Q&A
Is TriJewels legit?
TriJewels has 17 reviews on 99consumer.com, with an average rating of 4.1 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach TriJewels customer care?
You can contact TriJewels customer care via email at [email protected] or by calling them at 2128698415
Where is TriJewels located?
TriJewels is located at address 48 West 48th Street, New York, NY 10036, United States.
Very Dissatisfied and Disappointed
My score has not anything to do with the jewellery itself, it has the whole thing to do with the your desire of transport provider. The bundle become alleged to be brought to my residence and signed with the aid of a person 21 years and older, but we in no way acquired the package deal.
Instead, a female who lives five block from us got here to my residence bringing the package saying FedEx simply left it at her door step and not using a signature. We are luck to even get the bundle. We went to analyze with FedEx however that fell on deaf ears. I am very disappointed and dissatisfied.
Smaller Packaging, Missing Advertised Gifts
Much smaller than depicted in the image, the package was expected to contain three complimentary gift boxes. The earrings are well-suited for a young girl. However, they were shipped in a plain bubble wrap envelope with tamper-evident tape securing it. On the positive side, a certificate of appraisal and care instructions were included. I appreciate the change to yellow gold, but it's worth noting that the order did not come with the two gifts mentioned in the advertisement.
Excellent service
Overall, a great overall experience, thanks to the proprietor's customer service. The owner is always willing to exceed your expectations to get you what you need. One issue I have had was that the colors of the stones aren't exactly as shown in pictures online. Ask for photos of the rocks before you decide the day your ring will arrive. This will help you save a lot of time, apart from that. Excellent service. Excellent communication and great high-end.
Fantasticl experience
I'm still waiting to receive my package yet. However, I can assure you Vijaj is always in the loop with his texting and calls and is highly involved. I've never posted an initial review. However, the overall experience has been fantastic.
Team is fantastic
I purchased an engagement ring here on March 23. The service and sale are something I've not had from a business since I've been able to recall. This company has made me feel like I'll be returning and should serve as a model for many other companies. Your team is fantastic! We appreciate you!!
A gorgeous piece
I was searching for the perfect wedding ring as I lost mine about five years ago. Trijewels were the first to catch my eye. They had a call with the Celtic knot pattern. I purchased it, and although it's a gorgeous piece of jewelry, it wasn't the one I was thinking of. It was no problem. Vijay was highly accommodating. We collaborated to alter the design, making it more rounded. I exchanged the original rings and must say that the one I received is amazing! In an era of high-priced and low-quality retail jewelry, TriJewels is an uncommon find.
The artistry is stunning
A sweet man who took the extra effort and time to ensure that a fresh brand design was tested, solid, and flawless before making. He kept me informed when he crafted my ring. He crushed it in the design—the most beautiful ring I've ever seen and at cheaper than the jewelry districts in Los Angeles. The diamonds in this ring are not for fools, and the artistry is stunning. Thank you very much for this fantastic gift!!
I'm not getting any results
I put in an order, but it was way too small when I received it. I'm trying to return it. I'm not getting any results. Any suggestions? 270.00 is not a lot to be disappointed by.
Excellent quality
The staff at this company was fantastic to collaborate with! They ensured that my wedding band chose the right shape and size to be paired with the ring I got for my engagement. The service was quick, unlike other companies, with an average of 8 weeks for production. Excellent quality and I am pleased with my band. I will purchase from this site once more.
I will buy it again
The initial London Blue Topaz ring I purchased. Gorgeous color, very similar to the color of the Blue Diamond. The size is perfect. The item arrived in a lovely box, complete with a bow. I will repurchase it.
Highly recommended.
I've used them on many occasions, such as diamond rings, colored stones, and diamonds, and they're amazing. Vijay ensures that the appearance is what you would like and provides a pleasant experience throughout the process. I have enjoyed working with these services and plan to use them again! Highly recommended.
Very Poor Quality
A stone was thrown out in December early, and two more fell out on the same day. An inferior product and poor customer service. It's not a case of mistaken identity as I've been dealing in the past with Vijay himself. His response only confirms my point.
The order I received was 111-3880677-2582636. I'll try to post images of our conversation this morning to refresh your memories. You are most definitely the one who wrote it. You're not fooling anyone. The people who read this post and other reviews elsewhere will be able to see the lies you have committed. It's only a fraudster.
Vijay and his team are courteous and responsive
Vijay and his team are courteous and responsive. The entire experience started when I bought it felt like a personal and comfortable experience.
When I needed a giant necklace, they were able to help me immediately and quickly. Thank you, Trijewels!
I enjoy the earrings
I enjoy the earrings. One earring opened around 1/3". The other was about 1 inch wide. I thought the jeweler would have checked this before sending it out. I hope I don't have to get it checked at some point in the future, and I'll have to pay for it. Also, I got an email a few days before when I received them saying that I was required to sign them. But that's not the case. They arrived via USPS. Confused
I had been planning on buying my wife a ring
I had been planning on buying my wife a ring for a long time and seen as money was always short due to other things going on in our lives. But now that I have got some saved up finally was able to purchase her a ring that she has been wanting. It was a birthday surprise! Thanks, TriJewels, for having what she was looking for and a reasonable price to go with it. I can wait to give it to her on her birthday on July 17.
Vijay was highly knowledgeable
Vijay was highly knowledgeable of the qualities to be looking for when buying a diamond and was a fantastic partner in designing the perfect engagement ring.
We made a lot of calls and texted nearly daily as we moved closer to the goal. I am beyond happy to be with Vijay And TriJewels!
Fast and Personalized Service!
The experience of having a custom-made engagement ring made was unique! They took my information and processed my order quickly but personally. They made ordering an engagement ring as easy and stress-free as possible.
For all your engagement ring needs, I recommend this place! They were highly responsive and professional in their care and made sure I was happy with the final product. They worked with me on my custom design, and we had it prototyped, modified, and finally delivered to us in just a few weeks.