Q&A
Is BistroMD legit?
BistroMD has 63 reviews on 99consumer.com, with an average rating of 2.9 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach BistroMD customer care?
You can contact BistroMD customer care via email at [email protected] or by calling them at (239) 514-7000
Where is BistroMD located?
BistroMD is located at address 1575 Pine Ridge Road #21, Naples, Florida 34109, USA.
The food was horrible
The food was horrible. It was bland, watery, and slimy. I tried two days of eating (42 in all) and only two or three were decent. It's expensive and you can buy better frozen meals from the grocery store. It was a bit embarrassing to offer the food to the dog.
The 4th day of sitting for food
After waiting all day for food on Day 4, I'm beginning to believe it could not be only FedEx's responsibility. Additionally, this company employs the same trans fats hidden in its products as every other dinner restaurant.
If you see zero grams of trans fats on a food label, they are legally allowed to hide the utmost 0.49g in trans fats within the food, as one of the FDA (If you do not want trans fats in your diet, check for labels that don't mention that there are 0g trans fats.) There is no RDA for trans fats, which are associated with Atherosclerosis. Many heart-healthy choices include hydrogenated oils.
It is time to determine whether this is negligence or malicious. In their quest to tick every box, they missed the one regarding explaining your health. It's about 200 dollars per week to suffer from hunger. Eat healthily, organic free-range grass-fed, and organic food to end this nightmare.
The people who complain about food
People who complain about food have not been on a diet:). Have you tried the Lean Cuisines made with pimiento and squishy vegetables...gross? And the food that your dog would not take from Nutrisystems? I was a bit skeptical about this food, but it's incredible .....sure there are a couple of things I wasn't too keen on...but you know what? I never ordered it again.
The ease of having a delicious, well-cooked dinner in the refrigerator (so I don't have to go out and eat food I should not) helped me lose 7lbs within the first week and then 5 pounds in the following week!
The 4th day of waiting in line for my food
After waiting all day for food on Day 4, I think it might not be just FedEx's blame. In addition, the company employs the same trans fats hidden in its products as every other dinner service.
If you see zero grams of trans fats on the label, they are legally able to conceal as much as 0.49g in trans fats within the food, as one of the FDA (If you're not interested in trans fats in your food, check for labels that don't mention the number of trans fats is 0g.)
There is no RDA for trans fats, which are associated with Atherosclerosis. Many heart-healthy choices contain hydrogenated oils. We need to decide whether this is a case of neglect or malice. In their quest to tick all the boxes, they left out the one regarding giving an excuse about your health.
It's close to 200 dollars per week to suffer from hunger. Eat organic, healthy grass-fed foods and stop this nightmare.
My issue is with the service or the absence of assistance
My issue is with the service or the absence of assistance. The meals lift the burden off your shoulders. But, they will ship you whatever they'd like, whether you requested the item or not. The snacks are the most awful. I have never received what I ordered. Contacting customer service doesn't assist.
They began making shakes, and this is what they give you. The customer service responded when I stated that I didn't want shakes. I liked the shake I wanted was, "well, if you put the banana fosters shake in your coffee, it is excellent" This is not what I would like to do.
Who would want the taste of bananas and fosters with their coffee? They continue to blame the shortage of stock on Covid after two years. I believe they can fix the issue. So, in the end, as long as you're okay with paying for food but receiving only a tiny portion of what you purchased.
Then being told to stop and consume it. This could be the right program for you. If you prefer getting what you want, then take your time, avoid the hassle, and choose another program.
The snacks are fantastic
I'm autistic, and stressing over what I should eat is. Well.. difficult. My husband cooked dinner for me each night, but I lost weight and wanted to go on a healthier diet. I love BistroMD.
I was afraid to try it due to negative reviews, but I'm grateful I decided to. I have enjoyed every meal, but especially breakfast. I feel full and barely finish my meal.
The snacks are fantastic. Another benefit is that now I can cook my meals, and my husband will have an afternoon off. I'm thrilled.
Food is good
Food is good; Some things are a bit spicy, but there is no reason to eliminate items you don't like and then change the menu each week. I am not a fan of diets because I need to add many different things. This includes everything I need to eat during a single day, and I am already down a couple of pounds.
The food was decent but there was no real flavor
The food was decent, but there was no authentic flavor. It was bland. Customer service was a disaster! When you call, they will tell you (over repeatedly) how their helpful and friendly customer service team will help you resolve any issue you have; however, the rude lady who answered my call was not the same.
The lady was rude and rude and even said things like "maybe you should read the terms again" and "if you ever use another meal company, pay attention to the terms." I've used various meal delivery companies and have not had any rude person whenever I've called.
The food was awful
The food was awful. It was bland, watery, and slimy. I tried two months of food (42 in total), and only two or three were satisfactory. It's expensive, and you can buy better-frozen meals from the grocery store. I felt terrible offering the food to the dog.
Long waiting times for customer service
To cut down on calories, you can find fake cheese, bland sauces, and rubbery eggs. When you add in long waiting times for customer service and the billing system doesn't treat cancellations as you would expect, this will leave a bad taste in the mouth of those who aren't careful.
The food was really bad
The food was badCustomer service was fantastic, but they canceled the upcoming shipment and my plans very quickly. It's a shame because I was hoping that it would turn out well. Foods are frozen, and water is heated. Foods from the grocery store are superior, which says a lot.
My wife and I began this service three weeks ago
My wife and I began this service three weeks ago. A little more than 15% of each delivery contains torn film, damaged trays, and contents scattered throughout the box. Every week we've had a damaged tray.
The day that was delivered was one of the worst. Every meal was frozen but with broken trays and spoilt food spilling out of the containers.
The meals won't be visible until you sign up for BistroMD plan.
Viewing the menus is impossible until you have purchased the plan. Once a plan had been purchased, that's the moment I realized there was only a small menu available to those who do not like eggs or cheese and who aren't a fan of eating fish for dinner.
The customer service was insulting when I tried to contact their number, and I was shocked to find out that they don't have to eat the items. I tried to offer alternatives but was turned down with the same disrespect.
When I attempted to cancel my account, it was within 30 seconds after I signed up. I was told it's not too late, and you'll be charged as it's late to cancel. I could not select my menu items or remove food items I could not consume, and I had to cancel my account less than 30 minutes after signing up.
Was there no date? What's time-bound? Not a date or time limit. It's possible that you have to cancel within 30 seconds from the moment you sign in.
I'm not sure, as it's not mentioned on their website. Although they claim that they'll charge me for having no option to cancel my account within a couple of hours after I've joined, my credit card company will certainly be able to offer a different view on the actions they take.
Don't sign to BistroMD, especially if you are an eater or are opposed to it.
Who would like to be dealing with rude individuals?
My A1C has gone down significantly! Thanks to BistroMD
In the summer of this year, I was diagnosed with prediabetes. Food, shopping, and cooking were difficult for me. As a widower and 67 years old, I could no longer tackle all of it and didn't know what to do.
I decided to test [Redacted, mentioning competitor isn't allowed on 99consumer] (so horrible that there is nothing to say about this).
After a while, I discovered BistroMD, which food is delivered quickly after placing an order with FedEx and is served with dry frozen. I can eat two meals per day with the microwave.
I can't express enough how much I enjoy this program for diabetes (Silver Cuisine), not just for the ease and convenience but also because of the fantastic food and the variety of alternatives I can choose from.
The company is prompt and responsive anytime you need to reach out for any issues.
It could be too expensive for certain people, and I'm certainly not the only one. But, once I worked out how much food I bought from the supermarket, how much I spent on the various tasty options available, and how my A1C would drop significantly, the cost was far greater than what I paid.
Yes, I must be more cautious in other areas of my life, but I'll take the precautions to improve my health, not only the results I can observe when I test my blood; I'm generally feeling more calm and relaxed.