Frequently Asked Questions
Does BuzzBGone work, and how effective is it in killing flies and pests?
Buzz B Gone is an ultraviolet mosquito trap that attracts harmful insects using ultraviolet light and then traps them inside with a small fan. Mosquitos and other bugs are naturally drawn to UV light, associating it with human breath and living organisms. Once insects approach the ultraviolet light, they get trapped in the BuzzBGone fan system, where they are sucked into the device and cannot escape. Consumers run BuzzBGone overnight to eliminate house flies and fruit flies, while others use it outdoors to trap mosquitoes.
Is BuzzBGone a hoax or scam?
BuzzBGone, a legit Zap, is a mosquito zapper sold online, priced at $39.99 per unit. It promises to create a mosquito-free environment without risk for mosquitoes and other bugs. The device uses ultraviolet lights to attract bugs and zap them. Many people use Buzz B Gone Zap to kill mosquitoes and other insects, and it doesn't use any chemical substances; it operates electrically.
Where is BuzzBGone located, manufactured, and purchased?
The product is marketed online by a Hong Kong-based e-commerce company named Strong Current Enterprises, which also maintains an office in Zetten, The Netherlands. Buzz B Gone is available exclusively online and offered through Amazon.
Who is the inventor of BuzzBGone?
BuzzBGone was invented by a Hong Kong-based e-commerce company named Strong Current Enterprises.
20 Reviews on BuzzBGone
Write a review on BuzzBGone
Claim your business profile
About BuzzBGone
The next-generation BUZZ B GONE has made significant enhancements over its predecessor. Taking heed of valuable consumer input, the manufacturer has created a remarkably more efficient product. This advanced version undoubtedly fulfills the expectations of those seeking an exceptional mosquito zapper.
 855 219 4892 |
 [email protected] |
 https://www.buzzbgone.com/ |
 377 Valley Rd #1123, Clifton, NJ 07013 |
 71 views
|
One-Star Experience with Unauthorized Charges
Beware! I left a 1-star review because I had no other option. They don't deserve anything other than a thorough investigation. They completed a transaction without my permission. When I realized they had charged my card, I canceled the order. I called their phone number, but it was an endless loop, and no one answered. It kept going in the same circle no matter which number I pressed. Frustrated, I decided to visit my bank to get my money back, and fortunately, they were able to reverse the charge. So, beware!
A Handy Tool with Cleaning Tips
I find that it works well for me. It can be a bit challenging to clean if I misplace the supplied brush, but I've found that a small paintbrush can be a suitable substitute. Overall, I consider it a good product and would recommend it to others.
Incompetence and Poor Service
Unbelievably, BuzzBGone sent me an email today from a supposed human being. After many emails and complaints by me, they told me that they had sent my order to the address I told them many times not to send it to. I have seen incompetence and poor customer service, but these folks take all awards for stupidity.
Reading all the reviews on Trustpilot, it amazed me how there are only a few positive responses and how they thanked the client for that review. Most, if not all, of the negative posts are about customer service, not the product. That tells you something; it is not the product but the terrible customer service. An easy fix if they would listen to their customers.
We are all wasting our time on these clowns. I only wish all these reviews were posted on the Internet so people like me would not go through this anxiety. In my case, I have gone back to PayPal and demanded a refund. I asked BuzzBGone for one, and they did not even have the courtesy to respond. They now tell me they are shipping a second shipment to my Yukon address. I do not want their junk at any price.
Ordering Woes Frustration and Pursuit of Resolution
I placed my order in July, and I'm going through the same crap these other people are experiencing. I haven't received any reply, and I only get the same repeated email response. No one is telling me anything, not even giving me my order number to track it. They don't want to give us our money back because they haven't yet sent us our product. I'm tired of arguing about it. I believe a lawsuit is in order. Maybe the law can help track somebody down or, better yet, get us our money back. These times are tough; people are suffering out here, and ripping people off is unacceptable. Seriously, it's lawyer time, just FYI!
Regrettable Purchase of Mosquito Zapper and Fake Bug Killing Protection
I confused this useless gadget with the identical-looking BuzzBGone, which works differently and has excellent reviews. I wish I had been more careful with my order. It's overpriced and doesn't do the job at all. There's nowhere for me to get any redress, either. I bought two of them and was still eaten alive by mosquitoes. I charged them repeatedly and tried them indoors and outdoors at varying distances and heights. I caught a few unfortunate moths and about three mosquitoes in as many weeks. I'm disgusted with this product and its misleading advertising. I'm also annoyed with myself for being too quick to order without double-checking against similar products. Interestingly, our portable floodlights accidentally zap far more mosquitoes than this gadget.
Mosquito zapper does not work and or bug killing protection is worst
It is a useless bug-killing protection gadget with the identical-looking Ozzie Mozzie, which functions differently and boasts excellent reviews. I wish I had been more careful when placing my order. It turned out to be overpriced and ineffective. Worse, there was no way to get a refund.
I purchased two of these gadgets, believing they would provide some relief, but I was sorely disappointed. I charged them every time and tested them indoors and outdoors at varying distances and heights. They only caught a few unfortunate moths and about three mosquitoes in as many weeks. I couldn't help but feel disgusted with this product and its blatantly misleading advertising. I was also annoyed with my hastiness in ordering without thoroughly checking it against similar products. Interestingly, our portable floodlights unintentionally zapped far more mosquitoes than this gadget ever did.
Buzzbgone's Return Process and Offshore Customer Service
Buzzbgone sent me an email about a return and an offer for a 'Discount' for an order I wished to return. I declined their request, and after some time, they eventually refunded my purchase once I provided proof of sending back the items. This whole process took quite a while. They appear to operate from an offshore location and might function as a dropshipping business. As a result, I had to interact with numerous generic customer service representatives and exercise a lot of patience to resolve any issues.
Mighty Purchase At BuzzBGone
Small but mighty, I just wanted to strap it on myself! I've tried sleeping with one in my room at night, and it's astonishing how many flying bugs you could potentially swallow while sleeping—gross! It also works wonders while I'm enjoying dinner on the patio with two in the middle of the table, and I wasn't bitten all up! Plus, it's small enough to take to an outside concert, picnic, and more. It's worth my dollars!
Surprising Results with Responsive Customer Support
I found the customer support to be responsive. Once I read the online reviews, I decided to attempt canceling my order. Unfortunately, my efforts were in vain as I had waited too long. The product arrived yesterday, and I left it in the kitchen overnight. When I checked it this morning, it was teeming with pantry moths, mosquitoes, and fruit flies. To anyone who might doubt its effectiveness, I suggest giving it a shot by leaving it indoors in the dark overnight. The results might surprise you.
Disappointing Experience at BuzzBGone's Product
To begin with, this little gadget seemed to be working fine. However, when I took it outdoors, right into the midst of the buzzing mosquitoes, they continued to bite without any interruption. Then, three days later, it stopped functioning when I disconnected the charging cord following an overnight charge. Currently, the responses I'm receiving via email are automated and don't address my initial concerns. Just for reference, my order number was 2219828448. I'm eagerly awaiting a swift and pertinent resolution and a refund.
Beware: A Frustrating Experience with a Misleading Product and Poor Customer Service
I've had a frustrating experience with this product. Let me tell you, it DOES NOT work, and I'm warning you not to fall for their tricky marketing tactics. This product deserves a "zero" star rating, but even that might be too generous. I made the purchase about four months back, back in December 2022. Despite sending numerous emails and complaints, I haven't received a single reply from them.
Even more infuriating is that the customer service is just as terrible as the product. It's incredibly disappointing. I'm sharing this to save you from wasting money on this useless product. It claims to work wonders, but it's only effective against tiny, harmless moths and not mosquitos, as they suggest. Please don't make the same mistake I did.
Efficient Resolution and Satisfactory Service
I placed an order for the item on Feb 19th, and it was successfully delivered on Feb 27th, 2022. I had initially raised concerns about the item's performance, but I was pleasantly surprised by how swiftly and effectively my complaint was addressed, leaving me entirely satisfied. In terms of customer service, I would consider this company to be above average based on my experience.
Truly Frustrating Experience with Product and Refund
Like many others, I've had a similar experience with this product – it's far from meeting even the most basic consumer standards and feels completely unfit for its intended purpose. My frustration began when I swiftly canceled my order shortly after placing it, having received some genuine reviews that raised concerns.
Despite my cancellation, they went ahead and shipped the product anyway. After some back and forth, they eventually agreed to refund the amount through PayPal, but here's the kicker – they refused to cover the return postage. Unfortunately, PayPal sided with them due to the item being shipped.
Since then, it's been radio silence from their end. In response, I've taken the matter up with my bank, and now I'm in the waiting phase, hoping for a fair and just resolution. It's disheartening to encounter such a situation as a consumer, but I'm determined to seek a proper resolution.
Delayed Delivery But Product Good
I had to patiently wait for our delivery to finally reach us. The good news is that BuzzBGone surprised me with a compensation discount for the delay, which I definitely welcomed. Once I got my hands on the product, I found it to be quite impressive in terms of performance and efficiency. However, one drawback caught my attention - the charging lead is unfortunately relatively short, which is a bit of a downside in my opinion.
Buzz-BGone Devices Fail to Tackle Mosquito Problem
I purchased three Buzz-BGone devices hoping to address our mosquito problem at home. Unfortunately, the reality has been quite disappointing. Despite mosquito infestation, my wife and I, along with our two grandchildren, are getting bitten more indoors than when we're outside. To tackle the issue, we charged the devices and turned them on in the evening before bed. To our dismay, not a single mosquito was captured by the devices. Even after leaving them on, our house remains filled with mosquitoes, making our situation even more frustrating.
Product Quality and Customer Service Very Bad
My experience with BuzzBGone's product has been far from satisfactory, failing to meet even the most basic consumer standards. From the start, it was evident that the product did not fit its intended purpose. The frustration began when I decided to cancel my order shortly after placing it, thanks to finding some credible reviews that raised serious concerns.
Despite my swift cancellation, the company still shipped the product. It was a frustrating turn of events, as my decision to cancel was based on valid concerns highlighted by other customers. After some back-and-forth communication, they eventually agreed to process a refund via PayPal. However, another disappointment followed: they refused to cover the return postage costs.
Adding to the disappointment, the resolution process with PayPal favored the company. The odds were not in my favor since the item had already been shipped. Despite the evident lack of transparency and accountability on the company's part, I was on the losing end of this dispute.
Regrettably, since then, I have received no further response from the company. This lack of communication and follow-up has only added to the growing frustration and disappointment. Left with no other recourse, I escalated the issue to my bank, hoping to find a solution.
I am awaiting my bank's outcome, hoping they can help rectify this situation. It's disheartening that what should have been a straightforward transaction turned into such a convoluted and disappointing experience.
No Customer Support And Warranty Issue with Buzz B Gone
My experience with Buzz B Gone has left me feeling quite disappointed. Before the expiration of the 2-year warranty, I contacted their support team because my device stopped charging. Initially, I received a single response requesting more information, even though my first email had already contained all the necessary details.
The frustrating part began when I attempted to follow up. For over a month, I've reached out multiple times seeking assistance, yet I haven't received a single response from their end. The silence has been baffling and disheartening.
As a customer who believed in the product and the warranty, this lack of responsiveness has cast a shadow over the entire experience. I hope my situation can be addressed promptly, restoring my trust in the company and its commitment to customer service.
Unresponsive Service, Overcharging, and Low-Quality Products
I had a terrible experience with BuzzBGone and their nonexistent service. I'm convinced that they don't even employ real customer service representatives – it's just AI sending out emails with completely irrelevant responses. Be cautious because they'll swiftly charge your account when you add items to your shopping basket.
To make matters worse, the items I ordered arrived from China, and the quality was incredibly cheap. I later discovered I could have purchased the same items online for just a third of the price. It's disappointing how misleading and overpriced their products turned out to be.
Unpleasant Experience, Overcharges And Refund Delay
I found myself in quite a frustrating situation when I attempted to place an order on BuzzBGone's website. The process was so problematic that I eventually had to exit. Surprisingly, I started receiving numerous emails urging me to complete the order. I clarified that I had changed my mind due to the ordeal.
Despite my efforts, I was later informed that the product had been shipped. That wasn't the end – I was charged two different amounts, adding to the confusion. Now, here I am, seven months later, and I'm still waiting for the credits I deserve. My impression of this whole experience is far from positive.
To top it off, I could only give them a one-star rating, even though zero stars would have been more accurate!
Useless Porduct : Scam Company
I had a disappointing experience with BuzzBGone. Initially, I wanted to check out some reviews before making a purchase. However, they deducted the money from my PayPal account without my authorization.
I HIT A DEAD END when I attempted to reach out to them regarding the unauthorized transaction, my intention to get a refund, and the incorrect address issue on my PayPal account. The system wouldn't allow me to proceed despite receiving an email with a code to schedule a call. This whole situation feels like an outright scam. I'm left wondering how many others have fallen victim to this and how I can contact this highly frustrating company.