5 Reviews on Suntrek Solar
Write a review on Suntrek Solar
99Consumer for business
About Suntrek Solar
Since our first patent for consistently designing, manufacturing, and installing high-quality systems, we have been widely recognized. Exceptional warranties and excellent customer support back these systems. We have three offices in California and Nevada and hundreds of dealers across North America. Our custom solar solutions have been provided to more than 30,000 customers worldwide. Referring to satisfied customers and builders who have used our products and services firsthand is the majority of our business.
 8002927648 |
 [email protected] |
 https://www.suntreksolar.com |
 5 Holland, Irvine, CA 92618, United States |
 |
The customer service for scheduling the appointment will be via an enthusiastic woman who is knowledgeable
Recurring customers for winterization for my pool’s solar heater. The customer service for scheduling the appointment will be via an enthusiastic woman who is knowledgeable. The team is thorough when inspecting the system and ensuring that it is fully draining for winter. They do not leave any traces.
The installers were rude
The installers were rude. They smoked on site, removed 14 of the water lines without notification to us, and then began backfilling without making any repairs. Communication was inadequate during their departure, leaving the work site in danger at their release.
We are so happy to have chosen Suntrek
Suntrek installed our solar pool three days prior. The temperature is currently 84 degrees, and the pool temperature is at 88, with no need to turn off the heater with gas. The installers were punctual, very professional, and courteous. We are so happy to have chosen Suntrek.
Suntrek Solar is a top high-end company
Suntrek Solar is a top high-end company. They set up our solar system many years ago, and they are the one company I can trust to ensure it runs smoothly. Customer service from them is outstanding! Amanda at the office is extremely friendly and does her best to ensure we’re satisfied. Junior is at home to ensure everything is working correctly and is more than willing to spend the time to explain all the details to me. They’re sincere and strive to repair things before purchasing new parts. I am grateful to Suntrek Solar and glad to be their client.
Could be even better
The work was sloppy to me. The plans were not accurately measured, which led to significant changes on installation day. Spray painting the pipes in a mix of black and white was a way to give it a more mismatched look.
My stucco was scratched from not being careful when placing and securing ladders. The painting of the pipes to match our house is imperfect and has some missing spots. We will have to do it ourselves. I hope their product will be better, but only time will tell.