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Q&A
Is P.C. Richard & Son legit?
P.C. Richard & Son has 7 reviews on 99consumer.com, with an average rating of 1.1 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach P.C. Richard & Son customer care?
You can contact P.C. Richard & Son customer care via email at [email protected] or by calling them at 631 773 4900
Where is P.C. Richard & Son located?
P.C. Richard & Son is located at address Price Parkway, Farmingdale, NY 11735, United States.
Customer Service Not satisfied
I purchased a Frigidaire closing week which become introduced and arrived the date of arrival but after the set up the allegedly “contemporary” fridge never were given cold. A technician who turned into impolite upon arrival said I wished a compressor. Since then I’ve been calling the Customer provider branch best to be hung up on twice. This is the more severe experience I’ve obtained after shopping a “modern” appliance.
No Response
I bought a gasoline dryer. I had to exchange the dryer to propane use. Pc richard did no longer have the package. So now seeing that numerous weeks i have a dryer that doesn't work for me. Called and not anything they can do. Called the Riverhead NY keep and nothing. Salesman supposed to order the component. Thats the provider you get. And i buy awesome amount of home equipment from laptop richard, i turn houses. Don't fall into the same hollow. Im very surprised that this occurred to me. I wont move again.
Doesn't Care Of The Customer
I have been a client of PC Richard since 2018. I have always trusted PC Richard to service my devices. Since then, I don't believe them any longer. I bought a refrigerator at PC Richard on Jun 30th 2023. The driver who delivered my refrigerator damaged my property. I reported the damage to the Fordam at Bronx immediately. The manager of the store and sales rep Jesus suggested I contact the corporate office to submit the claim. I made the claim, and contacted corporate office numerous times and still no one could resolve the issue. Each time I contacted them, the corporate office, they attempt to prevent the issue. I have spent a much of my money in order to correct the issue. This is now almost two and a half months , they haven't solved it. PC Richard does not care about the customers. We can't rely on PC Richard anymore.
Never Do Business With P.C. Richard & Son
There was a problem with the sound bar. A store employee stopped by. As he was repairing the issue with the sound bar, it was accidentally causing the screen to go out of service. Just before Thanksgiving, I am experiencing nothing to do with my TV. was looking to replace it as it was not my fault nor it was the fault of the television the problem was a sales clerk who was able to damage the TV
In the event of requesting a replacement I was informed actually no. I was a huge PC Richard customer. No longer. Because of this Allen Amiano who won't even speak to me, he and sent me an email. Such an insensitive way of responding. I've canceled all my computers Richard CC Will never do any business with them again.
Fraudsters, Liars and Thieves
The Brick, NJ PC Richards the management and salespeople are fraudsters and liars. They also steal and profit from the elderly residents of the area. I was a victim of a weeks in a row because of the fraudulent practices of this shop. I don't know what the other stores have been like, but like many NJ firms that are dependent on salespeople working on commission.
They are speaking bulls**t artists that primarily target seniors, women as well as the handicapped, believing that customers that fall under these categories do not know better, which is why it's like opening time to perpetrate fraud on the customers.
I was required to contact the BBB as well as make a formal complaint with the NJ Attorney General's Office for a representative from the corporate side to take action. He, astonishingly unexpectedly, and with a smile efficiently, graciously and effectively remediated the issue in the majority of cases. Still, I do think that we could have received a reimbursement for the damage and the utter nonsense that the Brick store caused to our family in what was supposed to be an effortless purchase of an appliance. I'll never offer PC Richards my business again and would advise customers to avoid them, or at the very least, from this location.
Unforeseen Charges for Overlooked Tubing Installation
I faced an issue with our landlord's requirement to connect tubing to the drain pipe to prevent water from hitting the building. Despite repeatedly emphasizing the need for tubing installation during the air conditioner installation discussions, it was overlooked in the work order. Now, PC Richard is insisting on a second installation charge to rectify the omission, and despite my efforts, they are unwilling to waive this additional fee.
Their policies are terrible, and so is their customer support.
I bought an HotPoint Dryer from P.C. Richards. It was about $900 for delivery, installation, and then taking away the old model. Two technicians said the dryer was simple, it's not a high-quality dryer, and you will be getting the value you spend for. I've been talking to GG Appliance and PC Richards, but they told me I could not exchange my dryer today. I told them I'd purchase an upgrade. I'm unhappy with this model and would prefer a higher-end dryer. However, I was not told. In the last month, I've wasted my time and money using this dryer (that isn't drying clothes!). I'm entirely dissatisfied and will never buy any items at PC Richards again, and will like everyone else; I will avoid PC Richards. Their policies are terrible, and so is their customer support.