(3.4)
Q&A
Is JomaShop legit?
JomaShop has 62 reviews on 99consumer.com, with an average rating of 3.4 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach JomaShop customer care?
You can contact JomaShop customer care via email at [email protected] or by calling them at 877 834 1434
Where is JomaShop located?
JomaShop is located at address Brooklyn, NY, United States.
I am highly disappointed by the poor customer service
I've placed an order with Jomashop, and they promised to deliver it within three days of delivery. Five days later, my order wasn't paid. I called their customer support number, and the customer service representative did not bother to talk to me professionally. I am highly disappointed by the poor customer service.
Customer Service is Excellent! Price is Excellent!
JOMASHOP is an outstanding online business that offers high-end items, whether new or used! Customer Service is Excellent! Price is Excellent! The watches are authentic! The delivery packaging is fast and Fantastic!
Excellent company!
I purchased a Seiko watch this week, which was delivered in a few days. On Monday, I received an email from them announcing the clock for 30 dollars less. I contacted them, and they accepted the new price and instantly reimbursed my credit card. Great customer service! Excellent company!!
The experience was fantastic
The experience was fantastic. As a buyer, the speed of their communication and quick responses to my questions have led me to make my second purchase in 3 days. I will purchase from them in the future.
I found Jimmy Choo sunglasses that fit perfectly
I found Jimmy Choo sunglasses that fit perfectly and came at a bargain price. This was always my first choice for watches, but now, it's my go-to for designer sunglasses, too.
Nobody is responding
I was looking to buy an item for a watch. I filled in all the details and checked out. It was paid, but the order didn't go through! Nobody is responding. If I have any doubts about fraud or take, I probably will seek out authorities and attempt to recover my money authentically.
Great customer service
A wide selection of watches with some of the most competitive prices available anywhere. The look I recently purchased went to a flash sale; the customer service was efficient in helping me avail the Norton Guarantee of $100.00 and promptly paid the amount on my credit card. Previously I was also informed of another product that was not in stock for a lengthy period before it was made accessible, which meant I could purchase it for a reasonable cost.
Jomashop is not a trustworthy store
I was thrilled to purchase a pair of Ray-Ban total black aviators to celebrate my birthday, but when they arrived, they were fake. When I received my purchase, it appeared in a genuine but damaged Ray Bans box. After I unpacked the case and pulled off the glasses, I was immediately struck by how the case felt and did not look like other Ray Ban cases I've had. When I pulled the glasses out to look them over, the hinges were extremely fragile and thin. As I examined the frames, the prints seemed to be smudged or imperfect but nothing like other Ray Bans I've ever owned. In my skepticism, I went to a Nordstrom authorized retailer who told me they believed the product was not authentic. When I contacted Jomashop, I told them the product they offered me was not genuine. They said they would assure 100% authenticity and that if I needed an exchange, I'd have to submit a notarized document stating it was fake and signed by an authenticated person, which is not something that any Luxxotica retailer has,s or return the Ray Bans at $13.60. Whatever I suffered in this case, and it was an enormous amount of hassle, I was able to resolve it in a futile effort. Jomashop is not a trustworthy store, and I will not shop there again.
I decided to take a risk and am so glad I took the chance!
I purchased an item for my son's watch, delivered within a few days. It was gorgeous, and he loved the loved. I've never been to this shop before. However, it was recommended by a reliable friend who bought some jewelry items from Jomashop. I believe in his advice and his judgment. I appreciate the RETURN IF UNSATISFIED warranty as I never buy expensive watches, and I wanted to make sure my son would be content with the purchase, or I'd have the item to be returned. I could have bought the same watch at a local jewelry shop at a much higher price. However, I decided to take a risk and am so glad I took the chance!
Shipping was quick as well
First, I found an excellent price for my Hamilton, which was better than Amazon. It was delivered as promised and ideally in perfect condition. Shipping was quick as well. Overall, the shopping experience is among the most well-organized and well-designed available. Thanks, Jomashop! We'll come back.
High-quality products
They were late on my half-order due to partial shipping. Overall, they're good. High-quality products and excellent customer service.
Wonderful checkout experience
Jomashop offers the widest variety of luxurious goods at affordable costs.
Shopping is delivered with prompt checkout instructions and helpful delivery information.
Overall, Jomashop gives you a wonderful checkout experience.
Jomashop offers a broad selection of high-end goods not readily available in many online stores.
The most appealing aspect is that prices are generally reduced.
They always stick to the description and are delivered in safe packaging.
I'm a delighted customer who enjoys shopping at Jomashop!