19 Reviews on CarHistory.online
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About CarHistory.online
Receive a complete VIN report with the owner's history, accident reports, damage records, salvage records, and much more!
 855 482 6465 |
 [email protected] |
 https://www.carhistory.online |
 United States |
 102 views
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Unauthorized 24 month subscriptions and fraudulent charges to your account
car history has a page that pops up when using their services from PUBCAR this page will lock you into a 24 month subscription without authorization. I contacted my bank immediately and froze the account as well as contacted the PUBCAR company who stated they issued a refund via US Mail and cancelled the subscription. This was on Thursday July 6. I went to the bank to get a new card on July 11 and there were 14 additional attempts to charge my card made by PUBCAR since the alleged cancellation of the subscription Contacting Pubcar again they stated there was a cancellation but no refund noted then proceeded to inform me that the refund would be into my account (not via US Mail) what was originally 10-14 days to receive has now turned into 15-21 days. Very sketchy and hope no one else falls prey to these scam artists. Consumer affairs has multiple complaints stating the same thing promises of refunds and never receiving them as well as subscription cancellation promises and accounts still being charged months later
The essential information
The report I bought was exact and offered me the essential information. I'm delighted with the message I received and would suggest this service to anyone who requires this information before purchasing a car.
It was quick
It's easy to navigate. Account created. The support team was notified via email from tech support, a live chat, and a support link. The support team gave me all the information required to make my purchase decision. RV. It was quick to get the report,
Customer service response are unbeatable
It is the most reliable and only firm to perform a VIN search. The pricing they offer and their customer service response are unbeatable. I had paid for a package that was not a volume one that only required me to search for one VIN. Their staff immediately contacted me after purchasing to ask whether I was pleased and then refunded the purchase immediately. Is there nothing more you could want? The vehicle's search history information was thorough and contained all the information I needed. I'll use their services again shortly. Five stars review.
The information that they gave me was simple to find and very useful.
Today, I needed details on a car I was looking at, and I was unsure whether the person was honest, so I needed to check the vehicle. They gave me nearly all the information I needed. The information that they gave me was simple to find and very useful.
It was a great experience.
Even though it was not free, $1.00 was not bad. The complete information on the truck was available. The model was made, the year it was built, everything. I would have wanted to know the previous owner's name and the dimensions of motors and things similar to this. However, it was a great experience.
It was simple to operate quickly, fast and had excellent value
I found this report to be a valuable source of information for anyone considering buying a used car. It was simple to operate quickly, fast and had excellent value. Some other services might be more precise. However, the cost difference for multiple vehicles may be excessive.
CANCLE THIS ORDER
I tried to find details about my mother's car. I filled in all the data. They told me that my VIN needed 17 letters. However, this car only had 16 letters. I cannot log into my account with the license plate I bought. Instead, I didn't enroll for a 3-month or year fee and was paid the total amount. It seems like a scam to me. I want to get a refund right now. CANCEL THIS ORDER
Finding some details to assist me in making an informed decision was a relief.
I learned it was confirmed that the vehicle I was planning to purchase was involved at the scene of two accidents and was sold at auction despite the sales representative informing me that it was a trade-in. Finding some details to assist me in making an informed decision was a relief.
To let you know, I'm not a bot
To let you know, I'm not a bot. This is a real-life review. I've been searching for a no-cost car report on this vehicle I'm considering buying in Florida with an unbuilt title. The message from CarHistory.online gave me the necessary information to buy the car. Let's go!
There was a slight issue with the website
There was a slight issue with the website when it claimed it couldn't locate my VIN, despite trying for a long time to find the data. It happened after I paid my money. Then I entered the license plate, and the site could move forward. I then saw the VIN I posted earlier, and everything was fine. A buck is worth it.
I called a couple of months ago, intending to end the service
I called a couple of months ago, intending to end the service. While talking to the agent, I realized that the main reason for my no cancellation was the number of unclaimed vin checks. While shopping for a car, the report lets me get information about vehicles I am interested in. The reports help me avoid doubtful vehicle history and find out if there was a report of an accident. This is very important to me. I have not stopped looking; however, with this report, I feel more confident that I'll get the perfect car with exlentistorical records.
It was of great value to me
It was of great value to me. It provided all the information I needed about my car in no time. The only issue that struck me was that it said it would charge me an amount of $1 for the service. However, I got charged 18 dollars and some changes.
Carhistory.com Support
Hello Candice,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you.
I am sorry to hear about the mishap in the payment process. Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at suppor[email protected] and we will guarantee a full refund as well.
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Karmen Jones
CS Manager
carhistory.online
I have never signed up for this service
I have never signed up for this service. However, when I tried to contact them via chat and they told me that my email address did not look registered, I was confident that I didn't sign up for this service. The lady said to me that she required my email to proceed. Next, I heard that a woman called Natasha created an account with an account (my email) and password (my last name is misspelled) and asked me to adhere to her directions so she could assist me. After that, I logged in, and she told me, "well, I can cancel the service now. Is there anything else I can help you with" then I received an email with the registration details immediately followed by another email sent to cancel the services. Still, she completely forgot my request to contact them as I had been charged for six months; they had set up my account even though I did not have any membership.
Carhistory.com Support
Hello Graham,
Thank you for taking the time to share how your experience and bringing this to our attention. I am sorry for your unpleasant experience with our service. I also apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.
Kindly contact me directly at [email protected] to discuss more details for the issuance of your refund.
Hope to hear from you soon.
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Karmen
CS Manager
Carhistory.online
The refund was promptly issued after I reached out to them.
The report was clean and contained all the information on the car it could locate. However, after the report cost me $1, I was charged 23.95$ monthly. Fortunately, I was able to catch the charge immediately and was reimbursed. However, I was never signed up to receive "volume discount " reports. This is highly suspicious. In an edit, I discovered no issue regarding the information except the monthly cost. The refund was promptly issued after I reached out to them.
Carhistory.com Support
Hi Richard,
I appreciate you reaching out and voicing your concerns. We’re sorry to hear you had a less-than-ideal experience with our service. We’ll pass on your feedback to our relevant team, so they know what customers are looking for when they visit our website to meet your expectations in the future.
I am glad to hear you were refunded but if there is anything else we can help you with please reach out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected]. Thank you and have a great day!
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Karmen
CS Manager
Carhistory.online
I was cheated $27
I was cheated $27, and I am unable to be reimbursed after receiving numerous I have received messages that say otherwise. It's like a scam to me. I'll have to check whether I receive any more charges shortly, in which case I'll need to terminate the card.
Carhistory.com Support
Hello Bryan,
Thank you for taking the time to share how your experience and bringing this to our attention. I am sorry for your unpleasant experience with our service. I also apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.
Kindly contact me directly at [email protected] to discuss more details for the issuance of your refund.
Hope to hear from you soon.
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Karmen
CS Manager
Carhistory.online
I asked for a car's history report for the past year
I asked for a car's history report for the past year. Cost me $1, and I was charged about $20. I've spent that money on mailing you letters, and you haven't given me any positive feedback regarding reimbursement. Please help me... I am in Nigeria, and I don't have an address in the US. The American country is complex, and I still require the money...
It's not just me who's the sole person scammed by this website
I've read other reviews of 1 star. It's not just me who's the sole person scammed by this website. They will give you a free car history report and "accidentally" sign you up for an $18.95/month payment plan. Don't Please don't your credit card details. They also claimed (after making the charges) that they didn't have the information they claimed to me they had.
My account was then charged $18.95
I received a letter with only a VIN and the town where it was constructed. I was being charged $18.95 for a service that was advertised at $1.00.I sent an email to the company and was told that I could sign up for a monthly service at the time of checkout, but it wasn't offered. I was told it could be canceled without additional costs. My account was then charged $18.95, and 2 days later, my card was used to make other charges that were not approved.