The lock/latch/bolt fell from the inside. The quote on the phone was a PS80.00 emergency call-out charge and between PS80.00 to PS150.00 extra cost. I was concerned that I had been overcharged and paid PS310.80, knowing there was nothing I could replace.
The website quoted “from 49 quid”. This is technically right, but it was his only call-out cost. I didn’t expect to pay 232.80 for just 60 minutes of work. Misleading! I was glad he helped me get inside my house without causing damage to the lock. However, he’s making more than the top Premier League footballer at the rate he earns. I gave him two stars because it demonstrated how easy it is for someone to get into my home when I do not lock the front door.
Great prompt service. The locksmith technician came in less than 20 minutes—a reasonable price for what was late at night, after 9 pm. I had expected to spend more. The guy was pleasant and didn’t seem to mind my curiosity. Highly recommend these guys at any level, not just for customer service. Also, the company’s name was not Trigger Logistics or MM.or any other names in this article.
Similar to others. I was quoted 59 plus VAT to replace the locks I purchased. Locksmith attempted to charge 220. Afraid and agitated until I resisted, they reduced the cost to PS79 and VAT. I was a failure and required someone else to help me solve. Don’t use.
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The lock/latch/bolt fell from the inside
The lock/latch/bolt fell from the inside. The quote on the phone was a PS80.00 emergency call-out charge and between PS80.00 to PS150.00 extra cost. I was concerned that I had been overcharged and paid PS310.80, knowing there was nothing I could replace.
I do not lock the front door
The website quoted “from 49 quid”. This is technically right, but it was his only call-out cost. I didn’t expect to pay 232.80 for just 60 minutes of work. Misleading! I was glad he helped me get inside my house without causing damage to the lock. However, he’s making more than the top Premier League footballer at the rate he earns. I gave him two stars because it demonstrated how easy it is for someone to get into my home when I do not lock the front door.
Great prompt service
Great prompt service. The locksmith technician came in less than 20 minutes—a reasonable price for what was late at night, after 9 pm. I had expected to spend more. The guy was pleasant and didn’t seem to mind my curiosity. Highly recommend these guys at any level, not just for customer service. Also, the company’s name was not Trigger Logistics or MM.or any other names in this article.
Don't use
Similar to others. I was quoted 59 plus VAT to replace the locks I purchased. Locksmith attempted to charge 220. Afraid and agitated until I resisted, they reduced the cost to PS79 and VAT. I was a failure and required someone else to help me solve. Don’t use.
Do not work with this firm
Do not work with this firm. It took an hour and a half to reach the hotel via public transport.
I was informed that he’d arrive at the house between 20 and 30 minutes.
He was charged PS125 to drill out two locks and then PS45 labor to replace the locks plus PS75 per euro of the cylinder (PS15 typically).
The man was attempting to get payment before even getting access.
Absolute jobsworth company avoid avoiding avoid