4 Reviews on Folsom Bike
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About Folsom Bike
Our stores are the best store for bicycles, services, and equipment for Folsom, CA, and El Dorado Hills, CA
 916 844 1000 |
 [email protected] |
 https://www.folsombike.com |
 7610 Folsom-Auburn Road, Folsom, CA 95630, United States |
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Great service/maintenance department
I took my 9-year-old TREK Madone to Folsom Bike for a major tuneup. The employees of Folsom Bike were excellent. They were very friendly and accommodating. I was promised my bike to me on a specific day, and it was there on that day.
I would endorse Folsom Bike to anyone who needs excellent service. My bike is brand new, and I was able to feel like I could fly like a breeze. They even expressed their appreciation for the state that my bicycle was in.
Horrible horrible!
Horrible horrible! My sister brought my racing wheels with her for a ride to Folsom Bike. They had difficulty figuring out how to change the wheels, and when they got them back to swap them, they misplaced the cassettes. They gave me an outdated, worn-out cassette. It was necessary to purchase another. Never go to the bike shop for any reason unless you don’t want to repurchase every item!
Folsom Bike fixed a issue
We had some issues in obtaining a part ordered for a new bike, Folsom Bike. Initially, the repair shop was scheduled to purchase a component that was removed from the bike after some changes were made; however, they didn’t place an order for the part, and we contacted them a couple of weeks later. The piece was ordered, then received, and installed soon afterward. We had a problem with the repair team not wanting to initially adjust the gears on the bike due to an issue with the bike’s grinding on the bags. However, they eventually agreed to it and then made the adjustments. Folsom Bike provided credit to our account to compensate for the inconvenience.
Friendly and knowledgeable
Friendly and knowledgeable. They’re not pushy, just helpful.
I’m in love with my new bike. It’s an excellent fit and a fantastic riding experience.
I visit them for accessories or questions, and they’re always with me.
They’ve done many other things on my behalf (e.g., sync my computer with my mobile, etc.), and that’s why I’ll be back.