(3.0)
Q&A
Is Burgers’ Smokehouse legit?
Burgers’ Smokehouse has 70 reviews on 99consumer.com, with an average rating of 3.0 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Burgers’ Smokehouse customer care?
You can contact Burgers’ Smokehouse customer care via email at [email protected] or by calling them at 8006245426
Where is Burgers’ Smokehouse located?
Burgers’ Smokehouse is located at address 32819 Missouri 87, California, Missouri 65018, United States.
To expensive
Sad! just a couple of years ago a 3 lb roll of burgers smokehouse summer sausage was $14.99 at my local market. this year only 1 lb rolls are available @ $14.99. this will be the 1st year since the 1970s that my family's will not be enjoying this summer sausage for Christmas. I was raised near California Missouri.
Primarily stopped eating pork
A few years ago, I used to order often. The family has primarily stopped eating pork. However, I did want to indulge in your sausage and bacon. This did not taste precisely the way it did in previous days.
Fantastic breakfast food
Nothing is more satisfying than getting up on a sunny morning to eat yummy bacon with your family. I have enjoyed this for the last 35 years, and it only gets more delicious. I appreciate beginning my day with the finest bacon America offers. I am sad for all those who've ever had this fantastic breakfast food.
Always satisfactory
I've been a client of Burgers over the years, and they're one of the few businesses that never provide. I have never received anything from Burgers that wasn't always satisfactory, which is why I continue to use them.
Consume without losing fluid
Hi. The beginning, I'd like to say. Thank you for this delicious bacon! One person told me, "I didn't know bacon could look that good," I'll be honest and say it tastes just as delicious as it seems! It's salty and can be the bacon I can consume without losing fluid. I've eaten at least six bacon orders and am considering the following order. Thanks!
The high quality
I've been delighted at the smokehouse, because of the high quality of the products but also the price system is among the most efficient I've seen. It's great to know that the cost quoted is the price you will pay. Since I've gotten older, it is so easy to monitor my expenses.
Fast shipping
The turkey breast smoked was icy and frozen when it arrived. It was delicious, just like the rest of the time, and making some delightful Smoked turkey sandwiches! Fast shipping, and the delivery was on time.
Excellent customer service.
Our daughter and I think the Burger Smokehouse sausages are one of the finest we've eaten. To top it off, my latest order came up with only one sausage link. I immediately called customer service and told her about the issue, and she got the new box ready before the following date was up. That's excellent customer service.
I am very disappointed.
I bought a ham for my friends towards the end of November. to celebrate Christmas. A few days before Christmas, our friends informed us that they had not received the ham. Tracking claimed it was in UPS. When I contacted UPS, I was told that the label was missing. Someone should have realized the item hadn't been delivered after four weeks! I am very disappointed.
I was embarrassed.
My first order was with this company, but I haven't received it. I placed my order on 22nd March and paid $60 to secure the delivery. The total cost was more than $300. It is now the 27th. Christmas Day was pitiful. I was embarrassed. I was constantly receiving updates on delivery times right until the 24th. I didn't have anything to support the Christmas Dinner. Please reimburse.
You can make better choices.
I was given the ribs as a present and was delighted with the idea of them. I made an order and received it today. I'm completely dissatisfied with the temperature. The gel packs were chilled, and the upper two or three packets were "warm" to the touch.. .ve put them in my freezer, hoping that, since they're "pre-cookie,d," they will be safe for consumption... I am a bit disappointed. You can make better choices.
It was a complete failure experience
We thought we'd try you since we see your ads frequently. We ordered a Country Ham - the saltiest Ham we've ever tasted. Each piece of Ham was pure salt. It was so salty that it was a sour expel, terrible to be eaten by everyone. It was a complete failure experience, embarrassing...
It must be an acquired taste from the country
I purchased two trays from Original Stuffing from Burgers. I LOVE Stuffing. However, I only have the pleasure of eating it only once every year during Thanksgiving. So, I ordered it from Burgers and thought it would be similar to the traditional Stuffing. I didn't consider that Burgers Smoke Turkey they place inside their Stuffing. I didn't enjoy it even a bit. It's NOT to say it was a Bad Product. It was not. It's just that it must be an acquired taste from the country. The packaging was excellent, and the speed of delivery was awe-inspiringly rapid. However, the flavor did not appeal to me.
Would definitely recommend it to anyone.
I've previously ordered this and will order it again. I showed this to my niece, who could not utilize it quickly enough for her slow cooker. I would recommend it to anyone.
Worst ever service.
Worst ever service. The item was delivered incorrectly—no ice pack. The vacuum seal is broken. Uneditable, I had to throw it away. It was embarrassing as it was a Christmas gift, and there was no time to locate the replacement gift because he was in a different state. I called several times and left messages, voicemails, and via em. I was contacted once, even when I'd already described everything that had occurred beforehand. I've been using the company for a long time for deteriorating gifts, products, and,d most importantly, the delivery service. I spent a significant amoamoamountney on food items that were not safe to eat, but the only thing I was told was that they delivered them. It was produced, and it was not safe to eat.
I've never had such bad-quality pork ribs.
The ribs you sent me do not look like those featured in your mail-out catalog or on your website... The ribs you gave me are not very meaty and are substandard in every aspect. When I first tasted these Kansas City-style pork ribs, they were delivered my way by one of my previous customers as a thank-you gift. They were unique, delicious, and meaty. The four slabs I received today are the worst I've seen in the entire time. I love ribs and consume many, but I've never had such bad-quality pork ribs. This is the last time I'll eat it regretfully...
A defective product in the present.
Our neighbors gave me a box of gifts to celebrate Christmas this year. It included two summer sausages and two cheese blocks. The cheddar cheese that was smoked began to form inside the packaging. I've enjoyed hams from this brand before and thoroughly enjoyed them. However, it wasn't enjoyable to discover a defective product in the present.
I received only half of the purchase.
When my package arrived, I received only half of the purchase. Following the order was impossible, so I contacted customer service. They didn't have any idea as to where the rest part of the purchase was. Customer service informed me that they would forward the information to the office and they would contact me by email. This is not an excellent service. Where is the rest of my order?
The range is unnatural.
The UPS tracking indicates that the signature is required, and I must stand in line waiting for the driver to deliver the pork piece. When I order, there is always a weight limit for an amount. Therefore, if the product weighs 4-5 pounds, you know it is 4 pounds. I've noticed that I always receive the lowest, meaning the range is unnatural.
It was a terrible delivery experience
The turkey I paid over $100 to deliver to my mother's home was given to the wrong address. The delivery driver didn't bother to knock on the door--just left it on the curb. Luckily, the neighbors were home and brought it to my mom's house. It was a terrible delivery experience that didn't make me feel confident in the business.
I placed an order for ham shanks.
I placed an order for ham shanks. However, I'm not getting any information on when I should get my order, and when I log in to the website, they cannot find it. I'm unsure if I'll get my order.
It was ordering and shipping.
It was ordering and shipping. Everything top-quality. I found the ribs to be good; however, the "Sauced Brisket" was sub-satisfactory. The Brisket (when opened) was similar to pulled pork rather than the Bet. It was stringy as if rushed to create a tender texture that ater "sauced" to hide that—learning lesson le; thanks, thanks, for the reading.
This is a considerable loss.
This is the first time I've tried Burgers. I ordered two bundles delivered for my son and daughter-in-law to celebrate their Xmas football celebration on the Sunday before Xmas. They received chicken and ham, brisket, sausages, pulled pork, and cheeses. The feedback I received in the morning following the party was that the links and brisket were okay. Pork pulled was delicious. The ham they mentioned was very salty; nobody took it in. The cheeses were tasty. They didn't even heat the chicken as they claimed they were more than sufficient without heating it. So I'm interested to see how it's going to go. I was a bit disappointed to hear the things they said. I expected to listen to a positive review considering the length of time Burgers has been operating. I will never order from them ever again. This is a considerable loss.
You must be able to pay each transaction separately.
Your website is a disaster. You must be able to pay each transaction separately. Other sites are the same way as the previous year. And you're done in just a few minutes. Friday, I placed an order and an address change. After entering the billing information, your website stated that the gift was being delivered to my residence instead. I removed myself from the site and called on Saturday. There was no trace of the address I had entered the night before. I am utterly dissatisfied with your lack of interest or inability to upgrade your website. There are too many good rivals to make purchasing from you a hassle.
I purchased two gift certificates for my parents but they weren't delivered or sent. I called customer service via the website twice, but no response. I was assessed $200. Disappointed. My family didn't receive their gift. Don't buy.
A warm touch to sensation.
The food product received was thawed with a warm touch to sensation. The company should improve the refrigeration packaging and packaging, taking into account the UPS delivery procedure to ensure the integrity of the product(s) they send.
I ordered the city ham and was extremely unhappy
Because I wanted a Ham for Xmas, I ordered the city ham and was extremely unhappy. The order was set one week before Christmas. However, they'd already run over the country ham I've been ordering twice yearly in the past 18 years. Beth
My first option was not in inventory
Last year, I waited till about the second week in DEC(?) to make my order. My first option was not in inventory, and I chose my second option, which offered holiday shipping. I would have preferred that my order be delivered earlier in Christmas Week rather than, as I was informed that if the product is in stock, we provide it as soon as we receive it. That is what I recommend.
The most dangerous scenario to ensure your client's safety.
The item arrived at room temperature. We expected it to be delivered in a temperature-controlled package. We wouldn't want to risk it again. I know you cannot determine where the package was left. However, you should pack items in the most dangerous scenario to ensure your client's safety.
I didn't receive confirmation of my purchase.
It isn't easy to rate you since I didn't receive confirmation of my purchase. The payment was accepted, but theI've only heard from you about Reince. Therefore, I am notunsureether my orderI've only heard from you about was delivered. So, what do you think your impression is ??????
I decide to attempt it.
I was disappointed by the rope sausage as well as your link sausage. They both tasted very bland and didn't even deserve two stars. The price is quite high, but I can live with it even if the sausage is tasty. I haven't yet tried the chub sausage before; however, I'm likely to spice it up if I decide to attempt it. At this price, I would rather not risk it and buy what's available in the local market.
I believe they are a great business.
The company was out of the product I requested, but they didn't notify me. When they tried to inform me, I didn't receive a message! I called them, and they told me they'd be shipping within a few days. This was the only problem I experienced, and I believe they are a great business.
I was dissatisfied with the delivery.
I was dissatisfied with the delivery. My purchase (country-style Hamhocks) did not come frozen and shipped without any packaging to keep it chilled. Even though I could freeze the hocks immediately, I was terrified to consume them. The food was packaged with shredded paper, not inside the styrofoam box, and it did not stay cold! The other item in my purchase (smoked Hamhocks) was packed in a styrofoam package but contained only one small Ice pack. I believe this should be reported due to health issues.
I was disappointed with the vast Prime Rib
I was disappointed with the vast Prime Rib Roast I had ordered for my Christmas dinner. The roast was tough and had no delicious flavor usually associated with slow-cooked roast. I've purchased Burger's Hams for over 15 years and have never experienced an unsatisfactory Ham. They're always fresh and delicious. However, I wouldn't suggest Prime Rib.
The navigation was a little confusing.
The procedure was straightforward and effective when I decided what I wanted to order. Two boxes, wrapped and stretched together, were delivered promptly, and the product was frozen. The biggest challenge was finding what I was looking for on the site. The navigation was a little confusing. But we've always been pleased with the product.
The smell is incredible.
I bought an old attic ham for $100. It isn't perfect. It is so unpleasant that a person would never take it home. I washed and scrubbed candles in brown sugar water. The smell is incredible. So disappointed!!
All of us tried their maple Hickory taste first.
My first order included Burgers, a wasted bacon sampler for my son-in-law's birthday, and the same for my wife and me. All of us tried their maple Hickory taste first. The benefit was that it didn't shrink as claimed). However, the drawbacks included that the flavor was more saltysaltierbacon you buy at the store and lacked any distinctive taste. We couldn't detect any maple flavor,, and the overall taste was nothing more than the other brands sold in stores. With the cost of the product and the appealing advertising for this product, this was a huge disappointment. I reached out to customer service with my concerns. They stated that their bacon is indeed saltier because of their unique rubs, and they would forward my concerns regarding the flavor to the Quality Assurance department. So far, no response. I'm hoping that my review will assist them in enhancing their product.
I wrote to Burgers and am looking for a response.
We are very unhappy with what we received, which was not what we had ordered. For instance, the bacon we received contained 2 pounds of pepper bacon. We do not like, consume nor eat pepper bacon; therefore, we aren't sure why this was shipped instead of hickory or Applewood. In addition, thick bacon was included, which, as we like bacon thinly cut bacon, we didn't purchase. I wrote to Burgers and am looking for a response.
A great way to save time during meal preparation
I purchase their frozen packs, which is a great way to save time during meal preparation! It's great for kids' lunches too! I can make delicious dinners without investing long hours in the kitchen and marinating.
It was amazing
We made our first order of whole turkey roasted with herbs to celebrate Thanksgiving. It was amazing! We also ordered our usual ribs for my husband's birthday in January (probably the 6th or more times we've purchased or ordered these items). The last time we had them, it was a flop, and they were not praised by anyone (which was why everyone who invited them to our house came). They were hard and the dry rubs tasted more like ham... When you pay for a premium and expect a certain quality, it's difficult to be disappointed. I'm wondering if the pork source has changed or if you have adjusted your prep...either case, we'll have to consider a different option next year.
The Still Smoking Sampler as a present.
I was given The Still Smoking Sampler as a present. The ribs tasted like freezer burn and were unpalatable due to the strong taste of freezer burn. I called Burger's Smokehouse, who was unapologetic regarding the issue. I even offered to exchange the unopened packages of ribs, at my expense, to try them, as they did not believe me.
We are disappointed with the amount we spent.
We received our ham quickly. We cut a few steaks off and then fried them. It was delicious but a bit salty. We cooked it for Christmas and, according to the instructions (soaking first and then broiling in the pan, then in the boiling glaze, water, etc.), did not like it in any way. It was a bit smelly because the cap/skin was still in place for the procedure. Overall, not what we had hoped for. We are disappointed with the amount we spent.
This is infuriating and unprofessional.
I defrosted an earlier order of burnt ends from beef to make room for my ordered smoked chops and turkey. A lot of the steamed meat was not palatable. I needed to throw them away. But before that, I looked up the ingredients, and the first ingredient listed in"sauce "sauce" was high fructose corn syrup. I've ordered from Burgers for a long time. They were disgustingly sweet, indecent, and offensive. As I said, inedible. I cooked several hamburgers instead. For about $30/lb. This is infuriating and unprofessional. I'll think twice before purchasing anything from Burgers in the future, though their products that are not saucy do better.
Many of the boxes I received contained only bone and fat.
I ordered the Slice and sealed Attic aged ham 7.5 to 8.5 pounds. I'm looking for a well-cooked shank of ham that I can use to cook soup. I bought the legs a few years ago, and they were not great; I decided to try this one to find more meat. It's not the best choice for soup making. It is not at all. A little bit of making eggs on biscuits, but certainly, it's not the best also. Many of the boxes I received contained only bone and fat.
Highly disappointed with this product
Highly disappointed with this product. It cost over 50.00 dollars for a frozen pie that wasn't even handmade. The crust tasted and looked similar to the frozen pies in the freezer department, and the peaches were not fresh. They were solid and tasted like they were picked a bit early. This was a Mother's Day present, and we thought about purchasing a ham, but I've decided to stay clear of it. We are heartbroken.
The person did not receive the correct item.
I assembled three items for Don Deatte from Santee, CA, for an hour. According to my most recent information, the person did not receive the correct item. You're sending this purchase to me, not Don Deatte, in Santee, CA. You should fire the person responsible for this, as I'm about to cease dealing with you after many years of doing business with you.
An excellent alternative
My sister, her son, and a friend loved the potatoes and steaks. The pie, however, was a complete disappointment. The blackberries were tasty. However,r the crust of the pie was "rancid and very salty." I've purchased from you for many years and am always happy. The product I bought in previous years wasn't provided this year. The meal I was thinking of could be an excellent alternative. It was, in general.
I read about inside their publication.
I had issues with the website. I couldn't locate the item I read about inside their publication. We chose a cheaper gift. Didn't reply to the request for the date of sending. I contacted but wasn't informed there was a possibility of changing anything. I'm guessing not because I was not told. The product is excellent, and that's the reason I bought it.
She believes it changed her life!
After telling a friend I had used bacon, I boughbelievedurgers' Grillehouse to season my collard greens, cabbage, and beans. I purchased the bacon sampler to give to my friend. I delivered the bacon sampler to her for Christmas as a gift. She was amazed and had since put the bacon to season her greens. She believes it changed her life! Her husband is a fan of the bacon breakfast option as well.
I now have my order shipped to the wrong item
What was the issue with making my purchase? I would click on an item, but it didn't add it to my cart. When I checked out, it added an article I had deleted. I tried calling customer service, and they told me they'd have to contact me regarding my order, but they did not do. This means that I now have my order shipped to the wrong item!