(2.3)
Q&A
Is Moderno Collections legit?
Moderno Collections has 23 reviews on 99consumer.com, with an average rating of 2.3 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Moderno Collections customer care?
You can contact Moderno Collections customer care via email at [email protected] or by calling them at
Where is Moderno Collections located?
Moderno Collections is located at address 200 Oakdale Rd, Toronto, North York, ON M3N 1W5, Canada.
This is a deceitful company
I bought a brand new "Premium Leather iPad Case" from this firm. The order was placed it came almost two months later. The worst part is the case started to collapse in only two weeks! My previous leather case (not purchased from here) could last me for four years. After I reported the issue to Moderno Collections, they informed me they regretted my loss...but I didn't believe them as they rigorously tested their product! (and I sent them photos)! This is a deceitful company that sells poor products!!
It was not tracked
I placed an order for the dark Silicone cove. The same day as placing an order for a newly-released iPad Pro 12.9" was delivered two days later. The Moderno order process stated that it would have "United USA free delivery (Estimated three to five working days)." When I didn't receive tracking details, I tried to contact their support and was informed that it was shipped. However, it was not tracked. I finally got a tracking number but not even an ETA. Then I realized the shipping was via China. I was not happy. The item arrived on January 17th. It took ten days following the date of placing an order. The silicon cover is good. However, as a few others have said, the body is thin, particularly on the side where the Apple Pencil is connected. It's fine in my case of protecting my piano since I use the iPad to take online piano lessons. However, I wouldn't recommend it to those who move around on their iPad. I will not purchase anything from this particular company due to issues with receiving shipping information, and also, the delivery originates from China with no information about this. The estimated shipping times were incorrect.
Watch onto the stand
Watch onto the stand. There is no way to alter the lighting at the front. If you use this in a bedroom, be ready to stay up all night. Apple Watch does not securely fix itself to the stand, which means it lights up the night well. A slight movement of the table the frame is sitting on will cause the watch to move.
Great to see a company that is honest!
I purchased the iPad case at Moderna, which lasted less than 70 days. The leather on the fold has already been damaged and cracked. As with another reviewer, they informed me that their guarantee is just for 30 days. They did, however, offer me a discount of 40% for a replace the item. Update. The Moderno representative was able to write and reverse their decision. My money was returned. Great to see an honest company!
I am very disappointed
I bought this cover for the iPad Air 4th generation. one of the primary reasons I purchased the body was its "Auto sleep/wake function," which is not working on my cover. I am very disappointed. I wouldn't recommend this product should you be searching for this function.
It has been a challenge as a number of my emails
It's been quite a hassle since a few of my messages appear to have been sent into space and were not replied to. I'm looking forward to this issue and hope I don't face the same problems as the previous one, which is just a few weeks old.
Difficult checkout
Difficult checkout. I wanted the item delivered to my address at the post office, but it wouldn't allow it. I reside in a small town. Mail has not been shown to my address. If this item is sent to my street address, I will receive it. If the post office drops it off, they might return it, but I will not receive it since it won't contain my post office address.
Their policies were terrible
Moderno has charged a hefty handling fee of $7 on a $45.51 purchase. That's 15.38%! WOW! I bought my wife a laptop charger to celebrate her birthday. She wasn't happy with it, so I requested an exchange. The quality was good. However, it was an opinion of her style. I generally buy presents earlier so I thought it would be a good idea to avoid getting stuck if she wasn't happy and that's what happened. Additionally, I initially chose"Extended Return" at the initial price of $2 "Extended return" for $2. I'm joking - Modernero instantly adds the charge of $2 to your shopping cart. Their product was excellent. However, their policies were terrible. If you can find something like it, take a look elsewhere.
Make sure you have money to spare!
I bought a case for my iPad. I've been using the cover for 3.5 months, and it's getting worse! They don't stand by the product for 30 days. My husband and I are the only ones who are using the iPad. They gave me 40 percent off if I wanted to purchase a new cover... SERIOUSLY! Why should I pay this company any more money to buy a defective product? This is just ridiculous! The trim on the edges appeared to break, and the leather cover is falling off! Run, run, run! Make sure you have money to spare!
There were a few places in creating my account and placing an unclear order
There were a few places in creating my account and placing an unclear order. It would show a screen and then disappear for a few seconds. After that, other images or texts would show up. It's better to use a spinner or something else to indicate that the page isn't damaged.
The product is lower than average quality
Received 11 days after ordering. The product is lower than average quality. The quality is likely to be higher. The other cases I've bought at this cost make this one look like something from a Dollar Tree. The good news is that it's a good fit for my phone. The pencil is charged with auto-brightness, and its function works, which is a huge relief. I would like to see the hand strap on the back be adjusted or made of better materials. I do not recommend it, and I will not purchase it again. However, If you are looking for an iPad pro 11 case iPad Pro 11 2,021 with an adjustable strap for the hand at the back is among the few options for sale.
Entered my credit card info and billing info in wayy
I entered my credit card information and billing details too often using pay pal, even though I did not want to use pay pal. I was then redirected to the new collection site to enter it. Why is paypal requesting my information if I'm not using them?
It's not enough information about products available on their website.
It's not enough information about products available on their website. This is the second product I've purchased, and I have many unanswered concerns about the effect that could have been easily explained in the descriptions, features, or specifications tabs.
I love the sleek design of the Premium 3 in 1 Fast
I am awestruck by the sleek and modern design of the Premium 3-in- 1 Wireless charging fast station, and I would like to affirm my love for it, but the Apple watch part of the station doesn't function. It can magnetize the watch just as it should. However, it does not charge. I tried to test this watch after placing it in its original charger, and it worked perfectly. The cord supplied with the eye doesn't seem to fit snugly into the charger's base. If the charging for watches worked, I'd have been satisfied.
The items I purchased did not charge my AirPods within one month
The items I purchased did not charge my AirPods within one month. I contacted the company, and they had me try a bunch of ridiculous troubleshooting...even asked me to send a video of me placing the AirPods on the charger? They eventually told me they'd provide me with a new charger for one thing to test how it performed. But they didn't send me the new charger. When they finally did, it took about four weeks to receive the replacement. I'm pretty sure that the substitute won't function or break.
I'm not thrilled with the purchase
I'm not thrilled with the purchase. 1. It was opened, just like in the photo it was opened the way you can see. Someone must have opened it and it before shipping it. The second issue is that the color doesn't match the image in any way. It's meant to be "Khaki," but it's way lighter than a cream-beige color. I've found the exact product on eBay with a price of 9.99 shipping from China. They must be purchased from them for this price or less, selling for $34.99 for this item on their website, and making at least $25 per box. It's a cheap case made in China, and then they include a zip lock bag with their name on it and resell the issue at a higher cost. The next time, I'll buy my case on eBay instead of a tiny retailer like this.
Extremely disappointed
When I placed my order, it was stated that delivery would be between 5 and 7 days. The current estimate is to arrive within nine days. Extremely disappointed and wish that I'd bought locally. If you don't honor your commitments, don't promise promises to keep them. I might purchase one and return it.
I am incredibly disappointed
I am incredibly disappointed about this iPad cover I bought. I bought this cover as it said "Genuine Leather." I had purchased an item that looked similar to Moderno's on Amazon at a fraction of the cost, but it fell apart because it was made of vinyl. I wanted something different.
I won't purchase from them again
I bought an iPad case that was intended to be made of leather. It's not, and it's disintegrating after just two months. Customer Service provided me with 40 percent off my next purchase. I won't purchase from them again. Corners are falling away while "leather" is cracking. I am very disappointed.
I strongly suggest shopping elsewhere
My simple charger stopped working after three months. They would not do anything to help. There are far better companies and products out at the same price. I strongly suggest shopping elsewhere.
Unhappy Customer!
I purchased a red leather case for my Ipad in the year 2020. It's not genuine leather! It's separating in the seams. Literally! It was worth $10, and I spent more than $40! They constantly sent me a "review item" through email! I cannot look over anything immediately as I'll need something similar to the one shown here (leather cover) for at least two months. It wasn't a problem for about 4-6 months! I recognized leather by the scent. It was clean and had no smell! It's Another Unhappy Customer!
Delivery
Moderno Collections sent us two cases. Although the USPS claimed that the shipment was received, it wasn't. After contacting our USPS, they suggested that we get Moderno Collections.
Moderno Collections was contacted on three occasions. Each response we received was an automated response with the same information, telling us to get our USPS. You cannot call customer service to speak to someone.
Ersatz product
The original charger had technical issues so this was a replacement. The customer service team was very helpful in assisting me with the problem with my original purchase.
They immediately sent me a replacement product when we realized that we couldn't use it. It is now working perfectly! This product is highly recommended!