Editorial Findings

What Is Temu?

Temu is an e-commerce platform based in the United States which is a subsidiary of the Chinese company Pinduoduo.

It offers low prices on consumer goods shipped directly from Chinese factories and warehouses and has become increasingly popular among American consumers seeking discounts on everyday products.

Temu’s launch in 2020 has significantly impacted the US e-commerce market, competing with Alibaba, another Chinese discount shopping portal. It is one of the most downloaded e-commerce apps in the country.

Accessing Pinduoduo’s Supply Chains

Temu’s low prices are attributed to its access to Pinduoduo’s extensive supply chains, which allow it to offer competitive prices.

The company provides discounts and vouchers to new users, with no minimum purchase required, allowing customers to save even more on their purchases.

Furthermore, Temu allows Chinese vendors to sell their products directly to US customers, eliminating the need for intermediaries and reducing costs. The affordability of Temu is further enhanced by the logistics capabilities it shares with its parent company PDD Group.

Finally, Temu has launched a social media campaign offering free products in exchange for customer reviews, which helps to keep prices low.

Is Temu Legit?

Temu is a legitimate US-based subsidiary of the Chinese company Pinduoduo, a social commerce platform in China. It was launched in September 2020 and is a sister company of the Chinese e-commerce giant Pinduoduo, which is listed on the Nasdaq with the ticker PDD.

Shipping Times

Shipping times for Temu vary based on the shipping method chosen. Standard shipping typically takes 7-15 business days, while express shipping can take up to 3 days. Orders may take 1-3 days to process in the warehouse, and customers will receive a shipment notification once their order has been shipped. However, shipping times may sometimes take up to two weeks.

Temu Reviews and Complaints

In terms of customer reviews, Temu has received a mixed response. The Better Business Bureau has received over 30 complaints and has given them a rating of fewer than 1.5 stars.

On the other hand, Temu replies to 98% of negative reviews within 24 hours, according to Trustpilot, and has an overall consumer rating of 3.45 stars on Sitejabber.

Temu complaints include long shipping times and lost items in transit, according to 99consumer.

Temu’s business model

If Temu’s business model catches on, it could have significant implications for US retailers and the global supply chain. Temu follows a similar business model as its parent company, Pinduoduo, which has found success in China by selling heavily discounted products directly from manufacturers to low-income buyers.

Getting stuff for free on Temu

Many new customers are receiving items for free by earning credits through a social media campaign that rewards users for convincing others to sign up. Some users have received $200 worth of items without giving Temu their credit card information.

Conclusion

While Temu’s low prices are attractive, the company’s business practices are attracting criticism, and it remains to be seen how its reputation will be affected in the long run.

Despite this, the app has become very popular quickly, and its business model could have significant implications for US retailers and the global supply chain.

Read More

44 Reviews on Temu.com

  1. Bette ann
    Feb 1, 2023

    Junk

    Bought 67.00 of merchandise never received receipt showed me online the cost. 67.00 charged my acct 101.00. tried to dispute purchase, said they would refund money, I wanted to send merchandise back, they said to keep it. They charged my acct 101.00 tried to dispute thru credit card, with no luck. All had was receipt online. DO NOT USE THIS WEBSITE. SCAMMERS. I lost 101.00 dollars

    1. Chuck
      Feb 1, 2023

      Hello Bette, thank you for reaching out to us. We are sorry for any inconvenience caused. Your case is out of the norm. Customer satisfaction is the most important to us and we are constantly working to improve our service quality. Could you please reach out to me at [email protected] so that we can help investigate and assist right away. You can also visit http://www.temu.com/support-center.html for more customer service contacts. We appreciate you giving us another chance to serve you. Best wishes, Chuck

  2. James Wright
    Feb 1, 2023

    They changed the price after item was in cart

    SLEEZY!!! I clicked on a you tube ad for temu advertising a $3.00 art sand circle. Today it changed to $17.98!!! I deleted it. Too bad, I was happy before but I’m done with them now!

    1. Chuck
      Feb 1, 2023

      Hello James, thank you for reaching out. Temu is an online marketplace that offers quality merchandise from the world’s top suppliers and brands to consumers. We also offer flash sales, discounts, and promotions. Therefore, prices for the same items may change from time to time. They are guaranteed at the time of purchase. If you have any other question or concern, please contact us through http://www.temu.com/support-center.html or [email protected] so that we can help you look into this right away. Best wishes, Chuck

  3. Kerry
    Jan 31, 2023

    Terrible customer service and shipping experience with Temu

    After hearing my brother rave about it, I was looking forward to trying out Temu. However, it was a total nightmare! I made an order on December 1st, with an estimated delivery date of Jan 15th-20th. Now it’s January 30th, and I’ve never received a single update regarding my order.

    I’ve had constant contact with Temu. However, I receive an innocuous response that tells me to hold off for 15 days to receive an update. What is this? They can keep delaying the delivery, and they will never refund my money so long as the tracking information is kept up to date at least every fifteen days. This has been a significant headache for me and a total wasted time. Our brothers had great experiences with Temu.

    However, for me, I’ve had nothing but frustration. If I receive another generic reply from them without reading my message, I’ll lose it! This is not awesome, Temu. Not cool at all.

    1. Chuck
      Feb 1, 2023

      Hello Kerry, we are sorry that you are experiencing difficulties with your order. Your feedback is extremely valuable to us and we are always trying to improve our service quality. Temu is an online marketplace that offers quality merchandise from the world’s top suppliers and brands to consumers at wholesale prices. You can shop with peace of mind knowing that all of our payment links are secure and PCI-certified. We work with UPS and USPS to ensure that packages are delivered timely and efficiently. Most packages arrive within 7-15 business days. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. If you don’t mind sending us your order ID, please email me at [email protected] so I can assist with your order tracking and refund. Best wishes, Chuck

  4. Latisha G
    Jan 25, 2023

    Very impressed with Temu

    I advice everyone who doesn’t know about Temu yet to try it and you won’t regret. Ever since I found this company, I don’t shop anywhere else. Their items and prices are fantastic. No matter what you may be looking for, TEMU has it. The jewelry is so beautiful and sparkly. I recommend them highly.

  5. Marcy
    Jan 25, 2023

    Highly recommend

    I was a little iffy but decided to give Temu a try . I received my order (20 items) in under 2 weeks. 5 days earlier than the date given. Everything is great and I’m really happy with prices, quality and arrival time. .I have been very pleased with the quality of the merchandise and even happier with the prices! I highly recommend looking at this site!!!

  6. Rachel Greene
    Jan 25, 2023

    What an excellent app!

    Man, oh man! What an excellent app! The merchandise is great quality and the prices are amazing. I’m amazed at the gigantic selection of products. I can find almost anything I’m looking for. Most of the products that I have ordered have been spot-on and have had few disappointments. I tell everyone about the great deals I’ve gotten here!

  7. Bobby
    Jan 24, 2023

    Forever

    Ordered, shipping takes forever it’s not no Amazon, been 10 days

    1. Chuck
      Jan 26, 2023

      Hello Bobby, thank you for shopping with Temu. Your feedback is extremely valuable to us and we are sorry that you haven’t been satisfied by your experience so far. Temu is an online marketplace that offers quality merchandise from the world’s top suppliers and brands to consumers at wholesale prices. We work with UPS and USPS to ensure that your order is delivered timely and efficiently. We try to be transparent about expected delivery times. So, on every product page, you will find the percentage of orders that arrive within the estimated delivery time for you to plan accordingly. You can track your order directly in the Temu app or on Temu.com. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu’s Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). If you wouldn’t mind sending your order ID and a screenshot of your review details to me at [email protected], I would be happy to look into this issue for you right away. Best wishes, Chuck

  8. Chuck
    Jan 20, 2023

    Hello Veesla, thank you for reaching out and we are sorry you are having trouble with one of the promotions. There may be details in the promo terms and conditions that are missed in your current order. Could you please message us on our Temu.com or Temu app live chat, email [email protected], or call us at 1-888-480-8368 so that we can help you look into this issue right away? Best wishes, Chuck

  9. Chuck
    Jan 20, 2023

    Hello Shari, thank you for your feedback and we are sorry for the inconvenience. Customer satisfaction is the most important to us and we are constantly working to improve our service quality. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu’s Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the “Your orders” page, and click “Return/Refund.” If you wouldn’t mind sending your order ID, please contact us through Temu.com or Temu app live chat, email ([email protected]), or phone (1-888-480-8368) so we can help you resolve your issue. Best wishes, Chuck

  10. Sandy
    Jan 20, 2023

    Amazing

    Temu is amazing! I’m addicted, placed 11 orders in barely over a mo. prices can’t be beat, many of their products are also available on Amazon. turnaround is surprisingly quick. I’ve not returned anything so far. I was leary at 1st, 1st order was very small but since I’ve gone nuts.

  11. Shari Zuleger
    Jan 15, 2023

    Not worth it

    I ordered on 12-27-22 and got a notice on 1-14-23 that the order was undeliverable. I don’t have a problem with delivery anywhere else disappeared.

    1. Chuck
      Jan 24, 2023

      Hello Shari, thank you for your feedback and we are sorry for the inconvenience. Customer satisfaction is the most important to us and we are constantly working to improve our service quality. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu’s Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the “Your orders” page, and click “Return/Refund.” If you wouldn’t mind sending your order ID, please contact us through Temu.com or Temu app live chat, email ([email protected]), or phone (1-888-480-8368) so we can help you resolve your issue. Best wishes, Chuck

  12. Veesla Filipova
    Jan 15, 2023

    Beware!

    Beware of downloading the Temu app! To make you a new customer, they send you a picture with $100 gift coupons as a trap to make an account with them, without mentioning the requirements of spending money over $100 or $150 in order to receive the “GIFT”. Keep in mind the same products are on  Aliexpress for cheaper price/free shipping as well. They have a camera icon as well as google to upload a picture of the product and search all places. Good luck!

    1. Chuck
      Jan 24, 2023

      Hello Veesla, thank you for reaching out and we are sorry you are having trouble with one of the promotions. There may be details in the promo terms and conditions that are missed in your current order. Could you please message us on our Temu.com or Temu app live chat, email [email protected], or call us at 1-888-480-8368 so that we can help you look into this issue right away? Best wishes, Chuck

  13. Michelle Lim
    Jan 10, 2023

    Legit platform and affordable products. Will buy again

    I was looking for something for my kid online, but couldn’t find it. Temu came up in search and I bought a bunch of things at the end. They are not the best quality but worth it for the price. Some gave me pleasant surprises. Temu’s shipping for me is about 10 days which is acceptable. I didn’t have to contact customer service for anything. First purchase is pretty smooth. Thank you!

  14. Mendi
    Jan 7, 2023

    Temu.com = SCAM, stay away!

    I recently made an order with this company on January 1st after seeing positive reviews from a YouTuber. However, as of now my package has still not arrived and is not in the system, according to the post office. When I contacted customer service, they offered to credit me $5 for the late delivery. I believe that a credit of at least $25, rather than just $5, is more appropriate in this situation where the merchant caused the delay. As a first-time customer, I am very disappointed with this company’s customer service.

    This experience has been similar to my previous experiences with companies such as Wish and AliExpress, which I no longer use. I will close my account with this company if I do not receive my package. The company needs to improve communication with the merchants and local postal service to provide better customer service. If the company is interested in my ideas for improvement, I am available for a meeting to discuss potential solutions.

  15. Nancy Nuzzolo
    Jan 7, 2023

    They are incredibly user-friendly

    This review is merely based on my initial experience since I haven’t received my purchases. I first learned about this app through a friend of mine. I was skeptical about using the app since the reviews were mixed. However, I was pleasantly surprised when I downloaded the app. They are incredibly user-friendly and also very affordable. I’ve just completed my first purchase and received free shipping. There was added 30% off for the price of $19. I am waiting for my order to arrive by January 20th, and they have stated upfront that in case it comes late, they’ll provide me with $5. I don’t have to be urgent, so I do not mind the delay as long as they’re friendly to my pockets.

  16. Sandra Jordan
    Jan 7, 2023

    be careful before sharing with friends!

    Be careful if you don’t earn the points you made from this game; they will not aid you! I collected over 4300 points through one of my posts that went viral, and they vanished after I clicked the wheel two times! Iexpectedg to receive 500 credits, but all they’d offer me was 50! (Which wasn’t even put into my account.) After being in chat since 9 pm last night to the time I woke up at 8:30. It’s a joke, so be careful before sharing with friends!

  17. Lorraine Boyden
    Jan 7, 2023

    I've purchased some Thanksgiving items to prepare for Christmas.

    I’ve purchased some Thanksgiving items to prepare for Christmas. They’re amazing and such a great value! I’ve made a few purchases following. They’re swift, but some take a while; ultimately, they’re all excellent value for the money. I would love to repurchase it. Make sure to leave room for error as there are missing pieces. It’s generally okay, though.

  18. Martin Wilkinson
    Jan 7, 2023

    I came across this company and decided to try it out

    I came across this company and decided to try it out. I was highly impressed by the level of customer service. My order arrived late, but Temu offered me credit for the delay, which I believe was not their responsibility. You can’t control shipping. The quality of the products was excellent. Shoes run a little small. I would suggest going 1/2 size bigger. However, I was awestruck by the total credit. Therefore, I purchased more and was not disappointed whatsoever. I want to thank Temu for your sincerity.

  19. Hieken Yung
    Jan 6, 2023

    I had a frustrating experience with Temu

    I had a frustrating experience with this company. Despite the website indicating that my order would be shipped from the US, it was actually shipped from China and took over three weeks to arrive. The tracking information has since stopped updating, and I have not received my items.

    When I contacted customer service, they offered a $5 credit but my order was $95. I requested a full refund, but was told it was under review. This company seems to be unreliable and I would not recommend them.

  20. Martha Heidinger
    Jan 6, 2023

    I would never buy from them.

    Temu ships items via China into their storage facility, and it takes forever or several times for they’ve lost them. They promise a lower price for items found in 99 cents stores, but they’re low-quality. I waited three weeks for my package to arrive from a warehouse just an hour away but didn’t receive it. Be wary of this business. I would never buy from them.

  21. Celesta Taylor
    Jan 5, 2023

    They sell inexpensive pieces made of plastic

    They sell inexpensive pieces made of plastic…pictures on their website suggest that you receive a normal-sized product. However, this is not the case…Make sure that you have read the description of the product before you purchase. I learned my lesson from this site and will never buy from them again!

  22. Mike Thimp
    Jan 4, 2023

    Disappointed with temu

    I was disappointed with my order from this company. I ordered a spaghetti strainer, but what I received was a small tin frisbee that I ended up throwing out. I also ordered a “puffy” winter coat, but it never arrived. Overall, the items I received seemed to be of low quality and not worth the money I spent. I would not recommend this company.

  23. Jacky Smith
    Jan 2, 2023

    Bad experience with Temu

    I had a negative experience with this company. I had several items in my shopping cart and placed an order, but the next day I received an email saying I had left things in my cart.

    Upon checking, I noticed that the things I had wanted were no longer available at the original price and had significantly increased. It seems like the company lures customers in with low prices and then raises them before the order can be completed.

    I would caution others to be aware of this tactic when shopping with this company.

  24. Henry
    Jan 2, 2023

    Disappointed with the lack of care in the shipping

    I ordered three vegetable cutters as Christmas stocking stuffers, but all three boxes arrived in poor condition due to improper shipping. The choppers were delivered in an envelope instead of a corrugated box, which caused the containers to become mutilated. Although the helicopters were not damaged, the folding cartons they came in were in poor condition and looked like they should be donated to Goodwill. I am disappointed with the lack of care in the shipping process for these items. I would caution other consumers to be aware of the poor quality of the shipping container used.

  25. Heather Taylor
    Jan 1, 2023

    They also ship within around a week.

    I began by buying inexpensive items like kitchen equipment, car accessories, and other gadgets. After seeing the fantastic products were of good quality, I moved on to infant clothes and shoes. There are a few items that were made cheaply (you buy what you receive at times); however, for the most part, I’m very impressed with their quality items! They also ship within around a week.

  26. Georgette Gonzalez
    Jan 1, 2023

    My experience with Temu has been nothing short of a disaster

    My experience with Temu has been nothing short of a disaster. I ordered Christmas presents from them, but my packages were split and arrived late and incomplete. When I tried to reach out to customer service for help, I received no assistance. It’s now December 30th, and my kids still have no Christmas gifts, and all I received from Temu was a measly $5 credit. I will never order from them again.

    1. Duh
      Feb 3, 2023

      Jeeeeze

      don’t buy your kids Christmas gifts from a Chinese website…

  27. Adam Cherry
    Jan 1, 2023

    It's frustrating and disappointing.

    I’ve ordered from Temu several times, but my recent experience with them has left me concerned about placing future orders. I’m trying to return a few items, but their customer service has been entirely unresponsive despite my multiple calls and the confirmation numbers I have for my previous orders. It’s frustrating and disappointing.

  28. Mary Larson
    Dec 31, 2022

    I didn't snap pictures of everything.

    I’m incredibly impressed with Temu, and the items I bought were everything you’d not what you’d expect. Their delivery was timely, and I could monitor my purchase. It arrived quickly as the other companies I. I’ll definitely purchase from them shortly, and will also be able to convert my friends and family into them. I purchased bought, but I didn’t snap pictures of everything.

  29. Valerie Vinger
    Dec 29, 2022

    The only downside is that you could browse through all their products!

    Finally, a “legit” company with amazing discounts! Everything I’ve purchased from them (and it’s been many!) is of top quality. What has impressed me the most is how precise and professional the website they run! I’ve never encountered a business with a website as professional as theirs. They’re quick to respond to all inquiries and are not afraid to solve any issues garegardingrders. The order number I’m entering to allow this review that will be published is only my latest order. There have been numerous orders before this one! The only downside is that you could browse through all their products!

  30. Noelle Purvis
    Dec 28, 2022

    These items are adorable

    I decided to buy something I wanted, but not too costly, to ensure it wasn’t a scam. These items are adorable, and I’m so excited to gift these gifts at Christmas. I’ll need to purchase the wine to go with it. The package also contained a bonus of three gift cards. I’ll be ordering via Temu again. The delivery was within seven days, which is not the time I had hoped.

  31. Maureen Venzara
    Dec 27, 2022

    I have placed two orders with this company and am very satisfied.

    I have placed two orders with this company and am very satisfied. The first time I purchased bracelets, earrings, and earbuds. I wouldn’t say I liked the earrings, but for the cost, I’d be capable of giving them away. The bracelets were lovely and well-constructed. The ears fit me in a way that none else could. They were easy to pair and had excellent audio. I ordered a pair of headphones that fit over my ear work well, and feel comfortable. I’ll be buying from them again in the future.

  32. Helen Montez
    Dec 26, 2022

    We will order from them again

    I’m always nervous about buying things from companies I don’t know much about. I was highly impressed by the products I received, which took only eight days. Good quality. Not cheesy. We will order from them again!

  33. Michael Sautter
    Dec 24, 2022

    you are a fan of getting stuff cheaply

    I’ve ordered a few times before and never experienced issues with Temu. It’s a great application and takes around a week to arrive at me. I’ve received everything I needed for free by playing their Temu credit games and making referrals to others. If you are a fan of getting stuff cheaply, try it, and you’ll never regret it.

  34. Zahra Ghasemian
    Dec 23, 2022

    I'll file an investigation through a different channel.

    I bought $60 worth of items the other night and got 20% off and free shipping. It was later discovered that it cost me $12.90 in shipping. It was an awful experience. I spoke to two live customer service representatives. They were not willing to assist me; it took 15 minutes for them to reply or attempt to dismiss me. Then I’m unable to change the order. I recommend not falling for the scam! I’ll file an investigation through a different channel.

  35. Armin Dizdarevic
    Dec 22, 2022

    I am satisfied that I tried it

    I was hesitant to try Temu since I did not know about it; however, I am satisfied that I tried it! My purchases arrive at my home in less than one week, and the products I have purchased have been excellent! Do it; you will not be disappointed!

  36. Bonnie Hutsell
    Dec 20, 2022

    Do not believe the pictures of the dolls.

    Do not believe the pictures of the dolls. The company’s ships are from China. However, beauty is safe for a young child. However, it’s not designed and intended for collectors. Shipping is slow. It is made of vinyl and cannot pose as it is shown.

  37. Dawn Dawley
    Dec 19, 2022

    Great shipping and an excellent price,

    I’ve ordered around seven times. I am delighted with the products at the cost! I’ve bought clothes and makeup to date. I was required to return certain items from two orders due to the wrong size (my mistake), and they were replaced. No complaints! Great shipping and an excellent price, and I am thrilled with the product.

  38. Annetta Cracraft
    Dec 17, 2022

    It's been a pleasant experience

    I am a fan of Temu so far. It’s been a pleasant experience when I have done all my Christmas shopping through the app. I’ve found fantastic deals on items that cost twice more from other online retailers—a wide selection of beauty, household clothes accessories, and office and home decor products. Delivery and customer service have been outstanding and also. Please pay attention to the clothes size because they may be smaller than the typical USA sizes.

  39. Dora Tsagaris
    Dec 14, 2022

    This lack of care regarding the shipping method for these products.

    I purchased three vegetable cutters for my XMAS stocking gifts. Three of the boxes were damaged due to an unsuitable shipping container. The choppers were shipped in an envelope, not in a corrugated container. Fortunately, there was no damage to the helicopters; however, the containers (folding cartons) that the choppers were delivered from looked like things you could donate to a good cause. I’m not happy about this lack of care regarding the shipping method for these products.

  40. Mandy Rhead
    Dec 11, 2022

    Discounts and incentives are plentiful

    The business is similar to that in the same vein as Wish.com and Zulily.com but is more recent. I’ve found and purchased many items from this site and have no complaints. The products are made someplace in Asia (no additional bells and bells) (or frills); however, they are priced lower than the cheaper thrills offered by other websites. For example, I bought knit shoes, which were very well-made. They were delivered immediately and trendy. The prices were unbelievable. It’s not a lie; I love the designer brand I have… However, Temu has me without designer brand names, but with the quality of their construction and appealing designs. The range of products includes everything from clothing to tech and household items. Discounts and incentives are plentiful… and since it’s the newest money-saving tool available there…I would recommend visiting Temu.com.

  41. James Hubbard
    Dec 9, 2022

    Do not trust their size recommendations.

    I received my purchase, and it was all incorrect. Do not trust their size recommendations. When I returned the item, their site stated they would refund the money to be made to the initially used payment method. They will not refund my credit card and insist on giving me credit for their website, which I don’t need. I was on LIVE CHAT for more than an hour and a half, and there was no resolution. They constantly contradicted themselves in their replies. I’ve already filed an appeal to my bank or credit card. These aren’t honest businesspeople. Be cautious. Run!

  42. barb russell
    Dec 8, 2022

    I am thrilled to visit the site each day.

    Hello, my name is YALCIN OZAY. I’ve been browsing the TEMU site lately. The delivery time is one week to 10 days since most items are imported. The website provides all information and options that will benefit the clients. Refunds and price adjustments are processed quickly. It offers a range of products with stunning images and, occasionally, videos. I am thrilled to visit the site each day.

  43. Sharon Viggiano
    Dec 5, 2022

    The quality was excellent

    I purchased a T-shirt from Temu, and it arrived within 12 days of the delivery timeframe. The quality was excellent, and similar T-shirts could be sold multiple times at discount shops. I can save money on gas and time as the order is delivered to my doorstep. I have no hesitation in placing an order with Temu, even though it’s an incredibly new and unknown company. I knew Temu was legitimate and trustworthy because it’s controlled by PDD Holdings, a profitable international e-commerce firm listed on Nasdaq. It is traded as PDD and was among the most significant gains of the Nasdaq-100 Index. It’s essential to do some investigation and not go through reviews; a lot of whim any false (especially those with negative reviews! ).

    1. Candy.wong
      Jan 9, 2023

      Hello Sharon, thank you for your recognition. We are honored to serve you and we are thrilled that you like
      our platform and the products we offer. We hope to be able to continuously offer the best shopping experience to our customers. lf you need any assistance, please don’t hesitate to message us through Temu.com
      or Temu app live chat, email us at [email protected], or call us at 1888-480-8368. Best wishes, Candy

  44. Lawrence P Calicchio
    Dec 1, 2022

    I am distraught and will never shop with Temu again

    I made the mistake of trusting Temu and ordered winter boots from them at a supposed 80% discount. However, after filling out all the necessary information, they added all sorts of charges to my order, bringing the total to over $20. Worse, they didn’t even have the sizes I needed. To top it off, I received a call from my bank asking about an order from a company with a different name, and they said the security number was wrong. The Temu website I used was fake, and the bank is charging them with fraud. I am distraught and will never shop with Temu again.

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About Temu.com

Temu is a shopping platform founded in 2022 and based in Boston. The company offers its services through its website, temu.com, and mobile apps for Android and iOS devices in the North American market. Temu aims to provide a unique shopping experience by utilizing the extensive network of merchants and logistics partners belonging to PDD Holdings, a successful e-commerce company that generated $14.7 billion in revenue, $2.2 billion in net income, and $4.6 billion in net cash from operating activities in 2021 alone. PDD Holdings is listed on the Nasdaq.

323 879 7673
[email protected]
http://www.temu.com
31 St James Ave, Boston, MA 02116, United States