(2.0)
Q&A
Is Nothing Phone 1 legit?
Nothing Phone 1 has 32 reviews on 99consumer.com, with an average rating of 2.0 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Nothing Phone 1 customer care?
You can contact Nothing Phone 1 customer care via email at [email protected] or by calling them at
Where is Nothing Phone 1 located?
Nothing Phone 1 is located at address 80 Cheapside, London EC2V 6EE, United Kingdom.
Sensitive Screen Glitches Issueed
I thought this could be the perfect phone, however the reality is that it's not. It's extremely sensitive in certain instances and completely non-responsive in other times. It was time to turn off the glyphs glitch because it didn't make sense in terms of what was showing. It was also annoying when I went to bed at night. you're asleep. Fingerprint sensor works similar to any other smartphone. Battery life is decent. The camera's quality is excellent However, walking and recording simultaneously results in jittery recordings. Also, it looks like a fake iphone, which I do not like. This phone isn't convincing me on buying the Everything. It's a decent phone overall.
Overall, disappointing.
After seeing several YouTube videos that recommended it, I decided to purchase the device, and I loved the style. Unfortunately, after eight months of usage, they're less effective than I had hoped. The left earbud seems silent, and the right is loud, but the sound is a mess. Overall, disappointing.
N appropriate support
My cell phone went out of service or stuck in bricks after being shut down because of power issues. Power. I raised a support ticket and got nothing and got no reply. HI have checked my profile. The support ticket I submitted was closed without any communication with me. Another possible explanation, even though not a perfect answer, could be that EMEI is needed when you submit a support ticket. Still, EMEI isn't physically listed on the device, and I will require it to boot to confirm that it's the right one. Autocomplete was a great help with my older phone, but I cannot determine if the data is accurate. In other words, how their support functions are built. Suppose the issue is the phone's response is not satisfactory. In that case, it's impossible to create an appropriate support ticket (unless you've recorded the EMEI in some place or for an unrelated reason). I hope that they'll respond to this time! I've started a new key.
Disgusting and unethical behavior
Ridiculous customer service. I purchased their earbuds from an AUTHORISED seller. The product stopped working after six months. They claim they don't offer aftercare assistance since I didn't buy it through their website. This is disgusting and unethical behavior. You are a sham.
Never purchase from this company!
The most unprofessional customer service I've ever had. They sent me a damaged product, and I've been waiting two months for my return. Never purchase from this company!
Absolutely the worst customer service
Absolutely the worst customer service I've experienced in a long time! I bought new eye bud tips for my eyes less than a month ago. The payment was instant, and the sales emails were received. Then check out the other trends here ...... Nothing. I sent multiple emails, but no one has responded; I got someone to answer the phone but admitted they were ineffective. I have no idea when the item will be returned to stock or when I'll receive my order. It's like I'm not getting any information. They spend their cash on PR instead stores. I got caught up in the image and feel of the product. Ms. as well. My next buy was the phone. However, I can 100 100% guarantee that it won't occur! Poor. And it's a joke when I don't see any response to these reviews stating you should contact support and we'll be glad to assist you. ........ We've been sending out messages for a while, but no one responds!
Good customer service!
I bought a Nothing Phone 1. I was happy with it until it fumbled around when connected to any WiFi. The device wouldn't connect, even though it said the connection was excellent. It was OK with Network data. I also created the return. I was informed three times via Chat that my screen protector would also be replaced. I purchased a second model from an alternative vendor because I needed a phone and was satisfied with the product. I received an email today that said the screen protector was not being replaced since it was in use. Of course, ........it was in the defective phone! Is it OK to keep the phone off for a few months to ensure it is in good condition? I'm waiting on an exchange or refund, but no replacement protector. I've made a .... significant error in trusting the company and purchasing another to replace the one I had! Customer support and service after sale 5. I hope they see that companies cannot provide good customer service!
Terrible Customer Service!
Terrible Customer Service! It took about 15 days to get emails, and now I'm waiting another 15 days for an answer! This is just ineffective. The headphones haven't worked properly since day 1. Drop connection will always ask to be set up, but they cannot change your software... unusual!
I've ever encountered a service as an inefficient
Words can't express how bad the customer service provided by this company is... I've ever encountered a service as an inefficient, chaotic, and unorganized company with employees who don't know of procedures, where any query has to go to finance for a response, and there's no response until I follow up. It's been more than one month and a half I have yet to receive my refund for an issue on their website where they charged me PS10 delivery for a PS25 phone case. ?!?! I also asked for reimbursement for the case since it's not user-friendly however I am still waiting for "finance to reply to their request. WHAT A SHOCKINGLY AWFUL START-UP COMPANY. COULD YOU NOT BUY FROM THEM? It's a shame because I love the design of the items. However, I've never seen services like this before!
Please don't purchase this product.
It was a waste of money. I bought nothing ear one nine months ago, and my right earpad isn't working as of now, and the warranty has rejected it. Please don't purchase this product.
DO NOT PURCHASE FROM THIS FAILING COMPANY!
The previous post was left on the 9th of August, requesting a refund, and I was informed that someone would contact me with an update. It's been eight days without communication of theirs. The total time from the time I requested a refund is 18 days. Customer service is not available once they have your money. My partner also purchased one from nothing. Tech, which he then canceled, having bought one on Amazon with a faster delivery date. Two weeks later, they never replied, saying that the cancellation was made too late; however, they said they would not accept delivery after it was delivered, and he did. Almost one month later, he's still in the process of waiting on a PS450 refund. YOU HAVE BEEN WARNED, DO NOT PURCHASE FROM THIS FAILING COMPANY!
I feel like I've been scammed by.
Pre-bought this phone and made a payment to secure it. There is no sign that it has been shipped yet. Other people can purchase phones from a London kiosk. I'm not happy in the least. No contact info is available. I feel like I've been scammed.
Pre-bought this phone and made a payment to secure it
Pre-bought this phone and made a payment to secure it. There is no sign that it has been shipped yet. Other people can purchase phones from a London kiosk. I'm not happy in the least. No contact info is available. I feel like I've been scammed.
Customer service has been abysmal
The payment was for my PS20 pre-order cost. I was assured of being able to place my order on the launch day, 12. I also received my phone before it became accessible for non-pre-order customers. I received my voucher on 12th July and ordered the next day. It's now the 19th, and my order is not being fulfilled. I have not received any response to my requests for an update on delivery from Nothing. I understand that they're the first company to launch. However, their launch is a disaster. Pre-orders promised the user a phone, but this is not the situation. The phone will be available for general sale within the next 48 hours. I feel cheated and misled. ....... Customer service has been abysmal.
It has been too long
It has been too long. It's been two weeks, and I still could not receive my phone. It was overheating and restarting, as well as other problems, and when I called customer service, they said, Sir, please wait.
The worst technical experience
The worst technical experience. I requested technical assistance but was ignored completely. Later, I excused myself because I didn't purchase directly from them. I have promised never to buy anything from this company. I don't want a return or replacement, but I need advice on the pair—rubbish company.
I'd appreciate it if you could get a repair or swap as soon as possible!
I purchased a fully functional Nothing Phone 1 from a well-known retailer online, but it was faulty with the microphone, which means that I cannot be heard using the standard mic and is only heard via speakerphone. I tried to get a replacement or, at the very least, a repair. I contacted support after two attempts to email without a response. I was told I would receive an RMA for repair. I gave my email address to supply an IMEI number for the RMA. However, the mail was not received for 4 hours following the sending. Serial number *********002*53 to let you can be sure that I'm honest. This is less than one month old, and I have this problem! I'd appreciate it if you could get a repair or swap as soon as possible!
I placed an order for Phone 1 from Nothing AU
I placed an order for Phone 1 from Nothing AU. Phone 1 from Nothing AU confirmed the order as fulfilled, and I was given a tracking number. It's been two weeks since I've been able to get my handset. I contacted the delivery service and gave them the tracking number, but they told me the number was incorrect because it was not under my name or coming to the address I provided. I submitted two tickets to customer service this week. The tickets have not been answered as of yet. I'm unsure where my phone is, if I'll ever find it, or if I will ever get it. I'm without a single penny, a phone, no tracking number, and nobody to contact regarding the issue!
Two weeks later, nothing and no response to emails
Despite being informed that it would be processed within two days, I'm still requesting a refund. Two weeks later, nothing and no response to emails. What was an overhyped phone and launch? They do not seem to have customer support to confirm it.
Do not ever again
It's been over a month since I returned my phone, and I'm still waiting to receive my money returned. I'm not willing to accept any reason. I've sent you emails numerous times but haven't received a response for two weeks. Are you guys serious? Will you keep my money to escalate this situation to lawyers and the news media, or will I receive my money back for the phone in your possession for 4+ weeks? If you think this happened reversed, what chaos would you wreak on us? The worst part was that I paid the cashier in person and was excited and enthusiastic. Then all you've done is destroyed all the faith I placed in your company. Do not ever again.
I am amazed by it
I purchased the Nothing Phone 1 on Friday, and it arrived the next day. I am amazed by it. I declare it the most amazing phone I've ever owned. The quality is outstanding, and the design is stunning. I can only imagine the phone will break up if Nothing is released. I have spent a lot of time researching all the smartphones currently on the market, and I'm confident I've made the right choice since this phone has everything.
The Nothing Phone 1 offers good value for its price point
The Nothing Phone 1 offers good value for its price point. It may not have all the high-end features of more expensive phones, but it provides a solid balance of elements and affordability. The phone is suitable for a wide range of users, from those looking for a primary device to those needing a more advanced phone at a budget-friendly price.
Exceptional!
Exceptional! A brand new company, its vision, and its thought have been rewarded. I am thrilled with the first phone it has released. It feels very luxurious in hand, and its design differs from other phones. Everything OS is responsive and quick to use. No bloatware is available. Just an easy-to-use interface. It's just a matter of introducing some additional features, and it requires a bit of improvement in camera processing since the hardware is equipped to take excellent photos. Since NOTHING has impressed me with its update frequency, I'm sure they'll enhance the camera's quality in the nexfollowingyfew s.
The Nothing Phone 1 has many features and apps that make it versatile and convenient
The Nothing Phone 1 has many features and apps that make it versatile and convenient. The phone comes with various messaging, social media apps, and productivity tools like a calendar, notes, and a task manager. It also includes entertainment options like music and video streaming apps, games, and other leisure apps.
The display on the Nothing Phone 1 is a standout feature
The display on the Nothing Phone 1 is a standout feature. The bright and vibrant screen is perfect for watching videos and browsing the web, and the high resolution ensures that everything looks sharp and clear. The screen is also responsive and accurate, making it easy to navigate through menus and apps.
The performance of the Nothing Phone 1 is completely unacceptable
The performance of the Nothing Phone 1 is completely unacceptable. It frequently freezes and crashes, even when I am not using demanding apps or features. This makes it nearly impossible to use the phone daily without constant frustration.
The design of the Nothing Phone 1 is attractive and modern
The design of the Nothing Phone 1 is attractive and modern. The slim profile and smooth edges make it comfortable to hold and easy to use, and the choice of color options allows you to personalize the phone to your liking.
The battery life of the Nothing Phone 1 is a significant disappointment.
The battery life of the Nothing Phone 1 is a significant disappointment. Even with minimal use, the phone barely lasts a full day before needing to be charged. I carry a charger wherever I go to make it through the day.
The customer service for the Nothing Phone 1 is nonexistent.
The customer service for the Nothing Phone 1 is nonexistent. I have tried reaching out to the company multiple times for assistance with various issues but have yet to receive any response or resolution. The lack of support is highly frustrating and makes me regret purchasing this phone.
Overall, the phone is a pleasure and makes it easy to stay connected and organized.
The Nothing Phone 1 has a user-friendly interface that makes it easy to navigate and customize to your liking. The icons and menus are intuitive and straightforward, and the phone comes with various customization options, such as wallpapers, themes, and widgets. Overall, the phone is a pleasure and makes it easy to stay connected and organized.
The camera on the Nothing Phone 1 is a significant letdown
The camera on the Nothing Phone 1 is a significant letdown. The photos it takes are grainy and lack detail, making it difficult to capture any meaningful memories. The low light performance is abysmal, with images appearing blurry and unusable.
The build quality of the Nothing Phone 1 leaves a lot to be desired.
The build quality of the Nothing Phone 1 leaves a lot to be desired. The plastic body does not inspire confidence in its durability, and the buttons feel spongy and unresponsive. The phone feels cheap and flimsy in my hand, and I am constantly worried about dropping it or damaging it.