(1.5)
Q&A
Is Jewlr legit?
Jewlr has 12 reviews on 99consumer.com, with an average rating of 1.5 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Jewlr customer care?
You can contact Jewlr customer care via email at [email protected] or by calling them at 866 610 8482
Where is Jewlr located?
Jewlr is located at address Canada.
Very Dissatisfied With High Priced
My husband delivered me the dream catcher necklace for my birthday. This fee him £380.00 as it's miles white gold and I selected three beginning stones for my sons to feature to the appeal. He additionally paid extra for an extended chain and became very very dissatisfied with the high priced buy.
Yes it looks pleasant however now not worth the £380.00 and I could hate to see the chain with no greater links because it's like a choker now on me. To study this chain it looks like it is worth £a hundred.00 regrettably. We might not be had once more by web sites that bombard Facebook or different on line social websites. We learnt the difficult manner.
Overpriced Rings With Poor Quality
My boyfriend wanted to get me something great for our one year anniversary and I nudged him in the direction of this website online after seeing the overpriced jewelry he turned into seeing on different website; nicely, I remorse it. My first ring was silver and it were given tarnished within a week, regardless of what I did to clean it, it stayed the equal.
After a 12 months and a few trade the prong that became conserving the stone broke and it'd get stuck on every single component. He were given me another ring this week from Jewlr (this time white gold) and the prongs aren't set efficaciously, I placed it on perhaps an hour ago and it has already pulled out my hair and gotten stuck on my shirt, however my fiance already cut the "returnable string" off. Also to note, the white gold ring is almost half of the width of the silver ring, but it changed into three times the fee.
Terrible Customer Service
Terrible customer support and borderline fraud. I sold my daughter a custom call necklace (and I also sold my wife every other necklace), and the necklace seemed less-than-long lasting. Sure sufficient, it snapped while my daughter changed into carrying it in the course of everyday normal use. My daughter turned into crying and sad for days, and I wrote to Jewlr to request they repair or replace it since it snapped.
Not most effective did they declare it wasn't their fault, they supplied to have me purchase a brand new one with a nominal bargain off of full fee. I bought high priced necklaces from them, and they might not make things proper when one of the necklaces snapped while my daughter changed into walking round with it on. Terrible. Jewlr isn't always a reputable business enterprise - client beware.
Delayed Replacement
My companion had a tungsten ring 6 months in the past and it is split and chipped with out motive! My partner appears after his matters and hardly ever wears this ring. Maybe whilst we cross for meals or a unique event. Tungsten is known for its strength and yes I understand not indestructible. The ring has big sentimental value and is looked after flawlessly.
I admire you have got humans that omit use items but you can't placed all and sundry in that identical category so turned into annoyed at having to pay for a alternative. Human errors, mistakes and product faults are past manipulate. I judge a employer on how they rectify the problem and their communique and customer support.Thankfully they're working on a alternative and shipping in as quickly as viable to get a new one.
Stressful Experience!
I even have spend and paid over £500 for my jewlerry however the Customer carrier is teribble. I positioned an order at the Southall branch. I were seeking to get in contact for over a week now. Contacted them via whats app, instagram and known as 2 distinctive numbers however have had no response. Clearly simply disturbing revel in! I notion it become so high-quality, but now garbage. Customer offerings simply desired to promote me any other. Avoid.
Verbal Harassment All Time
I used to paintings for Jewlr. Let me start with Jewlr’s products. Everything is produced with the bottom quality gold and gem stones. On the website, the renders look exceptional, but the product you receive seems not anything just like the renders at the internet site.
The quality and craftsmanship of the product are not true. Let’s set aside the products. The work environment at Jewlr may be very toxic and unethical. Employees are subjected to sexual and verbal harassment all the time. I especially advocate spending your cash some place else.
Absolutely Ridiculous and Unacceptable
The ring came as you would expect as well as beautiful. It's easy to market rings on the internet with an income. Customer service was a joke. They won't even make a fuss about you (I could say that even more than in the event that Trustpilot permitted) Even when you're spending thousands of pounds and shipping with Royal Mail's terrible old-fashioned tracking service, which doesn't offer any update while the package is on the way to you. They don't even offer an estimated date for delivery! Just an estimate! Absolute absurd and unacceptable.
The customer experience when placing orders on their website, interestingly enough, is great and they've clearly invested the effort into making their customers happy with their experience. They clearly ran out of money for creating a good customer service department.
Very Dissatisfied Customer
It was a complete disappointment. The necklace arrived the 16th of July, seven days later than the date stated. Quality of necklace subpar. The gold chain is thin fragile, thin and weak. It was is not good value is not as a representative of the item advertised. For added insult, the paid-for the free silver necklace was not provided. Will I ever recommend Jewlr in the future, no will I recommend them to others, not even once, and I will discuss my experience with others is absolutely Yes. Very disappointed client.
Horrible Quality
An awful company. I was very disappointed. Poor finishing and extremely fragile for high-end cost. I will not purchase from them again. I bought the gold locket that included inscriptions and pictures added, however the product did not arrive with low-quality. It's a bargain, and the necklace was thin and fragile. It was a small locket. Do not buy anything from the seller, it's expensive and poor quality. AVOID PURCHASING ANYTHING FROM THESE CROOKS! I would highly suggest spending the money elsewhere.
Nonexistent Customer Service and Quality Issues
CUSTOMER SERVICE IS NON EXISTENT. My necklace was damaged and I was required to pay for repair outside of warranty. They charge you for return postage as well! After they fixed it, the necklace, it was shorter.
I complained and they replied that it was what you had initially ordered. I stated that was impossible, and they proved it by taking photos. was very different. It was necessary to create completely new. After purchasing such as a locket, the latch broke and was unable to be replaced. I paid for pictures to be put in, but this was an additional cost. I were then blaming me for the way I'd put the pictures in.
I was able to return the photos (paying the postage) and have now received the money back, however this has been a saga. When I ask to speak to the manager, and to complain, the request is not taken seriously and there are no complains are not addressed.
My necklace that I bought originally been snapped a second time (poor quality) so I'm drawing a line, and will never use them for the next time. The company didn't offer me any kind of compensation. In all of this, my grandparents were both dead and I had bought the locket with the money they had given me. I told them about this, however they turned a blind eye. They showed no mercy and arrogance.
Disappointing Experience with Jewlr - Unfulfilled Refund Commitment
Dreadful experience with this company. I ordered a bracelet advertised as 6.5 inches, but it arrived significantly shorter at 4.5 inches. Upon contacting Jewlr to arrange a refund, I received written assurance that they would provide a full refund for the item and reimburse my delivery cost to return it. Unfortunately, they failed to honor their commitment regarding the postage refund. While it may be a relatively small amount, just under $20, the principle matters.
Despite reaching out to customer service, I was met with a frustrating lack of comprehension regarding the error, which was clearly on their end and not mine. If I could give them zero stars in a review, I would—my advice: steer clear of this company.
I bought a ring for my family purchased from Jewlr.
I bought a ring for my family purchased from Jewlr. The price was PS225 with a discount of 10, and it was delivered a week after; the stones were meant to be 2.5mm, but they're half the size. The silver band is thin and of inferior quality. I am very disappointed. I bought a ring from them a time ago that was beautiful. However, the one I received looks like it was made from a Christmas cracker. Quality has gone to the bottom.