(1.6)
Q&A
Is Bonanza.com legit?
Bonanza.com has 22 reviews on 99consumer.com, with an average rating of 1.6 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Bonanza.com customer care?
You can contact Bonanza.com customer care via email at [email protected] or by calling them at 206 588-5849
Where is Bonanza.com located?
Bonanza.com is located at address 3131 Western Ave #527, Seattle, WA 98121.
Horrible Customer Service
I have been using this company for a few years and until recently did not have to use their customer service. They collected sales tax on a cancelled fraud transaction and have yet to refund me. This occurred in October 2024 and quit responding to my email in Nov. I am already out over $100 because Stripe allowed the transaction to go thru and Bonanza not refunding or responding is unacceptable. The website is trying to be eBay but never will be, they lack the traffic and they also require you to purchase their postage while charging you extra for not sending them money and setting up a postage account. Sorry don't get enough sales there to send money to hold onto for postage.
Very Disappointed
I have appropriate selling in different on-line website online, and am selling many style of shoes. It has greater than hundreds of footwear now are listing in my save. I study the member upgrading commercial, it stated will enhance nX times of sells, I attempted but so upset, the result is the same as before upgrading. I even have asked the supports, very disenchanted comment and no assist to enhance sells. I hope this could be advanced, more and without a doubt proposal and advice are importance.
Bad Experience
After searching out a green purse for quite awhile, I observed one on-line that looked perfect. However, upon its arrival I discovered that it become too heavy for my shoulder even without something in it. I needed to go back it to the vendor who charged a restocking price. Sadly, I had to pay money for an item I was unable to keep; therefore I paid for not anything. Never will I purchase from this seller again.
Very Happy With Bonanza.com
So i subsequently were given my 1TB micro SD card, as the seller resent it, i'm content but the SD card comes with some constraints; I'm notice certain if its defective so i will reserve my judgement until further checks are ran on it, i am not capable of partition it, because of this i can not break up one side for my mac gadgets and the opposite for my windows gadgets. I will say although, whilst i used to be having troubles entering into touch, bonanza dealt with it nicely and made sure i got my purchase which i'm very happy with.
Customers Service Fast But No Help
Customers carrier is speedy but no assist. I bought a poster from integrity spots and got a one-of-a-kind frame and no medallions that it confirmed with it. So I notion both bonanza or integrity could help....Nope. Bonanza instructed me to dispute the price with my financial institution. If this was any other organization they might have contacted the vendor themselves.
Instead I needed to touch the seller more than one instances. Took more than a month and they presented me $15 dollars again. Yup. Will in no way go to this site once more or purchase whatever from intergrity sports activities.
Good Platform
The platform is very easy and handy to use. Support times are commonly within 2 days and really helpful. I gave four stars is best because the platform is extra construct for American dealers, some settings can be as an alternative careworn for sellers outside USA in addition to buyers interior USA. We obtained our first order one week after landing at the platform that's rather accurate for a seller outside USA with some dangers in comparison to the nearby dealers. We wish the platform getting higher and better internationally.
Horrible Site
Horrible site. My product has yet to be shipped. The supplier has now not answered to any of my messages. I did now not get hold of a tracking wide variety. The man has little to no element concerning the product. I wasnt given a envisioned date of when my product could arrive or how. He even modified his username. It use to be zooda123. I contacted bonanza for guide and have now not acquired any help. Merely a confirmation that they obtained my criticism.
Poor Communication and Refund Hassles
I placed an order, excuse me. I tried ordering two black and Decker Jar openers. After one week without messages stating that they'd delivered, I sent emails to each seller and inquired if they had sent the item and requested a tracking code. The first seller responded promptly with a statement that they did not believe they could find the item further and that they would have to check which he did, and then refunded my money right away. The second sender did not reply to my emails, and so I sent her an email each day for 5 days, but there was no response. Bonanza was not involved and I was required to visit my financial institution in order to convince the institution to stop paying for the second open jar. So, tell me that's it was not an experience that I would never want to repeat.
Awful Customer Service, Exposure
I've had a dreadful experience with their customer service, not to mention the awful exposure it provides for sellers. I've got around 4,000 items listed on the platform, mainly thanks to the convenient option to transport them from eBay. Unfortunately, I'm lucky if I manage to sell just one item in a month.
What's more infuriating is their customer service team taking the buyer's side even after the buyer swore at me and issued threats. This happened because they regretted their purchase and demanded a refund after the item had already been delivered. Their reasoning? They "decided they didn't want it" anymore.
I stood my ground and insisted they should cover the return shipping costs, especially since the item had arrived in perfect condition and on time. However, the platform's customer service ignored my valid arguments and favored the buyer, frustrating me incredibly.
Rekindling My Bonanza Store Frustrating Journey
A few years ago, I used to sell on Bonanza, and I never had a problem. I took a break for a couple of years.
Recently, I thought I would re-open my Bonanza store and start selling there again. This is where the problems began. First, it would not let me sign in, even though I was still using my old login details, so I had to contact customer support. Eventually, I got logged in and decided to set up my booth, and this has been nothing short of a nightmare.
I've tried every which way to reset my booth, which still has its items up there but hidden from public view. I've linked my PayPal to my Bonanza shop, only to be told time and time again that my PayPal isn't connected when it is, and therefore, I cannot open my Bonanza shop. This has caused me nothing but a headache.
I have contacted Customer Services repeatedly about this, and they have given me advice. None of which has been helpful, and none of which has resolved the situation. Not only is Bonanza not user-friendly, but their staff is not helpful.
Diversifying Sales and My Payment Preference
I've been selling on Bonanza for a few years. I haven't seen as many sales here as on eBay, but I believe in not putting all my eggs in one basket. Interestingly, most of my sales come through Google Shopping, so ensuring my item listings are spot on is crucial.
The one thing I wish is that they'd allow us sellers to remove PayPal as a payment option after activating Stripe. In my opinion, Stripe is a much better choice, not to mention their lower fees.
Challenges and Opportunities
Right now, I'm trying to make Bonanza another online platform for buying and selling. From my perspective as a seller, it's relatively easy to migrate my listings from eBay to Bonanza. However, I've noticed that the sales for my account on Bonanza have been relatively low. This could be due to the platform's limited traffic and online promotion. The migration process has been smooth, but I'm concerned about the low sales numbers and how they might impact my business.
Unpleasant Experience with Bonanza
Both of the products I ordered on Bonanza turned out to be scams. In both cases, the seller managed to get the money, but I never received the products. When I attempted to open an inquiry with Bonanza, they marked my transaction as refunded, even though it wasn't.
I've decided I won't use this site again and strongly advise you to avoid it. I feel that by tomorrow, Bonanza will come up with some flimsy excuse to have this review removed or hidden.
Disheartening Experience with Bonanza
My first and last experience with Bonanza was unpleasant, as I was subjected to harassment and verbal attacks following my rightfully negative review of a seller. After enduring several days of harassment from the seller, IEWarehouse, I decided to reach out to Bonanza in the hopes of resolving the issue. I patiently waited several days to hear back from Bonanza, only to receive a disappointing response stating they wouldn't act against the harassment. This experience gave me a sour impression of how they treat their buyers. As a result, I have decided to stick with shopping at Etsy, where I feel more comfortable and supported.
Abandoning Bonanza And Bad Support and Bugs
I don't receive any response from support, and they often argue about whether there's an issue. I have to do all the work, including providing screenshots and detailed reports, yet nothing seems to resolve. Numerous bugs cost me a significant amount of money when I'm trying to import listings to eBay, and it's frustrating that no action is taken to address these issues.
I've reached a point where I've completely given up on using Bonanza because it's just too frustrating to deal with, and it ultimately leads to no sales for me. I've been with them for five years now, and none of my reported problems have been addressed. Instead, they focus on posting cheerleading bug release notes, highlighting how they've fixed minor, insignificant issues like a logo while completely ignoring the critical issues that affect users like me.
So, I've decided to move on. My advice to others is not to waste their time with Bonanza.
Dealing with Disappointing Online Sellers
I ordered, excuse me, I tried to order two Black and Decker jar openers. After a week of receiving no emails stating they had shipped, I decided to email both sellers and ask if they had sent and requested a tracking number. The first person responded immediately and said they didn't think they had the item anymore and would check, which they did, and they refunded my money immediately. However, the second seller never responded. I emailed her daily for five days, but there were no responses. Bonanza would not get involved, so I had to go to my financial institution to get them to stop payment on the second jar opener. So, you tell me it's not an experience I ever want to go through again.
Unscrupulous Company
Terrible company! I would strongly advise everyone to avoid them at all costs. I made the mistake of purchasing a tablecloth from them on 6/25/2023, and I received a notification stating that it would be delivered by 7/29/2023. However, I never received a tracking number, and my inquiries only elicited vague responses. When I tried calling their phone number, it said, "The Google subscriber is not available," which indicates that this is not a legitimate company.
Fortunately, I found the same item elsewhere with the option for immediate delivery. I promptly requested a refund and asked them to cancel my order. Since they have proven themselves untrustworthy, I have also initiated a dispute with my bank to contest the charge, as this company appears to be engaging in fraudulent activities. They should feel ashamed of their unethical business practices!
Non-Existent Sales and Neglected Issues At Bonanza.com
I've experienced non-existent sales volume with Bonanza. When I reached out to their support, I either received no response or had frustrating arguments about whether there was an issue at all. It felt like I had to take matters into my own hands, providing them with screenshots and detailed reports, only to see nothing done to resolve the problems.
Numerous bugs cost me a significant amount of money when attempting to import listings to eBay. Unfortunately, no meaningful action was taken to address these issues. It became too frustrating to continue using Bonanza, so I saw no sales from the platform. I've been with them for five years, and none of the critical issues have been addressed.
What frustrated me even more was seeing them enthusiastically release bug notes, highlighting minor fixes like a logo change while completely ignoring the more critical issues. Ultimately, I've decided to give up on Bonanza. My advice would be not to waste your time with it.
Not as Free as I Hoped Totally Waste Of Money
I was frustrated when I tried to sign up for a Bonanza membership and found out it's not free! I wasted so much time attempting to sign up, and it kept failing, so I had to try again and again. It was incredibly tedious and ended up ruining my afternoon.
My Unpleasant Experience with Bonanza.com
I would strongly advise against purchasing anything from Bonanza.com. In my personal experience, they have proven to be scammers. They intentionally displayed a lower price for their skincare product. When I purchased the face cream, they later claimed the price should have doubled.
I promptly canceled the order, but receiving my refund took a frustrating three weeks. Even more disappointing is that they reimbursed me $38 less than the original amount I paid. When I requested the missing amount, they never responded to my emails. Therefore, based on my encounter, I urge you to avoid Bonanza.com. Don't fall for their enticing lower prices; it's undoubtedly a scam!
Deceptive Company Practices
I had an awful experience with this company. I purchased a blush that didn't match the color I wanted. Even though I was assured I could return it, I replaced the product. However, the seller is refusing to issue a refund, claiming that the product is damaged even though I had insurance. The seller is unwilling to provide any assistance and is blaming me for choosing the wrong color, even though they initially agreed to a refund. I've sent several emails to the company but haven't received any responses regarding this matter. This is highly unprofessional and seems like it might be a scam company. I strongly advise against making any purchases from them.
Very Bad Experience : Not Recommend
In my experience, if you're considering selling online, I would advise against using Bonanza. My recommendation is to steer clear of this platform. From my interactions, it became apparent that they lack effective collaboration with their sellers and have poor communication practices. The traffic on the forum is notably low, and they enforce some perplexing requirements that you might unknowingly violate, only to have your store abruptly shut down without prior notice. Despite my repeated attempts to seek clarification on the issue, they did not respond.
Having engaged in online selling across various platforms, I'm relieved to have moved away from Bonanza. While you might be skeptical about my account, that's entirely understandable. You're welcome to explore it firsthand, but I felt it was important to share my experience as a cautionary note. It's always better to be informed beforehand.