AGM Renovations

44 Reviews
Rating (2.6)
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44 Reviews on AGM Renovations

  1. Natalia Arsenova
    Sep 15, 2023

    Very Good Bathroom Renovation!

    AGM has renovated our master bathroom this month. Work reflects great craftsmanship. A great experience overall. The bathtub, shower, vanity, lighting along with the floor and paint brings out the best that we could have imagined! Thanks guys for the overall great experience!

  2. David Wilson
    Sep 13, 2023

    Amazing Bathroom Remodelling!

    Our bathroom renovation with AGM has exceeded our expectation! The design was very insightful and we learnt a great deal about what an optimized design can achieve in a limited space! The implementation was seamless and finer details were well executed by the experienced trades that the company hires. Thanks to our project manager Karim who has overseen the project well to it’s happy conclusion. We have no hesitation to recommend AGM to anyone and everyone!

  3. Dorothy Bailey
    Sep 11, 2023

    Kitchen Remodelling

    This is the second time I hired AGM. The first time was basement and now the kitchen. Happy to say that they have done a marvellous job and my kitchen is now amazing! I am very pleased this second time also! Needless to say any other renovation project in my house in the future, AGM will be our first choice!

  4. Charles A.
    Sep 3, 2023

    Dishonest - save yourself a lot of trouble and hire someone else. Read the BBB Complaints.

    Please go to BBB and read everything people are saying about this company before hiring them. AGM is a business model where they use local contractors to complete jobs. They start out by promising you the world, but putting VERY little in writing. Then when the first payment is made and the job is started you will find that almost EVERYTHING is not in scope that they promised. They tried to tell us no vanity lights were included in our $55K bathroom renovation among several other items. They will tell you the job will only take three weeks and they'll be there every day, but then in the contract fine print they give themselves up to a year to complete the job and they are never there every day. In almost every complaint I've read, including ours, the job falls apart at the end, work is not completed, damage is not fixed and when you hold the last 10% back because they won't deliver on the contract they send you straight to collections pronto where you have to fight it out there. Avoid these people, go to someone honest.

  5. Kimberlee
    Jun 29, 2023

    Buyer Beware

    I signed a contract with AGM in August 2022 to do a kitchen renovation that was scheduled to take 8 weeks to complete. My project was slated to complete in October 2022, but was not complete until May 2023.

    The entire process was a nightmare, and although my project is complete – there are still deficiencies with the work that was performed. AGM hired completely subpar contractors who delivered my semi-custom cabinets damaged. When they attempted to refinish the surface of my cabinets they painted over them in the wrong color (yes, this really happened!). I then had to wait several more weeks to get new cabinets.

    To date, there is still some mild discoloration on my cabinet boxes and complete color symmetry cannot be achieved. Also, the backsplash style and layout is not correct – the backsplash was mismeasured and there is very visual spacing in between the backsplash and the bottom of the cabinets.

    Further, I was without a functional kitchen for three months because one of the contractors broke the glass in my stove, did not install the built-in microwave correctly and ordered the wrong size cabinet box to go over my fridge, as well as the wrong size fridge panels, which means my fridge could not be installed.

    The communication was horrible, and I was given the run-around for MONTHS. They only proceeded with getting things done when I threatened to sue them. When I attempted to negotiate a credit from the company for their poor service, they threated to force me into collections for past due payments and destroy my credit (while we were still in the middle of negotiations).

    This company is unethical, staffed with professional liars and their work is shoddy. Don’t take my word for it go look at their profile on the Better Business Bureau:

    [link redacted]

    They have received 12 complaints just in the last year. They have a 2.4/5 rating.

    If I can redirect one, two….or five people from giving them business, I will feel vindicated. I hope they lose more in business than what they took from me. I strongly recommend you look elsewhere for your renovation needs. You’ve been warned.

  6. Elena Baskakova
    Jun 23, 2023

    Company retained 7K and never did the work.

    AGM Renovations took my money and didn't fulfill its promises. They kept the 𝐂𝐀𝐃 𝟳,𝟱𝟰𝟴.𝟰𝟬 deposit without completing any work in my basement. Here's what happened:

    1. I hired AGM Renovations to work on my basement on August 1, 2022. An AGM employee quoted CAD 120,842 after measuring the basement and assessing the work. The employee seemed friendly and professional, assuring me about the estimated quote and presenting an agreement contract.

    2. I signed the agreement on May 5, 2022, based on the AGM employee's estimated quote. I paid a deposit of 𝐂𝐀𝐃 𝟳,𝟱𝟰𝟴.𝟰𝟬 to commence the work on August 1, 2022.

    3. A few weeks later, an AGM designer visited for another check-in and informed me that there would be an additional cost of CAD 10,000 because they didn't assess the project well initially.

    4. I engaged in numerous emails and conversations to negotiate, but all attempts failed. AGM Renovations completely ignored me and stopped responding.

    Ultimately, I was left with an unfinished basement and lost 𝐂𝐀𝐃 𝟳,𝟱𝟰𝟴.𝟰𝟬. Please be aware of this company and don't rely on their promises. They will manipulate you, steal your money, and then disappear.

  7. Elizabeth
    Jun 14, 2023

    AGM Renovations is a SCAM !! Do not hire them

    People should know about the AGM Renovation Scam endorsed by Mike Holmes.

    Hearing the advertising on 680 News and recommendation by Mike Holmes, we unfortunately used AGM Renovations to renovate our master bathroom.

    This 100 sq foot bathroom has taken over 10 months to complete and is still open with leaks in our living room.

    AGM Renovations contractor did not waterproof the shower stall or bench which has caused the huge leak in our living room. Disappointed that AGM Renovations has taken over a month to come see the leak, they have not yet addressed the issue. They blamed the drain, the window, everything else except the poor workmanship. We are worried about mold now. Apart from paying close to $60,000.00 for this nightmare project, their contractor has not installed the heat floor system well, steam shower does not work, all lighting zones on one (1) switch, damaged our driveway, broke our microwave. The design plan was not followed and the quality assurance staff wanted to install new tile over the wrong tile they just installed.

    - Building code not followed
    - Tub installation not done well
    - Free standing tub faucet not installed correctly
    - Heated flooring has uneven heating and not installed as per manufacturers recommendation
    - Steam shower not working
    - Light fixture was not installed correctly
    - All lighting zones (shower light, running pot lights and tub chandelier) all on one switch
    - Sag in ceiling not addressed
    - Door not installed correctly
    - Trim Vanity poorly installed
    - Paint job done poorly
    - Toilet paper holder and towel rack not installed well, they fell off even before a toilet paper roll was put on it. AGM has had 3 attempts at installing it now. The toilet paper holder is still on the floor.

    All this is because of unqualified contractors and no project management. (Unlike their popular commercials)

    Their contractor has been learning at our expense.

    On top of the money given to AGM, the tub, toilet, towel warmer, light fixture, tub faucet, shower tower and some of the tile in the shower were all bought and paid by me. I have paid AGM approximately $500.00 a sq foot for services that has all gone wrong and all AGM wants to do is close the job. AGM keeps making excuses as to why the installation was done the way it was and to top it off blames me as to why I didn’t let the contractor know what needed to be done. Reasons given was probably my drain is leaking, or maybe it’s the window or maybe it’s the framework of your home. All excuses with nothing to back it up and once I hired a home inspector at my expense, it turns out it’s poor workmanship hired by AGM.

    The contractor has also been unprofessional and aggressive with me (in front of AGM quality assurance staff, her response was, “you know how contractors are”) no floor protection on our new floors, no shoe covering and he is in and out of the house all the time. Garage doors and laundry room doors left wide open while he is working upstairs in the bathroom. There has been no respect for our home or for us. Not to mention the mess he leave in our other washroom while he uses it. All these issues have been mentioned to AGM management over and over again, yet we are being forced to work with the same unprofessional contractor.

    They are not able to address issues while the job is open, let alone the 5 year warranty they advertise.

    From my experience, AGM seem to be a marketing company that hires unqualified trades to get the job done.

    AGM Renovations has done a poor job at best.

    Now that Mike Holmes got his endorsement money, who really cares about his, “Let’s make this right” slogan or better yet, “get the unqualified contractor out and re do the job like it should have been done” slogan.

  8. Allan
    Jun 9, 2023

    Roof installation

    I recently had my roof done and was not the experience I was expecting.

    My contract stated closed valleys and AGM had installed open valleys. AGM did come back and tried to make the valleys look closed by weaving shingles thru the valley.

    After still arguing with the project manager and refusing to sign off on the job AGM did come back and fix their mistake. I have other work that I need to have done not sure if I would use this company again.

  9. Greg
    May 25, 2023

    The AGM Disappointment

    We used AGM to renovate our kitchen because Mike Holmes endorsed this company. They advertise: ‘No need to deal with contractors’ and of course the best: ‘your kitchen will be done within 3 weeks exactly the way you envisioned. Nothing could be further from the truth. AGM ripped out our kitchen on August 25, 2022. It took AGM 9 months to almost finish our kitchen.

    We finally got to the point of never wanting an AGM-related person ever in our house again. It was so frustrating dealing with them.

    If you use AGM for your renovations, you had better be available to be home every time a contractor appears. You are expected to be the project manager. You will need to let each of the contractors into your home. You will need to explain to each of them what needs to be done. There is NO AGM oversight. AGM subcontracts out all workers. The contractors are required to send photos to AGM when they complete their work. You will be required to send photos to AGM of incorrect or incomplete work.

    The quality of work is definitely subpar. The AGM general contractor who is not an AGM employee repaired our drywall after tearing out the old cupboards and after the new cupboards were installed. Below are a few pictures of their repair job. These pictures were after their second attempt to fix it after we complained about the sloppy job and they had come back to fix it. We later had to repair the drywall ourselves at our own expense.

    Another example of quality work by AGM is the caulking between cupboards and walls and countertops. They use inferior caulk that after 3 months shrunk and cracked. Again we were left to repair the caulking at our own expense.

    The reality is that you will wait for weeks at a time just for someone from AGM to show up and you will be grateful that some progress is finally being made. This will go on for months and months. If you want your renovation done properly, do NOT hire AGM. You will only be frustrated by the lack of oversight, the slow progress and the inferior workmanship.

    Just be warned that if you do use them and then choose not to pay them due to poor quality work or incomplete work, you can expect them to put a lien on your house!

  10. Dirk
    May 9, 2023

    The AGM Nightmare

    We contracted with AGM Renovations for a large kitchen renovation. We read the many very good online reviews and decided to proceed. Part way through the project, we decided to read the reviews again, focussing on just the poor ones, and found these much closer to our experience.
    The General Contractor (GC) was onsite a total of 7 times, and a total of 24 hrs [equiv. of 3 work days]. We were not happy with the quality of some of the work, including drywall repairs, caulking and door install and had the work brought to a higher standard by ourselves and contractors of our choosing, at our expense.
    After the initial 2 day cabinet install, it was determined that 9 end panels and doors were missing, as well as filler strips in 10 areas, that shelves were missing for all the lower cabinets and many of the upper cabinets, that hardware to install handles on the 22 drawers was not provided and an addl 66 shelf brackets were required. We detailed these deficiencies to the Project Manager (PM) electronically. Approx. 6 wks after initial install we were informed that AGM had severed ties with the original cabinet manufact’r and they sent cabinet manufact’r 2. We spent half a day walking him through the project and providing him with the list of deficiencies. Over the next 5 wks that group was onsite an addl 3 times but we realized on the last visit that the completion pieces they had manufactured were not a colour match, were not the same profile as the original cabinets and were not a lacquer finish. We reported these deficiencies to the PM and 2 wks later AGM send Cabinet Manuf’r 3. We went through the same process with them walking them through the project and deficiencies.
    AGMs website states “No Need to deal with contractors”, “No need to invite strangers into your home”. During the initial 17 visits by subcontractors neither the GC, nor any other AGM personnel were onsite to instruct, direct or supervise their chosen subcontractors. This required that we the client obtain from AGM the schematics for the kitchen/pantry layout, walk each contractor through the site, provide basic information as to the requirements, and deal with any resulting mistakes and damage they caused – which, in our opinion, there was on multiple occasions. The subcontractors supervised by us the client included, cabinet manufacturer number 1, plumber, electrical assistant, electrician, HVAC, counter manufact’r, cabinet manufact’r 2, cabinet manufact’r 3, and cabinet painter.
    The project was completed 9.5 mos after the final design meeting, whereas the AGM contract and literature states an “estimated 8-9 wks” to “substantial completion”. Our view is that this was an excessively long delay. At 10 wks our kitchen looked substantially the same as the day of demo and we had not seen the AGM GC once since the 3 hrs he spent during demo.
    In our opinion if you want to avoid a high pressure sales process, avoid frustration, avoid having to virtually beg for the work you paid for be completed, be treated fairly, and you desire quality work completed in a reasonable time period, do NOT use AGM Renovations

  11. Dianna Herbst
    Apr 11, 2023

    DO NOT USE AGM - Kitchen Remodel Nightmare

    AGM is a horrible company to work with. My project was started on August 16, 2022 and just completed April 5th, 2023. They did not show up to work on the kitchen for 3.5 months! The actual contractor was great but i have been told that they were not getting paid by AGM so that they could not complete the job. I also had to call AGM to give them my second payment as they had filed my project away as it was started in 2022. This is unacceptable. My PM was fired! She did not have any of the correct measurements and the cabinet guy (who was awesome) had to remeasure everything. Everyone i worked with said that this was going to be the last project that they do for AGM.

    Then they tried to charge me another $3500 for a change order that i never signed or agreed to. Sending in my final payment today and so glad to be rid of them.

    For my final payment i have been informed that they no longer will accept credit cards. They asked me for my bank information and a copy of my drivers license so that they could withdraw from my account. WHO DOES THIS. I told their controller that i would send them a cashier's check as they are not doing anything to my account. Pretty shady.

    I also chose AGM as Mike Holmes was their spokesperson and recommended them. Apparently he should be fired. Worst experience for such an expensive exciting project.

  12. Su
    Mar 22, 2023

    Poor quality. Expensive. Dishonest

    I saw work done at a relative's house; a toddler could do better. Limit you to a concise list of products with inflated prices. The price guarantee offered at the time of sale is not honored. AGM is dishonest. Their communication style is coercion and delays your project. Project due dates mean nothing. I have a leaking pipe that has now damaged stuff. They are just incurring more damage. you are made to sign pre-prepared reviews. Shifty quality of work with no follow-up. What a way for MIKE HOLMES to discredit himself by representing this company. shame

  13. Luwaine
    Mar 22, 2023

    Very shady. Dishonest. Unprofessional. Thieves

    AGM renovations hire unskilled workers. They are insulting. They offer bribes for good reviews. They put a lien on my property for monies I do not owe them. I am not moved. game on. I will ensure everyone knows not to hire this company. I now had to hire a lawyer to fight them, but I will sue them. Totally.

  14. Suzy
    Mar 11, 2023


    Total scam company led by a crooked owner.

  15. Hughdel Stewart
    Feb 18, 2023

    Shady unprofessional practice

    Contacted AGM March 2022 to renovate 2 bathrooms. Reason for tsing this company 1 radio advertisement Mike Holmes was a spokes person and secondly they provided financing. I was arrived fir 89000+. Work began April 17 contractor left June job was not completed. Inquiries sent re status of return. AGM did ne until the end of September congratulating me on reaching my milestone completion. I informed them that the work was not done. I had requested that they take off monies from them the original cost and I would sign off. That was was not accepted. Agm counsel then informed me that a construction lien was added to my property. I then had to obtain legal counsel which I could not afford thus resulting having to borrow from family and friends I was also bullied into taking out a new loan for the payment that was not released.9nite ne[new loan or lien would be perfected). To date almost a year later work is still not completed.

  16. Hugh Brennan
    Feb 18, 2023

    Beautiful Basement by AGM

    Our basement is finished by AGM crew and I am very happy that they were on schedule always and met the target. The quality of work is great! We have completed furnishing it and it looks gorgeous! Everything worked out really well for us and we recommend AGM!!

  17. Manny
    Feb 17, 2023

    Beautiful Kitchen Renovation by AGM

    AGM kitchen renovator has done a great job renovating our kitchen. The new layout has opened up the space really well. The new kitchen is both functional and has lots of room. It’s now a place with large enough area where the whole family gathers without feeling squeezed anymore. We thank AGM for this new experience in the kitchen!

  18. Manny Anthony
    Feb 16, 2023

    Great Kitchen Renovation by AGM

    AGM kitchen renovator has done a great job renovating our kitchen. The new layout has opened up the space really well. The new kitchen is both functional and has lots of room. It’s now a place with large enough area where the whole family gathers without feeling squeezed anymore. We thank AGM for this new experience in the kitchen!

  19. Larry Smith
    Feb 15, 2023

    Happy With AGM Bathroom Renovation!

    Very happy with the bathroom renovation work that AGM did for us. Finally we have our dream bathroom! Great workers and great renovation company to work with!

  20. David Park
    Feb 2, 2023

    Very Happy with the new Bathroom renovated by AGM

    AGM crew has managed our bathroom renovation project very well and we are very happy both with the process and final result. We have everything that we wished for in the new bathroom thanks to the design consultation with Gloria at the start. The new bathroom is a beautiful enhancement to our home living and we thank everyone who was part of it from AGM!

  21. Jane Richards
    Jan 29, 2023

    Bathroom Renovation

    AGM has renovated our master bathroom this month. Work reflects great craftsmanship. A great experience overall. The bathtub, shower, vanity, lighting along with the floor and paint brings out the best that we could have imagined! Thanks guys for the overall great experience!

  22. Elizabeth
    Jan 26, 2023

    Stay away from AGM Renovations

    They are unskilled and unqualified, not to mention extremely unprofessional senior management.
    We have a AGM Renovations Victims Group on Facebook to warn other home owners.

    1. Susan Laurent Pryce
      Feb 16, 2023

      I am also having a terrible experience with AGM renovations. I would highly recommend persons avoid them.
      very poor craftsmanship
      price gouging...... tried to charge me $6000 for a panel upgrade and $3000 for a gas line
      no communication ; their way or the highway
      sent me a lawyer's letter to threaten me .
      I have time and enough monies to deal with them

  23. Peter Dunphy
    Jan 25, 2023

    Avoid Avoid Avoid

    Quick and simple review.

    They advertise as being a company of expert contractors. After taking your money, they scout for local sub-contractors to do the work. Even their project managers are hired and (after being overloaded with work) replaced.

    Find a local company with a team who will do the work themselves... avoid this company. It's a scam, a scam that I spent nearly 50K on. It riles me still... hence I post as much as I can on social sites and the BBB.

    As long as one person avoids this company, I will sleep better at night... hoping that AGM and Mike Holmes don't.

    1. Elizabeth Hayde
      Jan 26, 2023

      AGM Renovations Scam

      Don’t hire them, we regret hiring them
      We had to redo our bathroom again as their contractor wasn’t not a qualified plumber and didn’t do the plumbing well.
      Leaks in our living room and basement
      We had to rip out the bathroom and hire someone else to redo it.
      Huge expense because of AGM Renovations

  24. Dave Berry
    Jan 25, 2023

    Kitchen Renovation Done Very Well!

    My kitchen renovation project by AGM has been a great experience. Very well planned execution within the allotted timeframe. New kitchen accommodates all our kitchen accessories very economically and leaves plenty of room for family gatherings around the island! We are very happy with Michael who oversaw the project and kept us informed during and after the project!!

  25. Joni Carpenter
    Jan 7, 2023

    Kitchen reno

    Our kitchen reno was completed 6 mnths ago and has haunted me ever since. I should have never signed off on this job, but did out of fustration. Nothing was done correctly and forget about having it fixed. Pretty much everything is an upgrade! This could be a very lengthy review, however, these are my issues....small chip in corner of granite counter, worse tile job ever seen, embarrassing to show anyone. Workers travelled 3 hrs to get to us, language barrier, piece of floor and baseboard not replaced, cutting tile on kitchen floor with no sheeting to protect any other rooms. Would not install our microwave as we would have to pay an additional $950 for an appliance package. Paid to upgrade to have painting done, not professional painters btw, same crew that did everything else. They were using a flat paint in the kitchen, which is not appropriate and we had to go and buy more paint ourselves to have done in proper finish! I now will have to pay a professional to have someone fix what should have been done right the first time. I did email Mike Holmes with no response and our project manager had no interest in making this right. Please look elsewhere for your renos. I do have photos if anyone is interested.

  26. Robert Jared
    Dec 10, 2022

    Happy with Kitchen Renovation

    AGM team did a great job renovating our kitchen. We love our new kitchen with a nice quartz countertop and an island. There is a good reason to spend lots of family time in the kitchen area- thanks to AGM

  27. Joanne
    Dec 5, 2022

    Bathroom renovation was super bad

    Oh God pls pls 🙏 🙏 🙏 🙏 🙏 🙏 do not hire them.

    I hire this company to finish my bathroom in vancouver was nightmare. Cam was manager to organize materials and contractors but he was super lazy to come and check the job

    So [redacted] guy and team.

    And pls 🙏 🙏 🙏 🙏 🙏 if u hire them at least do not pay them until they finish the job as soon as u pay u are in big trouble.

  28. Matthew
    Nov 17, 2022

    Our kitchen remodel was a nightmare.

    We engaged AGM Renovations for a kitchen remodeling that included new flooring and backsplash, brand new cabinets with a slightly different layout, brand new lighting fixtures, installation of the new appliances we supplied, and brand new baseboards, of course, due to the floor's change.

    The first attempt at flooring was so poorly done that AGM's Regional Manager claimed the only choice was to tear it up and start over. The second effort is more successful.

    The cabinets were put on the floor that was crooked and required removal and put back in place. However, a few minor damages were caused, and the cabinet maker was aware that the damaged products were unacceptable and tried to fix the problem.

    A non-electrical person put the lights in. an electrician. They put the wires together in the ceiling, throwing away the connector boxes that were included together with the light fixtures. On their third attempt, they found an electrician who is qualified. I demanded being inspected by ESA that was completed.

    The baseboards used featured two distinct styles. One wall was 10 feet long and made up of two boards with a poor-quality scarf joint.

    The design of the kitchen was awful. One corner cabinet is so thin that I can only reach it using the left side of my hand. Don't believe that AGM can provide the "qualified designer"!

    Installation of appliances: As required, the devices were placed on the premises (in the garage that we share with our neighbors) before the work started. When it was time to install, we were told that moving the refrigerator, stove, and dishwasher from the garage to the kitchen was our job.

    From beginning to end, the renovation took about four months. We've also spent a month fixing damage (broken doors, door cappings), replacing the poorly-installed trim, and repainting as required. I'm replacing the drawer glides. They have gorgeous full-extension glides, but they're two inches too long.

    We have an appealing kitchen but with some practical issues. The main problem was the lack of acknowledgment or acknowledgment of responsibility from the contractor or the ill-named "Quality Control" person who was our primary contact. Every issue was addressed by "that's how we do it" or "it's not our fault; your house isn't straight." This is indeed the point. No house is straight, and a reputable professional should be in a position to solve this.

    The bottom line is that they're costly and unresponsive, and unprofessional, and the subcontractors they employ don't appear to be proficient. I would recommend staying a long distance from AGM.

  29. Jenni Wainwright
    Oct 21, 2022

    We decided to switch to a more dedicated team.

    We are in contact with various sales representatives and feel like we're being dragged by the hand. John missed several meetings, and we decided to switch to a more dedicated team.

  30. Theresa Cullen
    Sep 29, 2022

    Bathroom remodel Chicago

    Project was completed in a Timely manner. The results are beautiful happy with it and I would recommend AGM

  31. Sarah Langmuir
    Sep 28, 2022

    Beautiful Kitchen by AGM

    We were referred to AGM by a family friend and we contracted the company to upgrade our kitchen. The work was great and the overall experience has been very pleasant. The renovator was very professional and the kitchen installer did a wonderful job. Project finished on schedule and we are very happy!

  32. Jeff Browne
    Sep 26, 2022

    Bathroom Renovation Done Well

    We hired AGM to renovate our bathroom in the condominium and we have say that it has been upgraded to exactly what we wanted. The designer Gloria AGM had assigned was amazing. She incorporated everything that we were looking for. The workers followed all the rules of the condominium and were very respectful in dealing with us. We thank all the workers for the great work!

  33. Arlene Jones
    Sep 23, 2022

    Basement Finished Wonderfully!

    We had a wonderful experience with AGM to finish our basement. The entire process of consultation to completion was amazing. Workers were professionals and very diligent. Our project manager Alex always kept us informed and made sure the workflow was smooth We have a nice entertainment area, play area for children and a nice bar which we love!

  34. K Maxwell
    Sep 15, 2022

    DO NOT Hire AGM Renovations

    DO NOT hire AGM Renovations! We had a kitchen project that took over 5 months to complete. Their quality of work is sub-standard, the contractor assigned to the job has little knowledge of construction and sub-hires out the job to unknown individuals. AGM assures you there will be a project manager and a general contractor when they sign the contract with you. We never saw the project manager on site, nor spoke with them. The general contractor left the country for two months. You are expected to be home at all times as they send the sub-contractors with no notice to your home on random days of the week to do work. You never know when or who is coming into your home! You have no idea if they are even qualified to do the work! The entire project was mismanaged, the work site was left dirty and unsafe with construction materials thrown outside on our porch for 3 months. The Kitchen Renovations Manager finally, after 5 months, creates a plan to finish the project, offers compensation for the delays, and then the Operations Manager steps in and says their manager was not authorized to offer compensation. AGM does not stand by their work, offers sub-par materials, is extremely unorganized, and only wants your money. They do not make it right when problems occur and I suspect if Mike Holmes knew of their practices, he would be ashamed to be connected with them. AGM Renovations does not deserve to be endorsed by Mike Holmes' reputation.

  35. Jerry Watson
    Jul 26, 2022

    Extremely high pressure sales company!

    Extremely high-pressure sales company! They're looking for a non-refundable upfront deposit based on a telephone conversation and an estimate based on photographs without proper measurements! It is imperative to sign the contract now, or you will lose the $1000 discount if you wait until the next day.

    I followed Mike Holmes's advice and said goodbye! This post will not be made available to anyone to read as it's not a compliment, so it will be hidden on an obscure website that I haven't found! Beware of doing business with such a company!

  36. Amit
    Jul 18, 2022

    AGM Renovation is worst at first meeting :(

    At first, we had an appointment with John, and he was unprepared. John did not even look at the pictures we sent him, saying he needed to download them.

    He also informed us that if we transform our basement into a rental property, it will boost the house's value by 500k, if true. We all put 140k for a 1,000 sq foot basement to raise the value of our home to 500k.

    He also recommended two bedrooms, and I informed him that our basement is tiny and we could only afford the bachelor, then he reduced us to a single bedroom. If he had done the preparation work, he would have known that.

    It appeared we were getting an old car, not a basement remodel. I believe AGM is a great company, but the first meeting put us off.

  37. Anita Pereida
    Jul 16, 2022

    Extremely high pressure

    Extremely high-pressure sales company! They are seeking a non-refundable deposit up front made based on a phone call and an estimate of photos that are not adequately measured! Sign up now or risk losing an additional $1000 discount when you wait until the next day.

    I heeded Mike Holmes's advice and said goodbye! The comment won't be accessible to anyone else to look up as it's not complimentary, and is likely to be hidden on an hidden page that even I haven't found! Consider your options before doing business with an organization like this!

  38. Charlie Razzouk
    Jun 27, 2022

    I am thrilled with the bathroom and kitchen that AGM completed

    I am thrilled with the bathroom and kitchen that AGM completed. They completed the entire project one week earlier than expected, and then the price the client paid wasn't too high. The trades they performed were friendly and professional, and they maintained my home clean throughout the renovation. I would highly recommend them to anyone.

  39. Valerie
    Jun 23, 2022

    AGM Renovations is very bad on timeline.

    The crew arrived on Monday morning and gutted my kitchen. It was an excellent timeline, and I'm hoping we'll start asap. Wednesday, Tuesday, and Thursday, nobody came in. When I got home on Thursday evening, I contacted the KR Quality Control Specialist to confirm that my kitchen cabinets were made, but she could not provide the solution. She'll have to dig at the issue.

    It's Friday night, and nobody has turned up for work, and I have not been informed that my cabinets are in good condition to be put up. Thus, I've been without a kitchen with no counters and sink. I don't understand why they would tear down my kitchen but not even begin. I feel like the left hand isn't sure what the right hand is doing.

  40. Rob A
    Jun 12, 2022

    Their awesome online reputation misled me to hire them.

    The one thing I could say regarding AGM is that they helped me understand how easy it is to make your business look attractive online. Still, it's exceptionally unorganized, ineffective, and can cause headaches. There were issues all over the renovation of our basement. A word of caution -- don't believe the "4-week" renovation timeline because ours took four months to complete. That was due to us begging for assistance from representatives of customer service who seemed not to take any notice.

    While we fully understand that COVID caused a setback, our problems were not COVID connected. Our project manager had ordered the wrong items several times and didn't supervise the work, resulting in numerous back-ups. Our project manager was not organized and didn't try to adhere to a timeframe or answer questions promptly. He was opposed to our calls and meetings, constantly making promises that were not fulfilled.

    A second Project Manager was excellent and did all she could to rectify the mistakes of our previous manager, but it was just too little and too late. I wouldn't recommend it. You'll be longing for them to quit your home. We attempted to reach the company's CEO several times, but the calls we made were not answered.
    Take care when you're thinking about AGM. Evidence shows that Mike Holmes has been paid off to promote this business.

    Their online reviews are great, but they need to work on organizing stuff and time and keep on the terms they mentioned before signing the contract. I expect good communication when we are talking about big-ticket projects.

  41. Huge Terry
    Jun 10, 2022

    AGM helped us through the easy process 😃

    We chose to redo our kitchen after the epidemic. We realized our kitchen was way smaller than three people. We reached out to AGM since we didn't wish to deal with any issues with costly and untrustworthy contractors. We received different quotes from several contractors.

    What we liked most about AGM was the fact that we were able to pick what we wanted, and they provided a five-year warranty. These features were crucial to us as this was our first home renovation in the kitchen, and I am in the home.

    AGM helped us through the process in a way that was easy. They brought samples of their work to our home to select from. The contractors (Moe) guided us through every step of the remodel and gave us great suggestions in light of the area. We're in love with our kitchen.

    The space and storage options give an additional reason to be thrilled with our kitchen and cook delicious dinners for our children and us. Be aware that AGM does not remove walls and reconfigure the space.

    This is the reason why the timeframe is less than the majority of kitchen remodels. They make use of the footprint and space you have now and redo the room to look more attractive than it was before. Very happy with the results. 🏅

  42. Evelyn Williams
    May 31, 2022

    Stay away of AGM renovations

    The 19th of May was here, and the last time an AGM was held took place in January. Work began in November. There was no effort to address the issues. They make you pay in the contract, to pay the total amount upon completion of their work even if you bring up the shortcomings.

    The work was completed through AGM for the kitchen and bathroom (two different teams). The Bathroom work began in the last week of december and was completed in only two days (far ahead of schedule).

    The kitchen was scheduled to be a 30-day project. Still, we had to keep in touch with us for updates and endure months of inactivity or nobody coming in. After New Year's Eve and complaints to District Manager (Sharon) and Operations Manager (John) and Operations Manager (John), they came back to "complete" their work.

    The backsplash team didn't make a hole to install the vent. However, when they returned to finish the task (and put in the backsplash that was not installed), they discovered that the electrical wire hole they made was insufficient.

    The exhaust fan is not installed without it suspended below the cabinet or being installed directly beneath the cabinet, and then it is exposed. They (as well as me) tried to call Moe immediately to inquire about directions, but no reply was forthcoming, either then or later.

    Per the plan, we marked the lower part of the shelf from the countertop in the typical size of". It was installed at 17". It may appear to be awful, but the standard appliances won't fit. The Project Manager stated that the plan was to talk with Gloria (designer).

    The Project Manager (Moe) was to participate in the technical meeting with the designer but was not. This isn't our fault, but we're still stuck with this as a "warranty" claim.

    I could continue to list other earlier documented deficiencies that were not taken care of.

    The warranty claim for AGM implies no communication before January. The only interaction I have is providing pictures, announcing that I will visit the issues, then silence, and then declaring that it is an AGM warranty claim.

    In the bathroom, the person who came in was able to issue the warranty certificate. However, nobody came to inspect the kitchen. It's funny how the same man was constantly asking me whether he could visit the kitchen's condition, and I was continually telling the guy that we were waiting to have someone show up to fix the issues. He stopped calling me in the middle of January.

    We cannot make claims for the "warranty," They are soliciting us to make claims for the warranty. Also, there is no follow-up communication and asking us to fill in an application form they haven't given us or refused to provide.

    To ensure the quality of the bathrooms, they provide an extended warranty to give the best review but I did not give them the opportunity to scam others. Stay away of AGM renovations.

  43. Dana
    May 27, 2022

    We are still facing open defects in our kitchen renovation

    Our experience shows that AGM outsources the actual work. Therefore, we pay a premium to have issues handled by them. Based on our experience, we didn't receive any additional benefit. You are better to vet and hire your contractors who will respond and do the job they were paid for.

    We are still facing open defects in our kitchen renovation. After 75% of the work is completed, your contract requires you to pay 100%. I had to make full payment before any work could be done. They didn't return to complete the final result after making the payment. AGM now wants us to adhere to the warranty process. We cannot install a range of hoods based on the issues above.

    The rest of the items are:

    1) The shelf from the countertop's bottom is 17 inches instead of the 18 standards. Moe stated that he would talk to Gloria about it since it was in design 18". However, 17" does not mean standard appliances won't fit in this space.

    2) The vent can't be installed above the stove. The vent installed as it is will either expose the wire or allow it to flounder (not connected on the top shelf). Although the backsplash team had initially failed to drill a hole for venting when they returned, they discovered that their spot for the wire was too low. They attempted to contact Moe on my site but were unsuccessful. So they left until I received further instructions.

    3) The countertop has an unfinished appearance. Moe stated that the countertop was designed but would like to add a filler.

    4) The stove and countertop were not as per the design. There was supposed to have been more space on the left side of the furnace. Moe stated that he would return to the stove to fill in the excess space on the right side to compensate for the lack of a filler.

    5) The window trim and baseboards are not painted. This was something we told the painter when they arrived, but he said that Moe would be able to help.

    It is time to complete a kitchen renovation. It should have been completed by March 13th. We had issues with cabinets that were not installed according to plan. After discussing customer relations with Anil, Moe, the project manager, arrived on site the week of May 20th and informed us that the project would be completed on May 23rd. The project is not complete, and there are no updates. It is very disappointing to have such a bad experience after the positive experience with the bathroom renovations.

  44. Jared Sundy
    May 26, 2022

    Very unprofessional low-end company!

    Abysmal communication on so many levels of this organization: Agm Renovations, dishonesty, and staff being unprofessional, especially from the salesperson and the manager in charge.

    I called them because Google reviews praise a lot about them, and it indulges me in dialing. It was a nightmare to communicate with the different levels of staff. Some even didn't know the status of their project. At one point, we felt like we were dealing not with Kitchen Reno but with deceivers.

    The estimate was swift for my kitchen renovation. The forecast was concise and didn't include any details. We had many special requests, but they were not included in this estimate.

    Our first encounter with the Sales Rep was a nightmare. We had no way to get our special requests addressed or considered. Unfortunately, this only happened during the second Zoom meeting.

    The second Zoom meeting was just as ineffective and a repetition of the first. The designer did not know our special requests and needs. She said that none of them were part of her job. She had to consult another manager to get more information, and she never got back to us.

    We had to decide whether or not to continue with the project. He said that none of our special requests were part of the AGM Project. Maybe we had miscommunications with Zoom Call and discrepancies between salespeople. Still, AGM does not do those specific jobs, and we must pay the penalty if the project is canceled or terminated.

    A miracle occurred a few days later. This manager told us that AGM could do these jobs if we stayed with them, continued the project, and paid another 10K or more top + tax. This manager is so deceitful that it's impossible to trust.

    If you don't think twice before signing up for this company, it could be too late and expensive. As much as possible, stay away from this company.

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About AGM Renovations

AGM Renovation provides turnkey design/built kitchen renovation packages. AGM Renovations has built thousands of unique kitchens since 1998. We are the highest-rated renovators and have been for years recognized for our high-quality artistry, customer service, and our team of experts who will transform your kitchen into a stunning space. We have decades of customer satisfaction experience, so it's no surprise that our dedication to excellence is ranked highly on Google and HomeStars. Our top talent and leadership commitment are crucial to our success. All our staff is part of the team, and we never hire subcontractors. This allows us to control quality at the grassroots level for all aspects of your renovations, allowing us the ultimate quality and on-time delivery.

4-120 Jevlan Dr, Woodbridge, Vaughan, ON L4L 8G3, Canada