27 Reviews
Rating (4.1)
Very good!
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27 Reviews on Chrono24

  1. Elena Smith
    May 30, 2023

    The best watch brand

    I was searching for the best watch brand but affordable at the same time, and the site on Chrono recommended a watch that checked all the boxes—many thanks to chrono24. I'm pleased with the watch offer I obtained from the company. I highly recommend the website to anyone looking to purchase brands name watches.

  2. Danielle Blewitt
    May 3, 2023

    I highly recommend this service

    I purchased it from a private seller. The item was exactly as advertised. The seller was accommodating and helpful. Prices were excellent for the offer, and the seller included extras they didn't need. Shipping and communication were outstanding. I highly recommend this service.

  3. Nydia Menendez
    May 2, 2023

    The possibility of exchanging

    The simplicity of the entire purchase was backed by the possibility of exchanging the watch in case I was not satisfied. This was what I did. I returned the look because it didn't work for me. It was also because I could not get it running for a couple of days of using it. It could have resulted from user error, but no solution I attempted worked.

  4. Sonja Vega
    May 1, 2023

    Never receive a refund

    When you purchase a watch, Chrono24 doesn't want to be aware of it. I bought a wan, and the seller misrepresented it in a way that claimed it was ten years older than it was. Chrono24 is taking this issue to the seller; it's not their issue. The seller provided an exchange of $200 (on an expensive watch for $14,000), and the buyer could choose to take it or leave it, considering that the import charges I was required to pay out of my pocket were nearly $2,000, that I could never receive a refund. Beware of the buyer.

  5. Jennifer Riggs
    Apr 29, 2023

    No watch inside mediation

    Watch Bix only and Brietling's warranty card were sent. Still, no watch inside mediation was requested with the retailer to solve the problem, but Chrono24 does not respond to messages or emails.

  6. Brianne Moran
    Apr 27, 2023

    An unfavorable

    Chrono24 must inspect each watch sold on its platform before delivering it to the customer. An individual seller made false representations about the condition of the watch I bought, and the only reply from Chrono24 was to return the watch returned to the seller at my cost of me. Since I was unhappy with my purchase, they stopped me from leaving an unfavorable review for the seller. This was my very first purchase and my last. Get your watches from local retailers and check your eyes before paying.

  7. Aurora Marron
    Apr 13, 2023

    It's very unnerving

    Excellent dealer; however, Chrono24 proved to be a bit of a hassle. In particular, I lost my password and needed to change it. It took me about two minutes elsewhere, and at Chrono24 was a long time. I was registering as a brand-new user using a different email address. When I made the payment immediately, the credit card, Chrono24, provided me with an invoice. Great for pricing information. It's very unnerving to receive an invoice when you've recently authorized a tens of thousands of dollars purchase with your card. However, eBay is superior.

  8. Ivan Beacon
    Jan 20, 2023

    They claimed it was exactly what they said you get

    I bought a watch, but the purchaser put the wrong address and incorrect amount, and I was forced to pay around ten times the number of duties, and when I sought assistance from this company, they just laughed my request away... They claimed it was exactly what they said you get...

  9. Lago
    Oct 17, 2022


    As buyer and seller endless problems for me! As a buyer received a €1000 watch wrapped in newspaper poorly and eventually returned it. As a seller, if you want an early grave, welcome to chrono24! They have sold a few looks for me, but it's unsold, which presents many problems.

    If you receive an inquiry, they suspect you have sold it privately and send you an invoice as if it sold. This takes many unanswered emails, and the girls on the telephone always respond they will have someone call back, but out of 4 occasions, this happened once.

    Also, they continually ask for photographic proof with an identity card to get a refund. My watches are new and kept in a safe box, so it's a no-no to keep handling them. It's akin to having your watches in prison. I might add it's the mentality of the site owners.

  10. David Daniel
    Sep 20, 2022

    I was quickly connected each time.

    I've recently returned to playing (obsessing with watches) and have purchased some watches only with Chrono24. A top-quality outfit, I couldn't be happier! I especially appreciate the purchase procedure. The site's design is fantastic, close-up detail photos are standard, and the convenience and security of purchasing have been exemplary. They also answer the phone in case you need to contact them. I've had to get them several times to verify details about the wire, and I was quickly connected each time.

  11. Jonathan Fritsch
    Sep 18, 2022

    Great customer service

    I'm sure my recent encounter using Chrono 24 was one of the most memorable experiences I've had in quite a while. My watch was held in Italy. I spoke to a person who was easy to reach, and they walked me through all the possible scenarios calmly and reassuringly and helped me communicate with my seller. In no way did I feel secluded. The watch was delivered and was just as described. I'd purchase another look from Chrono 24 but just with Chrono 24 if it's for a second-hand or obscure one.

  12. Scott Biggs
    Sep 17, 2022

    I am dissatisfied

    While I like the Plattform as an excellent watch search engine, I am dissatisfied with the lack of help or support in a situation where this could have been called for. Be patient messages do not help without being immediately followed up by specific notes that solve the problem. This makes it appear that there is no real help is offered. As of today, I haven't received any message regarding this issue, and I've decided to close the case without receiving any assistance from the Chrono24 team.

  13. Cassiana Alves
    Sep 16, 2022

    Great watch buying experience!

    I was able to find the watch I was looking for from a variety of dealers. It was easy to choose the lot's best price and transaction bargain. After funds were cleared in escrow, the seller sent the package of the goods within 24 hours. The dealer received excellent reviews and had a good reputation on this site. Overall, it made me feel at ease making a hugely expensive online purchase.

  14. Richard Leeds
    Sep 15, 2022

    I would recommend it.

    Shopping through Chrono24 was the best buying method, removing all the risks in purchasing an expensive product from a non-existent seller, perhaps from out of the country. It is essential to know that the money won't be released until the watch arrives and you've had the chance to verify the clock to ensure it was "as advertised." A wide selection of watches available on one website was a great way to understand what options are available and what different kinds of watches are typically sold for. I would recommend it.

  15. Kevin Barron
    Sep 15, 2022

    Overall, I'm pleased with the experience!

    Excellent description of watches as well as clear information about dealers. The entire process was effortless. I'd like to see you mention the fee in advance instead of when I'm reaching to grab my card. Additionally, I was unclear about the sales tax the merchant could charge until the time of the actual purchase (they did not charge sales tax on my account). Overall, I'm pleased with the experience!

  16. Marisel Thomas
    Sep 14, 2022

    I found the perfect watch at a fantastic mutually agreed price

    I've been looking at Chrono24's website for a while. Chrono24 website for quite a bit. After researching a few selling websites, I tried their site to purchase. I wasn't happier. Get me in touch with sellers from across the globe. I've spoken to various sellers, and they were prompt in getting my back with the answers to my inquiries or counteroffers. I found the perfect watch at a fantastic mutually agreed price. The purchase of an extra band for this special edition of the eye!

  17. Barbara Bryant
    Sep 13, 2022

    I like using the Chrono 24

    I like using the Chrono 24. One issue I'm having is that when I attempt to pay, the transaction is processed through a service that credit card companies don't employ. The seller or I need to call Chrono 24 to have my credit card accepted. It could have to do with the kind of security they offer. But, regardless of that, I consider it a great location to buy a watch.

  18. Tyler Graham
    Sep 11, 2022

    I will definitely return for any future purchases of watches

    I have bought two Rolex watches through Chrono24 and both were fantastic experiences. Two different companies, but they both gave excellent service and incredibly prompt delivery. Chrono24's escrow payments has made me feel more comfortable when I was making these large-dollar transactions. I will definitely return for any future purchases of watches.

  19. Melissa Hrynko
    Sep 9, 2022

    My experience was excellent

    I recently bought the Jaeger LeCoultre Reverso through a seller who is private on Chrono24. Initially, I was cautious, but after several messages with the buyer, I accepted the offer. I am delighted with the outcome, especially as the seller didn't have a review or rating. I think you should be thorough and ask questions to determine if it's what you're looking for and if it is legitimate. I would use Chrono24 again. My experience was excellent.

  20. Daniel Rizzo
    Sep 8, 2022

    It was my first experience I tried Chrono24

    It was my first experience I tried Chrono24, and so far, my experience has been pleasing. It was simple to navigate on the site, and I was delighted to find the watch I was on my wishlist. Everything seemed to be exactly as described on the site. The dealer packaged the watch exceptionally well, and the watch arrived in excellent condition. As with all things, but especially watches, it's not easy to discern the inner workings; however, from its exterior and outside appearance, it looks exactly as I anticipated.

  21. Wendy Sheeler
    Sep 7, 2022

    I had another wonderful purchasing experience

    I had another wonderful purchasing experience through Chrono24! I found a gorgeous Piaget Polo watch and felt extremely comfortable knowing that I was able to negotiate and purchase the watch from a verified dealer with no issues. There were no problems or games. Chrono24 ensures the security of both the buyer and seller by providing peace of mind throughout the buying process. The seller was highly professional, and the watch was exactly as described... I am looking at using Chrono24 again for my next watch purchase!

  22. Shane Palmer
    Sep 6, 2022

    Excellent first purchase experience all the way.

    I'm in California. I admit I was a bit nervous purchasing a costly Ulysse Nardin timepiece for the first time on Chrono 24. The entire purchasing process, from start to finish, was pleasant and easy to comprehend and provided me with peace of mind for the duration. The dealer is in Italy, and the watch was delivered seven days after I paid and the customs process. Overall, I would say that Chrono 24 bends over backward to protect the customer, which is something I appreciate, in my opinion.

  23. Charles Lajeunesse
    Sep 4, 2022

    I highly endorse their products to anybody!

    My fiancé bought an all-new Tudor Black Bay 58 for my "engagement watch." With the Tudor BB58 being on backorder with most of the local ADs and dealers, she went to Chrono24 to ensure that we received the watch on the wedding (or "elopement") day. WatchShopping (WS) served as our authorized dealer under the Chrono24 (C24) service, and both WS and C24 delivered exceptional service. They were swift and efficient, providing precisely the watch stated (in excellent condition )... and 4 to 5 days ahead of time! I highly endorse their products to anybody!

  24. Anthony Mazza
    Sep 2, 2022

    Overall, this was a fantastic shopping experience.

    I was able to get a fantastic watch at a price lower than I anticipated with fewer issues. Specific "dealers" turned out to not carry the eye after marketing it, but Chrono24 made it easy to identify and dismiss the ones that did. The buyer protection program was comforting even though I did not need it. Overall, this was a fantastic shopping experience.

  25. John Scanlon
    Sep 1, 2022

    Highly recommend this business

    The first time I purchased an item at Chrono24, it was an excellent experience. The selection of options and choices from the global collection of dealers is superb, as are the prices. The price is usually lower than buying a second-hand watch from UK sources. The Escrow payment method provides additional protection, especially for the first-time buyer of a high-end look abroad. I'll use Chrono24 when I make my next watch purchase and highly recommend this business.

  26. Rosa Velasquez
    Jun 26, 2022

    Excellent website

    Excellent website, but we would like to see payment delayed until the watch has been verified to be accurate prior to payment being made by the vendor. Chrono pays when they receive confirmation from the Courier confirming delivery, not when you confirm that everything is as it should be.

  27. Anthony Powers
    Jun 3, 2022

    I'll keep buying watches through Chrono24

    After reading some negative reviews and being skeptical about doing transactions with Chrono24.

    However, I've decided to take a risk and discover that the negative reviews appear entirely untrue.

    In light of the current events occurring in the eastern region of Europe, as well as the dealer, I have decided to stop my purchase.

    Chrono24 promptly reimbursed my deposit in total, which came sooner than I had expected. As of now, I'll keep buying watches through Chrono24.

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About Chrono24

Purchase pre-owned and new watches on Chrono24 and sell them worldwide. More than 359,263 watches from brands come from Rolex, Breitling, Omega, etc. At competitive prices

523 002 0310
Karlsruhe, Germany