Frequently Asked Questions
How do I contact VEED?
To contact VEED, use a contact form https://landing.veed.io/contact-us or email them directly at [email protected]. They also have live chat support on their website https://veed.io.
Can I use VEED in Mobile?
Yes, VEED.IO is a web-based application, which means you can access it from any device with an internet connection, including mobile devices. However, VEED is available in Google Play and Apple's App stores.
Is VEED.IO free?
VEED.IO is free for basic features, but you can also upgrade to a paid plan for more advanced features and unlimited projects. You can check their pricing page for more details veed.io/pricing
Is VEED a safe app?
VEED is a safe app that does not store your videos on its servers. They use SSL encryption to protect your data and comply with GDPR. You can read VEED.IO's privacy policy for more information.
Mixed experience with VEED
As a frequent VEED user, I have some bad and good things to say. Initially, I was drawn to the promise of a user-friendly video editing tool, but I've been frustrated with several aspects of the service.
Firstly, I encountered issues with the video conversion process. I spent significant time converting a video from MP4 to MPEG, only to find that the only download options were MP4 or MP3. This was a disappointing discovery after investing so much time into the process.
Regarding reliability, I've found the web app riddled with glitches, making it unreliable for video recordings. Some of my recordings were incomplete or disappeared entirely during the upload process. This lack of reliability also extended to the customer service, which was slow to respond and offered little assistance when I encountered issues.
Privacy is another concern I have with VEED.IO. The platform displays the full name on uploaded videos with no option to remove it. Furthermore, deleting an account is a convoluted process that is designed to discourage users from leaving the platform.
The editing tools, while promising, have their own set of issues. The sound waves are not great, making the cutting of clips challenging. While a helpful feature, the auto subtitles are frustrating to edit as they disappear randomly or the timing is incorrect. The platform also lacks a variety of transitions and custom control over them.
Even though there are some issues, I see potential in VEED.IO. However, as it stands, the platform feels raw, with many bugs and limited functions. I hope to see improvements in the future, but for now, I would advise potential users to approach cautiously.