21 Reviews
21 Reviews
Rating (2.8)
1 Star
2 Star
3 Star
4 Star
5 Star



XERIC WATCHES has 21 reviews on 99consumer.com, with an average rating of 2.8 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.

How to reach XERIC WATCHES customer care?

You can contact XERIC WATCHES customer care via email at [email protected] or by calling them at

Where is XERIC WATCHES located?

XERIC WATCHES is located at address United States.

21 Reviews on XERIC WATCHES

  1. Laura M.
    2 rating

    Over Priced For Low Quality

    Mar 18, 2024

    The watch face is honestly fantastic, but the glass is terribly reasonably-priced. I’ve had the look ahead to much less than weeks and the glass is already scratched to the point of being cloudy. I take care to remove it on every occasion I do something that would damage it, however come what may it has still gotten scratched simply from casual put on. Overestimated… for what you get…would not purchase once more!

  2. Jack 'Mok
    1 rating

    Very Shifty Company

    Mar 18, 2024

    I ordered the thriller Xeric watch, and acquired a watch from a Russian watch corporation known as VOSTOK. Was really searching out a novelty watch and obtained a non-working Chronograph from a Russian logo i've in no way heard of. . To advert insult to harm I reached out and customer svc rep Sarah, no closing call given in email, no phone wide variety.

    Very patronizing e mail, and asked for me to take photos of barcodes, and the watch itself, so that I may want to return it. And that they are making an exception because this watch is non-returnable. The entire enjoy has turned me off, and definitely wanted to go back it, however now feel instead bait and switched. If no longer bait and switched I individually rather not cope with a company that has enterprise in Russia, appears like i'm dealing with a completely shifty organization.

  3. Daniele Paoli
    1 rating

    Hand wasn't repaired properly

    May 30, 2023

    The minute hand wasn't repaired properly, so it could not display the correct time. I brought it into the local store for repairs which cost me about $300 HK dollars. Do I have the chance to demand a refund?

  4. Clark Ricke
    4 rating

    Very attractive

    May 2, 2023

    Beautiful watch. Very attractive. Its only drawback is the limit. When you light a torch over the eye, please switch off the light, and the clock is lit up; it glows beautifully. You can wake up in the night, and it'll appear dim. It's a beautiful look.

  5. Angel Tears
    4 rating

    It was shipped relatively quickly

    Apr 13, 2023

    I bought a Halograph3 Chrono, and I liked the look of the quartz-powered Chrono instead of the auto. It was shipped relatively quickly because it was sent directly from America—the US. The warranty card wasn't yet signed but was not signed, which is the best sign. However, if there was enough time to emboss every watch with the numbers 0058/1966 on the silver/yellow Chrono, there was enough time to sign the warranty card. The clock does a great job, however.

  6. Tomas Gajda
    5 rating

    It was easy to purchase online, and delivery was fast during a busy season.

    Jan 20, 2023

    I bought an impulse item during the holiday season and am delighted with the purchase. It was easy to purchase online, and delivery was fast during a busy season.

  7. Michelle Prince
    4 rating

    The watch is great

    Dec 1, 2022

    The watch is great and I appreciate the speedy process of purchasing and delivery. Small points - consider adding an magnifier for the day or date. Eyes with a diameter of 40 is going to require it. A bit of luminescence on the dial will not harm also. It's very creative, however - I Love the innovative method of telling the time. Also, your power reserve. awesome!

  8. Michael Pearson
    1 rating

    Worst customer service!

    Nov 22, 2022

    Since the beginning of April, I haven't had my new watch! It is time to listen to the other reviews and not buy from them!! Don't spend your money on this product because you're just throwing your money to waste.

  9. Carlos Colon
    4 rating

    A fascinating watch with glow-in-the-dark luminescence

    Sep 21, 2022

    A fascinating watch with glow-in-the-dark luminescence that can be recharged under bright sunlight in the daytime to show the astronomical landscape of stars at night. The second 'hand' is more of a web with four different end-points that look like stars that move at night...very amazing. The hands are adorned with the appearance of planets or astronomical bodies connected to them, which can move with hand movements. I purchased the "deep space' purple and black leather strap. The watch is about 2 minutes slower than usual and can be wound by hand. I adjust the time each morning when I turn on the clock. It certainly is an effective conversation starter.

  10. David Jennings
    3 rating

    A little disappointing

    Sep 21, 2022

    I just received the Regulator Automatic, the third watch I'm buying through Xeric. While its design appears gorgeous, the color on the wristwatch (I purchased the slate blue) is different from the picture on the site, and the colors aren't quite as vivid and glossy—a little disappointing.

  11. William Wooldridge
    4 rating

    Far better than the smart watches

    Sep 21, 2022

    The watch is fantastic. I'd like to see if the top dial had any locking mechanism. The top dial can be moved quickly, so I have to manually turn the dial until the minute is in the right place. I was a smartwatch fan, but this one is the best.

  12. Douglas Putnam
    3 rating

    It was not communicated in advance

    Sep 19, 2022

    I was shocked to wait over six months before receiving Xeric Vendetta Automatic. It was not communicated in advance or during the first couple of months following my purchase. I didn't know or thought it would take this time. But, after receiving it, I was thrilled after having it for a day. The design is superb, and the buckle is similar to my Hublot Fusion; time ketimekeepingtty precise. I am not a fan of the fact that it's not a screw-down type since wearing it allows movement of the minute's hand's crown, so I need to change it daily. It would be great to see them increase the watch's resistance to water to around 10 meters.

  13. Howard Hillyer
    3 rating

    Delivered to the wrong address

    Sep 17, 2022

    The watch is stunning. But, it was delivered to the wrong address after I contacted the company numerous times to ensure that my talk was correct. The item was born much later than I expected, and the service was inadequate and vague. I think the watch is worth its wait, but I'm not sure if I'll repurchase it.

  14. Augustus Kolich
    1 rating

    It's a scam

    Sep 16, 2022

    It's a scam. They devised a way to notify the USPS of a shipment but did not deliver the parcel to USPS Postal Service. Then they blame USPS for the loss of the package. It's all BS. I purchased a timepiece on DEC 14th. It came with a shipping code and looked authentic. In 20 days, tinkering with me through messages from their help desk, they finally informed me they got confirmation from the postal office that the watch was lost during transportation. Then they followed up with the USPS but did not receive the physical package. It was just an electronic notice. It was a scam from the beginning. Because I didn't buy "route insurance," they offer a second watch for half price. This is a scam. It cost me 300.00 dollars, nothing more than an attractive picture of a look that, if accurate, would have made the perfect Christmas gift to my child.

  15. Karen Temple
    1 rating

    I ordered a couple of watches, but they never arrived

    Sep 12, 2022

    I ordered a couple of watches, but they never arrived. It was a long time of sending emails to their support team, who were every time they mentioned shipping out the eyes. Still, in reality, they never actually did the shipping - logistics verified the claim numerous times. The refund was partial but in the red... Stay clear of them! Are they getting their money from ignorant people? r of them?

  16. Baron Wilson
    1 rating

    The clock is not perfect

    Sep 10, 2022

    The three stars refer to the watch's appearance and the WOW factor when you first look at it. The clock is not perfect. Since there is no option to secure this dial to the minute's position, every touching of the dial will result in the minutes moving, and you'll no longer be able to determine the time. This is a watch that is beautiful to admire but has nothing. The look only has accuracy for the first six hours. Then, it loses minutes; the next day, it's an hour behind. This is why, even though I would have awarded the watch three stars, the poor performance and design mean it gets just 1 rating. It's an entirely cost-effective watch. However, it is a fantastic display piece that gets conversations moving.

  17. Brittany Brown
    1 rating


    Sep 9, 2022

    I bought a Xeric Regulator automatic watch during their Kickstarter campaign. It looked beautiful; however, it did not perform well, and sometimes it did not perform at all. It was designed to run by the movements that your wrist makes. It started to slow down at the beginning. A few times, it stopped working, even though I had never taken off the device. Because I paid for a one-year guarantee, returned it, and asked for a refund. I've never heard back from them. THE XERIC REGULATOR WATCH IS JUNK! DO NOT BUY A WATCH FROM THIS COMPANY!!!

  18. Lou Balestrieri
    1 rating

    Customer service is poor

    Sep 5, 2022

    I paid for that watch and waited eight months before I received it. They didn't notify me that it was likely to take a while. I've asked many times but was unable to get a response. It's a shame. Customer service is poor. I wouldn't advise you to purchase.

  19. Silvio Muca
    5 rating

    The first was fantastic

    Jun 26, 2022

    I bought two wristwatches from their store. The first was fantastic, and the other wasn't as impressive; however, the return process was straightforward. I'll be back soon to get another one! They have a vast assortment of unique watches.

  20. Dan Peterson
    5 rating

    Excellent Product, but poor shipping experience

    May 18, 2022

    The import/export documentation was either not included or not correctly filled out. The German customs office informed me that the package arrived in Germany incorrectly and that I needed to show the receipt so that the import taxes could have been calculated.

    I had reported the package as lost via Route. After receiving confirmation that it was OK to be picked up, I tried to go to the depot to collect it, but they had lost it.

    They found it and sent it to me. It could have been avoided, so please ensure that you include the proper paperwork in the future.

    It was found, and I was fortunate. I have previously ordered from Xeric, and it has never happened. I only delivered the package with a bill.

    I will order again from Xeric, but this is a rare occurrence. Everything else was excellent.

  21. Stephen Malone
    4 rating

    This beautiful product

    May 6, 2022

    It is a beautiful product. I wish the review process were more gradual to give it a higher rating. International delivery is the only reason why this product is not a 5. The watch arrived in Australia from California. It was shipped immediately to Australia. However, it got lost at the Australian border.

    It was impossible to track the watch once it left the US. It's difficult to report on shipping experiences worldwide. However, I felt the need to highlight it to improve the customer experience. This is a fantastic product and excellent service, even if you don't consider the Australian customs experience.

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Our watches are unlike any other. Our eyes should stand out from a sea of similarities. A unique mechanical look doesn't need to cost thousands. Find out why Xeric is the most popular Kickstarter watch brand. Sho

United States