(3.1)
Q&A
Is NewDay USA legit?
NewDay USA has 87 reviews on 99consumer.com, with an average rating of 3.1 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach NewDay USA customer care?
You can contact NewDay USA customer care via email at [email protected] or by calling them at 8556309112
Where is NewDay USA located?
NewDay USA is located at address 8160 Maple Lawn Blvd, Fulton, MD 20759, United States.
The communication and support were friendly and helpful
The communication and support were friendly and helpful. Colby made the experience simple. I was initially worried about what it would take, but then I realized New Day and Colby could make the process so simple. I highly suggest New Day to anyone needing the same assistance.
This is the most unprofessional mortgage company
This is the most unprofessional mortgage company veterans can ever use. They could be able to qualify you for a low-interest VA loan and even pretend to offer assistance to veterans initially. Once you've been accepted and moved into a house, customer service declines at initially took out a fixed-rate mortified-rate at 2% and were thrilled. However, in my first year as an owner, I boosted my mortgage payments due to a hugemassiveperty tax bill imposed on the local tax bill. I tried to find assistance with this by calling New Day, but they made things worse by saying that I would have to wait a year to allow them to consider the tax exclusions (for which I was eligible). Every time I called them, I was required to explore my problem repeatedly because they did not keep any information for clients to keep on file. After waiting for a whole year, and then being unable to pay the double mortgage, I called them, and they said they didn't have any evidence that I was exempt from tax. I provided them an official document last year from the tax appraappraiser'sce, but they didn't receive the letter. So I sent them a new note, and I am now required to check whether they have amended my mortgage payment or given me a refund cheque for the overpayment. If they do not take action, I could be forced to put off retirement for a while and then be required to sell my house. This is not a good sign for veterans' service.
I express my gratitude for the outstanding service
I express my gratitude for the outstanding service I experienced from NewDayUSA. It's great to be aware that there are organizations that assist all who are served. Attention to detail is unmatched. It was fast, efficient, and efficient. It was also painless. Everything was handled for me.
Even without a mortgage refinance
Connor Orlando made this experience possible for me, and I am grateful. He's thoughtful, an experienced professional in his area, and he was patient during the process. I wasn't sure if I would want to complete the course at first However, I was pleasantly surprised when Mr. Orlando was always there to assist me when I needed help or needed help with a query. Without this assistance, I could be in a bind, even without a mortgage refinance.
I would highly recommend
Daniel was a pleasure to collaborate with. He made the process simple and kept me in contact throughout my refinance. I would highly recommend New Day for your refinance. Thank You!
Delivered quickly and quickly
The team who I was working with! They were available seven all week long via phone, email, and text. They worked around my schedule and arranged for my funds to be delivered quickly and quickly.
Efficiency, productivity, and efficiency in completing the task
Efficiency, productivity, and efficiency in completing the task. Francesco Fontana was exemplary in knowledge and execution and had exceptional interpersonal capabilities. He was efficient, productive, and effective in his work.
The experience was seamless
The experience was seamless and straightforward to complete, thanks to the professionalism and expertise of Domenique Benjamin. He stayed in touch throughout the entire process and explained each procedure with great care to detail.
We had a great experience working in working New Day USA was very positive
We had a great experience working in working New Day USA was very positive. I would advise anyone who has served in the military to check out what they could do to help you. Dylan S was our advisor. He was able to explain the procedure in detail to us. Each step was precise, as Dylan explained it to us. The process was simple for us and completed within less than three weeks. We are happy about New Day USA and Dylan. Thank you, Dylan.
Overall, you couldn't have better service
The experience of dealing with NewDay was a different experience. The staff was amiable and helpful and was always available. The process was swift and straightforward, all of our queries were answered, and everything was done in just a few weeks. Our agent was there throughout the entire process. Overall, you couldn't have better service. Thanks, NewDay.
BEWARE
Two years ago, I wanted to refinance. I usually utilize NASB However, I saw advertisements for NewDay and thought it was interesting. Check out the other options and compare them! There was a VA funding fee at NewDay was higher than $5000. We checked with NASB, and they said their price was $1150. BEWARE
Thank you for the hard work you put into it.
I want to express my gratitude to Charles Reginald Johnson for his outstanding assistance in helping me refinance my home. He explained my concerns and guided me through obtaining all the required documentation for every step in refinancing the house. Mr. Johnson communicated with me throughout the process and was always available in case I had a question I could not answer. He always had a friendly manner and was never reluctant to take on his duty of helping me. Thank you for the hard work you put into it.
I hope we can continue to work with you in the future
I genuinely appreciate Ralph for his unfailing effort to finish the loan within a short time. He was always on the phone to update me on how things were going regarding the loan. When I had questions, the loan officer always had an answer. He's highly professional and did a fantastic job. Thank Ralph, Ralph, and your colleagues, we thank you. I hope we can continue to work with you in the future. God Bless you all.
We are very pleased by NEW Day USA
We are delighted by NEW Day USA. I was skeptical about refinancing our home, but Mr. Savick clarified the process, so we understood. We'd call his direct line each time we weren't sure of a particular aspect of something, and he would clarify everything to us.
Their staff is fantastic
It's our second time working with New Day; their staff is fantastic. Our questions were addressed concisely, and in a way we could comprehend. Can I highlI canhighlynd New Day to all military individuals. ?
It was the simplest and best service
The people we worked with were courteous and friendly. They advised us of what we required and followed up via texts or emails. We carefully read everything and ensured that we understood everything was clear and asked if there were any concerns. It was the simplest and best service.
Gabriel was a pleasure to collaborate with
Gabriel was a pleasure to collaborate with. He understood his work efficiently and was able to work very quickly to get me qualified and finish my application. He's very professional and precise in all he did to assist me. I genuinely appreciate the work Gabriel and the team in New Day USA did to help me. Thank you, so thank you!
The service provided by Jared was fantastic
The service provided by Jared was fantastic, but the closing was a complete catastrophe. The form was misplaced, and more paperwork was signed following the closing ceremony, so I'm sure the dates don't align, and routing numbers were not correctly transposed (that we didn't write). The closing was not the most significant, but it was a sad one.
Thank Sophie for your professionalism
This was, without a doubt, the easiest refi I've ever made. Sophie was the best. She was on top of every aspect. I would highly recommend a new day to each one of them. Are you aware of the ropes? Our entire process took under 30 days, beginning to finish. We can breathe with more ease because of the cash-out option that helped us to get rid of our credit card debt, and we can now begin enjoying retirement. We thank you for your help, Sophie, from the most sincere of our souls.
I am pleased about the NewDay USA experience
My loan agent was phenomenal. He was able to explain every phase of the loan procedure and stayed in contact with me to ensure I was informed of developments as they happened. Most importantly, the loan officer fought for me to convince an appeal to the VA to reverse their decision to deny me status as disabled. The result was a savings of $13,000.00. The entire process, from loan application through closing, was a breeze and was completed quickly. I am pleased about the NewDay USA experience.
We are partly responsible for a issue
It took a long time to close. We are partly responsible for the issue, but an inefficient process also caused an interest rate increase. Some companies are still in the red by 1 percent. I'm not sure why New Day went up. The reason was never explained. We had a long way from the end of the road. The person we worked with was helpful and enjoyable to collaborate with. Would I do it again, but only with the interest rate that we began with the one we ended with?
New Day saved the day
I received an email through New Day, and I contacted them to inquire about the procedure to refinance my house and cash out equity. Mr. Nicholas Mikhal Collins then got me. He was accommodating in providing the information and guiding me with the procedure. It was a relatively straightforward process, and Nick was wonderful to collaborate with. We concluded us refinance last week.
OK but not Great
I've owned four homes and have used almost all of them Quicken Loans (Rocket Mortgage). They've been fantastic. However, I was interested in trying New Day for a while. I tried it and ran into issues I've not had previously. For instance, there was an error on my background check about collecting bills of some kind. I've never experienced that. I've always paid my account, and I have a FICO score is around 800. Another issue was with the notary who visited my house.
He seemed unclear as to which documents required signatures. I was required to revise some of the papers. Additionally, my points New Day charges on the mortgage are pretty high, and my closing expenses were exorbitant. I'm not sure if I'll stick with the points New Day charges. Let's see if things improve from now on.
I'm pleased with the outcome
Newday has completed the loan, and I'm pleased with the outcome. However, I'll admit that the loan ended nearly a month after the agent had said it would. The communication with the agent was minimal at most. I was the one who initiated most of our communications. One time, the agent was suffering from COVID, and I'm sure that's the cause; however, there were no communications about this or any other agents who contacted us or worked or even informed us of the situation.
It isn't easy to pinpoint why I'm rating it three stars
It isn't easy to pinpoint why I'm rating it three stars. However, I'm guessing this isn't about the service but the cost. I'm certainly not satisfied with the price. I think you're referring to them as fees, and then you added you added the VA percent is entirely off the mark. It's unclear whether a VA loan will save veterans any cash, and I don't believe I would recommend the program to anyone else. I was advised not to apply for a VA loan by someone who believed in me, but I was desperate to end the ARM I was on.
Flamm was professional
While Flamm was, Flamm was professional, attentive, and experienced, I was unhappy with the outcome of the appraisal. My mortgage currently falls below my expectations. I was also disappointed with the final interest rate, which led to a significant increase in financial expenditure.
The loan manager told us that based on the appraisal
The problem was that the loan manager told us that based on the appraisal, the number of bills we'd pay off and $70k. Then $5ok, then $35k, and received $2200 from the escrow account, and when we realized the final numbers, we were a couple of days away from closing, and the interest rate in the market was rising to deal with the process. Additionally, the previous Morgage company Morgage stated that we would only get back $400 from the escrow... So it wasn't enjoyable to hear one thing, and then every week, it changed.
I'm pleased with the choice
I'm pleased with the choice I made to choose NewDay USA. They were open and transparent about the services they offered. It was an excellent deal in light of the current state of the market and the rising inflation currently affecting us. The whole process was easy, and I was updated about the state of my cash-out refinance from beginning to finish.
I would highly recommend
Contacting New Day was the best decision I could have made in refinancing the home we own. Steven, as well as New Day's New Day team, helped tremendously in guiding us through the refinancing process. They helped us obtain nearly $30,000 in equity out of our home, which allowed us to pay down a large portion of our outstanding debts. I would highly recommend their services to anyone. They make it easy and know active duty as well as our veterans.
Highly knowledgeable
McKenzie was a great job in completing this task to be completed on a new day. I didn't do anything. In the beginning, she was there to help me and led me through the end of the process. McKenzie deserves to be recognized. She is skilled and highly knowledgeable.
The loan was in good condition
From the beginning to the close, the loan was in good condition. However, I discovered that in the closing paperwork, I paid around 7,000 without knowing how to do this. There are many possible reasons for this, but the new day had taken the money anyway. The question is, what can I do to fix this? I need help!
The problem was that the loan manager informed us
The problem was that the loan manager informed us that based on the appraisal, we'd get our bills paid off and $70k.
Then $5ok, then 35 k and receive $2200 from the escrow account, and when we realized that we were a few days away from closing, and the interest rate in the market was increasing, we went along the process.
In addition, the previous Morgage company Morgage stated that we would only receive $400 from the escrow. Every week, the rate was changing.
It was a bit disheartening to learn that one thing was accurate.
The communication was prompt and regular
It was apparent to me that there was far too lots of paperwork. The closing papers we had were nearly 169 pages! We also did cash-out refinances to pay for some of our expenses. In the case of credit card accounts and auto loans, Newsday does not reimburse the creditors directly.
They mailed the checks to the Us to send directly to the creditors. This makes no sense to me. The refinancing procedure was relatively rapid, and the communication was prompt and regular.
I highly recommend it for anyone in need of or mortgage service
The use of NewDay for the refinance was a simple and enjoyable process. Matt was fantastic at taking charge of us throughout the entire process. He was highly competent and pleasant to communicate with. Thank Admiral for your company's assistance, and I highly recommend it to anyone needing mortgage service.
It was simple and quick
It was simple and quick. Matt Downing responded to my questions quickly and was extremely thorough in every task he was assigned. Very professional and professional, which was crucial to me, or there would not have been any deal. Everything went exactly as I was hoping and planned.
If I could, I would give this company a huge fat
They lied from the beginning. I am furious with them. They are a scourge of me... be honest ....BEWARE DO NOT TRUST THEM.
Refinance
I initially sought information about a refi for my home. Sarah convinced me that refi with New Day USA was worth the time and money. Gabriella Garza was my transfer to finish the transaction. Gabby was professional and courteous and explained everything to me to my satisfaction.
The process was smooth and took only about 4-5 weeks to complete. Although I didn't want a large cash payout, I was interested in lowering my monthly payments. My mortgage payments are now $75 lower per month. Thanks, Gabby, and New Day, the USA