(2.8)
Q&A
Is eHealth Medicare legit?
eHealth Medicare has 62 reviews on 99consumer.com, with an average rating of 2.8 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach eHealth Medicare customer care?
You can contact eHealth Medicare customer care via email at [email protected] or by calling them at 844 778 0718
Where is eHealth Medicare located?
eHealth Medicare is located at address United States.
It's disgusting, rude, and absurd
The Medicare Advantage advisor commercials are pretty embarrassing. I'm not sure what's wrong with people who thought an advertisement was an excellent idea, but you completely missed the mark. It's disgusting, rude, and absurd
The app was confusing
The app was confusing. It made my daughter's medication appear with mine as well as hers and wholly erased my medication after I had filled the entire 35 in. When I tried to cancel both applications because of the app's incompetence, I was advised to call Humana because I could not withdraw an application. Humana did not have any information.
High prescription costs
Medicare service is excellent; however, the prescription coverage is not fair for those in the gaps. I have paid into medicare for over 50 years, and medicare isn't willing to cover those with high prescription costs. I lived abroad, and the truth is that Janumet Ventolin costs 25% more expensive than Medicare in the United States. Medicare has allowed the pharmaceutical industry to take the lives of Americans with its high costs.
The right choice that is right for me
The rep you spoke to was called Adam. He walked me through everything I needed to know about Medicare benefits. We talked about everything, and he wasn't too fast. I am confident that I made the right choice that is right for me.
The lack of accountability for the customer issues.
I tried to sign up with eHealth both for my wife and myself to get an individual plan and the Medicare plan. Invariably, I received errors during the verification that said they could not recognize the data provided. Nobody could help, and I was passed around between medicare to independent agents—the lack of accountability for the customer issues.
No response
I spoke to the agent who offered me an insurance policy. I wrote him. I asked to stop the plan, but I received no response. I called Humana and requested without his help. What do you think of the experiences?
I haven't received an email with a link
I'm not sure of the reason. I was to get a link to meet a lady called Diane to attend a video conference or something similar. She repeatedly claimed that she had sent me the link, and we verified that she was using the correct phone number. When I did not receive the link through my messages (several occasions), she sent me the link via my address on the internet. However, I haven't received an email with a link. I am beginning to suspect that this is a fraud.
The web site wouldn't let me enter one of my medications.
The site would not allow me to enter one of my prescriptions. The next day I got an email from someone who seemed to be having issues understanding their prescription. I explained that I had selected a service. That irritated the salesperson more. I hope I receive more assistance from the insurance company I like than the one I found on your site.
It was not a pleasant experience.
I visited the website and applied for a supplement to my medicare. I received a confirmation code to verify my application. After that, I received no notification. It's not as if I have confirmation that I received the policy I was looking for, and I don't have proof that I'm receiving cards by mail to show that I have this insurance. In essence, I don't have anything. Some direction would be appreciated. Are there any other things I should do? Since, if so something else I need to do, I have no clue. It was not a pleasant experience.
Unsatisfied with the inability to communicate
Unsatisfied with the inability to communicate. Two times I scheduled appointments with a nurse to make one of the regular E Health call & twice, there was no response. If someone wishes to be treated with care, they should begin by respecting themselves. I do not want to be treated like someone who is not worthy of respect for me. So I have never received the opportunity to attend an annual event.
The person I spoke to was extremely kind, patient and understanding.
The person I spoke to was extremely kind, patient, and understanding. She was also accommodating. She was able to explain the various options clearly. She took the time to determine which was most appropriate for my needs and financial situation. I cannot be grateful enough to her.
The best experience
After being dubbed by previous experiences with Medicare, I was encouraged to try another adventure.
This time I got lucky and reached out to share my story about the misinformation I was led to believe.
After a few hours of communication, the Customer Service Representative could calm my fears and get me straight.
I signed up for Medicare, and it was the best experience I could have hoped for.