Glasses USA

1 Review
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1 Review on Glasses USA

  1. Carolyn Talmadge
    Jun 28, 2023

    Unsatisfied with the experience.

    The order process was flawless excellent selection, checkout process, etc. My problem is that the exchange with GlassesUSA and UPS did not work (I ordered the expedited delivery). UPS created the label but did not receive the package. Then when I tried to get in touch, I was stuck in a tangle of phone trees and chatbots. It was a nightmare to speak to someone! After finally getting an individual on chat, I was told their "resolution" was to send an email request for a return. It's not my intention to get my money back; I'd like to have my contact information!

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About Glasses USA

Glasses USA, founded in 2009, is the largest online eyewear retailer based in New York, offering various affordable, high-quality house and name brands, including Prada, Oakley, Ray-Ban, and Gucci. They aim to make quality glasses accessible, serving over 2 million customers. The website features easy sizing and prescription selection, a virtual try-on option, and detailed product descriptions. They also support numerous charities, with initiatives like "Pink Glasses" for breast cancer awareness and "Pride Glasses" for LGBTQ+ support. Free US shipping, international shipping, and a 365-day warranty are offered.

844 244 1186
United States