The Woodhouse Day Spa

7 Reviews

7 Reviews on The Woodhouse Day Spa

  1. Kerby Luc
    Jan 19, 2023

    they were unable to accommodate me

    It’s all for fun as I planned an apt for NYE and was forced to cancel due to my haircut appropriate pushed me back, and they were unable to accommodate me. I was charged 50 percent for cancellation within 24 hours. They continue to ask me what my experience was, and I am constantly reminders that I paid the company $150 for nothing, and they want to find out what I think about it. This is why I am feeling pessimistic about the whole thing. I suggest you be calmer over the holiday season or turn off your reminders to give feedback to people who do not respond.

  2. William Stanley
    Oct 2, 2022

    I was very disappointed in the services

    I was very disappointed in the services of the spa and their staff. I’d visited the hotel often throughout the year with a group of my friends and spent a significant amount of dollars. In the past year, they’ve become highly inflexible and unaccommodating, wanting to take advantage of our group to enjoy the space for relaxation between treatments. While a spa should be a pleasant experience, they’ve now lost over $1000 in annual revenue per visit. I encourage you to visit where the hotel is concerned about your needs as a client.

  3. Christian Moffatt
    Oct 1, 2022

    it was unacceptable

    I’ve been to the Woodhouse day spa for more than ten years, and following what I experienced on Thursday, I won’t be returning. The hotel was chaotic; the manager at the front desk (short and dark with long hair) was rude, didn’t know about specials, and was rough with my friend. There was no relaxation area; you had to change into and out of your towels in between services, placing your things in plastic tubs, and then being moved around was not the tranquil experience of an afternoon spa. Being forced to wait at the primary level to get your next appointment and then being told you were a loner was also infuriating. Prices no longer reflect what you can expect from a spa. I’m sure Covid has created a problematic service industry, but it was unacceptable.

  4. Ann Barber
    Sep 30, 2022

    I wouldn't recommend it

    Fifty minutes massage … it’s more than 40 minutes by the time you arrive at the room. The staff is all hurrying to take you out. 100$ for an hour is not reasonable. Better massages were available for about 30 dollars. I wouldn’t recommend it.

  5. Holly Burgess
    Sep 28, 2022

    We won't return to this spa

    I wrote my review and wished I had provided my daughter with face masks and a safety suit before she headed for massages at this location. She told me how upset she was when she realized some staff had a fever and were not supposed to be there. My daughter claimed she inquired whether the lady was feeling okay and why she was there at work, only for the girl to inform her that she “HAD” to be there. First of all, what an abomination to treat employees in this manner; secondly wha,t is the point of putting people at risk of becoming sick? The daughter wasn’t sure the massage was very good at all. We won’t return to this spa or recommend it to anyone we know.

  6. Diana Norton
    Sep 22, 2022

    I will not book with confidence and would not recommend them again

    They booked my time two days before the couples massage that I had scheduled six weeks prior and then did not cancel the appointment until less than 24 hours before the time we expected to arrive. I was very disappointed, and I will not book with confidence and would not recommend them again.

  7. Jessica Godsey
    Jun 5, 2022

    enjoyed the online booking system

    In a charming historical home, The day spa provides luxurious treatments that can be found in any hotel!

    I suggest arriving 30 minutes before your appointment to relax and enjoy a peaceful time in your robe in the relaxing room.

    There are snacks, tea, and lounge chairs available for your visit before the treatment.

    I received an 80-minute massage, and the masseuse took care of my knots, and I was left feeling content and relaxed.

    I also enjoyed the online booking system. I loved being capable of choosing my time on the internet without contact.

    A minor feedback item – It would be great if honey were for tea!

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About The Woodhouse Day Spa

In the heart of the city's Swallow Hill National Historic District, The stately Merritt House was constructed in 1886. It is currently the location of The Woodhouse Day Spa Denver. The elegance and charm of this meticulously maintained three-story victorian, with its ten bedrooms, creates the perfect setting for a relaxing spa experience.

303 813 8488
[email protected]
https://locations.woodhousespas.com
941 E 17th Ave, Denver, CO 80218, USA