8 Reviews
8 Reviews
Rating (2.8)
1 Star
2 Star
3 Star
4 Star
5 Star

8 Reviews on pompe-a-biere.com

  1. Taylor Knapick
    3 rating
    Apr 10, 2023

    Overall, I'm satisfied with this service

    Overall, I'm satisfied with this service; the delivery process is quick, and the product is well-protected in the packaging. It is a negative aspect. The glass was wrapped in bubble wrap within beer packs, the package has been opened, and the package is scratched... It was meant for transportation. However, I had planned to sell this box, and it's not very attractive anymore...

  2. Jakarri Martin
    1 rating
    Jan 3, 2023

    Avoid at all costs

    I made the mistake of ordering from this company, and I regret it. Not only was my order never shipped, but it was also impossible to get in touch with anyone from the company to cancel the order and get a refund. I have filed a complaint for fraud and urge others to avoid this company at all costs.

  3. Brendan P. Tewey
    2 rating
    Jan 2, 2023

    Beware of false advertising

    I was attracted to this company's website because of a promotion they offered for free glasses with a purchase. However, after placing my order and paying for shipping, I was told that the drinks were out of stock and I would not be receiving them. Not only was I disappointed by the false advertising, but I also felt like I had been scammed. I would advise others to stay away from this company.

  4. Ranita Dement
    1 rating
    Jan 1, 2023

    Poor customer service and broken glasses

    I was very disappointed with my experience with this company. I ordered a package of beer glasses, but when they arrived, two of them were broken, and there was a missing glass. I tried to contact the company to resolve the issue, but they were completely unresponsive. I would not recommend ordering from this company.

  5. Herb Marsh
    5 rating
    Jul 16, 2022

    I will make new purchases with confidence.

    I gifted an HP computer to our husband on his birthday, hoping to locate Perfectdraft 6-liter kegs at the local supermarket. However, this particular store was only selling 5L barrels.

    Fortunately, I found the pump-a-beer website, which saved my day by delivering my ordered Keg quickly and in time to start the presentation. To my husband. I will make new purchases with confidence.

  6. Mark Barakat
    5 rating
    Jul 9, 2022

    Speedy delivery

    I don't regret having tried Pompe-a-Biere for the first time. It was a speedy delivery and much cheaper than another vendor on the internet. I will likely continue shopping with them.

  7. Theresa Sari
    4 rating
    Jun 24, 2022

    The shipping time is quite lengthy due to certain stock issues

    The shipping time is quite lengthy due to certain stock issues. However, customer support is there through the contact form to assist our questions. I had a bad experience when I picked one that was out of usage, which halted my order. However, I returned the item after guidance from the customer service. The product was not delivered on the weekend, and they do not work on weekends... This is typical for an unassuming French business, Isn't it? I'm not sure why they didn't. I'd love to suggest the next aperitif of summer!

  8. Vandella Van-der
    1 rating
    Apr 15, 2022

    The sender is unaware of the facts and irresponsible..

    Placed order on December 2 (75cl Kwak glass and its support). The order was in stock but not in stock. Refilling required. Communication with site managers can be difficult. There are often delayed and inconsistent responses to questions and concerns. There is a discrepancy between the arguments presented by the site (general terms of sale, customer service, and contact us) and the reality. All the same, and despite all the will, I believe to be able to satisfy the customer.

    I received the package on the 24th at noon. The attendant was not present, so I could not open it. Contactless delivery; was it the covid? The sender doesn't know and is not responsible. The large, well-packed box was filled with padding and no breakage. Santa Claus will be able to deliver his gift on time. We are grateful for all your support, despite the circumstances and vagaries.

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About pompe-a-biere.com

Online sales site for draft beer dispensers and 5L and 6L beer kegs for individuals.Possibility to order bottles and glasses of beer from a choice of more than 500 beers. Many models of beer pumps are available: Beertender, PerfectDraft, Simeo PF182, Princess.

Location2 Rue de Rubecque, 59190 Hazebrouck, France
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