4 Reviews on TXU Energy
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About TXU Energy
TXU Energy is trusted by more Texans than any other electricity provider to power their homes or businesses. We offer plans tailored to our customers' needs and help them save money with transparent, price-protected rates. With our tools and tips, 24/7 support, bill assistance, and other services, we can help you reduce your electricity consumption.
 8662784898 |
 [email protected] |
 https://shop.txu.com |
 6555 Sierra Drive, Irving, TX 75039, United States |
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I'm thankful to know that Ricardo
I’m thankful to know that Ricardo was able to suggest an affordable plan to my family and me. The agent was meticulous and even did the maths to evaluate our existing program to a new one should we choose to change. I didn’t know about the new plan but it was the right option for us. ,
The process was simple
We’ve been thinking about returning to TXU for some time, and sometimes, the grass is often not as green. My Rep, Ricardo, was beneficial! We’re happy to replace you. The process was simple, and it was beautiful that we could do everything on the internet.
Shady energy company
Shady energy company won’t honor…Shady energy company won’t keep credit for week and night. I signed up for electricity, and there was weekend and night power free. After a month of using TXU energy, the company billed me the entire amount of energy used. They will not honor the weekend and night hours as they had advised—sad energy company.
Great Chat Service but Still No Answer
Ana was prompt and friendly and was able to help. My ultimate question was not answered, so I gave Ana four instead of five. I was curious about how TXU registered usage.
I did not have electricity or a meter. Ana was able to credit my account, but I need to continue to pursue my original question.