22 Reviews
22 Reviews
Rating (3.3)
1 Star
2 Star
3 Star
4 Star
5 Star


Is BetterLegal legit?

BetterLegal has 22 reviews on, with an average rating of 3.3 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.

How to reach BetterLegal customer care?

You can contact BetterLegal customer care via email at [email protected] or by calling them at 5129692339

Where is BetterLegal located?

BetterLegal is located at address 1003 Rio Grande Street, Austin, TX 78701, United States.

22 Reviews on BetterLegal

  1. Dionne Peters
    1 rating

    Frustrating Journey with BetterLegal - A Cautionary Tale for LLC Formation

    Nov 12, 2023

    I invested $365 to initiate the process of establishing an LLC and obtaining an EIN. However, despite waiting for over eight months, I have not received any updates. Regrettably, my attempts to reach BetterLegal via email have gone unanswered. This experience has not only resulted in a significant loss of time but has also proven to be a substantial financial setback.

    The functionality of my LLC is severely compromised without the crucial EIN. Despite my initial expectations, the lack of responsiveness and progress has been frustrating and disappointing. Given my challenges, I would strongly advise against choosing BetterLegal for your business needs. Undoubtedly, more reliable and efficient services are available, and I encourage you to explore alternative options to save yourself from the inconvenience and financial loss I've experienced.

  2. Jamie Scott
    3 rating

    They were swift and efficient

    Jun 9, 2023

    There is a constant issue when trying to contact them. They were swift and efficient (same-day) regarding the application process. Also, they faxed our EIN request to the extent I can tell. But their site has a lot of issues and is in absolute chaos. I had problems with login (right now it gives the error `Sorry, your login session has changed/expired... please try again`) and password reset (the password reset link had double app2.app2.betterlegal in the beginning so it did not work but worked after I removed the first app2.). They're still working on it, and it's not finished. I noticed that I saw a few links and utilities the first time I signed in no longer work. The most important thing is that they do not reply to your messages. They must have sent me 4-5 emails to fill in the. It could be that I sent not the correct email for my issue in particular. However, they failed to forward it to the right one. The contact us on their website doesn't seem to work for my situation.

  3. Chumin Campos
    5 rating

    Wonderful experience

    May 16, 2023

    Wonderful experience! I was amazed by how quickly the filing process was completed and how simple it was to provide all the necessary information. I've been worried about doing this for a long time, but BetterLegal has made it easy. Its price was comparable with other legal services and, sometimes, cheaper.

  4. Marisa Santoyo
    1 rating

    A challenging experience

    Apr 21, 2023

    At first, I believed I received excellent service, as I could obtain my documents in just a few days. The BIG problem was that, for reasons unknown, they could not supply me with an EIN but said there was an issue at the IRS. Then I was required to fill out an application and scan the form to forward it to the IRS. According to the IRS, the entire process could take a couple of weeks. The process has been going on for over a month since I received no EIN. I received a few responses in the last couple of weeks, confirming that the EIN would be forthcoming, but within the last couple of days, despite numerous messages, I've received no response. VERY DISAPPOINTED!!! This is a challenging experience because what they advertise on their site does not match what I've received thus far.

  5. Joseph Savino
    5 rating

    Extremely simple and effective

    Apr 18, 2023 helped me to be extremely simple and effective to begin my company. The form used for filing documents was clear and straightforward to fill in. The company does all the work of filing your paperwork for you. They ensure you've got all the documents required for the right organizations in an impressively short period. I was impressed by the speed of processing. Another benefit of using is that they will recommend other sites following the filing process that could be useful to start your enterprise.

  6. Lionel Penn
    4 rating

    I am delighted with their service

    Jan 18, 2023

    It was a pleasure working with the BetterLegal team was highly accommodating; they responded to my emails promptly and then called me to ask for clarifications. The whole process was easy; I had to give them the required information. Highly recommend them! I am delighted with their service.

  7. Brian Sephton
    4 rating

    There's nobody available to answer my phone

    Dec 6, 2022

    There's nobody available to answer my phone. They even did not provide me with a receipt for $599 to create LLC the next day. It's frustrating to find a number, but it is only an automated call.

  8. Steve Medlen
    1 rating

    The company made a mistake with my file type

    Dec 4, 2022

    The company made a mistake with my file type, leading me to contact customer service (which is basically ineffective). I got an answer in several hours, and they fixed the error. Their website promises a three-business-day turnaround on filings filed in Delaware. It took seven days to finish my application, and I am waiting for documents for my business or get login details for my company's registration on BetterLegal's website. I've called, emailed, and even used the chat option on their site, but with zero success in getting any response. They didn't meet their time-to-return policy, and I haven't received a reply from anyone. This is a huge disappointment considering I own a business to run but no legal framework or documentation for my company. I am held hostage by BetterLegal and will never again pay for any of their services. I strongly recommend any other to follow suit!

  9. Louise Gibbons
    5 rating

    BetterLegal also provided additional business-related resources for managing a business.

    Dec 2, 2022

    BetterLegal offered me the chance to establish my company promptly at a reasonable cost. They provided me with questions that other similar businesses didn't. BetterLegal also provided additional business-related resources for managing a business.

  10. Steve Wolstencroft
    2 rating

    I am very disappointed.

    Dec 1, 2022

    For the first time, I employed BetterLegal to apply for an LLC within Delaware. When I first filed, they claimed a return period of three business days. In the present review, they continue to state that you will receive documents within three days after filing. It's been over 20 days since I filed, and I haven't had my papers. I am sure BetterLegal, at a minimum, filed with the state. This is why I'm giving them two stars. However, they've been unable to fulfill their promise to deliver in 3 days. I'll have to purchase a new agent as I don't believe I'll ever get my documents. I am very disappointed.

  11. Joan Roberts
    4 rating

    I am pleased with the result

    Aug 17, 2022

    It was challenging to find contact information on the website. Go on the BBB website to find the contact information. The phone number was the wrong email did not work took over an entire week to make contact. After contact was established, things went well. The application for Texas LLC was submitted promptly. I am pleased with the result.

  12. Marvin Bomber
    4 rating

    I was disappointed that I didn't receive my initial choice of LLC name

    Aug 13, 2022

    The speed, service, and cost of BetterLegal received five stars. I was disappointed that I didn't receive my initial choice of LLC name. I'm sure that my initial intention was available. However, I feel it was a hold due to the SOS because I had a query about the name on another website. I selected BettterLegal because of the price. However, I believe I could not get on my initial request for a title. There should be an option for me to choose another name. However, BetterLegal did not offer this choice. When applying, there was a requirement for a second name, and all of it was acquired in an application.

  13. Richard Weaver
    4 rating

    BetterLegal helped make the beginning of an LLC easy

    Aug 12, 2022

    I had a wonderful time working BetterLegal to register the paperwork for my Pennsylvania LLC. I wanted to have everything completed quickly, and when my state was experiencing an unanticipated delay (over twenty days) in processing the paperwork, they informed me about it. They provided me with the option of canceling my order before the filing.

    The filing was submitted to the state the same day my order was made and kept me up to current on everything going on through texts, email, and telephone. My documents arrived by email after the state completed my application which allowed me to utilize the documents to establish a business bank account. The service is higher priced than what I'd prefer. However, I was pleased with the outcomes.

  14. William Sutherland
    4 rating

    Excellent service and quick

    Aug 9, 2022

    Excellent service and quick. I didn't rate it five stars because I thought I should have received a text message or some other way to inform me early in Advance that my initial decision was obvious. However, I received my application on the 3rd day of the week, not counting weekends or holidays. Thanks a million...

  15. Mike Arodak
    4 rating

    The process was very easy

    Aug 6, 2022

    The process was straightforward, except that I purchased an EIN alone, not knowing it was part of the cost. It could be easier to understand, and I think the price may be less for the entire service.

  16. Karen Baker
    4 rating

    They were quickly fixed

    Aug 1, 2022

    FAST and EASY!!! The only thing I had to work with was the design and layout. The website could be a bit smoother and user-friendly (UI/UX), and it is excellent not to type in the same data in various sections (check box for the same information previously ). Credit card information input was created using current techniques and had some issues, but they were quickly fixed.

  17. Bob Dulmaine
    1 rating

    Unacceptable experience with an easy

    Jul 28, 2022

    A bad experience. I filed a single-member LLC on the 2nd of January, but I haven't received the paperwork they promised to provide. They claimed they would have the EIN for your business. However, this was that's not the case with my situation. They advised me that you should contact them to get it myself...They have you set up with an agent registered that is affiliated with another agency and do not provide you access online to the dashboard, allowing you to view any correspondence from the agent.

    After filling out the EIN form and then faxing it in, they failed to give me an EIN confirmation letter for months after filing. They then told me I needed to get an additional one on my own, which was impossible. They "can not" do it, they claimed. (I am confused as to why I had to pay for this service when I needed to do everything. I believe this service is a fraud and not worth the cost or hassle, to be honest. The customer service isn't excellent. In fact, quite rude. They also take days at a stretch to reply to ticket requests.

  18. Susan Nieradko
    1 rating

    Chad and his staff were incompetent

    Jul 22, 2022

    Chad and his staff were incompetent and made a mess of our application, which led to problems. I wouldn't recommend them. I can't tell the distinction between their law firm and others. Please take a look at the reviews with negative comments, and they are detailed in the complaints. Also, it's odd that all reviews positive come from people who have no prior reviews. Terrible job!

  19. Douglas Cutlery
    1 rating

    Absolutely wouldn't recommend this service!

    Jul 20, 2022

    I absolutely wouldn't recommend this service! I had a problem completing my annual tax filing and had to keep looking to confirm whether it was completed, and the representative was unhelpful and rude! Don't invest your time or your money!

  20. Therese Heise
    4 rating

    I had a wonderful time working BetterLegal

    Jul 19, 2022

    I had a wonderful time working BetterLegal to register the paperwork for my Pennsylvania LLC. I wanted to complete the process quickly, and when my state experienced an unanticipated time delay (over twenty days) in processing, they let me know and offered me the chance to cancel the order before they had filed.

    They filed the paperwork to my state on the same day my order was placed and kept me current on everything that was happening via text texts, phone calls, and emails. The documents were delivered via email once the state had completed my application as well as I was then able to utilize them to create a company bank account. The service is higher priced than I'd like. However, I am happy with the outcomes.

  21. Kimberly Garza
    5 rating

    BetterLegal made it easy

    May 11, 2022

    BetterLegal made it easy, painless, and quick to start my business! If not days, I could have spent hours wracking my brain, wondering if I did it correctly or missed something.

    They kept me informed about the progress and quickly notified me when something needed fixing (see, I would have done it wrong, lol). They kept me informed and were there to help me when I needed it.

  22. Elaine Hochstrasser
    5 rating

    I was unsure where to begin

    May 3, 2022

    I didn't know where to begin. A friend suggested that I look into better legal. Their site helped me to understand what I needed. I had questions in the middle, so I stopped and sent them a chat message. I received a reply the next day, as it was shipped right before bedtime. I was able to take the information and proceed to complete the paperwork.

    Better legal kept me informed about everything and alerted me to any corrections. They corrected the errors and made sure that I was kept informed every step of the process. I would recommend them to anyone looking to form an LLC or a corporation. They have the knowledge and tools to do it quickly.

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About BetterLegal

BetterLegal offers LLC formation services across all 50 states. We offer everything that a customer requires to open a bank account and form a business instead of confusing customers with various services, which can lead to unnecessary research and confusion. Our turnaround times are faster than the average six weeks for our competitors.

1003 Rio Grande Street, Austin, TX 78701, United States