Taylor Security & Lock

5 Reviews

5 Reviews on Taylor Security & Lock

  1. Julia Daniels
    September 24th, 2022

    Friendly and efficient service

    Friendly and efficient service. My online purchase was simple to complete, and the customer service was fast and helpful. The binding machine was delivered more quickly than I had anticipated and was securely packed and offered at an affordable price! I couldn’t be more satisfied with the service provided by this company.

  2. Mark Callahan
    July 13th, 2022

    Two disappointments so far

    My only issue is that the exterior portion of the digital locking in brass was missing an imperfect surface on the high point of the facing. It’s as if the lock had been on the door for a couple of months in the sunshine. This is a replacement for the Schlage unit I had in the first place.

    Its “new” one came with the same issue. However, after only two years, it began to show signs of wear on the finish of brass. I needed to replace it because it did not engage the bolt following entering the code and making the thumb turn.

    The door is facing to the south. Perhaps I should have bought an extra heavy color, but it’s a polished brass handle. It works fine, but I’m not sure of the quality of the Schlage at the moment. Two disappointments so far.

    BTW the issues mentioned are not due to Taylor but more on the lock. Schlage was willing to exchange the lock (that I purchased through Taylor). The reason I have a 3 rating on Taylor could be because they checked the lock before giving the wave to me. It’s unclear if I’d like to wait another couple of months.

  3. William Hale
    July 1st, 2022

    VERY HAPPY

    We didn’t know what to expect since we’d never purchased replacement door clickers before and did not know about Taylor Security.

    We were pleasantly impressed and extremely pleased by how swift the delivery was. We expected it to require a couple of weeks to ship as we believed it was because it was from outside of the USA.

    The next day, we received the confirmation for the shipment, and delivery was scheduled within a couple of days as it was a weekend. VERY HAPPY…

  4. Dottie Carson
    May 18th, 2022

    Excellent customer service

    Excellent customer service. I ordered locks and was promptly informed about the shipping timeline.

    They were willing to ship it to another address if I needed it. My lock was delivered sooner than I had expected.

  5. Steve Cain
    May 8th, 2022

    Excellent service!

    Customer service called me to inquire if I could have a dozen padlocks I ordered keyed alike with a different number than what I ordered. It would have taken six weeks to make the key I ordered, and it was not in stock.

    Two keys were not a problem for me (not a huge deal). They called me instead of sending an email. My locks were delivered in less than a week! Excellent service!

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About Taylor Security & Lock

Taylor Security & Lock is a wholesale distributor for locks and door hardware. We are the exclusive distributor for the high-security government locks X-10 and CDX-10 and the LKM10K Series combination lock & control with key override. We offer residential and commercial locksets and padlocks and access control electric strikes and monitoring hardware. We also sell door closers and exit devices from top brands like Schlage and Emtek. Please visit us at www.TaylorSecurity.com to learn more.

3019487670
[email protected]
https://www.taylorsecurity.com
8577 Atlas Drive, Gaithersburg, MD 20877, United States