14 Reviews on BOXComponents
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About BOXComponents
Box Components was created with an uncompromising vision and a lofty goal: to map new paths and make the development of innovative products.
 714 449 9197 |
 [email protected] |
 https://boxcomponents.com |
 1580 North Orangethorpe Way, Anaheim, CA 92801, United States |
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Poor customer service
The chat room was unresponsive to my inquiries in the chat room. The phone service was not available throughout—poor customer service.
The most cost-effective method
The box did more than provide me with the right components in the most cost-effective method. The service could have been better. We needed some assistance as our U.K. distributor was in management. Thank you, guys.
The transaction was perfect
After all, the order was received fast. But on the first attempt, my order was canceled and appeared as a charge on the credit card. Two messages were sent to you, but no reply. Then, after a few days of transactions, the credit card stopped working, and I attempted to try another time, and this time the transaction was perfect.
Haven't yet received
I've paid an additional 75 dollars for two-day shipping but haven't yet received my package. It's 1.5 days behind. It's not entirely the box's fault, but two-day shipping shouldn't even be mentioned or paid for if it's two-day shipping.
Not work with first-generation
The description states that it works with most box shifters(7,9,11) isn't precise that it does not work with first-generation push shifters. Also, they don't make them for those who purchased the first-generation models and would like greater integration and cleaner cockpits.
Shipping was quick.
I bought two palettes with number plates. One is black, and the other is red. The issue lies in the fact that red is orange. The label on the item states red, but it's orange. This means that either the person who made the label is blind or doesn't care, or someone who must fulfill the order does not care. It's impossible to use the orange tag. Used, and having to ship the tag back would be an inconvenience. Shipping was quick. It's a great product (except for the color).
Excellent products
Thank you, BOX, for providing excellent products. The website layout is efficient and user-friendly. They provide excellent delivery and notifications. It is always a pleasure doing business with you! You!
Making an order on the Box website is straightforward
Making an order on the Box website is straightforward, and Box provides multiple payment options. Shipping has been speedy on all my purchases ( for products in stock naturally). I've received email tracking and notifications for every purchase and am provided with an invoice via email every time.
I've said it before and will reiterate it
I've said it before and will reiterate it: my favorite e-commerce website on which I've placed an order—multiple emails (order confirmation and delivery confirmations, shipping tracking information, and delivery notification). Don't make any guesses, hoping, or wishful thinking. A company that is $#&! Together.
They're not competent
They're not competent, and their customer service and support are terrible. I bought over a million dollars of MTB items from them. I required the return of several things due to their defects (poor quality control); however, they would not honor their return policy, and I am now in a bind. To top it all off, they were rude and obnoxious to me—caveat emptor. Could you not do business with them?
Excellent service!
Excellent service! The person who helped me was amicable and responsive. My order was dealt with efficiently, and the shipping was quick. The only thing that kept me from rating five stars to you was the issue that your system could not allow the credit card I used to pay.
After three attempts, he finally asked me whether I had PayPal. He then sent me a PayPal link, and I paid him. This is the only issue. I love Box Components & will proudly purchase again.
I think people should enjoy diverse sports activities
I think people should enjoy diverse sports activities. If they don't, they'll be wasting their time. Sport provides us with energy and dopamine, as you might have guessed. Also, as you may have noticed, I am a sports fan. I love cycling and consider cycling to be the ideal alternative for summer. Of course, in this case, we can also include running. In any case, I had my bike break last summer and decided to go to this shop. I was awed by the variety of bikes displayed at this location. I'm thrilled to have new tires.
Quick responses and professionalism
Box Components is a company that stands behind its product. I've tried their replacement for a crash option on two derailleurs that I've damaged, and I'm left with faith that the drivetrain I bought will last! Tomas has been a great help to me many times, and his quick responses and professionalism build customer confidence. This is the reason I continue to shop with Box.
The variety of bikes
I think people should have a passion for different sports activities.
Without this, they'll do nothing for the rest of their lives.
Sport is an excellent source of energy and dopamine, as you might have guessed.
Also, as you may have noticed, I am a sports fan.
I love cycling and consider this sport the most suitable choice for the summertime.
Of course, in this case, we can also include running.
However, I experienced a bike break last summer and decided to go to this shop.
I was awed by the variety of bikes displayed at this location. I'm thrilled to have new tires.