8 Reviews on CheckPeople.com
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About CheckPeople.com
CheckPeople.com was established to facilitate informed decision-making and provide individuals with convenient access to public and criminal records through a single, user-friendly platform. The company believes everyone is entitled to access information regarding general and criminal records without spending excessive time searching through phone books, visiting courthouses, or conducting endless online queries.
 800-267-2122 |
 [email protected] |
 https://checkpeople.com/ |
 111 N Orange Ave - Suite 800 Orlando, FL 32801 |
 22 views
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CheckPeople.com website is incredibly deceptive! After they claimed to have a report for me and said all I had to do was pay $8, I received absolutely nothing valuable in that report. Frustrated, I called to cancel my subscription just an hour later. To my dismay, when I checked my PayPal account, I noticed they had charged me $8 and an additional $17! I have no idea what the second charge was, as I didn't sign up for any extra services. I strongly advise everyone to steer clear of this company.
Frustrating Six-Month Struggle to Remove My Personal Information
I have been trying to get people to remove my name and personal information from their site for the past six months, but they won't honor my request. I've often followed their opt-out page, but it seems utterly useless. I've even tried calling them and writing multiple emails to their support team, but all I ever get in response is: "We'll get to it in time." Unfortunately, it never actually happens.
What's puzzling to me is that I've had no problem getting opted out from other similar sites. This is a severe privacy and safety concern for me, and I can't understand why they're so unwilling to remove my information. It should be a straightforward process, but they're making it incredibly difficult for some reason.
Unexpected Account Ban
I would have rated CheckPeople much higher because I liked the service for researching genealogy. However, for some inexplicable reason, they banned my account. They accused me of misusing it and breaking their rules, but they couldn't provide transparent information about when or why this happened. They didn't offer an alternative option; it was just a complete and permanent ban.
Now, I'm forced to look for an alternative service, which is inconvenient since I've lost access to all my search report history. I hope I receive the promised refund for this unexpected situation. It's disappointing to see CheckPeople handle this situation in such a manner, but ultimately, it's their loss.
Beware of Deceptive Business Practices
I've had my fair share of disappointing experiences with different businesses, but I've never felt compelled to write a review until now. My recent encounter was terrible.
First, they advertised on their website that a background check would cost only $15. However, to my surprise, there was a hidden charge of $23 that appeared on my bank statement without any prior notification.
But that's not the end of it. They also enrolled me in a monthly program without my knowledge or consent, charging me $44.50 a few days after taking that initial $7. When I contacted their customer care for an explanation, their response was baffling. They claimed it was a valid charge because I was supposed to call them to unsubscribe from a program that I never intentionally subscribed to in the first place, and I had no awareness of it.
In conclusion, I strongly advise against wasting your hard-earned money on this service.
Trouble Experience with Unauthorized Charges and Account Issues
I called customer support to find out why I couldn't log in to my account, and the system indicated that I didn't even have a charge associated with my email address. Frustrated, I took a screenshot of my desktop and emailed it to them as proof that there was no account under my email address. During my conversation with the customer service representative, I asked him what email address they had on file for me, but he refused to answer.
Feeling deceived, I decided to cancel my supposed account once again. However, I never received a confirmation email for the cancellation until I sent them another email. To make matters worse, I never signed up for their supposedly "free" five-day service because I was wary of potential charges. Despite this, they later sent me an email offering the report I was interested in for $12.
To my shock, I discovered they had access to my debit card information and charged my account for two months, each time deducting $70. It's infuriating to think that they were billing me for a service I never had or wanted in the first place.
Deceptive Billing Practices Exposed
I signed up for CheckPeople.com and was surprised that they hide their billing terms and trick you into subscribing without realizing it. Thankfully, they eventually refunded my money after I told them they were violating the terms of a settlement they had reached with the Los Angeles County District Attorney's Office.
Unauthorized Charges and Customer Service
I used the CheckPeople.com website and did one search almost three years ago. The automated system signed me up without my consent, and since then, I have been charged $350. I tried to get my money back, but the customer service only refunded me the last charge of $45. It's been a terrible experience dealing with their business model and how they handled my complaint.
Misuse Of Privacy
I strongly advise against falling for this scam. They lure you in with a seemingly attractive introductory offer of three days for $4.95.
I reluctantly agreed to this offer and quickly realized the subpar quality of their service. To my dismay, I later discovered that they had exploited my information to automatically debit my PayPal account for $29.16 two days later. To make matters worse, they repeated this charge, adding another $29.16 to my account. I was confident in PayPal's security, but this incident altered my perception of its reliability.
My encounter with this company exposed their lack of honesty and readiness to misuse your credit card details, leading to unauthorized charges.