17 Reviews on Golden Nile
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About Golden Nile
We strive to satisfy our customers at GoldenNile.com. We offer buyers a safe and enjoyable environment. To earn the trust of all buyers, we do our best to make it as easy as possible.
 877 707 7847 |
 [email protected] |
 https://goldennile.com |
 590 Old Willets Path, Hauppauge, NY 11788, USA |
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Color Confusion and Subpar Service
We regret to express our dissatisfaction with the rug purchase from Golden Nile. The color selection process was confusing as the online chart seemed unreliable. Surprisingly, the rug delivered did match the chart accurately, but this was the only positive aspect of our experience.
Our order was placed on October 1st, and the rug arrived on October 9th. While this may seem prompt, the overall service left much to be desired. The efficiency of the order handling was not up to par, and the experience has left us hesitant to consider Golden Nile for future purchases. We hope for improvements in their customer service and order processing if they aim to retain customers.
Order and delivery were smooth
My order and delivery were smooth. I have several older, large Oriental Rugs. This one is nicely knotted and comes in lovely colors; however, it is less than half the weight of my other rugs. I'm keeping it even though I am not a fan of it.
It's always exactly
I've purchased several rigs from Golden Nile and haven't been dissatisfied. It's always exactly as they say and delivered on time. I've referred this company to several individuals.
Good quality
I am in love with the rug! The rug arrived in time. The item was as described. The color is beautiful and appears to be of good quality. We are delighted with this item.
The service quickly responded
The incredible selection of rugs and available colors correspond precisely with what I got. Fast carpet shipping from NY to CA, and when I encountered problems finding the package, the service quickly responded via email. I will be back as a customer!
Great job
Great job! The cost was 50% of what the builder would have charged. The pool's maintenance guy claims it's high quality. I highly recommend it.
Customer service quickly responded
An awe-inspiring selection of rugs, and the colors on their website are the same as the ones I ordered. Fast shipping between NY to CA: When I ran into problems following the delivery, customer service quickly responded via email. I will be back as a customer!
The rug was delivered promptly and was well-packaged
The rug was delivered promptly and was well-packaged. The carpet, however, is thin, unlike the previous Oriental rug I purchased before this one. It's more an item of heavy cloth (think burlap or canvas) rather than an oriental-style wool rug. TThreerunners in my collection are more severe than this one; therefore, I'm disappointed that this one is skinny.
Five Star experience
The purchase, like the previous purchase, was a Five Star experience. It's rare in the current retail marketplace to find an experience that is both high-quality and varied, with reasonable prices and excellent customer service. As a frequent shopper, I can tell that this company is operated professionally by those focused on developing long-term relationships through happy customers. It is rare in our world today.
Highly recommend them
Golden Nile exceeded expectations with their fast shipping and beautiful rug. The pattern and colors were even more stunning in person than online. The price was reasonable for the excellent product. Highly recommend them and will likely purchase from them again.
The purchase was quick and easy.
The purchase was quick and easy. The rug arrived within two days. The carpet is attractive, with numerous shades of yellow, blue, and orange shades that give it the appearance to be an authentic oushak. However, it does not look like a genuine hand-knotted oushak. It seems like it was machine-made. The knots are enormous, almost 1/8 inch wide for each knot. This is precisely what I wanted in terms of size and colors, but I wanted a carpet without chemical dyes or a rug made by machines. It's not clear if the carpet was produced in Turkey. I believe it was built in China. It's reliable. I won't purchase it again, but I'll keep it.
I prefer to return
As advertised, the picture of the rug was of two large white/cream fields, but in real life, they're dirty yellow, with red dye leaking into the fields of yellow. I prefer to return.
The rug wasn't the color in the picture.
The rug wasn't the color in the picture. I called several times to inquire if it blacked out numerous times before placing my order. After I made the purchase and entered my credit card number, it said the rug's color was grey.
Shipping was quick, and packaging to prevent damage was impressive/excellent
Golden Nile sales rep answered all my questions about this rug I had been interested in. The carpet was delivered the same day I made the purchase.
Shipping was quick, and packaging to prevent damage was impressive/excellent. I would buy again from Golden Nile.
I'm very grateful for this company
A few months ago, my father informed me that I should help him renovate the home. We decided to start by moving furniture and completed the task in a snap. We then wanted to alter our sofas and carpets. It was all okay with the couches and rugs.
We have a furniture shop nearby, and here we purchased new ones. But the biggest challenge was finding a good firm that could provide us with the rug. I came across this website and decided to take a look at the selection. I liked a few and decided to purchase them.
They were delivered pretty quickly, but it took more than two days. The time was not so long, and I'm very grateful for this company.
Very high-quality product
The rug arrived on the 10th of November, and it came in a nice box and looks beautiful on my hardwood flooring. It's exactly like it appears on the site; however, it seems lighter than it does on the website. However, it is perfect for me. It's a very high-quality product as well as the pad is ideally.
It's perfect!
I've been searching for a 9x12 rug to decorate our dining room for what seems like forever.
It should complement the carpet that I have in my living room and the large piece of art that will be the centerpiece of our dining room.
After ordering rugs from two other companies, which didn't work and had to be returned by me, I was nervous about ordering another carpet.
The rug arrived from Golden Nile today, a day earlier than expected. It's perfect!
It's exactly what I wanted. It is a beautiful rug that transforms the space.
It was the third time that it worked.