8 Reviews
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8 Reviews on

  1. Yenthia Toman
    Sep 23, 2023

    Very Bad Experience with Online Cake Ordering and FedEx Delivery

    Using was incredibly frustrating. I found it nearly impossible to edit my order. As a first-time visitor to the site, I restarted my order multiple times because I wanted to make additions or changes based on what I discovered I wanted or simply because I changed my mind.

    Regarding delivery through FedEx, I must say it felt like some joke. Given their notorious reputation for being late, I took precautions and ordered the delivery a day before my event. However, to my surprise, FedEx delivered it a day earlier than expected. Considering their prices, I expected better delivery options, including a specific time window and a more reliable delivery date.

    As for the cake itself, I have no idea how it performed or tasted, which is rather disappointing. There was no feedback from the recipient, which leads me to believe it might not have lived up to expectations. All in all, I won't be using this service again.

  2. Tiffany Johnson
    Sep 20, 2023

    Disheartening First Encounter

    For my first experience with this company, I was left disgruntled and genuinely disappointed. My son's milestone birthday surprise was ruined despite spending $160, including a $23 delivery fee that was charged to have the box delivered on the chosen date. The package was delivered to my son's job the day before!

    They screwed the surprise. To make matters worse, the disregard for customer service..or the lack thereof added more water to my burning is inexplicable!! There's a lot to be learned...businesses rise, and they fall!!!

    It's the customers...satisfied ones that keep a business thriving. No wonder all they show are five-star transparent so people decide whether to risk their money or NOT.

  3. Cindy Anar
    Sep 17, 2023

    Overpriced Cake

    I showed up a day early, wasn't expecting it, and it sat in the sun for almost an hour. I was disappointed by the experience. The cake is insanely tiny for the price, and I found it very disappointing.

    While the decor and overall experience were great, I couldn't help but feel disappointed based on the amount I paid. I also felt frustrated that shipping wasn't included, considering the price I paid for a mere bite of cake.

    It was disappointing to realize I had no choice but to pay another $26 for shipping after spending $70 on the cake. Furthermore, the flavor of the cake was just "meh" and very dry. Overall, my experience left much to be desired.

  4. Yan Dumrauf
    Sep 14, 2023

    Sweet Surprise Gone Soggy

    The cake was delivered to me one day earlier than promised, which was quite frustrating because the surprise I had planned was tied to a specific day. To make matters worse, I couldn't pick up the cake immediately, and it ended up sitting in a warm environment for hours. When I finally opened the package, I was disappointed that the cake had become soggy and unappetizing.

    On a positive note, the candy that came with it was a great selection, and there was a generous quantity. However, to my dismay, the candy turned out to be stale.

  5. Markofski Harles
    Sep 12, 2023

    How False Advertising Ruined My Grandson's Birthday Surprise was rained on our special day. This would be a significant birthday surprise for my grandson's fourth birthday. The butterflies did not fly, even when I prompted them to do so. It was just a box of cheap candy bars that cost me $140.00. False advertising is getting more and more common. I saw this thing on Innovation Nation, and I will write them a letter as well.

  6. Keith Hodges
    Sep 7, 2023

    😡My Unfortunate Experience With🤬

    I ordered a cake for my birthday from #Sendacake, and it was delivered in the scorching Arizona heat and left at my door. The temperature soared to 125 degrees – you can imagine how my heart sank at the thought of a chocolate cake and candy in that kind of heat. When I contacted #sendacake, they refused to stand behind their product, offering me nothing more than the suggestion to tell the recipient to place it in the fridge.

    It was so absurd! They didn't honor their products, which is quite different from the experiences I've had with other reputable websites like Wolfermans, Wine Country Baskets, and Harry&David, to name just a few.

    This was my first time using #sendacake, and I can confidently say that I will NEVER use them again. They completely ruined the birthday surprise for my recipient, and to make matters worse, they couldn't even offer a replacement. It's a shame that this company doesn't allow all its customer service efforts to transform into positive experiences. It's like they need a metamorphosis into a better company! #Buyer #Beware!

  7. Susan Brink
    Sep 6, 2023

    Pricey and Disappointing Experience At

    I found the product to be too expensive. I paid extra for the wow factor, and it was such a huge letdown and underwhelming. I also don't understand why certain flavors should be charged more for the cakes. I wish I had never purchased this product. It was just so awful. When my friend sent me a video recording, I was so excited, but upon opening the box, the butterflies that were supposed to fly out with more spring to them did not. They just fell out of the box and scattered low towards the ground. What your company advertises on social media is so fake. I regret buying this.

  8. Ronda
    Aug 14, 2023

    Very Expensive With Bad Decorated Cake

    I received the Birthday Explosion box as a gift from my daughter for my birthday. The butterflies inside were genuinely delightful and caught me by surprise. However, I must admit I was slightly disappointed with the cake itself. The cake was stale, and the icing had hardened and cracked.

    It didn't match the company's description of their special occasion cake. I can't help but feel a bit disheartened that my daughter spent a significant amount of money on something that didn't quite meet the expected level of quality.

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Send A Cake understands the challenges when individuals search the internet for the perfect gift. The uncertainties of whether the recipient will appreciate it, if it carries a personalized touch, whether it will be punctually delivered, and if it meets the standard of being impressive enough can be truly daunting. The realm of gift-giving has long been known for its complexities... until now! Crafted with affection and dispatched with the utmost consideration, Send a Cake came into existence driven by a straightforward yet ambitious objective. The core mission revolves around curating distinct gifting encounters that leave an indelible mark, all anchored in the timeless tradition of cake – an integral element in every celebratory occasion. For Send A Cake, offering an array of exceptional, unforgettable gift options to its esteemed clientele isn't just a business endeavor but a heartfelt aspiration. Playing a role in spreading happiness, love, and the simple ability to brighten someone's day is an added delight! Throughout its journey as a small-scale enterprise, the focus has been, and will continue to be, on people and the moments that shape their experiences.

4515 125th Ave SE, Bellevue, Washington, 98006