(2.4)
Q&A
Is 3 Step Divorce legit?
3 Step Divorce has 67 reviews on 99consumer.com, with an average rating of 2.4 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach 3 Step Divorce customer care?
You can contact 3 Step Divorce customer care via email at [email protected] or by calling them at 800 680 9052
Where is 3 Step Divorce located?
3 Step Divorce is located at address 1600 Lehigh Parkway East ste 1k, Allentown, PA 18103, United States.
The website is old, which could make it more accessible and easy to navigate
The website is old, which could make it more accessible and easy to navigate. Additionally, I'm facing an issue that I believe is a prevalent scenario and isn't addressed through the input of responses to my questions. My wife and I have two marital assets, and we manage the two properties differently, which is not a choice within the program.
Overall, the product is a good one with great intentions
Many of the answers did not reflect the correct answers in the documents created at the final. This became more difficult when I could not edit the necessary forms, requiring me to remove items and then manually highlight any changes. Additionally, there were a lot of mandatory fields that were not filled in. As well as the ones mentioned above, the guidelines were outdated and did not represent current practices for my particular state. Overall, the product is a good one with great intentions. However, I've wasted a lot of time and effort to verify the accuracy of this product.
They did issue me the money.
The forms aren't filled out on conditions, which means you must fill them out manually regardless of filling out the questionnaires. This is the reason I chose to use this service for me. It told me I didn't need to complete the forms alone! If you request a refund, you must wait for a refund via snail mail request to arrive before returning it to them. They did issue me the money.
It's simple, but it's also the largest fraud I've encountered
It's simple, but it's also the largest fraud I've encountered. The court will provide you with everything you require for free with easy and straightforward instructions. It's more costly to have the court auto-generate some blanks than to visit the court's website and pay less than you need to file. Please don't waste cash as I did.
They won't reveal it until they've got their credit card information and your details.
They ought to be embarrassed. I visit their website, and the first question I get is the state you reside in; I choose my form and go through several questions. Enter my credit card number and personal details. A message will appear telling me they're refusing to accept a new account from the state I live in. It is okay if they let you know this right away when selecting your state. They won't reveal it until they've got their credit card information and your details.
The forms were simple to fill in and quick
There's a ton of information about legal proceedings. I wasn't sure if $299 covered the program or the costs I needed to pay the courthouse. Perhaps I didn't go through it all. I'll return and reread it. I'm not sure if I need to pay an office clerk. The forms were simple to fill in and quick.
A complete waste of time and money!
They asked for three signatures. We were given a book full of paper to fill in. We returned it for a refund but received no reply within a month or so. Then, we emailed asking about the situation and to inform us that something was not happening, and we hadn't heard anything. A complete waste of time and money! They offered a simple and easy divorce, but now we are sitting in a courtroom in limbo.
The experience was still frustrating and inconvenient.
3StepDivorce was easy to use and provided helpful explanations for each question, but unfortunately, the service was unsuccessful in securing my divorce. The lengthy paperwork and filing fee were a waste of time and money, and I had to hire a lawyer to complete the process. Although the company did issue a refund when the court rejected the paperwork, the experience was still frustrating and inconvenient.
I signed up for this service without realizing I was paying for documents
I signed up for this service without realizing I was paying for documents. There is no option to cancel the service or get the money back without printing all the documents and declaring your divorce. I chose this service because I believe it will be fast, but it isn't the best option. Read the fine print before you pay. The customer service representatives are unhelpful and do not assist—a waste of $360.
Save your money and look for a better option.
I was misled by the advertising for 3StepDivorce and ended up extremely disappointed with the service. The process was not as simple as promised and required much time and effort. The company's customer service was poor and unresponsive, and I was ultimately left to figure things out independently. Save your money and look for a better option.
The paperwork that requires my spouse's signature is not correct
The paperwork that requires my spouse's signature is not correct. The fee for this service must be limited to documents about my divorce. It's not the case. The business doesn't list the copies I require, and all documents are provided for all divorces. It's not the documents I purchased. It's not what I need.
My experience ultimately ended in disappointment
I was initially impressed with the convenience and cost-effectiveness of 3StepDivorce, but my experience ultimately ended in disappointment. Despite following the instructions and paying the filing fee, the court rejected my divorce paperwork. I was forced to hire a lawyer to complete the process, which was much more expensive than 3StepDivorce.
There are plenty of questions, but it's understandable why
There are plenty of questions, but it's understandable why. I'm a bit annoyed having to file all papers with the court myself. I thought that they would handle them for me. It's 300.00 to fill out forms, and then you have to make the filing yourself with the court. Knowing the fee before making a payment and signing up would be helpful.
It's more of them providing you with the equipment and documents
When I purchased this site, I did not know there were things I had to perform in person. I thought it was 100% percent online. It's more of them providing you with the equipment and documents, and you work it out yourself. I am trying to figure out the procedure now and will see if the instructions are clear and easy to follow.
We thank you very much for your reimbursement
I attempted to file the forms which were submitted. The State of VA refused to accept all of the documents. I was dumb enough to make a payment that was rejected three times by the firm. I was forced to obtain an attorney. 3step was in collections. It was so disappointing! To the company, thank you for the speedy response. It was for an uncontested divorce without children's support, property, or maintenance. We thank you very much for your reimbursement.
There is no need to include all marital assets or custody
It was all a bit confusing at the beginning, do not fall for the trap I was! I thought all documents and paperwork would get completed in conjunction with the amount charged. However, it's not. There is no need to include all marital assets or custody. It is also impossible to change the form of paperwork into a simple divorce. If you'd like to file on your own, use the county website for your county and follow the steps and forms cost-free since they charge an extra fee to file for the county you reside in.
We do not suggest
We do not suggest. They also offered printing for free and mail service to those with no printer. When I asked for the service they provided, they said they were backed up and could take up to a month. I was in awe and asked for a refund, which they declined. The company is a joke and doesn't adhere to its commitment.