(2.4)
America First Moving Services Overview
⚠ Recently, we detected several fake reviews for this company and removed them. If additional suspicious reviews are discovered on this profile, we’ll remove those too.
Q&A
Is America First Moving Services legit?
America First Moving Services has 68 reviews on 99consumer.com, with an average rating of 2.4 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach America First Moving Services customer care?
You can contact America First Moving Services customer care via email at [email protected] or by calling them at 888 270 7875
Where is America First Moving Services located?
America First Moving Services is located at address 1525 NW 3rd St, Deerfield Beach, FL 33442, United States.
RUN AWAY!
RUN AWAY! All of these reviews are fake! They falsely claimed that we had our truck. They quoted us $5800 without seeing the inventory. I asked for an online video chat. I deposited $1800 based on that amount. Three days before the move, they made the video conference and changed the amount to $15,800. Then they had a deposit, and I was in desperate need of money, so I made an additional payment of $3500 and the help of a cheque (luckily, I could put a stop to this once it happened..)
In the next step, the Movers contacted me to make a schedule. They told me that they were loading the items onto their truck, ranking it off, and loading it onto another car (NOT the information they gave on the phone, we specifically inquired if the vehicle they were loading our possessions onto was the one they will be taking us to our new home, and they told us yes.)
The movers did not even arrive! After talking to Brandon, Jim, mason Cruz, and mason, they're all lying, and their strategy to get customers is to offer you a low price, so you pay the deposit, and then give you a price before the move. So you're looking for a bargain!
Hey there Sam, upon looking up your name I cannot locate your file. We would love the chance to go over everything with you and resolve any issues. Please call our support team at 754-333-2018 Thank you
Stay Awak
America First is run by the same people who ran the company "Homesafe Transit." They have been ripping people off across the country.
Hello John Doe,
It is obvious this is not your real name leaving no way for us to look into your account and see what has caused you leave false reviews. We are not related to the company "Homesafe Transit". We kindly ask for you to stop the defamation of our company. You've gone to several websites making these statements and never leave an actual name for reference.
Excellent moving company!
Excellent moving company! They were helpful and friendly. They also did not take longer than was necessary. They were swift in moving our belongings, and everything went smoothly. I appreciate your help!
The guys did an excellent job
The guys did an excellent job. They called over an hour ahead and were at the right time. They quickly moved and were careful to make sure that nothing was damaged. They are highly recommended.
I would recommend their services without reservation
The team was above and beyond accommodating. They handled my mother-in-law's possessions with respect and respect. They were friendly and efficient. I would recommend their services without reservation.
They showed up on time
I know in particular that they strive to please their clients. They showed up on time and gave nothing but excellent service from the time that the move began to a conclusion.
They were fantastic
The last time I moved, I attempted to do it alone, which was an absolute disaster. I broke many things, which was a disaster. Because of that, I decided to go with these guys, and they were fantastic.
They were quick in moving my things
They did not cause any damage and were quick to move my things. Both of them are incredibly sturdy. I was impressed by the Movers at their strength! Wow. I would recommend the guys to anyone.
RUN AWAY!
RUN AWAY! These are fake reviews! They made up stories about having our truck. They quoted us $5800 without showing the inventory. I requested video calls. I deposited $1800 based on that amount. They conducted a video conference three days before the move and changed the amount to $15,800. Then they had a deposit, and I was in desperate need of money, so I made an additional $3500 deposit and a check (luckily, I could put a stop to this once it happened..) The moving company called me to set up a time and told me that they were loading the items onto their truck, taking them off, and moving it onto a different truck (NOT the information they gave on the phone, we specifically inquired if the vehicle they're loading our stuff onto is the one they will be driving us to our new home, and they told us yes.) The movers did not show up! After speaking with Brandon, Jim, mason Cruz, and mason, they're all lying. Their method of gaining customers is to offer the price at a lower rate, which is why you have to pay the deposit, and then give you a price before you move, so you're looking for a bargain!
Hey there Angel, upon looking up your name I cannot locate your file. We would love the chance to go over everything with you and resolve any issues however it seems you and another person whom I cannot locate a file for are leaving the same review on several websites with different names. If you are in fact a real customer we would love to help you. Please call our support team at 754-333-2018 Thank you
T took me 30 minutes to get my money
I canceled the order less than 24 hours after booking the service, and the company has refused to offer me a refund, even though they sent me an email stating that my cancellation of order and refund would be processed. I haven't been able to get straight information, and their manager Brandon has been rude. This is the most unprofessional customer service. When I call, I am given the feckless treatment, and they demand that I be able to pay $1953.07. This is a lesson not to pay someone or a company you don't know via Zelle. The agreement says the order can be canceled within 24 hours for an unconditional refund. I've been waiting for over a week and no response. I was informed that the refund would be processed on the next billing day when I canceled my order. However, they do not know when it will happen. It took me 30 minutes to get my money, and I could not claim it back.
Hey Nathaniel, upon looking up your name I cannot locate your file, it is possible it was under another persons name? We would love the chance to go over everything with you and resolve any issues. Please call our support team at 754-333-2018 Thank you
My experience never arrives—inferior quality business
Better to relocate yourself. They will give you everything and take your money quickly. They then hire low-quality moving firms—the cost increases by 100 percent. Furniture is never delivered in time, or my experience never arrives—inferior quality business.
Ronald, we are so sorry to hear that was your moving experience. Our records do not indicate you were a customer with us. If you were please reach out to us at 754-333-2018 so we can review your file. It could be possible your move was under another name or perhaps another company with a similar name to ours. Either way give us a call to clarify and make things right for you! Thank you.
I was misquoted entirely on the cost and timeframes
I was misquoted entirely on the cost and timeframes. They outsourced to a horrible firm that cost them thousands more. I was referred to as a derogatory name by the Movers. I've had broken things and other things to put away. America First told me they were not responsible because they were moving the items, not them. The only thing I got back was an apology.
Hello Mikel, did you use another name on your account because we cannot locate your name in our records. If yes please call us at 754-333-2018. Our goal is to always make things right with our customers and would love the opportunity to do so with you.
Scam artist
2.160 dollars as a deposit. They didn't show up to take our belongings. We are still trying to retrieve our guarantee. Spare yourself money, time, heartache, frustration and. Hire a truck on your own and have local workers fill it up for you. We ended up doing this at the end of the day, and I'm sure I would have preferred that it wouldn't have cost us 2160 dollars to discover.
They are 100% fraudsters!
DO NOT DO IT! They are 100% fraudsters! They owe us nearly $1800! They won't pay, even though we have honored their agreement! There are so many people they've cheated over! Please don't hire them! You will be with a dry and high-cost job!
The cost for this service
The cost for this service was incredible, and the standard provided was top-notch. They did an excellent job on my furniture. James as well as Jacob, were tough men who were able to move my furniture quickly. Thanks a lot
The movers were great for me
The movers were great for me. Matt and James assisted my parents in relocating their entire belongings. My father, who isn't very cheerful, was highly pleased with the service, which is a good sign for this business. THANKS A LOT
Do not choose this if you are looking for a direct cost
Do not choose this if you are looking for a direct cost. First, the movers arrived tardy and didn't take the goods with care. I learned the price was $1500 more than the estimate for the eight additional small items. America First's staff America First was not helpful throughout the process of explaining the reason or refunding my money. I will never use this company again.
The most enjoyable experience
It was the most enjoyable experience I've ever had moving, and I've moved quite a few times. The team was fast, friendly, polite, and highly concerned regarding all my belongings.
They were incredibly efficient and friendly at both ends. I can't say enough about them. I would highly recommend the company to anybody. Five plus stars!