(1.4)
Q&A
Is BuyGoods.com legit?
BuyGoods.com has 21 reviews on 99consumer.com, with an average rating of 1.4 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach BuyGoods.com customer care?
You can contact BuyGoods.com customer care via email at [email protected] or by calling them at 302-404-2568
Where is BuyGoods.com located?
BuyGoods.com is located at address 1000 North West st. Suite #1200 Wilmington, DE 19801.
They Rip me off again
My last order , which I seent back, I never received a refund, they claim they did not receive, which is not true. This order I was looking at but was skepticle because of what happened the last time, so I did not complete the order a few minits later I receive a phone call from a salesman from buygood telling me if I buy the 6 month product deal that I would receive 90 or 180 day refund because it was six months worth of product, that was the only reasun I purchased the product . well you might know it did not work and I t6ried to get my refund just short of 60 days and they are refusing me a refund, again. They are a total Rip Off. Do not trust them, do npot buy from them, I will spread this all over online, to warn the people, and try to help them , not to get scamed by buygood
Hi there. Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced with your recent purchase and refund process.
Upon investigating your order from January 11, 2024, we have confirmed that the refund for this order was processed in full on March 12, 2024. Please note that it may take up to 3-5 business days for the refund to reflect in your account, depending on your bank's processing times.
Additionally, we will ensure to email you a confirmation of the refund for your records. We understand the frustration and disappointment caused by the delay and any confusion regarding our refund policy.
We truly value your feedback and will take the necessary steps to improve our processes to prevent similar issues from occurring in the future. Your satisfaction is of utmost importance to us, and we appreciate your patience and understanding in this matter.
Should you need anything else, please email us at [email protected] or call us at 302-200-3480 so we can further assist you.
Avarage Experience
My 1st call to assist you to know became no longer the exceptional that impressed me. It changed into exceptional than what I become originally told . After explaining and complaining to the man approximately what I become in the beginning instructed he eventually realized that what I said was proper however it took alot of time and changed into no longer appreciated. The bext two calls with two girl went a good deal higher and that's why I gave the evaluation thst I did.
The priduct did no longer work for the ringing in my ear and I gave lots of time for it to work. I was hoping so much that it might as like it stated inside the promo it drives you loopy and I wanted it to works so badly. Very dissatisfied
Product Did Not Work
This product did no longer work for me. So I sent the product back, emailed them the monitoring # and got the e-mail that they obtained it and that I could receive the refund in three-five days. I am looking ahead to $311.64. When I contact them, they reassure me that they’ve despatched the email. Yes, I obtained the email. So, what!! I want to get my refund!!!!!!! I will need to now, contact my credit card and cancel my card. An needless trouble that I don’t recognize.
I hope you are having a great day. Thank you for your feedback. I am sorry that you are giving us a low rating. This is certainly not how we wanted your experience to be. You can give us your most convenient time and contact number so we can get to the bottom of the issue as soon as possible.
We truly appreciate your feedback, as it helps us identify areas of improvement. Customer satisfaction is extremely important to us. Please let us know if there is anything else we can do for you. You can reach us via email or phone: [email protected] or 302-200-3480. We are always here for you! Have a wonderful day. Team BuyGoods
I hope you are having a great day. Thank you for your feedback. I am sorry that you are giving us a low rating. This is certainly not how we wanted your experience to be. If you can give us your most convenient time and contact number so we can get to the bottom of the issue as soon as possible.
We truly appreciate your feedback, as it helps us identify areas of improvement. Customer satisfaction is extremely important to us. Please let us know if there is anything else we can do for you. You can reach us via email or phone: [email protected] or 302-200-3480. We are always here for you! Have a wonderful day. Team BuyGoods
DONT BUY ANY THING
it is a scam PERIOD THEY WANT YOU GIVE STARS FROM 1-5 ... SO YOU HAVE TO PICK ONE OF THE STARS TO GIVE THE REVEIWS..I PICKED 1 BUT REALLY IT IS ZERO.....it is a scam PERIOD THEY WANT YOU GIVE STARS FROM 1-5 ... SO YOU HAVE TO PICK ONE OF THE STARS TO GIVE THE REVEIWS..I PICKED 1 BUT REALLY IT IS ZERO....it is a scam PERIOD THEY WANT YOU GIVE STARS FROM 1-5 ... SO YOU HAVE TO PICK ONE OF THE STARS TO GIVE THE REVEIWS..I PICKED 1 BUT REALLY IT IS ZERO
BuyGoods support said unable to ship to Malaysia. NO more responses after request for Full Refund
Online purchase was done on 13 Feb 2024. BuyGoods support informed unable to ship to Malaysia address on 15 Feb 2024 hence I responded clearly for Full Refund.
Not hearing any feedback since then even when I followed up on 16 Feb 2024!!
Please take it sincerely with trust and integrity for online purchases and transactions. If BuyGoods is just a "fake" and unsincere company that only tends to play cheat, PLEASE STOP doing so as people might be in need when purchasing product that they feel could help them.
BuyGoods support next follow-ups look like auto-triggered emails
Since then, received two emails from BuyGoods support that says the followings [**] on 17 Feb and 20 Feb >>> BOTH NEVER RESPOND TO QUESTION(S) ASKED !! LOOKS MORE LIKE EMAIL AUTO-TRIGGERED ON CERTAIN NUMBER OF DAYS TO SIMULATE "FOLLOW-UP" !!
[**]
We are sorry to hear that we were not able to ship product in your country due to difficulties in delivering packages in Malaysia.
The cancelation and refund request will be processed within 24-48 during business hours.
Do not worry; we will update you via email with refund details after we have heard from our team.
Should you have any further questions, please reply to this email or call me at 302-200-3480 so we can further assist you.
Thank you for using BuyGoods.
We are always here for you.
BuyGoods.com Total SCAM
Nothing works especially the Cortexi for tinnitus.I would never deal with this company again. Total Scam
This company has no integriy
My intent for writing this review is to warn the public about BuyGoods's lack of integrity. and to avoid any dealings with this fraudulent entity. I have been corresponding with them via email for several months in an effort to secure a sizable refund and their methods and strategies have become apparent to me.
I purchased a product from Kerressetials.com on May 21, 2023. I felt comfortable with the purchase since there was a 60-day trial with a full refund guaranteed.
7 weeks later, I contacted them via email and then telephone to request a full refund. I was told to send the product back and was given an address.
No refund was forthcoming and a couple of weeks later I called to ask why. I was told that they had not received the product. I accepted their reasoning and proved they in fact did receive the product by producing the UPS tracking code. By this time, two months had passed since the purchase. They agreed to the refund and refunded only $ 3,48.00 to my debit card, not $990.00 for a full refund. When I called them, they told me I had to deal with BuyGoods for my full refund.
BuyGoods has been extremely polite and prompt in their emails. Perhaps even obsequious. In many emails that went back and forth, they declared that the bank was rejecting their attempts to refund me. I therefore contacted my bank and notified them of the problem. My bank told me to instruct them to try again and it would not be rejected.....BuyGoods supposedly attempted another refund unsuccessfully. At this point, I asked my bank for any proof that they rejected a refund. They stated that no refund was ever received other than the first one.
I asked BuyGoods to send me a check but they told me their only way of refunding me was through the debit card.
Here's what I have deduced:
1) After 2 months Visa doesn’t allow for disputed charges. In my opinion, That's why my return of product "got lost."
2) Despite their polite emails, there was never a true intention to refund me and they fabricated a "company policy" which prevented them from sending me a check.
3) They dragged this out for 2 months hoping that I would just give up and disappear.
4) I have probably corresponded with at least six different agents, asking them to initiate a refund but clearly a decision has been made to stonewall me.
So the best I can do at this point is to make known that these companies have no integrity and buyer beware.
Seeking a Refund and Dealing with a BuyGoods.com's Unusual Policy
I requested a refund within ten days, and the company tried to make me accept a partial refund if I returned all bottles, opened or unopened. Their policy didn't mention this, but they were persistent. After exchanging 4 or 5 rejection emails and being given deadlines that could lead to losing my refund, I decided to turn to my bank and start a claim. The next day, my account was credited for the purchase, confirming that the company was attempting to take advantage of me. So, for anyone considering making a purchase, please note my experience.
You have no idea how many of these scammers are out there. Free 'trial' is usually some sort of subscription. My elderly mother fell for ads for 'free iPad' contest when in reality it was no drawing, but a subscription to all kinds of stuff. I must have spent 2 days a week calling these people and having them offer me 1/2, then 3/4 but never full refund. Only a threat to have the bank take action resulted in them 'talking to a supervisor' and getting authorization for a full refund, which was credited the next day. Always always read the Terms and Conditions. The real scam is hidden there.
Concerns about Sightcare's Credibility
I was initially interested in trying out this product from Sightcare. Still, my enthusiasm waned when I attempted to verify its FDA approval, as claimed on their website, and couldn't find it listed. Additionally, I conducted a Google image search for a verified purchaser named John B. Thomas from Fort Gibson, OK, and to my surprise, I discovered that the photo associated with John B. Thomas belongs to an actor named Brewer Daniels, as per IMDB.
I find it disappointing that Sightcare would resort to such practices, potentially misleading individuals with vision impairments. This is a concerning oversight and raises questions about the integrity of the company's claims.
Companies must provide accurate and transparent information to their customers, especially regarding health-related products. This experience has left me with reservations about the credibility of Sightcare's products and practices, and I hope they address these issues promptly and transparently.
People read this and are Not going to Buy Their Bull crap ????????
I watched an the Dr. David something started his Whole Spill over again about not sucking on the Tit of the Industry, ya David you are Now Trying and Successfully becoming an Scammer,Scam Man a Liar.Well if you are Not You sure do Sound Like One!! No Bullcrap ????????????????????????????????????????????????
You searched google image for someone - of course its going to look for and match people with images it has collected and chances are a private citizen for whom there is not picture in google database may match someone else whose like an actor whose images exist there
Efficient Refund Process Needed
My order came quickly. I tried it, but sadly, it didn't work for me. I sent an email and received a prompt response on how to return the bottles and product. I followed the instructions and called with the tracking number 24 hours after sending it back.
The frustrating part is that I returned the product in September. I have spoken with representatives thrice and got nowhere until today. The lady I spoke with today took action to process my refund. I believe she should train the others in the company to be as efficient as she is.
Silencil's Money-Back Guarantee
I bought three bottles of "Silencil" and had to call to find out when to return the product to take advantage of the "60-day money-back" guarantee. Unfortunately, this product did not relieve my tinnitus problem. The packing list or note should state when you have to return the product to be received by the warehouse to ensure your guaranteed refund if the product is ineffective for your particular case.
Troubling Experience with Global Commerce Website BuyGoods.com
I had a terrible experience with a company that seemed to thrive on deception, at least from my perspective, during my recent purchase with "Global Commerce." They claimed to offer a generous 90-day return policy, and I decided to return my purchase after just 20 days. They received the item on September 28th, and I promptly called their customer service team for an update.
To my dismay, they assured me that I would receive a refund within 2-3 days. However, more than a month passed, and no sign of my money remained. Frustrated and concerned, I decided to make a second call to inquire about the status of my refund. Only then did I notice the money in a pending status on my card.
It became painfully evident that this company was banking on the assumption that many buyers wouldn't bother checking their cards and would unwittingly allow them to keep the funds. It's worth noting that the sum of money involved was not insignificant.
Persistent Spam and Frustration with Noncompliant Company
I keep receiving spam emails from these people repeatedly. I've requested several times that they comply with the law and remove me from their mailing lists. However, they seem completely unable to do this, and it's clear they don't perform proper checks on the legitimacy of the people they work with. When I try to call them, they won't listen and give more false promises, and my calls aren't returned. My emails receive no response. It's genuinely frustrating dealing with their terrible customer service and attitude, and it feels like they think they are above the law.
Beware of Deceptive Purchase Confirmation Emails
Purchasing was easy enough, but I received an email stating I needed to complete my purchase. This felt like a con. I immediately checked my PayPal account and saw that my purchase had already been processed. Clearly, the email was attempting to deceive me into buying another product. So, I want to warn everyone to be cautious.
Victim to a Sophisticated Scam
I feel like this company is FAKE. It's frustrating to notice that all those glowing reviews I saw were only about phone contact and hardly ever about any product claims. And when they do talk about the products, it's usually negative feedback.
Even more suspicious is that they seem to be recycling phrases from older reviews. It's mind-boggling – some of the 1-star reviews even contain the exact text as the 5-star reviews! It's like they don't even care about being discreet.
I fell victim to their double invoicing scam on PAYPAL. I mean, seriously, who does that? After making the payment, I clicked on the "Super Offer 33% link," and I got double invoiced! To make matters worse, they sneakily initiated a subscription on PAYPAL without my consent. And to add insult to injury, they never answer the phone! It's like they've vanished into thin air.
The shipment I was waiting for finally showed some movement after a painstaking ten days, but here's the kicker – it was only registered at UPS and never moved out of Denver. They dare to ask me to reject the package for a refund, but how can I do that when the shipment hasn't budged? It's like it's stuck in some bizarre computer simulation.
I can't believe it, but it looks like I've been swindled out of $640 by this cunning scam team. They've got this operation down to a science, and it's infuriating!
These reports never mention the name of the scamer company. Why is that?
Lack of Empathy and Fake Products
I experienced a lack of empathy and willingness to help when I encountered a suspicious BuyGoods.com. I tried to cancel my order, but I could not reach anyone. The website had a form for someone to contact me, but there was no reply. When I requested to speak to a manager, they gave me the runaround without assistance. It was clear that this was a fake and suspicious website. I originally intended to purchase a supplement, but instead, I was redirected to this fraudulent website.
A Customer's Frustration
I am not impressed so far!!!! I placed an order and received an email saying my order had been shipped to the wrong address. I immediately replied to let them know that the address was incorrect. Unfortunately, I got an email saying there was nothing they could do because it was already with the couriers, and they gave me a number to contact the courier, UPS. I was not impressed with that at all because they were the ones who gave the courier the wrong address in the first place. So why do I have to make the call?
Anyway, I rang the number they provided, and to my frustration, it wasn't available from Australia. I reached out to PayPal, which I paid through, and they gave me a number for UPS Australia. However, UPS Australia informed me that only the sender, BuyGoods, could update delivery details. It's incredibly frustrating, and I'll have to go for a refund because it doesn't look like my order can be delivered properly.
Experience with BuyGoods' Defective Products
I paid $336 for eight bottles of Beliv, and then I had to shell out another $54 in customs fees. I thought their money-back guarantee would give me peace of mind, but I was wrong.
When the products finally arrived, they were in terrible condition. The boxes were wet and stinky, and the product was cloudy and crystallizing. It was a complete mess.
I contacted their customer support, and they insisted that I return the defective products to them. Shipping it back cost me an additional $42.
In the end, I only received a refund of $255. So, after all the expenses, I ended up with a net loss of $75. It's incredibly frustrating and disappointing.
Cortex For Tinnitus A Letdown
BuyGoods.com sent me Cortex to cure my Tinnitus. It was supposed to work after 4 days, at least a significant reduction. I paid approximately $230 after converting from USD to AUD, plus postage and handling. The stuff is useless, having made no change to my tinnitus whatsoever. I'm so glad I did not buy the seven bottles they recommended at once. This stuff is a total scam to others, so stay away from it.
Deceptive Marketing and Disappointing Results
I purchased three bottles of Cortexi and followed the instructions for five weeks, but unfortunately, the product didn't affect reducing my tinnitus. I contacted the company within the Two-month guarantee period, and they agreed to refund me for one bottle.
This experience has made me believe that Cortexi could be one of the most prominent digital marketing scams out there. When I tried to find more information by Googling Cortexi reviews, I was shocked to discover an overwhelming number of deceptive reviews and feedback. Finding a platform where I could share my negative experience with the product seemed nearly impossible.
It's disheartening to think this might be a deliberate effort to silence negative feedback. The fact that I stumbled upon this website is quite fortunate, as it seems to be the only place where consumers like me can express their disappointment when a product doesn't work as promised.
Upon further research, I even found claims that one of Cortexi's primary ingredients is nothing more than a maca root filler. It all adds to what appears to be nothing more than snake oil, cleverly marketed to unsuspecting consumers.
Unprofessional And Not Trustable
I have to share my experience with BuyGoods – it's genuinely disappointing and feels like a complete scam. They took my money and didn't bother sending the product I ordered. It's frustrating that they even created a shipping label, giving customers a false hope that their order is on its way.
I understand that shipping mishaps can occur; packages can be mislabeled or lost. However, in most cases, these issues arise after the box is in the hands of the postal service. When I contacted BuyGoods Customer Service, I spoke with a courteous representative who seemed genuinely interested in helping me resolve my delivery problem. They arranged for a reshipment, and I received confirmation and tracking information.
But here's where lightning struck twice – that second package never even reached FedEx. It's hard to believe that the same issue would happen twice in a row, in the same order. I was left bewildered and frustrated.