(3.6)
Q&A
Is IGS Energy legit?
IGS Energy has 60 reviews on 99consumer.com, with an average rating of 3.6 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach IGS Energy customer care?
You can contact IGS Energy customer care via email at [email protected] or by calling them at 8779954447
Where is IGS Energy located?
IGS Energy is located at address United States.
They did not even acknowledge my name.
They called and claimed they were my current supplier and would like to extend my agreement and offer me a lower price as a loyal customer. They weren't my supplier, and .......they did not even acknowledge my name.
NO GOOD FOR BUSINESS AT ALL!
I was not a fan of the pushy person Chris who repeatedly contacted me to enroll in the IGS program to get electricity. NO GOOD FOR BUSINESS AT ALL! He could have called me more than 20 times until I advised him not to call me back.
I had to cancel my order through IGS energy
I had to cancel my order through IGS energy after I realized that the sales representatives who had tricked me into signing the purchase were not telling me the truth. I was told that they're not changing the supplier.
The representative on the phone was extremely accommodating
The representative on the phone was extremely accommodating and not "pushy"! He was very patient and explained the options available to me. The representative on the phone was identified as Jack. Thank you so much!
I was very pleased with Maria her service
Maria. I was very pleased with Maria her service. She was competent and helpful and did a great job. She assisted me in choosing the best plan for me and also helped me select an insurance plan for my home.
I've had no issues with your product or service
The first woman who answered my call was very kind and informed about my particular situation. I've had no issues with your product or service. My point is that I can't get mail because there are many junk messages, and I didn't renew my subscription. She got me a more affordable amount and reminded me to remember renewals shortly. Thank you
Ken Christoff expressed a lot of concern for me
Ken Christoff expressed a lot of concern for me and my neighbors. He was concerned about ensuring that we all paid the least for our electric and gas bills. A Sales Rep. rarely genuinely worries about the people they're trying to get signed up for their service. Still, I'm thankful to Ken for returning to our house more conveniently to chat about the benefits IGS could offer us.
Friendly professional and helpful person
My friend informed me of the rates for IGS, and I was unable to believe the price it was. The most significant part was that a friendly, professional, and helpful person answered the phone and was able to convey an "it's my pleasure to help you" attitude.
Wow! There are some of those who are good and want to be out in the field! They went over everything in detail, and I was able to change my mind at any time.
I called to inform me that my IGS gas costs have been increased to $8.99/MCF
I called to inform me that I was concerned that my IGS gas prices had been increased to $8.99/MCF. I read in the Nextdoor chat that there was an Stark County (Ohio) Gas Aggregation program which is available to all residents of Stark County (I think) where the cost of gas is $3.29/MCF. I called, spoke with an extremely personable professional, knowledgeable, and helpful IGS telephone representative.
He was able to assist me to join the Aggregation program. The rate is still good until 2025. I am thrilled with the results of my conversation. But, I do have one issue. What is the reason this program isn't made more widely known. I'm sure the same programs exist in various counties and states, but clearly it is necessary to inquire about these programs.
Excellent Rep. Awful Electric Rate.
I was impressed by the sales rep who came to my house. It was a pleasure to have him at my home and speak with me. After signing up, I created my account and reviewed the rates for the next three years. Although I was naive, I assumed that the rates would be affordable. That's when things got a little crazy.
Gas was not too expensive, so I could bear to go green. Electric..... Sheesh. It's almost twice the price. If that's the price of going green, I can't even afford it. My account was not fully processed when I canceled my contract in less than 24 hours. Everyone, please be informed!