12 Reviews
12 Reviews
Rating (1.5)
1 Star
2 Star
3 Star
4 Star
5 Star


Is Jewlr legit?

Jewlr has 12 reviews on, with an average rating of 1.5 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.

How to reach Jewlr customer care?

You can contact Jewlr customer care via email at [email protected] or by calling them at 866 610 8482

Where is Jewlr located?

Jewlr is located at address Canada.

12 Reviews on Jewlr

  1. Michele
    2 rating

    Very Dissatisfied With High Priced

    Mar 11, 2024

    My husband delivered me the dream catcher necklace for my birthday. This fee him £380.00 as it's miles white gold and I selected three beginning stones for my sons to feature to the appeal. He additionally paid extra for an extended chain and became very very dissatisfied with the high priced buy.

    Yes it looks pleasant however now not worth the £380.00 and I could hate to see the chain with no greater links because it's like a choker now on me. To study this chain it looks like it is worth £a hundred.00 regrettably. We might not be had once more by web sites that bombard Facebook or different on line social websites. We learnt the difficult manner.

  2. Isabel
    2 rating

    Overpriced Rings With Poor Quality

    Mar 11, 2024

    My boyfriend wanted to get me something great for our one year anniversary and I nudged him in the direction of this website online after seeing the overpriced jewelry he turned into seeing on different website; nicely, I remorse it. My first ring was silver and it were given tarnished within a week, regardless of what I did to clean it, it stayed the equal.

    After a 12 months and a few trade the prong that became conserving the stone broke and it'd get stuck on every single component. He were given me another ring this week from Jewlr (this time white gold) and the prongs aren't set efficaciously, I placed it on perhaps an hour ago and it has already pulled out my hair and gotten stuck on my shirt, however my fiance already cut the "returnable string" off. Also to note, the white gold ring is almost half of the width of the silver ring, but it changed into three times the fee.

  3. Vasant Narayan
    1 rating

    Terrible Customer Service

    Mar 11, 2024

    Terrible customer support and borderline fraud. I sold my daughter a custom call necklace (and I also sold my wife every other necklace), and the necklace seemed less-than-long lasting. Sure sufficient, it snapped while my daughter changed into carrying it in the course of everyday normal use. My daughter turned into crying and sad for days, and I wrote to Jewlr to request they repair or replace it since it snapped.

    Not most effective did they declare it wasn't their fault, they supplied to have me purchase a brand new one with a nominal bargain off of full fee. I bought high priced necklaces from them, and they might not make things proper when one of the necklaces snapped while my daughter changed into walking round with it on. Terrible. Jewlr isn't always a reputable business enterprise - client beware.

  4. Amy Dawson
    3 rating

    Delayed Replacement

    Feb 14, 2024

    My companion had a tungsten ring 6 months in the past and it is split and chipped with out motive! My partner appears after his matters and hardly ever wears this ring. Maybe whilst we cross for meals or a unique event. Tungsten is known for its strength and yes I understand not indestructible. The ring has big sentimental value and is looked after flawlessly.

    I admire you have got humans that omit use items but you can't placed all and sundry in that identical category so turned into annoyed at having to pay for a alternative. Human errors, mistakes and product faults are past manipulate. I judge a employer on how they rectify the problem and their communique and customer support.Thankfully they're working on a alternative and shipping in as quickly as viable to get a new one.

  5. Farah Ali
    2 rating

    Stressful Experience!

    Feb 14, 2024

    I even have spend and paid over £500 for my jewlerry however the Customer carrier is teribble. I positioned an order at the Southall branch. I were seeking to get in contact for over a week now. Contacted them via whats app, instagram and known as 2 distinctive numbers however have had no response. Clearly simply disturbing revel in! I notion it become so high-quality, but now garbage. Customer offerings simply desired to promote me any other. Avoid.

  6. Kimberly
    1 rating

    Verbal Harassment All Time

    Feb 14, 2024

    I used to paintings for Jewlr. Let me start with Jewlr’s products. Everything is produced with the bottom quality gold and gem stones. On the website, the renders look exceptional, but the product you receive seems not anything just like the renders at the internet site.

    The quality and craftsmanship of the product are not true. Let’s set aside the products. The work environment at Jewlr may be very toxic and unethical. Employees are subjected to sexual and verbal harassment all the time. I especially advocate spending your cash some place else.

  7. Luke Wheeler
    1 rating

    Absolutely Ridiculous and Unacceptable

    Jan 21, 2024

    The ring came as you would expect as well as beautiful. It's easy to market rings on the internet with an income. Customer service was a joke. They won't even make a fuss about you (I could say that even more than in the event that Trustpilot permitted) Even when you're spending thousands of pounds and shipping with Royal Mail's terrible old-fashioned tracking service, which doesn't offer any update while the package is on the way to you. They don't even offer an estimated date for delivery! Just an estimate! Absolute absurd and unacceptable.

    The customer experience when placing orders on their website, interestingly enough, is great and they've clearly invested the effort into making their customers happy with their experience. They clearly ran out of money for creating a good customer service department.

  8. Michael
    2 rating

    Very Dissatisfied Customer

    Jan 21, 2024

    It was a complete disappointment. The necklace arrived the 16th of July, seven days later than the date stated. Quality of necklace subpar. The gold chain is thin fragile, thin and weak. It was is not good value is not as a representative of the item advertised. For added insult, the paid-for the free silver necklace was not provided. Will I ever recommend Jewlr in the future, no will I recommend them to others, not even once, and I will discuss my experience with others is absolutely Yes. Very disappointed client.

  9. K. Sutherland
    1 rating

    Horrible Quality

    Jan 21, 2024

    An awful company. I was very disappointed. Poor finishing and extremely fragile for high-end cost. I will not purchase from them again. I bought the gold locket that included inscriptions and pictures added, however the product did not arrive with low-quality. It's a bargain, and the necklace was thin and fragile. It was a small locket. Do not buy anything from the seller, it's expensive and poor quality. AVOID PURCHASING ANYTHING FROM THESE CROOKS! I would highly suggest spending the money elsewhere.

  10. Emma Sanderson
    1 rating

    Nonexistent Customer Service and Quality Issues

    Dec 19, 2023

    CUSTOMER SERVICE IS NON EXISTENT. My necklace was damaged and I was required to pay for repair outside of warranty. They charge you for return postage as well! After they fixed it, the necklace, it was shorter.

    I complained and they replied that it was what you had initially ordered. I stated that was impossible, and they proved it by taking photos. was very different. It was necessary to create completely new. After purchasing such as a locket, the latch broke and was unable to be replaced. I paid for pictures to be put in, but this was an additional cost. I were then blaming me for the way I'd put the pictures in.

    I was able to return the photos (paying the postage) and have now received the money back, however this has been a saga. When I ask to speak to the manager, and to complain, the request is not taken seriously and there are no complains are not addressed.

    My necklace that I bought originally been snapped a second time (poor quality) so I'm drawing a line, and will never use them for the next time. The company didn't offer me any kind of compensation. In all of this, my grandparents were both dead and I had bought the locket with the money they had given me. I told them about this, however they turned a blind eye. They showed no mercy and arrogance.

  11. Jamie
    1 rating

    Disappointing Experience with Jewlr - Unfulfilled Refund Commitment

    Nov 18, 2023

    Dreadful experience with this company. I ordered a bracelet advertised as 6.5 inches, but it arrived significantly shorter at 4.5 inches. Upon contacting Jewlr to arrange a refund, I received written assurance that they would provide a full refund for the item and reimburse my delivery cost to return it. Unfortunately, they failed to honor their commitment regarding the postage refund. While it may be a relatively small amount, just under $20, the principle matters.

    Despite reaching out to customer service, I was met with a frustrating lack of comprehension regarding the error, which was clearly on their end and not mine. If I could give them zero stars in a review, I would—my advice: steer clear of this company.

  12. Alice Barrott
    1 rating

    I bought a ring for my family purchased from Jewlr.

    Jun 26, 2023

    I bought a ring for my family purchased from Jewlr. The price was PS225 with a discount of 10, and it was delivered a week after; the stones were meant to be 2.5mm, but they're half the size. The silver band is thin and of inferior quality. I am very disappointed. I bought a ring from them a time ago that was beautiful. However, the one I received looks like it was made from a Christmas cracker. Quality has gone to the bottom.

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About Jewlr

Jewlr is a unique online jewelry company founded in 2009 by software engineers, designers, and jewelers. The company was born out of a desire to overcome the challenges often associated with traditional jewelry shopping, such as pushy salespeople, limited options, and high prices. Jewlr offers a unique online experience, enabling customers to choose, personalize, and customize jewelry items. Jewlr operates on a mission to provide a seamless online jewelry-buying experience that is quick, straightforward, affordable, and enjoyable. By manufacturing the jewelry in-house and selling directly online, Jewlr can offer lower prices than traditional retail. The company maintains no inventory, meaning each piece of jewelry is custom-made for the individual customer within a few days. All of Jewlr's products are made in the company's North American facilities, ensuring control over quality and the ethical sourcing of materials. Customers can select from various solid precious metals and genuine or simulated stones for their custom pieces. The company offers over 6000 styles, 3D visualization, free shipping, a gift with each purchase, and a 99-day return policy. To date, Jewlr has served over 1.5 million happy customers.

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866 610 8482