered flowers were sweet. They were out of black. Otherwise, it would have been nice to have it for my girls. Even though they were a tad thin, I paid a reasonable price, but at least I didn’t have to make them.
I ordered discounted necklace pieces that my Grandchildren & I can hang pendants on. The price was fantastic. It was a great price for so many. So it was a lucky find. I spent a lot for my budget & if I had the money to spend, I would have ordered the green snake pin for $1.88, 10 pairs of the 925 authentic freshwater pearl drop earrings & the 60 pairs of earring wires for the low price of .71 cents for all.
Where else can you buy genuine tiger eye strand beads for jewelry making for future craft projects? To me, this is the wholesale price. I ordered the boho vintage print beanie cap for my granddaughter @ $3.77 w elastic, but it was substituted for a scarf-like wrap of different colors & nature & will not use it at all. I wanted the floral crochet gloves in blue w flowers, but they were out of stock. All in all, I have recommended this TUMU site to a business & my friends.
Hello Katherine, thank you for shopping on Temu and sharing your 4-star experience with us! We are glad you found some items you love. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat, email us at [email protected], or call us at 1-888-480-8368. Best wishes, Chuck
I keep seeing people get it for free but I always have to share it to get it for free which doesn’t always work. And it takes a long time for me to get stuff before they have a limited amount of time of gifts which I find very annoying
Hello Ruth, thank you for reaching out and we are sorry you are having trouble with one of the promotions. There may be details in the promo terms and conditions that are missed in your current order. Could you please message us on our Temu.com or Temu app live chat, email [email protected], or call us at 1-888-480-8368 so that we can help you look into this issue right away? Best wishes, Chuck
Good DEAL!
They gave a lot of coupons and discount and flash sale so i always manage to snag a bargain, i read a lot of reviews on the items and also sizing that helps.
Got my item safe and sound like what they put on the sites
I ordered a pair of home sandals and kitchen items and they arrived safely on the 11th day within what they promised!!! And whats most important is they look like the pictures sooo im satisfied
One stop shop
Got everything i needed in temuand the site is pretty great! There’s a lot of products there so it’s not easy to check thru everything but the search bar helps to find the things i need. I love that i can buy a bunch of things without having to move froom one shop to another so i’m really glad that temu has so many products. :) :) :) Their really legittt!
They changed the price after item was in cart
SLEEZY!!! I clicked on a you tube ad for temu advertising a $3.00 art sand circle. Today it changed to $17.98!!! I deleted it. Too bad, I was happy before but I'm done with them now!
Hello James, thank you for reaching out. Temu is an online marketplace that offers quality merchandise from the world's top suppliers and brands to consumers. We also offer flash sales, discounts, and promotions. Therefore, prices for the same items may change from time to time. They are guaranteed at the time of purchase. If you have any other question or concern, please contact us through www.temu.com/support-center.html or [email protected] so that we can help you look into this right away. Best wishes, Chuck