(1.5)
Q&A
Is Total Adblock the Same as Adblock?
No, Total Adblock and Adblock are not the same. They are different products developed by different companies. Adblock is a well-known ad-blocking extension for web browsers, widely used to prevent website advertisements. On the other hand, Total Adblock is another ad-blocking software that may offer different features and user experiences compared to Adblock.
What is the cost of Total Adblock?
Total Adblock offers three plans: Basic, Standard, and Professional, with one-time fees of $17.99/$19.99, $29.99/$34.99, and $39.99/$44.99 respectively for Windows and Mac. Stay alert with their advert of a $1.99 trial plan, which costs $19.99 at the end of the billing period.
How can I remove Total Adblock?
How to Remove Total Adblock
Removing Total Adblock usually involves a few steps:
From a Web Browser:
If Total Adblock is installed as a browser extension, you can remove it by accessing the extensions or add-ons menu in your web browser.
Locate Total Adblock in the list of extensions and select the option to remove or uninstall it.
From a Computer (Application):
If Total Adblock is installed as a standalone application on your computer, you would need to uninstall it like any other software.
On Windows, you can go to 'Control Panel' > 'Programs' > 'Uninstall a program', find Total Adblock in the list, and uninstall it.
On macOS, you can find Total Adblock in the 'Applications' folder and drag it to the trash, or use the uninstaller if provided.
Cancel Subscription (If Applicable):
If you have a subscription, you may also need to cancel it to avoid further charges. This can usually be done through the account settings on the Total Adblock website or by contacting their customer service.
Paid my "stupid tax". Is it over?
As the title implies, I signed up for a one time 1.99 as an experiment. And guess what? Today, a month later, PayPal alerts me that they paid $9.95 to totaladblock on an automatic monthly subscription. I'll accept the $1.99 "stupid tax" for falling victim to gotcha capitalism. However, am I unsubscribed? I don't know. Right now, after clicking "cancel subscription", instead of automatically sending a cancellation verification, I was sent to "live chat" with AI, apparently, who sent me to an "agent" who just came on. will report back...OK, agent on after 30 minutes. Didn't verify.
Instead, "let me check your acct". I asked, why is this happening? Why did I not get automatic receipt of cancellation when I clicked "cancel"...now he's asking for a reason, which I already provided (surprise 9.95 autopay charge). Want to know what "gotcha capitalism" and a wasted morning looks like? THIS. It still ain't over. Agent is refusing to send a simple receipt of cancellation, instead requesting a "WHY" from me. And he said he will send an email for me to start all over with the cancellation. I asked again, why can't you just verify that it's cancelled? That's what live chat is for. Instead, "new offers" kept popping up. I said "not even if its for free"....Finally, after a morning, another email came with a link to cancel (again).
This time, after yet another offer, I clicked no, and got a confirmation. LESSON, don't clink any links from facebook or youtube. Instead, if you think you may be interested in an item that pops up, open a new browser, type in a website, read lots of reviews, and proceed if still interested. This was an experience that I had a very difficult time shaking. That's no way to live. If this review helps one person, then it would have been worth the time to write.
Thanks!
It helped me decide to forget about signing up for it. Sorry you had to “move mountains” to get what should have been a simple cancellation.
Total waste of money
I've been trying to cancel, to no avail, so I will cancel my credit card!
Doesn't block ads, unauthorized monthly deductions, can't cancel
What a nightmare - a service that doesn't work to block ads, and has zero customer service to help or cancel subscription. Website doesn't work to cancel online.
Emailing [email protected] to request cancellation results in an automatic email directing you to go to the website and cancel. No chat. No phone #.
I'm going to get my credit card to block them, because I don't think there's any other way to stop the monthly payments.
STAY AWAY!!
I bought into that $1.99 deal also and then noticed I was being charged $9.95 for April, May and June so I called and said CANCEL my account. Got the ame offers for $7.95, then $5.95 and finally, $2.95. I said NO cancel and then came $1.99. I said CANCEL. I'll just have to wait and see if it did get cancelled but yes total ripoff. DON'T DO IT!!!
I have called and cancelled my subscription every month, I'm constantly telling you not to take any more money out of my account, well right now totalblocker is trying to take $9.95 out of my account and I have no funds in my account to cover it but my bank is steady letting me know everytime you try running it through. I have cancelled AdBlocker and I don't know what's wrong with you people that you keep doing this every month,but do not take any money out of my account this month or any month! I'm not going to keep going through this hassle every month with you people so I'm telling you for the last time (don't touch my account, don't even try to attempt to touch my account, my account is OFF limits to you and this is the last time I'm going to tell you! If it happens again I will turn it over to the Attorney General!!!
Nothing for something?
install and billing problems based on incomplete or misleading ratings from links not altogether objective?
How am I supposed to document my phone crashing?!
Impossible to cancel - will charge you forever
Prevented access to legitimate websites and then close to impossible to cancel the recurring payment as cancel links and codes don’t work, no phone or email contact, and the support chat makes you wait an inordinate amount of time.
Very shady operation
Yes I tried the $1.99 version and I too got scammed into unauthorized monthly auto payments. Useless PayPal would not refund new unauthorized payment. I cancelled auto payment. What a scam. And above all this, It does not work. Read all the real reviews before falling for this.
No Ads blocked
I am being charged with NO ads blocked
.
I totally agree! Tried to cancel and the link they send you says this site can't be reached. Poor customer service. This is a Total Fraud!!!!
Rating should be 0 not a star.
Don't download the free trial app because Total AdBlock actually becomes a CONTINUAL pop-up ad.
Exactly what they claim to get rid of. Terrible behavior for a company and that is why I definitely would not become a customer.
.
Cancellation Issues
Besides the fact that this doesn't block most ads, I have been trying to cancel this account for almost a year without success.
it appeared during a computer game I was playing and I could not click it away. I've never accepted it, never wanted it, and have never paid a cent. There seems to be no way on earth to remove it, I even did a 'wayback' process, and it just overrode even that.
I can play through it, and when it comes on I click it off, but there seems to be no way to make it let go.
Poor Total adblock Customer Serive
Contacted Billing to cancel my service and get a refund per the Customer Satisfaction Guarantee.
Billing would not respond nor would they give me the Help center phone number. Multiple requests, they finally close the case without assistance or refund. VERY HARD TO DEAL WITH11
Scam with automated payments.
it doesn't install. please refund my money
Complete scam
Avoid this like the plague. I accept it is my stupidity . I thought it was worth risking £29 to take ads off . I then came up saying make it £39 which I just thought was an extra £10. In the summary I saw that both were there so I did not complete the purchase and logged out. However, the sums were taken which I noticed a few days later. I then got an email asking me to download it which I did but three weeks later , it is completely ineffective.
Companies like these should be closed down and directors imprisoned. No chance of that however when we have a Government of criminals who probably regard this as enterprise.
Is it protective racket?
Some time ago, I responded to an AdBlock information offer. I didn't get right away, but began to notice a number of disgusting ads popping up, especially one with hairy noses. Then, recently, I signed up for a $29 introductory notice. The ads went away. Then I notice that I two additional $39 AdBlock
"purchases". I cancelled everything. Just now I find that the hairy nose ads are back. In my opinion, AdBlock is not a scam it's a racket!
Charged me $23.80 for free app?
They sent me an email saying I could get free ad blocking but then I got an email from Wells Fargo saying that total Adblock attempted to charge $23.80
Total FRAUD
I started to sign up but stopped when my wife read me their terrible reviews. They signed me up anyway and it is nearly impossible to cancel them. And. I have completely ne types of ads showing up on my phone now. This is a major SCAM and they should be shut down with their management Sent to prison. I would give ZERO STARS if I had that option. DO NOT EVEN THINK ABOUT SIGNING UP.
I don't know why the Attorney General doesn't start an investigation on this company. if you tell them to cancel your subscription, then by law they have to cancel it. And your bank or credit union should stop paying them every month. All you need to do is have a new card issued and it can have the same 16 digits but you will have a new 3 digit security code and then they can no longer charge your card. I hate scammers like thisvand I would think that web hosting site would pull there ad but they probably get their palms greased for hosting it.
Total scammers
I asked them to cancel the service, that I never received by the way, they have been taking money out of my account for 7 months now and I haven't been able to stop it. Total scam and it doesn't work.
Absolute rubbish Do not Deal with this Company
Had $119 and $99 taken from my account without any prior knowledge from this company, and their response to my emails, sorry it's not us.
Fraudulent company
Could not find how to cancel on their webpage. Sent two emails to cancel my subscription. Annual revewal fee of 165.00 cad was initially blocked by my credit card company. Yet they charge again. Can't understand why a company like that can still operate.
Unsolicited Subscription
An unsolicited subscription charge for a product I never heard of called TOTAL AV was charged to my Pay/Pal account. I called Pay/Pal customer service and told them I never asked for this service and told them to take the charge off of my account. Pay/Pal sent me an email that they investigated the matter and stated that TOTAL AV submitted proof that I ordered their "product". I also informed Pay/Pal that no product was ever delivered. When I demanded that Pay/Pal show me the "proof" they were unable to produce any proof of purchase. After several weeks of customer service calls Pay/Pal finally greed to take the charge off of my account. Two days later another unsolicited charge came on my account called TOTAL AD BLOCK. It was the same story from the same internet criminals all over again with Pay/Pal insisting that I ordered the product This time it took close to a month of calls to Pay/Pal customer service and the charge was removed. I cancelled my Pay/Pal account shortly after that.
Scam
Total Adblock doesn't work the way it's advertised. Furthermore, it's disheartening to celebrities advertising this product. Which goes to show money means everything to them. They are taking part in known scam. Total Adblock is ruthless, getting well known celebrities to endorse a product that doesn't work and is almost impossible to cancel. It also shows the how malicious Meta is as they heavily advertise this on both Facebook and Instagram. Instead of paying celebrities to advertise a product that doesn't work why not spend what you pay the celebrities to hire effective programmers to fix the product and make it work. It seems operating a legitimate business is a thing of the past.
HELLO ....IMY NAME IS JOYCE PARKER....WHAT I REALLY WANT TO BLOCK IS THEM.....I CANT GO ON FACEBOOK WITHOUT THEM BLOCKING WHERE YOU CLICK ON TO GET YOUR MESSAGES TRYING TO GET MY E-Mail THEIR AD APPEARS....ITS INTERFERS WHEN I AM TRYING TO GET INTO MY MAIL FACEB OOK ETC ....HOW DO I BLOCK THIS GREAT NUSIENCE .....SINCERELY JOYCE .PARKER
Don't go anywhere near Total Ad Blocker!!!
I have tried to cancel this service 4 times!!! The latest was May 1, 2023...this started 2 years ago. when, I not knowing any better, sign up for the service. consequently, for 2 years, I've called them to cancel and refund!!
customer service is NONEXISTENT! CHAT IS IS JUST AS USELESS!@!# IF you want total frustration in your life ...go for it!! Otherwise stay far far away from them. Additionally, it never did it's job...to BLOCK ADS.
I totally agree this is all a big SCAM!!! IT DOES NOT WORK PEOPLE THEY CHARGE YOU ALL THE TIME FOR NOTHING I WILL REPORT THEM TO THE BETTER BUSINESS BEURO!!! I KNOW SPELLED WRONG BECAUSE I AM SO PISSED OFF I CAN'T EVEN THINK SCAM SCAM SCAM!!
Thank You
Thanks so much Sandy, you just cost them a subscriber and saved me a lot of money and frustration…really appreciate it and sorry to hear you are having this trouble with them.
Couldn't agree more. Having cancelled this 'service' I am inundated with adverts for them slowing up my work considerably. It is definitely designed to put me off even more. I would not sign up to this ever again and nor should anyone else.
Scam Advert - Avoid
Responded to an offer of Total Adblock for £1.99 and paid by Paypal then discovered I had signed up for 12 months £10 per month for next 11 months. No mention of this in the pages I responded to. I have spent 3 hours trying to cancel this subscription. Total waste of my time. The app didn't work either!
AWFUL WEBSITE; NO CUSTOMER SUPPORT; OVERCHARGE BY AUTOMATICALLY ADDING EVERYTHING!
For two solid days now, I've been trying to get my Total Adblock to work. Theirs is the most disorganized and worthless website I've EVER been on! You subscribe to JUST blocking ads, and all of a sudden you are charged for everything they offer! If you send one message, you can't send a second one! Two different senior chat agents told me completely contradictory information. This company is a SCAM so I disputed my charges with my financial institution and filed a complaint with the BBB AFTER deleting the stupid app. FRAUD is illegal and this company is definitely fraudulent. Sending me 21 emails in 2 days is absurd. All emails are now directed into SPAM! Do NOT do business with this sham "company"!
I never signed up for it, it just appeared on my computer and when I clicked it away it just bounced right back. I tried everything, from using the wayback program to cursing roundly, but it just cheerily continues to flash me when i enter the computer. All I can do is outwait it, I guess.
Poor technological corporate
It's clear that if a customer opts not to purchase your service, they should not require any reminders that can be utterly annoying. Please don't bother me with your pleadings to your other customers after uninstalling Easy or even SIMPLE. Is that too much? This sector is given a terrible name. It is among the most embarrassing examples of poor technological corporate behavior. Get your act together.
A rude response
BE CAREFUL. Void! Void! The website doesn't make it explicit that this is a subscription. It was clear that I purchased a one-time payment, according to the information on their website, when I received a debit one month later and received a rude response from their customer support requesting reimbursement., Do I contact justice?
A very rude company
Every time I open my browser, the "Total AdBlock" shows up, and can not remove it. A very rude and unprofessional company. Stay away from this company.
They are not very smart
Like many others, I was bombarded with the same sales pitches using various methods. More offensive than the tactics they employ is that they show up here and attempt to solve your issues generically but do not do anything to address the problems. The people here have invested the time and money needed to fix issues caused by the company but continue to spread mistrust among anyone looking into their business. They are not very smart. I'm unsure how they manage to have a four-star rating on their site. It could be that they're paying reviewers for good reviews.
The program never stopped ads
The application has caused my continuous payments for an extended period, and I've tried several times to fix it. It was my last chance to remove the app's incompetence through my bank filing claims, resulting in the cancellation and renewal of my credit card. My experience with Adblock was a complete disaster. The program never stopped ads. Be cautious when you purchase it. This hasn't worked before; other than accepting my payment, I have never had it work!!
Misinformation
installed total Adblock, after being assured it was totally FREE. upon reaching the final details, I was asked to pay £7.99 a month!!!! Needless to say, I've uninstalled the app. Should've remembered the saying, 'no such thing as a free lunch'!!
It's a scam,
although as along as you don't encourage it with $$$ it just sits there and stares at you like a homeless puppy. I've tried everything to get rid of it, but the damn thing sticks like a burr. And whatever you do, don't buy it.
I've never seen anything quite this tenacious, frankly.
Scam
They kept taking £9.95 every month, even after emailing numerous time to cancel. Eventually I had to contact the fraud squad to but a block on the company, so now it shows that payment has been declined. It took me about six months to sort out. Stressful.
I haven't received any responses
I thought that it was a once-buy application. The thing I discovered was the recurring fee per month. The numerous welcome emails (sent from an individual known as Sarah) to end service go to a mailer that's not being monitored, as I haven't received any responses. I have never created an account online for downloading the software. However, they started charging me for the service. Contacting the (overseas) Customer Service department eventually resolved the issue of canceling, and they said they'd reverse the monthly charge. You must sign up with full knowledge of the service and the recurring month-long account.
Still get lots of pop ups
Not only. do I get just as many pop up ads as before, but ever since I asked you to adjust my bill, I have been getting over 20 spam calls a day.
Tell me how to contact you to cancel my service.
Total adblock is total bs
This app doesn't do anything except collect 9.95 monthly. I have been trying for 2 months to cancel
It is impossible to cancel your account
It is impossible to cancel your account. THey send you anemail saying they will but then they just keep on charging every month
Dispicable
I did not wish to rate it at all but to get this review through I had to. You need to be able to mark a zero on these things as I wished to rate it a minus!!
I cancelled my subscription last year as it did not do 'what it said on the tine'! I had an email saying it was cancelled. Now they have started taking money from my account again. Despite emailing them on numerous occasions saying this has been cancelled they insist that I contact a department to GET IT CANCELLED. If they take money from my account in March I will seriously lose it. It never worked in any case, I still got ads, probably more.
Adds are still coming thru need to know the reson
I first applied for the accessible version of total adblock went back into the web /internet ads still coming thru, so used for the $19, then the $29, and the $39 because none of the ads were being blocked didn't realize they were still taking the money for each application altho adds were not being blocked now they don't recognize my email when I'm trying to contact them anyone knows the secret to contact them
Adblock should be banned from the internet. Their ads are the most annoying!
I wish the hell you would leave me and everyone else alone. I have reported you as scam because that is what you are. Shame on you trying to take advantage of old people,sick people and all people. I hope all the complaints made about resolute in shutting you down.
Does not work!
Does not work and do not know who to contact to get my money back!
SCAM PRICE HIKE
Price went from $29 to $119!!!! SCAM no warning nothing. Can’t even get into my account.
It’s a scam
Total Adblock is a scam! It doesn’t work at all. It promises adblocking ‘across all websites’ but after I downloaded the app, it said ‘for Safari’. I’m using Firefox and hotmail, and nothing got blocked. Caveat emptor: although I subscribed to the ‘special offer’ their site inserted an annual auto-renewing subscription of around 5 times that. I went into my ipad Settings and deleted that. I wasn’t able to reach Total Adblock to refund my charge, either: their ‘customer service’ email server is rejecting incoming messages. Don’t go anywhere near this rubbish! And read other reviews.
Total scam
After installing software nothing would open in Safari. Contacted support and I was Told to click allow sites and enter the sites I want to access. Ridiculous. After 30 minutes of canned responses that did not address my request to cancel my subscription I was Told I would receive an email confirming my request. Never received the email. In my original subscription confirmation email, these instructions to cancel were included:
Contact
If you wish to cancel your services or have any questions about the billing details of your account please contact [email protected], we are here to help 24/7. Please add our email addresses to your address book and ensure you check all inbox folders for our replies, including SPAM.
I sent another request ro the email address provided in the instructions and received this message:
Thank you for contacting Total Adblock.
Questions?
Please note, replies to this Mailbox are not monitored by our Customer Care Team. Please refer to our Help Center where further assistance can be provided.
Total runaround. Stay away. This is a total scam.
How I got a refund from Total AdBlock and cancelled my account
(Admin - there's a problem with submission. Here's my review.)
1. Following is an online Chat that I started with Total AdBlock after exhausting over three days all other methods of contacting Total AdBlock (hereafter referred to as "The ScumBags.")
2. Where you see the following words I actually gave them those details.
Username:
Passcode:
Customer ID
3. Chrome's Adblock is called just that: AdBlock. AdBlock is NOT Total AdBlock, and AdBlock has served me well for many, many years.
Here's my Chat.
You are now chatting with Karen Jones
Close my Account
You are now chatting with
Support
Hi there, I'm sorting out chats while our volume is high.
Support
20:07
I see you're looking for help with billing
Support, I'll pass you through to the Billing Team.
Support
20:07
Is there anything else that would be useful for them to know to help you today?
Support
20:07
Cancel my Account
Customer
20:16
How come you're wanting to end your subscription with us?
Support
20:16
Your firm is incompetent. Cancel my account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:17
How come you're wanting to end your subscription with us?
Support
20:17
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:18
Is there any particular reason for wanting to end your service?
Support
20:18
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:20
Is there any reason in particular for wanting to stop your service?
Support
20:20
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:20
Is there any reason in particular for wanting to stop your service?
Support
20:20
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:20
Is there any reason in particular for wanting to stop your service?
Support
20:20
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:28
Is there any particular reason for wanting to end your service?
Support
20:28
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:28
Any reason why you want to cancel? I can pass this over as well
Support
20:28
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:29
Any reason why you want to cancel? I can pass this over as well
Support
20:29
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:30
Is there any particular reason for wanting to end your service?
Support
20:30
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:30
Is there any reason in particular for wanting to stop your service?
Support
20:30
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:32
Is there any particular reason for wanting to end your service?
Support
20:32
Define chatting
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:32
Is there any particular reason for wanting to end your service?
Support
20:32
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:33
How come you're wanting to end your subscription with us?
Support
20:33
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:33
Is there any particular reason for wanting to end your service?
Support
20:33
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:33
Any reason why you want to cancel? I can pass this over as well
Support
20:33
Your firm is incompetent.
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:33
Is there any particular reason for wanting to end your service?
Support
20:33
https://www.productreview.com.au/listings/total-adblock
Customer
20:34
Any reason why you want to cancel? I can pass this over as well
Support
20:34
https://99consumer.com/reviews/total-adblock/
Customer
20:34
Let me get someone to help you with this
Support
20:34
Please hold for the next available agent
https://addons.mozilla.org/en-US/firefox/addon/total-adblock/reviews/?score=1
Customer
20:35
You are now chatting with Karen Jones
Hi Alan, you are speaking with Karen Jones. I will surely help you with your query.
Karen Jones
20:35
Hello Karen.
Customer
20:36
8:37 New Zealand time.
Customer
20:37
How may I help you?
Karen Jones
20:37
Reviews · Unauthorised automatic renewal at huge expense · Total Adblock, a very unpleasant experience · Their promises of refunds are not met · Avoid these fakes!
Customer
20:38
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:39
I'd hate to see you leave due to pricing Alan, so what I'll do for you, is extend your initial discount for another term, so you are only paying $2.99 a month.
Give me a moment while I apply that to your account.
Karen Jones
20:39
83 Reviews on Total Adblock
S
Feb 14, 2023
Scam
My elderly parents bought it thinking they were legit – did nothing then wow it’s so hard to cancel. They make you talk to the person who never responds. Why don’t they just have a button to cancel?
Customer
20:40
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:41
I can certainly assist with your request. However, I want to make sure you are aware of the full features available to you and the potential risks before you commit to cancelling.
With Total Adblock enabled, it not only prevents annoying and distracting ads but also blocks malicious websites.
We specialize in security. So as a subscriber to Total Adblock, we are able to offer you our full suite of security at no additional cost to your Total Adblock subscription, all from one place:
- TotalAV - Award-Winning Antivirus Protection for 3 devices - available on Windows, macOS, Android and even iOS and can be shared with family and friends at no extra cost!
- Safe Browsing VPN - great for browsing privacy and anonymity (i.e. online banking and shopping). A completely free addon for TotalAV.
- Total WebShield - AI Powered Browser Protection adding even more protection in addition to TotalAV, our VPN and Total Adblock.
With that in mind, please let me know if you are not satisfied with this, as I'd really hate for you to miss out on being able to meet all your security needs in one place.
Karen Jones
20:42
I am not satisfied with this.
I have blocked you on PayPal. You will not be paid any more. This chat will be forwarded to NetSafe NZ who will make more people aware of your lack of morals or business standards.
Customer
20:43
Cancel my Account
Username: (my email address)
Passcode: (my Passcode)
Customer ID (my Customer ID)
Customer
20:43
Please allow me a few moments.
Karen Jones
20:45
Sure. You've had several days so far, why quibble about a few moments?
Customer
20:46
I can confirm that your Total Adblock account has been fully cancelled and no further payments will be taken.
The amount of $1.99 has been refunded. The refund should appear in your account within the next 48 hours, however, this can take up to 5 working days depending on your Paypal so don't worry if it takes slightly longer.
Karen Jones
20:47
Thank you. I was not asking for a refund, just confirmation that you have cancelled my account.
Customer service is a Joke!!
This is all too familiar with so much of my personal experience with customer service representatives across the board!!! ????????????????
How I got a refund from Total AdBlock and cancelled my account
1. I should have mentioned that I started the Chat after exhausting over three days all other methods of contacting Total AdBlock (hereafter referred to as "The ScumBags.")
2. Where you see the following words I actually gave them those details.
Username:
Passcode:
Customer ID
3. Chrome's Adblock is called just that: AdBlock. AdBlock is NOT Total AdBlock, and AdBlock has served me well for many, many years.
TOTAL CRAP
They do nothing to block ANYTHING THEY SHOULD!but BLOCK PEOPLE FROM GETTING THEIR MONEY BACK!.Done nothing for me but take my money.ITS A SCAM
Ripoff
I canceled this service last October after not being able to get it to work and are still getting charged 9.95 a month and I can't get anyone to help me now. I wish I would have known this was a scam. International even. I am contacting my credit card company. The FTC and Facebook to report them.
Scam
My elderly parents bought it thinking they were legit - did nothing then wow it's so hard to cancel. They make you talk to the person who never responds. Why don't they just have a button to cancel?
Never use them.
SCAM
This product is a total scam. It does not work.
They say there is a money back guarantee. They ask you not to block them on your PayPal account so that they can refund monies. However, they just keep on charging you month after month. They are scammers.
Is nothing but a rip off
DO NOT FALL FOR THIS SCAM!
I bit on this scam and purchased a $1.99 subscription to try the service. It all sounded like a very good idea. Because ad pop ups are very annoying. But after installing and trying to use the service, the pop ups were worse. On the second day I couldn’t red my news, so I tried to cancel the subscription. Boy what a dog and pony show that was. THEY DO NOT WANT TO LET YOU OUT! They finally sent a link to my email so I could cancel. I couldn’t open the link because it froze my phone. I finally had to shut down my phone and restart to open any email. The first thing in the link was”we hate to see you leave, and if you’ll stay we will offer you a years subscription for $2.99 a savings of $298.00. Ha ha. I said forget it. I hope I have been canceled. Only time will tell.
ONCE ENROLLED, YOU CANNOT BECOME UNENROLLED
YOU WILL GET AN AUTO RENEWAL PAYMENT DEBITED OVER AND OVER, IF YOU USED PAYPAL. I AM LOOKING INTO CLASS ACTION SUIT, IF ANYONE KNOWS OF ONE AGAINST THIS COMPANY.
BEING TAKEN ADVANTAGE OF BY FALSE ADVERTISING AND NO RELIEF
MADE AN APPEAL THROUGH DISCOVER AND STILL COULD NOT STOP THIS CHARGE!!!
It's not rocket science
you dint contact your credit card company to stop the charges you contact the payment processor hired by the app to charge the debit card. you also need to use a prepaid debit card and once the 7 day trip begins you've got 3-4 days maximum to cancel the card or issue an "cease and desist" order that's been notarized . send these electronically to both the payment processor and the app's administration. you must be diligent but if you have a Walmart debit card without a bank account attached to it then you just cancel the card as stolen. if you want it replaced and get a new card & account number.
Do NOT buy Total Ad Block
This is a horrible company! They charge you and then they tell you that you don’t have an account!
You have to scream and yell!
SCAM
Ya they won’t tell you what the full price will be once the introductory offer is over and you get hit with a $99.00 charge
All Adblock phone numbers -10 stars
Tried to Cancel my Adblock it took me 3/4 of a day running in circles do it
As there system is set up that way to make it confusing and hard to find contact information
I finally messaged people online and cancelled
Months later I’m being billed again
here are all the numbers for Adblock in the world I believe
United States - 833 201 8681
United Kingdom - 0800 357 602
Europe - +44 808 169 7741
Australia - 1800 952 291
Canada - 833 201 8681
International - (001) 833 201 8681