5 Reviews

5 Reviews on

  1. Thomas Hereford
    July 15th, 2022

    The variety of products available is fantastic

    Every time I contact them, I can talk directly with an agent from customer service swiftly, and they’re always friendly and, perhaps most importantly, extremely knowledgeable.

    The variety of products available is fantastic, and I never come across something I’d like being out of availability. Shipping times are fast and there’s no chance of making a mistake.

  2. Michael Newton
    July 8th, 2022

    Excellent customer service

    I bought a pair of bibs but didn’t like them because the seams were rough. I put them on once, after which I washed them. I asked if the bike tire direct could assist me in any way, and they gave me credit in the store to purchase the bibs. I bought a second pair and am very pleased with the couple. Excellent customer service.

  3. Arturo Villavicencio
    June 25th, 2022

    The order was successful

    The process of placing an order went well. The order was successful, but I am disappointed with the travail tires. One tire is round, and the other is moving across the wheel. The tires spin in an untidy circle. The tire was removed and put back on, but it was the same result when I mounted it. I hope it will be smoothed out, or else I’ll request a refund.

  4. John Watson
    May 18th, 2022

    There are only good things to say

    There are only positive things to share. Since my retirement, I have been rebuilding bikes and cycling long distances. It would help if you had the correct tires to suit your riding style, whether Mountain, City or paved.

    BTD assisted me in selecting the right tires for my different riding conditions. They are friendly and accommodating. They are also much cheaper than other online companies.

  5. James Shultz
    April 26th, 2022

    I didn't realize

    When I ordered the tire, I did not realize it was a wire-bead tire. I assumed I was ordering the same type of tire that I have used for many years. It is actually a folding tire. Much lighter. The tire I was using had a similar model name, so it is possible that I didn’t notice any differences in the description or title.

    This heavy tire was sent to me, and it will work well for me. It will probably outlast my previous model. It’s just that I didn’t notice it. It was my mistake. It would be helpful to have a more detailed description on the website.

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