(2.5)
Q&A
Is Lookfantastic.com legit?
Lookfantastic.com has 58 reviews on 99consumer.com, with an average rating of 2.5 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Lookfantastic.com customer care?
You can contact Lookfantastic.com customer care via email at [email protected] or by calling them at (618) 113 1481
Where is Lookfantastic.com located?
Lookfantastic.com is located at address Rudheath, Northwich CW9 7RA, UK.
I was dissatisfied
I was dissatisfied. The discount coupon didn't work on my order. I ordered for 20.5 and was charged eight bd for delivery even though my delivery was supposed to come cost-free... The website and app were not welcoming to me, and the discount codes did not apply to my purchase. I wouldn't recommend the website to anyone. There is nothing special about it
WORST THAN BAD SERVICE !
Oh! WORST THAN BAD SERVICE! Do not claim that this website is fraudulent! I placed my order on 04 June, and I'm still waiting for my order to be delivered. It's already 30 June!
So disappointing! It's our first time dealing with this Lookfantastic website! First impressions last, according to the saying!
The Very Very Very Bad and The Most Worst ONLINE Platform I've Dealt With.
You've made some improvements
Your products are gorgeous, and your prices are exceptional, but, wait a minute, there's a huge, but that is accompanied by capital letters and numerous exclamation marks. Your shipping process is a painful pain waiting for it to arrive, or it might not, but I received an exchange once, and the quality of the items that arrive is like a dog's pack. Chewing it up on the way, the boxes are broken, and each time, my epsom salt gets all over the bag, not the load that is their official one. You did not respond to my questions, so I stopped buying for a while. This morning I'm giving you another chance. Maybe you've made some improvements.
Enjoyable shopping experience
I've never experienced a more enjoyable shopping experience on the internet. I am a massive fan of makeup and buy it every day. I am located in the EU, which is Slovenia. The only thing I have to say about the shipping service is they're amazing. The parcel typically arrives within days! This is amazing, considering that the makeup companies I purchase from are in the UK, and I usually have to wait at least 15 days for my order to be delivered. I've also never had problems with paying or replacing. I received a damaged highlighter, but they provided me with a replacement, and it was delivered much faster than I expected. They also offer discounts daily that are amazing and make the experience more enjoyable;) I love them, and they're my top online makeup store 10/10.
I rate three stars as the pricing is acceptable
I rate three stars as the pricing is acceptable. However, when I place an order for a product, I'm not sure if they will deliver for me or don't have it. I have ordered frequently from this website; however, most times, an item has gone missing, and they do not deliver or say they're finished once. And they offer a free thing that they have wanted to add to your shopping list, and you should give them many massages to get your money back for the item they didn't deliver.
My experience has been excellent to date
I'm not sure about the other reviews because I read other reviews that look fantastic. They're not very good. However, my experience has been excellent to date. The only issue is that standard delivery within my country is entirely free. Every time I need to contact a customer service person to ask for a refund of the delivery cost, which I received within 5 or 4 days, no doubt. The site provides discounts periodically. It is also helpful. I'd suggest the website.
They are very quick to deliver
No single time issues occurred with the delivery. They are very quick to deliver. The collection is huge and fantastic. Best prices possible. Unfortunately, the majority of daily deals are applicable only to residents of the UK. It's not valid in Europe or anywhere else. Even so, the price is unbeatable!
I am not impressed
Look Fantastic recently sent me an email advising that a particular item on my wishlist was back in stock. I was delighted and placed an immediate order. I received confirmation by email.
I am not impressed by Look Fantastic. Why would they advise that an item is back in stock when it was not! I received an email confirmation a few days later.
CARE: You might not receive the item you ordered, even though they say it's in stock.