Frequently Asked Questions
Is Resume Now safe?
Resume-Now is a safe and legit resume builder service, but be cautious of a tricky subscription to avoid recurring charges. There are no refund or revision policies, so ensure to test the tools before purchase.
How to cancel Resume-Now subscription?
To cancel your Resume-Now subscription, contact their customer support team at 1-844-351-7484 or through their live chat service. Another option is to log into your Resume-Now account and select the "Settings" option to cancel.
What is Resume Now refund policy?
Resume-now.com permits you to cancel your subscription, but a refund is only granted if the cancellation request is made before the expiration of the 14-day trial period. After the trial period, the refund is not receivable.
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About Resume Now
Resume-Now, a service under the LiveCareer umbrella, is a resource designed for individuals seeking to build polished and professional resumes quickly and efficiently. It offers pre-written, industry-specific phrases and a variety of recruiter-approved templates, enabling users to craft resumes tailored to their specific needs and career goals. The platform stands out with its user-friendly formatting tools and expert tips, which guide users through the resume-building process. It can accommodate various industries and job levels, making it a versatile tool for job seekers. Resume-Now has been operational since 2005 with a mission to aid individuals in their job-seeking efforts by helping them create optimal resumes and cover letters. With a focus on customization and professional appeal, Resume-Now aims to be a valuable tool in the job application. However, as with all services, potential users must evaluate whether it suits their unique needs and circumstances.
 844-351-7484 |
 [email protected] |
 https://www.resume-now.com |
 City View Plaza, Puerto Rico 165, Guaynabo, Puerto Rico |
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Cannot cancel this service
My daughter signed up for this service. after some months she wanted to cancel this and spoke to a representative. She was offered a discount to stay and she declined and they said they would cancel her subscription. Four months on and she still has the money, $23.85, taken out of her account. We have telephoned multiple times and told the same thing they will cancel this but to no avail.
We are now working with her bank to have the payments stopped, this company is a scam and cannot be trusted.
Scamming me for $25.00 with no Email receipt or notification
Don't use this slimy service , they steal fund from you with out any monthly email receipt or notification
Lots of hidden charges to create resume
The $33 I deposited overdrafts my account as I'm a university student in a poor financial situation, which I'm guessing that most students who build resumes do. It is 100% a HIDDEN FEE. It takes all trust off the website. I got a check for $3, but I was not warned about the auto draft. It's horrendous, and they know it, or they wouldn't make the mistake. I won't matter how simple and lovely my resume was when it came out. I will not be recommending this website to anyone but I will keep doing so.
Paid one time fee to resume now to get scammed
I paid $1.85 for a "one-time" resume fee which was understandable. Then they turned around and cost me $10 per month for access two weeks later, saying I had signed up for the monthly service and should have called to cancel. I never explicitly stated that on their Terms and Conditions then, I canceled immediately and contacted them. They did not want to refund me and claimed I was receiving the "Promotion" because it is generally $24 a month.
Anyone foolish enough to pay for the cost of a monthly resume maker? ??!! After I said this, the person told me that I had to stop being "Rude" he would end the conversation. My bank has been calling me to make the purpose of settling a dispute. The bank is scamming customers, and their customer support is an absolute fake. DON'T DO IT!
It cost me 823$ for nothing - Resume-now is a scam!
I recently discovered a series of unauthorized charges on my debit card, amounting to over $823, under the name BLD*RESUMENOW *******542. Over two weeks, I made numerous attempts to resolve this matter with their customer support. After threatening them on Reddit and filing disputes with the Better Business Bureau (BBB) and the Federal Trade Commission (FTC), they finally acknowledged that the charges were fraudulent and associated with a different account name.
However, despite admitting the fraudulent nature of the charges, they did not issue a refund for the unauthorized transactions. While I successfully filed a chargeback for four, I am still left with a substantial amount of $798.40 for the remaining charges dating back to 2018/2019. I rarely check this particular debit card account since I use it sparingly. This experience has taught me a valuable lesson about the importance of regularly monitoring my accounts. Nevertheless, this company must be held accountable for failing to refund fraudulent transactions.
It is worth mentioning that this company operates under various URLs, merchant accounts, descriptors, and phone numbers. Some of the associated names include myperfectresume.com, livecareer.com, and bold.com.
The charged seems to much from resume now! I hope you got a refund
The resume-now helpful but surprised for their hidden charges.
I discovered this website through my business class, which provided helpful resume templates and guidelines. A small fee is required to access and print the completed resume and download it.
Initially, the process was straightforward, but to my surprise, I later found a $33 charge on my credit card for a monthly membership to the website.
I was unaware that there would be a recurring subscription fee, and despite repeatedly expressing my disinterest and intention to cancel, the person I spoke to on the phone insisted on highlighting the benefits of the subscription. The salesperson was overly persistent.
I requested a refund of $23 and the option to terminate the subscription, but I received a response that I needed to cancel. I hadn't utilized the site for a month, and the initial subscription cost was not disclosed, which is perplexing.
Ultimately, the website fulfilled its purpose and provided the assistance I needed, but the undisclosed expenses associated with it make it an unjustifiable expense.
Don’t use Resume-now.com if you need a resume! No refund!
Approximately six months ago, I used Resume-Now to create a resume. The platform claimed to be free, which I found appealing. I spent considerable time building my resume, only to discover that the final pdf was laden with watermarks and placed behind a paywall.
The cost was a modest 2-3 dollars, and considering the effort I'd invested, I paid the fee to access the resume I'd created. The alternative was signing up for a free trial, which I intended to cancel immediately after printing and saving my resume. I followed the cancellation procedure, and the system confirmed my successful cancellation.
Fast forward to the present day, I noticed a deduction of $23.85 from my bank account. I was shocked to find out that the charge was from Resume-Now. On visiting their website, I discovered that my account was still active. Further investigation revealed that I had made these payments for the past four months. Given that I'd only used the service once, I naturally sought a refund.
I attempted to cancel my subscription again. The system asked for confirmation multiple times, suggesting I add more services instead of canceling. Eventually, I received an email confirming my cancellation. I am sure I canceled the first time and was dismayed to see from reviews that I wasn't the only victim of this occurrence. Numerous other users reported that they continued to be charged unknowingly despite canceling.
After a tiresome dialogue with the billing department, I received a commitment to refund a single payment, even though they had initially agreed to refund only half. I received an email confirming the half-payment refund a couple of hours later. Although I'm relieved that the subscription is over and won't be charged any more, I'm wary and closely monitoring my account.
Resume-Now has misled numerous users, resulting in significant financial losses. There's an urgent need for the platform to be thoroughly investigated and held accountable for these actions.
Trade carefully with Resume now :/
My experience with Resume-Now was far from satisfactory. If there were an option to rate the service a zero, I wouldn't hesitate to do so. On the bright side, the resume they helped me create was tidy and professional-looking, which I obtained for a small fee of $2.45. At that moment, I was quite pleased with the service.
However, my contentment turned into disbelief when I discovered a monthly recurring charge of $24 on my account. It's baffling to find automatic payments set up for a resume builder, especially since I never logged back into resume-now.com after that initial use. Despite my efforts to cancel my subscription and request a refund, they turned a deaf ear to my pleas.
If you ever consider using Resume-Now, be extremely cautious and ensure to cancel any recurring payments immediately. Regrettably, I've come to view this company as untrustworthy. The silver lining in this ordeal was that I managed to dispute the charges with my credit card company, which graciously refunded my entire amount of $124.25. If you ever find yourself in a similar predicament, I'd advise contacting your bank, especially if you never agreed to any ongoing charges.
It's quite perplexing how resume-now.com charges different amounts from various people. A word to the wise, tread carefully with resume now
What is the Resume-now.com refund policy? They charged me without knowing me, and I do not need resume-now services! Resume-now is a scam, and I am unsure why I can cancel my subscription. I thought it was just a one-time purchase. Their resumes are good, though.
Resume-Now left me feeling short-changed!
I had quite a frustrating encounter with Resume-Now. Out of the blue, I was taken aback to see a charge of $125 on my account. I was under the firm belief that I had chosen a more budget-friendly option.
To straighten this out, I reached out to their customer service. I waited patiently for 22 minutes online, only to be disconnected. I didn't give up and tried again, enduring another 20 minutes of listening to hold music, but I never got through.
The troubles didn't stop there. Even after resetting my email and password, their system seemed in a loop, behaving like my changes hadn't registered. It got so bad that I couldn't even log into their website from my laptop. My login was saved on my phone, but it became a dead end when I couldn't save my file or send it to my email.
All in all, my experience with Resume-Now left me feeling disappointed and short-changed. I had high hopes, but it didn't meet my expectations.
Resume-Now was a disappointing tool for me
Regrettably, my experience with Resume-Now was rather disappointing. I initially opted for a one-time payment plan advertised as valid for 14 days. A week into using the service, I found an unexpected charge of $23.85 on my card.
Promptly, I decided to cancel my subscription, only to be surprised by an additional $23.85 charge on my card a week after my cancellation. Despite my concerted efforts to secure a refund, my attempts fell on deaf ears.
I strongly advise prospective users to exercise caution before utilizing this service. My encounter with Resume-Now raised questions about potential financial discrepancies.
The overall experience left a sour taste; if possible, I would rate Resume-Now lower than one star.