(3.5)
Q&A
Is InsuranceHub Leavitt Agency legit?
InsuranceHub Leavitt Agency has 57 reviews on 99consumer.com, with an average rating of 3.5 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach InsuranceHub Leavitt Agency customer care?
You can contact InsuranceHub Leavitt Agency customer care via email at [email protected] or by calling them at 8773415728
Where is InsuranceHub Leavitt Agency located?
InsuranceHub Leavitt Agency is located at address 1720 Lakes Parkway, Lawrenceville, GA 30043, United States.
Delayed and Dissatisfying
It took me a lot of time for everything to be sorted out as well as the speed of response was less than I'd would have liked.
Poor Handling of Refund
I'm disappointed with the way my policy concerns have been handled. Initially, I received incorrect information from a previous agent, which was frustrating. Later, Mike McLeod took over, and while I believe he tried his best, the overall handling of my issue has been highly unsatisfactory. To this day, I have not received a callback regarding my refund.
I've made over 15 calls to customer service, and each time; I'm given the same old story: "Your issue has been escalated to the highest priority, and you'll receive a callback within 24 hours." Unfortunately, it has been too many 24 hours, and none of the representatives seem to follow through on their promises.
I strongly advise against getting involved with this company based on my personal experience.
The most dedicated worker
Hi everyone! I am here to share how the company I am using saved my trucking business. We all know that commercial insurance is on a record excessive level. The man Ramen. Ramen kept me and my business; he's the most dedicated worker. Very few people can divest themselves as he did, so I'd like to Thank you. I'm hoping Insurance Hub is aware of the importance of this and commends Mr. Ramen on the work that he has done. I'm sure he's worthy of a bonus or rise, but it's coming shortly if it isn't immediately, so for anyone who reads this, please ask Ramen to meet your needs.
A top-notch professional
Stephanie Harp is a top-notch professional who was able to help me resolve my company's insurance issues. She's efficient and reliable and can count on sticking up to the promises she made. I seek a long and profitable business partnership with Stephanie and InsuranceHub.
Exceptional customer service
Heather Knight. If I could offer at least two thumbs-up, I'd do it! Then she bribed my former homeowner's insurance company to pay me over $1000 on a policy I believed I had canceled one year ago. Still, she was able to find me a more affordable price on an auto insurance policy. My approach is around $400 less annually, offering better protection than a miner, and Insurance Hub has provided me with exceptional customer service. Strongly recommend that you quote your insurance requirements of yours with them.
Extremely friendly and patient
I must say that Curtis was extremely friendly and patient! Curtis would call me to check if he could not answer or follow up via email. His previous agent took days to respond to my emails and days to complete requests. I'll recommend him to fellow Tow Truck owners.
Expertise and professionalism
It's hard to express enough gratitude for how Salima has been over and above and beyond. Her expertise and professionalism have helped my company and me grow and secure the top insurance policies for times of need. Thanks!!
The service was quick and efficient
I needed assistance with my current insurance policy. I made them a phone call. Bryan Pietras answered the phone. I was unsure how I would complete what I was required to do with my policy. Bryan was highly accommodating. The service was not working, and he kept calling until he could assist me in determining what I needed to do. He was helpful and courteous; I'd use Bryan whenever I needed help or had queries if I could. The service is excellent; however, Bryan did more than in helping me out and even called me back after the service was lost. The service was quick and efficient even when I was constantly being disconnected. I waited in line for about 15 minutes, and Bryan was able to complete everything I needed and answer all concerns I asked.
A great personality
Becca is, undoubtedly, the most professional agent I've been able to work with within the past 30 years in need of insurance. She's very knowledgeable and can provide me with what I want. A great personality and a pleasure to speak to.
I'm very grateful
I called because my insurance company accidentally dropped me off, and Nicole was extremely friendly. Nicole helped me get back in line with my insurance and got me a much better rate than what I'd previously received. Nicole performed her work quickly and was very patient with me. Nicole provided me with A-grade service. I'm very grateful!
I will work with them again in the nearshortly
I was searching for a new policy when I discovered InsuranceHub. I contacted them and was able to speak to a natural person; there was no prerecorded message that promised to reach me on a "later date." I was extremely pleased with Grant and his expertise in small-business insurance. He helped me navigate the entire procedure and was extremely efficient and patient. I will work with them again in the nearshortly
I didn't have to miss any charges
I didn't know my insurance was set to end, so Jourdan called me to assist me in making the payment. She checked that my email address and address were correct and offered to sign me up for EFT to ensure I didn't have to miss any charges. Thank you, Jourdan!
The firm provided excellent service
The firm provided excellent service when I required an insurance certificate fast. George was right about what I needed, and I could get the documents without delay. George and his team made my life a lot simpler. Thank you very much. Thank you.
I have been experiencing terrible customer service
Since my agent quit the company for the last four months, I have been experiencing terrible customer service. They call to ask me how I'm doing. My insurance requests and requests for changes or new products have not been attended to for the past 4 to 5 months—Poor customer service. People aren't sure of what they're doing. I had three different people contact me, with no response. None of them were able to perform simple tasks. They aren't interested in you. This is the way it happens when businesses grow. They will only be concerned with new customers. Avoid these people. I am currently trying to find an alternative agency.
She certainly did not disappoint me.
Wonderful company!!! I would recommend Melissa Harrison; she's been excellent in finding the most suitable options for me even after I received a poor renewal from the previous company. Melissa Harrison was very professional and quick to respond to my requests. Melissa advised me to trust her, so I didn't hesitate. I trusted my company in her care, and she certainly did not disappoint me. I love my new agent, Melissa Harrison!
The team here is incredibly polite and friendly
The team here is incredibly polite and friendly. But Cre Curry is a fantastic insurance agent. Not just is she extremely well-informed about our needs, but she also exceeds our expectations. In addition, she provides the highest level of customer service and offers policies to meet our budget.
I would strongly recommend their services!
Our company has enjoyed being a part of the Insurance Hub, especially with our agent Lauren. There are a lot of moving parts, and Lauren has been able to assist us in bettunderstandingand them. A great insurance company. I would strongly recommend their services!
Outstanding service he provides to his clients.
I highly recommend Damarious Thornton's outstanding service he provides to his clients. He represents the highest level of professionalism and sincere concern. It is an honor to be a part of this business due to him.InsuranceHub is exceptionally fortunate to have Damarious Thornton as an agent. He is undoubtedly an agent of 5 stars. So I rate Damarious 10/10.
After following up with customer care, no response, not even a polite follow-up.
Most likely a waste of your time. I've tried twice. Once after 20 minutes with Jessica, who promised me an email or phone call. Nada!!! After following up with customer care, no response, not even a polite follow-up. After that, I tried a third time with Tara. I was again reassured that Nationwide was the best choice for me. Would be back. Nada was still waiting. DON'T WASTE YOUR TIME
Poor customer service
Poor customer service. As an agent, you'd believe you had the best interests in their mind. My insurance was not renewed, and they did not inform me until after 22 days. Nationwide stated that a letter was sent to them regarding it. I have tried calling their customer service, and no one is on the phone. If you select New Business, they will call you back. !!!! It seems like that's all the calls they'd like to receive. It's a mystery.
I'm trying to resolve the problems.
I tried to put all my insurance in one place for six properties. It was a bit of an issue, to be honest. Although the rates were cheaper, they didn't have a way to inform the mortgage companies, and so the majority of members of the insurance company purchased duplicate insurance, which cost me a little bit. A few months later, I'm trying to resolve the problems.
I was able to file multiple medical claims.
Following a recent hospitalization, I was able to file multiple medical claims. Nancy Plaisted was extremely accommodating to me, exactly like she had been previously. She was able to help me with my queries and aid me in knowing my insurance. Knowing that I can count on Nancy with the Insurance Hub to assist me and answer my questions gives me a calm mind! Thank you very much for all your help!
Comprehend the insurance requirements of our company.
We enjoyed a significant interaction with Lauren as well as Jessica from InsuranceHub. Lauren was able to ask the appropriate questions to help her comprehend the insurance requirements of our company. She was able to find the proper insurance for our buildings at a cost that was extremely affordable. She is always diligent and quick in getting back to us.
We aren't able to resolve the issue.
My company is waiting for compensation for the loss of wages, medical expenses, and tow charges because of Insurance Hub's negligence. We paid the initial sum of 11k to secure coverage and found out that our equipment wasn't covered as a breach in insurance coverage after our driver was stopped and given a citation for not having insurance. My trailer and truck were torn. The issue has been going on for over 90 days, and we aren't able to resolve the issue.
I will happily recommend your services to friends and family.
Such it was an excellent encounter working alongside Noelle Dunn and the team. I was looking to find insurance for my Trucking business which was a good idea. Noelle was able to get me the insurance I needed at a very affordable price! She's also accommodating and professional! Thank you, Noelle. I will happily recommend your services to friends and family.
When they were quoting a policy
When they were quoting a policy, they could be pretty infuriating. After the policy has been put in place, they're not responsive. I've sent emails requesting changes... NO RESPONSE FROM TWO DIFFERENT EMPLOYEES. I've asked for a form I need urgently and have received NO response from two different employees. I'll call the insurance company directly and make the required steps to switch to another agency. Beware of this company like you would a rat and choose a business that will value your business and will earn it. I'm sure I'll.
We are happier in other places.
We had to endure three years of incompetence within this organization. Monica Lott is non-responsive, doesn't follow through, and has caused us to pay hundreds of dollars worth of unneeded commercial insurance for automobiles. We've finally got done with this company, and we are happier in other places. We also save $20,00 per year.
Beware of this business
Beware of this business. They're great at trying to gain your business, but once you're in, do not demand that they change your policy. I've had contact with Chantel, and her assistant Monica who's communication is abysmal. They don't even respond to your calls or respond to your call when you leave a voice message. This isn't the way to treatreatclients, particularly when you are paying more than $2000 to insure!
We have a lot to do in our lives and business.
This review is written for Monica Lott, director of Transportation. Poor communication, not being accountable for their customers' needs, not motivation, Lack of support, and acceptance circumstances. All employees are helpful and provide excellent service. The InsuranceHub business needs to eliminate her from her job. Hire someone who understands how they operate and what they must perform in this field. Monica Lott is not a person who can take on this job and position. She's lazy and talks about excuses for her work and a plethora of emails. If you're unable to manage this pressure and multitasking of your job, then work elsewhere. Please don't waste my time and others' time. We have a lot to do in our lives and business. Remove Monica Lott from her position !!!!!!!! She's not worthy of this job. Thank you
Robyn Roberts from Insurance Hub was fantastic.
Robyn Roberts from Insurance Hub was fantastic. She was knowledgeable and attentive. She helped me set up my new policy before she went away on vacation. She took time off to get in touch with me to check that everything went smoothly. I was delighted and impressed by her professionalism. Thanks, Robyn.
My experience was great.
We were moving from the state and required the new homeowner's policy to cover the closing. A representative contacted me a few minutes after my inquiry to get a quote. She explained the different options, and we received our policy the next day. She was efficient, knowledgeable, and extremely accommodating. My experience was great.
I was delighted!
I called Nationwide today after I logged onto the website to check out my new auto insurance ID cards. I was surprised to find a recent price listed; however, the ID card details were inaccurate. When I phoned, Nationwide Mike was the person who assisted me. He was attentive and worked with me on the phone to solve the problem. He sent me new ID cards by email and provided the follow-up information I asked for. I was delighted! I appreciated the urgency! I'll contact Nationwide to search for ID cards on their website.
She's been a joy for me to collaborate with.
I've been trying to resolve a concern regarding our insurance policy for our home for eight months. Although the issue should have been resolved much quicker, Lynn Day assisted me throughout the process. She followed up by calling me and my lender (this is not something I've ever experienced previously, and usually, I need to follow up with businesses). Even though we thought all was done, Lynn made herself available to help me. She's been a joy for me to collaborate with.
Bryan Pietras was very helpful
It took me a couple of attempts to obtain the required documents, but after speaking to Bryan, he was able to take charge of my need immediately and kept in touch with me to confirm that everything was completed. Thank you, Bryan!
It was the worst experience
I had a conversation with Jamyra. She provided me with a quote for homeowner insurance at a single price and then said it was accepted after nearly seven days of sending emails and messages. I finally got a call, and the price was raised by almost 3000.00. It was the worst experience I've experienced.
It's been an issue
It's been an issue, to be honest. It was a challenge to bring all my insurance in one place for six homes. Even though the rates were cheaper, they didn't have a way to inform the mortgage companies. As a result, several members of the insurance company bought additional insurance, which cost me a little bit. After a few months, it's still difficult to sort out the problems.
I am highly disappointed
I am highly disappointed by this company's lies after lie. I began with one insurance that was not sufficient to be used for my business. Afterward, I was informed by the insurance Hub that I'd receive an amount of money back and that we could go towards the following insurance provider with their offer of insurance comparable to my needs. It's been more than two months, and I discovered that I had been covered by the new and the old insurance. Then when I called to inquire about clarity, nobody could figure out which, giving me the most fierce tour by progressive. I was told my new insurance would not fit with them.
I was then given three different calls that they were going to end my policy. I spoke to them two weeks later to find out it's still in effect, and I am still owing on the first policy, and the second, I cannot receive the refund they claimed to have done. I wouldn't use progressive or the insurance hub because of the lack of communication. I don't care who's sick or what it is because, in the end, I'll not be the sole one who loses. I am the proprietor of auto smart customs. Collaborate with them if you're looking for an excellent method to avoid debt. You will be regretted every day.
Is a scam.
Robyn Roberts was charming to work with. However, the communication was not there, and I lost 5k. I then told them the hands were tied. is a scam. I have not had any issues with the price.
I've been with this company for a long time and have been a loyal customer for several years. I trust this firm to provide me with the best rates for each of my properties. I am now unsure whether I was paying too much for my policies. The main issue I encountered recently was when my insurance was due for renewal. Due to one particular ticket, it nearly tripled in value from Nationwide Insurance. The problem was that when the revival was in process, it was not caught that my premium had increased by a third. I've since canceled all my insurance policies and am saving cash on all my insurance, like my automobile.
There's no response when I phone
The first time I was to be onboarded, my experience was excellent. After my onboarding, the agent, Mike, did not respond to my messages. I then realized that Lisa was taking control of my account. My letters were unanswered, and I'd have repeatedly called to receive a response. My agent at present is Chantell. I sent multiple emails, but no response. There's no response when I phone. Then when I contacted her, she told me she was working on it. If I could not give zero stars, I would. The company seems to only take care of getting you signed up. Once you've signed up, you're on your own!
The company is fraudulent and non-professional .
Communication has been a nightmare. I specifically requested them to stop. I don't hear back for two days when I reply to emails. Becki has been purposefully ignoring my emails. The insurance company for my home has paid them for a renewal application they sent me, even though I had told them to stop. The company is fraudulent and non-professional.
Helpful and understanding of my immediate needs
Insurance Hub, in general, is aware of its clients ' needs and will do whatever it takes to ensure that customers are handled well. The person who answered my call, Heather Knight, was helpful and understanding of my immediate needs. She was kind enough to chat to cheer me up. She could get in touch with the insurance representative directly, so I didn't need to.
Our agent Tyler was outstanding and helped us obtain insurance
Get! Our agent Tyler was outstanding and helped us obtain insurance. He was diligent in getting us the best price possible. They did a fantastic job and were on top of it each time. Excellent customer service done right! We highly recommend this business to anyone.
I would highly recommend
I was pleased to work with Becki on our auto and home insurance package. She was awe-inspiring in obtaining the most suitable coverage at the lowest price. She was able to get us quotes within a short period. I would highly recommend her to anyone with insurance requirements! One satisfied customer!
He's did not answer the phone.
Once my contract ends with your company, I'll seek a different company. Mike McLeod was my agent at the beginning of my attempts to establish my business. Since he's gotten my business, he's did not answer the phone.
Mike was very accommodating and helpful
Mike was accommodating. He was able to get me estimates in a short time and was there at the time I needed. I will be recommending him to my colleagues working in the field! Thank you, Mike, and thank you, Insurancehub.
Mike McLeod and Insurancehub were fantastic
Mike McLeod and Insurancehub were fantastic. They were extremely accommodating and could assist me in getting my business off the ground even when I thought there was no way to get it off the ground. Thank you immensely for your help, Mike, along with Insurancehub. I will be sending my family and other people your way.
In fact I'm forever thankful
Rani Agent Rani does more than her clients. Her efforts to make sure my charge of my insurance policy will never be missed by me.
I'm forever thankful. Her phone call stopped an error that could have caused additional stress and heartburn. If more agents shared her passion and commitment, the world could be better.
Salima Baloch as well as The Insurance Hub
Salima Baloch and The Insurance Hub team have been fantastic for our non-profit organization to collaborate with regarding general liability and commercial auto insurance. Salima is accessible and has responded quickly to my inquiries and needs.
I've had the pleasure to be a part of the Auto-Owners community.
I've had the pleasure of being a part of the Auto-Owners community. I am awed by the client service and the convenience of having my concerns dealt with promptly. Becky is by far my favorite representative!
This is a message to her as she tackles issues with professionalism and with a smile on her face every time I have a conversation with her. Consider her for a raise. She is deserving! Keep up the fantastic work you are doing, as it's so meaningful, and I value it more than you realize.