(3.8)
Q&A
Is Dulmes Decor legit?
Dulmes Decor has 20 reviews on 99consumer.com, with an average rating of 3.8 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach Dulmes Decor customer care?
You can contact Dulmes Decor customer care via email at [email protected] or by calling them at 920 451 8200
Where is Dulmes Decor located?
Dulmes Decor is located at address 1901 South 8th Street, Sheboygan, WI 53081, United States.
Very Comforting And Trustworthy People
This enterprise was a pride to cope with when we re carpeted our domestic which we had simply purchased. Tim, the Chief Installer, located that our current padding was extra suitable for transit with a wheel chair, which became crucial to us because one of our adult kids makes use of a wheel chair when she visits us. This not best stored us cash, however produced a floor remedy higher appropriate to our wishes. It may be very comforting while one is new to a metropolis to discover such trustworthy human beings to deal with. Diane H. Our Sales Representative was very aware of our desires and responsive to our time limits. Thanks so much!
No Leverage For Post Sale Issues
After the carpet deploy, $5K for a 20x18 bedroom and closet, I had any other organization quote the rest of my paintings for the Luxury Laminate part of the job. The material's were the identical quality. I had the other corporation do the paintings. Their bill changed into much less then half of Dulmes. They also moved the fixtures at no greater price.
I had asked the Dulmes salesman if they may assist me move my bed frame lower back into the room as I had no help the deploy day. Both of installers refused to assist me claiming physical problems.
A couple of other factors. Dulmes calls for full charge when you sign, the alternative firm 50% down. This leaves no leverage for submit sale troubles. Dulmes also might now not inform me what number of square feet of product I became buying. This tells me they are involved you could check prices.
Fantastic from Start to Finish!
Dulmes became great from begin to finish! Jodi is an professional in any respect floors and really helpful in making selections for hardwood,carpet and bathroom tile. Bob turned into very thorough in his measurements and a delight to paintings with thru out the assignment. The installers were skilled and Randy even stuck a problem with our lavatory which we had been able to repair proper away. The observe up from the shop and mainly Jodi has been extraordinary. I exceedingly endorse selecting Dulmes as your visit for all of your flooring wishes!
Installation Delays, Good Quality
I wanted to share my thoughts on my recent experience with the installation service. The cost of materials and the quality of installation were commendable. The materials used were top-notch, and the building was carried out precisely.
However, my satisfaction was dampened by the timeline of the job. Initially quoted as a one-week project, the installation took three weeks due to a diversion to another site. This unexpected delay caused a significant inconvenience, especially considering we were moving into our new property.
While we appreciate the quality of the work, the extended timeline was not what we had anticipated. Clear communication about potential delays would have helped manage our expectations better. Despite the hiccup in scheduling, we are ultimately pleased with the result.
Scott is responsible for warranty issues
We had them install Hardwood flooring in the kitchen and new carpets in three other rooms. The flooring was not at all from the beginning. The floor was cracked the day and grew worse over time. It was plates of pasta. As time went by, the carpet that was Karastan premium carpet, but within three years, it started to break down. I had a conversation with an employee in Dulmes earlier in April. The paperwork to cover the hardwood floor did not come in the boxes. We were able to inquire about it. They informed me that the lady who placed the order had left it in the office. However, the work on paper was correct. Scott is responsible for warranty issues, and we received a lot of runs around. After a few weeks of no communication any word from Scott, we decided to make calls approximately every three weeks to find out what was happening about it all; after many conversations, two floors were replaced. We are grateful to Gary Nathan and Gary. Nathan.
The floor is pleasant
The floor is pleasant, and the interaction with people from Dulmes is enjoyable. A few installations might have been done better (the technicians messed with our trim while installing the flooring). Apart from that, everything worked out well.
The installation were excellent
The construction portion was deemed too high (i.e., 1.5 to 2 days) (per Dulme's cost breakdown), which could easily have been a single-day project. However, it is believed that the quality of the products and the installation were excellent.
Very satisfied.
Our husband, as well as I, were able to work together with Kenzie to select our flooring. She knew what we wanted and assisted us in finding suitable material and shade. She was also accommodating in responding to our inquiries and questions. Very satisfied.
The experience was exceptional
Recently, we installed vinyl flooring and carpet installed in our house. The experience was exceptional, from the excellent advice from interior designer Angela Boettner to the final product, as the installers performed expert work. They were extremely courteous and knowledgeable. We were able to take advantage of the current sale and were impressed by the value they gave us with a premium quality product for a reasonable cost. We are thrilled with our new style and would endorse Dulmes Decor.
I'm sure to call Dulmes to discuss my next task
I went to the showroom "just to look." I was convinced that the stunning choices weren't within my budget. A few minutes later, Scott had packed my car with gorgeous samples and a price that was within my price range. The next day I was committed to the task. In the next few hours, Bob was on hand to measure and draw up the design for my new flooring. With an old house and not knowing what the floor beneath could look like, he created a feasible outline to install in only a few hours. After that, the day arrived, and Bruce came to start the installation. Bruce was charming and determined to make my flooring look beautiful. The whole process was easy. When you select Dulmes, you will receive top products, but more importantly, you will get professionals who are genuinely committed to making sure they do the best job possible. I'm sure to call Dulmes to discuss my next task. Mary Ryan
I had a wonderful experience selecting carpet from Dulmes
I had a wonderful experience selecting a carpet from Dulmes. Alissa was so patient in helping me choose the right rug. It took some time before the carpet could be brought into the store due to delays in the supply chain. However, they were able to schedule the carpet immediately upon arrival. The installation crew was prompt and professional, and they performed a fantastic job. I am thrilled with my new rug and would recommend Dulmes!
The experience was excellent
We employed Dulmes Decor for all the flooring we have in our new home. Kinzie. Was well-versed in the products sold, could answer all questions, provide access to products not offered at their store, and was professional and fun to work with. I believe Dulmes Decor, overall, should be more transparent about its pricing. However, they came extremely close to the budget we had set, thanks to Kinzie. We were able to get everything we needed. The experience was excellent, and we would recommend asking for Kinzie!
Fantastic experience
Fantastic experience for our basement flooring installation. Nate does an outstanding task as project manager, following up with examples, scheduling things, and ensuring we are happy with the work. Glen and Charles performed a fantastic job installing the floor. There were a few areas where I was worried that the concrete floor was slightly inconsistent in how they would deal with it. When I walked in to inform them that they were already working on the preparation work to close the gaps in our flooring and even out the irregularity so that there would be no issues shortly. In our previous home, we had the flooring in the basement. Each when we walked across it, we could feel the. Great attention to detail. They are all great people to collaborate with and excellent at their work! We're discussing getting new flooring for our upstairs, and we know who we'll go to for the job.
Quality products A wide selection of flooring, tile
Quality products A wide selection of flooring, tile, and hardwood. I took points because the installer did not cut through the door, so it did not rub against the carpet. A carpenter came in to cut the door to ensure the rug did not show wear patterns from the door closing.
Unprofessional
The most dreadful. We had them put in an underfloor floor in the basement; it was wrong. We took another form in to correct the issues. They called us rudely later and said a base made of washboard wouldn't be a problem. Unprofessional.
I wouldn't recommend this company
We were tricked by the positive reviews on Google regarding this company, but our experience was unpleasant. A poor-quality installation in our home, a dishonest salesperson, and a business that does not stand behind its work. That's what happens when you do business the Dulles Decor way. Are you seeking a shoddy installation? Are you apprehensive about being lied to? Are you looking to work with a company that refuses to repair a defective building? Take a look at Dulles Decor. I wouldn't recommend this company suggests anyone looking for flooring to stick with Dulles Decor.
The carpet is beautiful
The carpet is beautiful, but I didn't even mention it to the extent that I needed to buy a particular vacuum to use it. I own a Dyson...that did not work with this carpet.
I am a massive fan of my Dyson, and now I need to buy a different vacuum to be used only for my room. That certainly didn't bring me joy. The carpet is beautiful.
Never come back!
One has been a joy to work on our machine! Our house is a time-worn antique, and we've had no issues with your services! It's a simple way to protect us! You can use the device you trust with your service provider for many years and never return!
One has been a joy to work on our machine
One has been a joy to work on our machine! Our house has been an antique for a long time, and we've not had any issues with your services! It's a simple way to protect us! We can put our trust in our device to our provider for years to come back!
Fantastic work!
Denise, our designer, and John, the installer, are both a huge thank you for their fantastic work!
Denise coordinated everything ....flooring and tile, countertops, backsplash, stone around the fireplace, and new window treatments. It all came together beautifully!
John created a beautiful layout for our custom walk-in shower. The fireplace stonework is impressive!
Although there were many decisions to make for a new construction project, the result was quite pleasant. Again, thank you!