(2.5)
Q&A
Is Boite a Design legit?
Boite a Design has 10 reviews on 99consumer.com, with an average rating of 2.5 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Boite a Design customer care?
You can contact Boite a Design customer care via email at [email protected] or by calling them at 0536280224
Where is Boite a Design located?
Boite a Design is located at address 2 Rue Marcel Doret, 31130 Balma, France.
Very bad experience
The experience was not pleasant. The item was delivered within 3 weeks, without having been informed on the website or through email regarding the delay. A terrible delivery experience, the package was damaged and there were no cover for the legs of the bench ordered and a grumpy delivery driver who did not wish to assist me in assembling the bench. It is not a good idea to Boite an idea, as only the minimum is made and is not adequate.
A Disappointing Purchase Experience
I recently purchased a table from Boite a Design site and, unfortunately, my experience has been quite disappointing. The quality of the table did not match what was portrayed in the photos. The product description claimed it had a marble finish but was ceramic.
To add to my frustration, the table arrived in poor packaging, resulting in both legs being scratched. Despite contacting the after-sales service twice, I have not received any response. This lack of communication only exacerbates my dissatisfaction.
Regrettably, based on my experience, I cannot recommend this site to others. The discrepancies between the advertised product, poor packaging, and the unresponsive after-sales service have left me with a negative impression of my overall purchase.
Highly recommend!
I had a great experience with this seller. Communication was excellent, and any issues were quickly resolved. The lamps I received were exactly as described, and I am thrilled with my purchase. Highly recommend!
I was extremely unhappy with my purchase from this company
I was extremely unhappy with my purchase from this company. The product I received was of poor quality and not as advertised. The shipping process was also a disaster, with my package being sent to the wrong customer and then arriving at my house as the incorrect item. The after-sales service was non-existent, and despite multiple attempts to contact the company, I have yet to receive a resolution or a replacement product. I would not recommend this company to anyone.
I had a terrible experience with this company
I had a terrible experience with this company. The product I received was not as described, and I had numerous issues with the shipping and customer service. It took multiple shipments, and I attempted to contact the company to try and resolve the problem, but I am still waiting for a resolution. I would not recommend this company to anyone.
I was highly disappointed with my experience with this company
I was highly disappointed with my experience with this company. Not only was the quality of the product I received far worse than what was advertised, but I also had multiple issues with the shipping and after-sales service. Despite reaching out to the company numerous times, I never received a response or resolution to my problems. I would not recommend this company to anyone.
I would recommend buying this item without reservation.
The antique Franky Dutchbone stools are quality stool that looks great in my home. The seat is comfy.
Delivery was flawless after scheduling appointments with a delivery guy as per the schedule, and the chairs were safe.
I would recommend buying this item without reservation.
Professional and responsive customer service
Professional and responsive customer service, despite a minor issue with the shipment. Bruno knew how to handle the problems with the shipping company quickly and ensured regular monitoring of the incident. I recommend the high-quality and attentiveness to the service provided by customers. Well done, and thank you for your service!
The shipping person was extremely rude
Everything was as described on the website. It was a perfect order and the date of delivery... perfect The items that were that were delivered are of excellent quality. Nothing that can be said about Boite an appearance. One major issue for the company who produced... that the shipping person was extremely rude and rude. He was also offensive.
Delay Service
I ordered a light fixture which could be delivered in 16 days. I placed my order on February 1st. I called customer service on February 17 to inquire about where my order was. I knew that the product was still available on the site but was not in stock.
There is a slight delay due to high demand. Because the product's manufacturing takes place at the end of March (around 02/28), you should expect delivery by March 18. It has been 47 days since my order was placed and 47 days since my free credit to Boite à design company.