ASG The Store

4 Reviews

4 Reviews on ASG The Store

  1. Christian Fogarty
    July 15th, 2022

    I placed an order I received Aerotech Evolution

    I purchased received an Aerotech Evolution X TSA bike case from ASG. It is certainly sturdy, but I could see that my gravel-ridden wheels tires could not fit into the matter.

    This surprised me since we all know that gravel riding is integral to cycling. I contacted ASG but was not met with much understanding, even though they knew this was the case.

    However, they were willing to accept the bag back, but I’d have to pay for the $150 shipping cost. The next evening I went through the entire ASG advertisement and YouTube reviews of the bag, and there was nothing regarding this restriction.

    I called the next day, and after a bit of haggling ASG was willing to split the cost of shipping with me. It was not satisfactory, but I was unable to do, so I had to accept. I can see nothing about this apparent flaw in the ASG’s marketing of this instance. I’d never do business with them again.

  2. Chris Knapp
    July 8th, 2022

    I will never do business with them again

    I placed an order the Aerotech Evolution X TSA bike case from ASG. It is certainly sturdy, but I was able to see that my gravel-ridden wheels tires wouldn’t fit in the case. This was a surprise to me since everybody knows that gravel riding is an integral part of cycling. I contacted ASG to inquire about the issue and wasn’t treated with understanding, even though they were aware of the situation, but they did agree to take the bag back but I had to pay for the $150 shipping charge. In the evening, I looked through the entire ASG advertisement and YouTube reviews for the bag but there was no mention regarding this restriction. I called the next day, and after a fair amount of haggling with ASG, I could share the shipping cost. It was not satisfactory, but there was nothing I could do, so I had to accept. I can see nothing about this obvious flaw in the ASG’s marketing of this instance. I will never do business with them again.

  3. Kristina Eaton
    June 25th, 2022

    the product was not in stock isn't permitted

    I’m happy that ASG has agreed to reimburse me for my purchase and that the Sales Manager was able to process the refund promptly. The Sales Manager was highly open regarding the supply chain problems. However, this is not acceptable. The fact that the site I purchased from did not indicate that the product was not in stock isn’t permitted.

  4. Michael Villane
    June 17th, 2022

    Fantastic price. Fast delivery

    Fantastic price. Fast delivery. Excellent customer service before I placed my order to assist me in selecting the appropriate bicycle travel case and to help me be aware of shipping costs (about 20 dollars for this item).

    Scicon Aerocomfort Road 3.0 TSA Travel Bag is exactly what I was hoping for. I can’t wait to take it on the road on my bicycle! Glad I discovered this ASG store.

    Then I flew into D.C. with my 62cm Trek Domane. It’s a vast bicycle (I weigh 6’7″).

    The only issue was that I had to take off my handlebars because I couldn’t close the bag when they were on.

    I just turned them upside down, and it was all good. Apart from that, the bag was fantastic, and I could leave the pedals in place.

    Easy and quick luggage check-in for Alaska Airlines. Easy to get across the terminal. The bag is light in weight.

    No damage to my bike. The bag was well protected. Very easy. A whole new world of cycling is now open to me!

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About ASG The Store

ASG The store provides the latest in high-end cycling products and services. Purchase excellent cycling gear online or come to our shop in Paarl now!

760 788 7500
[email protected]
https://www.asgthestore.com
12635 Danielson Court suite 202, Poway, CA 92064, United States