12 Reviews
12 Reviews
Rating (4.4)
Very good!
1 Star
2 Star
3 Star
4 Star
5 Star

12 Reviews on LapelPinPlanet

  1. Justin Hyer
    1 rating
    Nov 18, 2023

    No Communication, No Refund

    I recently had the unfortunate experience of purchasing LapelPinPlanet, and it was nothing short of a nightmare. To begin with, I never received the promised pin for my order, and to add insult to injury, there was no notification that my order had been canceled.

    What made matters worse was the complete lack of communication from the company. I tried contacting their customer service multiple times to inquire about the missing pin and the canceled order, but to my dismay, I couldn't get through to anyone. It's incredibly frustrating to be left in the dark, especially when trying to resolve a problem with a purchase.

    To make matters even more disappointing, I hit a dead end when I attempted to seek a refund for my hard-earned money. The lack of responsiveness from the company left me feeling helpless and cheated. It's disheartening to see a company neglect its customers in such a blatant manner.

    Overall, my experience with [company name] was incredibly hostile. The combination of not receiving the product, no communication about the order cancellation, and the inability to get a refund has left me thoroughly dissatisfied. I would strongly advise others to think twice before considering any transactions with this company. It's a regrettable situation, and I would not wish this kind of frustration on anyone else.

  2. Gillian Lewis
    5 rating
    May 23, 2023

    Work is top-quality

    The service was fantastic. They responded quickly. Their work is top-quality. They employ green techniques. What else could I ask for? I'll be using the same products repeatedly.

  3. Alison Ritchie
    5 rating
    Apr 24, 2023

    Communication is flawless

    The Golden Trowel pins as awards for several years, and being able to find them robust and well-constructed. LapelPinPlanet confirmed that I received the item I wanted because it was a unique purchase. I appreciated their willingness to ensure that there weren't any omissions. Communication is flawless, and the process of ordering is effortless and straightforward. Thanks for your help!

  4. Jamie Boese
    5 rating
    Apr 21, 2023

    Excellent quality

    We bought several marine life pins to mark our dive map for the locations we've explored, and they are excellent! They're beautifully designed and are of excellent quality. They were shipped quickly, and they arrived with absolutely no problems. I could not be happier with the product and customer service.

  5. Stephanie Ybarra
    5 rating
    Apr 10, 2023

    Capital Campaign

    The order was completed and delivered quickly; I received my order in just a few days. The lapel pins are lovely, and the box perfectly displays the nails. Thanks! Thank you for the beautiful way to thank our most generous supporters in this Capital Campaign.

  6. Alessandro Piccione
    5 rating
    Jan 16, 2023

    I highly recommend this company for its products and service.

    We've been using this company for years, and they have consistently exceeded our expectations. Their quality items are shipped quickly, and the pricing is extremely reasonable. The customer service is top-notch, and communication is quick and efficient. Our order was processed and shipped in record time. I highly recommend this company for its products and service.

  7. Brandi Williams
    4 rating
    Aug 1, 2022

    I was a bit disappointed to give this lovely pin a four rating

    I was slightly disappointed to give this lovely pin a four rating, but my problem is with the back, the portion you put on the hook to hold the Tau to stay on the lapel. It's not secure enough to my clothes- I glance downwards, and the Tau is either upside downwards or sideways after wearing for a few minutes. It's a gorgeous accessory. I placed an order, and it arrived in a reasonable time.

  8. Jesus Toruga
    5 rating
    Jul 27, 2022

    Excellent quality and fast delivery

    I ordered the origami crane pin, and I love it. Excellent quality and fast delivery. Thank you immensely for your help. I'll pass your email address to family and friends to let them order too! I appreciate the speedy service. Excellent service and high top quality are all that I want to promote to the company.

  9. David Dollison
    5 rating
    Jul 16, 2022

    The quality is amazing

    This is a stunning pin! The quality is fantastic. The dimensions of the nail are perfect. I was not expecting this high quality. It's a present to my husband, who has just celebrated his 30th anniversary sober. This gorgeous pin will show us how proud we are of his accomplishments! Thank you for your continued outstanding work. I am glad I discovered your website.

  10. Bernadine Fisher
    5 rating
    Jul 9, 2022

    Stay safe and well

    I am ecstatic about my purchase. I am incredibly pleased with your products and the prompt response to my purchase. You're awesome. Keep me informed about new items, sales, and so on. Keep
    Keep up the excellent work. Stay safe and well.

  11. Inez Arredondo
    5 rating
    Jun 26, 2022

    Charming Copper Mushrooms

    I love my charming little Copper Mushrooms Lapel Pin. Beautifully designed, it looks great to wear on my favorite jean jacket. (I'm sure that this Mushroom Faery will be taking notice of me when I'm looking for mushrooms during the summer.) My package arrived swiftly...nicely, and secure. I also like the Green concept behind the product's design.

  12. Susan Kolar
    3 rating
    Apr 28, 2022

    Just what I ordered!

    I ordered the Koala pins to be given to our seniors graduating. It was exactly what I ordered. The package was very well wrapped. The delivery was faster than expected. I will be ordering more for the following year's group. By the way, I was highly distressed by UPS's late, uninformed and irregular delivery process.

    The first driver claimed he couldn't locate the address. I called the next day again to find that the package wasn't in their system. Late that night, the driver who delivered said that he was on another route and had found it in his van. He was able to take the extra time to cross traffic to deliver his package. All this is UPS. I will not order items delivered by UPS.

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About LapelPinPlanet

You hear it often: Handcrafted. It's overused. Our lapel pins, however, are handmade. Each pin is designed by Jim, the artist, co-owner, and father of LapelPinPlanet. You could say that the lapel pins purchased from us were made by Jim's wife Lynn, Nico, Nyssa, and our grandchildren (Juliette Harrison, Burton, Burton, and Broden). Really! We are a family, and we do business together.

Location5 Grandview Street, Coventry, RI 02816, USA
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