(2.9)
Q&A
Is Gateway Mortgage legit?
Gateway Mortgage has 105 reviews on 99consumer.com, with an average rating of 2.9 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Gateway Mortgage customer care?
You can contact Gateway Mortgage customer care via email at [email protected] or by calling them at 8774068109
Where is Gateway Mortgage located?
Gateway Mortgage is located at address 244 South Gateway Place, Jenks, OK 74037, United States.
Three month process to complete
The three-month process to complete...unprecedented demand for mortgage refinances, but wow! Communication was excellent, although it was often. It was difficult for semi-literate computer users.
Our refi went well
Our refi went well, thanks to Paul Lenaugh, as it usually happens. Paul has dealt with our mortgage refinances, and we've always received a positive experience. We're not rating it five stars because it took longer than expected because of a delay in the underwriting. The rest of the time, things went excellent and greatly appreciated.
Chris as well as Laura were fantastic
Chris and Laura were fantastic, and after getting the ball rolling with our refinance, they kept us up to date through the process with text messages and phone calls. We couldn't have asked for a better partner to collaborate with.
Former Gateway Mortgage customer
Ex-customer of Gateway Mortgage. They never sell mortgages to any other company. I sold my mortgage to a BBB-B mortgage company in six months.
A rating of -B is for poor customer service. Rocket Mortgage is a better choice because they offer greater flexibility and don't sell loans.
Great Experience With Gateway Mortgage
We had previously refinanced with another company. It was stressful. They didn't seem to have all the information they needed, even though they said they did it multiple times. So we were reluctant to do it again with our money and year savings. My husband completed a survey and received numerous calls from lenders refusing to quit to see the market.
He finally spoke with Melonie from Gateway and decided to give them a shot. So glad we did!! It was a wonderful experience! Even though we were on vacation, there was not much connectivity at the end. Melonie helped us complete the forms quickly and get back to our holiday. We were able to get our loan repaid with an excellent rate for ten years. We are delighted that Gateway was chosen!