Genuine Innovations

4 Reviews

4 Reviews on Genuine Innovations

  1. Allen Simmons
    July 15th, 2022

    The customer service is excellent

    The customer service is excellent, and the inflator with co2 has been my top choice since I bought my first unit in 2012. There have been a few problems regarding the seal, but the pump is so efficient that it’s worth the investment.

  2. Justin Brandt
    July 8th, 2022

    I was awestruck by the customer service

    I was awestruck by the customer service and assistance provided by Vanessa Parkerson. I am genuinely grateful for the quick change-over and look forward to testing the latest updated ULTRAFLATE replacement sent…but I hope it’s not too long away! I’ve been a customer and ULTRAFLATE user for over ten years…bailing me out too many times to count.

  3. Shauna Frakes
    June 25th, 2022

    UPS to deliver the correct address failed

    It seems that you have my address incorrectly. And the first attempt made by UPS failed, and the subsequent two attempts made by UPS to deliver the correct address failed. I had to take my package from UPS’s facility. UPS facility. It’s hard to know…I was a bit irritated about this, but I have the box.

  4. Courtney Smith
    June 17th, 2022

    the most excellent customer service

    I ran into issues about an Ultraflate I purchased, and I got the most excellent customer service I’ve had in an item.

    I explained my issue, as well.

    Genuine Innovations had no questions and replaced my product FREE of charge.

    GI has secured a new customer for life due to their outstanding service and backing of their products.

    Finding a company that can do both is not commonplace.

    If I stumble across one, I’ll be willing to keep buying from the same company.

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About Genuine Innovations

Ride Under Pressure! 1989, and Genuine Innovations created the first CO2 inflator head. Since then, thousands of cyclists all over the globe have trusted Genuine Innovations' CO2 inflation products and other accessories.

888 457 5463
[email protected]
125 Venture Drive suite 210, San Luis Obispo, CA 93401, United States